Questions

Bonjour, Firefly s'ouvre directement avec Mozilla. Or certaines fonctionnalités ne sont pas prises en compte. Comment choisir un autre navigateur pour ouvrir Firefly ?

I have cancelled my plan but it reset and i got another montly access to firefly for free

I'm looking for a more definitive answer to the following question...Will any content uploaded to a partner model, such as Runway, be used in model training?  According to Adobe: when you use any model (whether their own Firefly or a third-party/partner model) through the Firefly app, “the content they generate and upload … will never be used to train generative AI models.”  Great.  But, Runway’s Terms of Use explicitly state that by using their services, you grant them a license to use your “Inputs and Outputs” (e.g. your prompts and the resulting images/videos) to “train and improve its AI models, algorithms and related technology.” - which is why we won't use Runway within our business for commercial production. But, if I use the Runway model through Firefly, is it really true that Runway does not use the input for training?  I'm dubious, as it seems like a technological leap to setup a unique pipeline for Adobe requests.  Please reassure me t

Please see my video created which it did not do what was asked of it.https://firefly.adobe.com/open/urn:aaid:sc:EU:9bacf990-e8f0-4b93-915d-40a001993dca I'd like my credits back please

Simply stated I must thank Adobe for allowing me access to the other apps in this free trial because I can actually see wht Gen AI might be capable of doing. My lord how has such a great comapny such as Adobe ceated have such a rotten product like Adobe Firefly? Specific I am talking about the generative Video functionality. It is a joke compared to what's out there and the image ceation capability is pretty sub standard also. Maybe it's me but I dont think so. Also I am continually being flagged for using my own family photos under user guidlines to try to create videos and the most utterly begning prompts are be refused. No wonder your stock has fallen so much while the rest of the tech world is zooming higher. Your generative suite stinks and is a great waste of time. Ihope some agentic AI bot reads this and responds. All the best Oh credit where credit is due the audio suite in Premiere Pro is really quite good. Really outstanding as good as firefly is bad.

firefly not working

exactly as it says. Various different models int he last day have failed ot load, but my credits werre still deducted.

Bonjour,hier 22 novembre à 18h30,  j'ai payé un abonnement d'un mois à Adobe Firefly à 9,23 euros; Et aujoud'hui 23 novembre à 10h11,  j'ai dû repayé ce même abonnement à 9,23 euros !!!!!!Il ne me semble pas avoir fait beaucoup de vidéo pourtant.... Ou ce prix est-il juste pour 3 ou 4 videos AI ?je ne comprends pas bien.... vous pouvez m'expliquer.Merci et bonne fin de WE 

Hi, guys! At some point Gemini 3 (w/ Nano Banana Pro) started to refuse generating images with the error: Something went wrongYou don't have access to this feature Before, it worked just fine. What could be the reason? How can this be solved? Thanks.Andriy

It says i have 0 generative credits left but i didnt use them pls help

nao me deixa usar a minha propria imagem, lastimavel

Hello Adobe Firefly Community,Even though I paid for the full fee for 1 month subscription, only after a week, it says my credits finished, then I paid again for another month's 'fee the same amount , 1 week later now it says I need more credits. I have created less then 10,  8 seconds videos in two weeks time but I've already paid two months fee in 2 weeks time. What am I doing wrong?I'll be very happy if you help me with this issueAll the best,Naz 

when I try to generate a video form a simple photograph of my granddaughter.  I have tried it several time and with different images and prompts.

New to the world of ai generation.paid for the 2000 credit to use the generator in ps which gives me the option to choose which generator to use. I've been using Gemini with nano banana. I load my product image in transparent background and tell it what scene to create around it. It works pretty darn well creating backgrounds for my candle business. When I try to use firefly and  it's seems well documented, the generator will create a different candle and not my original candle. Is there a workaround for this in the Photoshop system? 

Ich finde es ehrlich gesagt nicht so gut dass wenn eine Erstellung in Fireflly fehlschlägt, oder bei der Generierung Fehler im Text sind ich jedes mal wenn ich wegen eines Fehlers der KI oder eines Fehlers in der Erstellung Punkte abgezogen werden obwohl der Fehler klar nicht bei mir liegt.

Hola buenos días, como usuario de la herramienta web, me encuentro en la tarea de elaborar imagenes que claramente la IA puede desarrollar sin problema alguno, el problema radica en que al introducir el prompt correspondiente, insiste en que estoy agregando el nombre de un ''artista'' o marca reconocida.En el prompt que les voy a compartir, se darán cuenta que en ningún momento estoy mencionando a ninguna persona o marca de productos comestibles, mobiliario, o marcas de maquinaria o utencilios, de manera que claramente es un pésimo error por parte de los programadores al crear una IA que falla de semejante manera, agradezco una pronta respuesta para poder continuar con mi trabajo. El prompt usado es el siguiente: Generar imagen fotorrealista de una tienda de buñuelos rellenos en Bogotá. El ambiente es cálido y apetitoso, con un estilo que combina elementos crudos y naturales. El espacio (3m ancho x 5m fondo) está dividido por una pared de ladrillo visto pintado de blanco o un

I clicked to generate a video and nothing happens. Suddenly it reloads, several vídeops are being generated and most of my credits are gone.

bonjour , je suis abonné , je n avais plus de crédit, j ai repris un abonnement mais les credits ne sont pas sur mon compte ,pourquoi?

Bonjour depuis ce matin plus rien ne fonctionne. j'ai ce message avec la tête de chien "Un problème est survenu Veuillez réessayer ultérieurement."Le problème vient-il de chez vous ? J'ai besoin d'avancer sur mon travail.... merci et belle journée, 

Weshalb kommen die Texte nicht auf Deutsch? wenn ich diese so eingebe!

A escrita da palavra solicitada está errada. 

No entiendo compre el paquete mensul de generaron de videos pero lo huse hoy en 4 videos y ya no puedo generar más se supone que el pago se hizo para 1 mes completo  

Leider werden die Vorgaben der Schrift nicht eingehalten, falscher Text.Daswar die Beschreibung dazu: Video: Märchenhaftes Intro, quadratisch 1080×1080Magische Atmosphäre. Ein golden leuchtendes Märchenbuch liegt geöffnet im unteren Bildbereich. Zunächst ist nur das geschlossene Titelbild sichtbar: „Märchenkalender Mallorca 2026“ in verspielter, eleganter Schrift über funkelnden Sternen.Langsam beginnt sich das Buch zu öffnen. Ein weicher goldener Lichtstrahl steigt aus den Seiten empor, gefolgt von glitzernden Partikeln, die wie kleine Sternfunken nach oben schweben. Die Seiten blättern leicht, als würde ein unsichtbarer Wind sie bewegen.Aus dem Licht erscheint die erste Geschichte: „Der Sonnenlöwe von Artà“. Hinter dem Text deutet sich ein märchenhaft-illustrativer Wald an, durch dessen Blätter warmes Sonnenlicht fällt. Kurz zeigt sich die Silhouette eines majestätischen, goldglühenden Löwenkopfes, der im Licht kurz aufleuchtet und wieder verschwindet.Die Kamera führt leicht hin

I continue to lose credits when I generate video, but Firefly says it cannot show the video and does not add it to my history or files.

I noticed that in Nano Banana Pro and also in GPT, the prompt is limited to 5000 characters.How can I get around this constraint, which can be limiting for very detailed prompts?