Questions

Hello! The SCORM is not grading and registering a 0%/Fail in our Moodle LMS. I was blaming the LMS but now I think there is some obscure setting in Captivate that I am missing. It must be grading because it has the "Congrats, you passed", yet the formulas do not seem to be calculating. I have compared the Quiz Pref to ones that are working and just cannot find a reason.Does anyone have any ideas? Any help would sure be appreciated. Thank you! Nancy  

We have eLearning modules with software simulation and some with quizzes as well.At the end of the module is it possible to solicit user feedback by maybe including a small form with about 2 to 3 questions, where the user submits it?

Hi Team, My Team member has got installed Captivate 11.8 Version in her machine.She is encountering this issue, where the preview is showing blank preview window. Without the preview, she has to go for HTML5 preview that is taking longer time than the other preview options. Can anyone kindly help me resolve this issue. Thank you! 

My co-worker created a responsive project, but she didn't really understand the use case for responsive design, and now we have a bunch of learners who can't view the HTML5 (they have antiquated browsers that they cannot update) and I need a quick fix. Is there a way to switch over the Flash\html5 version?I have to fix this tonight before I can go home, (my co-worker is conveniently on vacation). Can anyone help?Thanks!

I need to embed a video in my current project, and I want users to be able to skip back and forward, but I don't want a skin over the whole project. I used Vyond to animate and that only exports .mp4 files. First, I tried to add "Interactive Video," and use buttons keyed to specific bookmarks to achieve this. For example, My forward skip buttons worked this way: Once a bookmark is passed, the button keyed to it is supposed to time out and the next one should appear to replace it. The problem is, once I click on the skip button it won't dissapear like it's supposed to, so it jumps to that bookmark when clicked, no matter how many bookmarks are passed. As a solution I tried adding the video with "Insert video" up in the toolbar. That way, I could put a skin on just the one slide. that fixes the navigation problems, but when the video is paused it doesn't pause the slide. So the slide ends at the end of the duration time, regardless of whether the video is over or not. If the user ha

Hi team!Every time I open Captivate, the log-in pop-up above appears. Upon entering the login ID, it displays the above message and the application closes automatically. Please help us resolve this issue at the earliest. We have referred to the following links but we are still unable to resolve the issues:https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#:~:text=%5BSolution%5D%20Fix%20Connection%20to%20Adobe%201%20Test%20your,the%20GlobalSign%20Root%20CA%20certificate.%20...%20See%20More.https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html#:~:text=Fix%20connectivity%20issues%20for%20Adobe%20apps%201%20Check,connection%20errors%20Fix%20errors%20installing%20Creative%20Cloud%20apps 

Hi - is there a way to disable the typing sound once you recorded it?I have deselected the sounds in preferences going forward - but don't want it in my current slide.

HelloI'm having a terrible time using adobe activated fonts in my responsive Captivate project. I have the fonts activated and one of the fonts shows as an adobe font in my Captivate project, but the other two do not. The other two are installed on my computer; however, when I uninstall them they still do not show as options for Adobe fonts in Captivate. I need the fonts for other projects as they are company fonts, so have to have them installed.I've tried going through Adobe's customer service assistance, and they were unable to get them to appear as Adobe fonts in Captivate as well.Ultimately, I need them to publish with my Captivate project on our LMS, as they look very different than the websafe fonts that replace them. Has anyone had this issue? How were you able to solve it?I have Adobe Captivate 2019 11.8.0.586

Hi, I am using the 2019 release of Adobe Captivate - version 11.8.0.586. Is there any way I can locate the complete list of VTML tags that we can use for controlling text to speech? Please could someone direct me to this location? Have a blessed day! Best,

Hi,After publishing a video demo (Captivate 2019), the audio is extremely quiet for the first 2 or so minutes.  These are training videos and it is not a good end user experience.  Has anyone encountered this before and is able to provide a solution?  Many thanks in advance. 

Hi, I have published a demo video (done this many times before) in Captivate 2019.  However, when reviewing the published video (it is for training purposes), in sections, I can hear the trainers voice twice, talking over herself.  I cleared the background audio after I recorded the training.  I've subsequently gone back to the recording and checked and cleared the background audio (there was nothing there) and republished.  I can still hear the "voice over" in the background, despite all of this.  Can someone please provide me with advice on how to remove the doubled up audio / voices.  I need to get this training video out to users asap.  Many thanks.

Is it possible to use software simulations as random questions for an assessment?I would like my participants to complete software simulations rather than answer questions for an assessment. I need to have 10 pools with 5-10 questions in each pool. Between 1-5 questions to be used randomly for each pool in the assessment.

Hello, I am trying to record a video of my screen to create some content on how to use new software however I have come across a strange issue. No matter what I select to show in the demo (select window, application, set custom screen size), once the video is complete all I can see on the recording is the wallpaper of my computer. I can see the video of me in the corner and my curser moving around the screen but the window I'm working on is gone! When I am recording the video everything looks perfect and is definitely within the red box. I am using a Macbook if this is helpful. Can anyone offer any advice?

Hi there, I have published my SCORM 1.2 file and it is working well! The only exception is that when plugged into an LMS, the beginning screen's large play button does not actually begin the project. The play button in the lower left of the skin and player controls DOES work; the large one does not. Is this a browser issue? Is there anything I can do to fix it?

Hi ThereThis is probably a long shot, but looking to see if anyone has had any expereience with this in the past.We are looking to create a SCORM elearning module, which has some 360 video sections to it, but wanting to have it run like a Driving Test Hazard identification.  So as the video plays and the user is looking around, we can have the hot spots appear and disapear using the timeline.I can have the hot spots appear at the correct time, but they just remain there for the rest of the video, which is not ideal for the type of video we will be using.   It is more of a fly through than a stationary clip.Another thing we would like to try and disable is the Hotspots pausing the slide.  Is there a way to have it so the video keeps playing even if the hotspot has not been pressed.   A pause in the video would make it obvious that we have placed a hazzard in that location.I know this is easy enough to do with the timeline, and various actions in a normal sl

I have created 10 pools of 10 questions each. I need to create a test of 20 questions using these pools. I have created "Random Question" slides, but how do I limit each test to take a specific number of questions from each pool?Example: (each pool has 10 questions)Pool 1 = 5 questionsPool 2 = 5 questionsPool 3 = 2 questionsPool 4 = 2 questionsPool 5 = 1 questionPool 6 = 1 questionPool 7 = 1 questionPool 8 = 1 questionPool 9 = 1 questionPool 10 = 1 question

Hi, I'm trying to create a Text Entry Box that will 'refresh' on user submitting (hitting enter) for the duration of a video, but retaining the first entry variable,on a 2nd slide. ie user is to note timecode and type short comment, the users multiple inputs from the 1x TEB are to be stored on another slide. The possible number of comments are completely of users choice.  Would also like the comments to be assessed to potentially a 3-5sec window.ie if TEB entry started within 5secs of something happening onscreen. I have noted on other posts this is possible by having objects appear 'off-stage' and using 'if' statements. Any help would be appreciated. Thanks in adv - Tracy.

Hi, I am getting this message on the screen. In the help I am finding some tools for this error solving.  I am changing adobeCaptivate.ini file adding Use32BitJVMForPublish = 1. The problem is not resolved. In the next step is mentionned : Invalid characters are present in text fields such as Project Information, Email, Description, Name, and Slide Name in your project. What characters should i look for as not allowed? Can you advice? I have more own courses. Some of them are with this error, some of them are working without problem. Thanks 

Hey, i am tryring to add an external Javascript library in Captivate (https://underscorejs.org/). I want to call functions from this Library in the Captivate JavaScript Window but I can reach the functions. I added the library like this:var lJSFiles = [ @JSFILES_ARRAY , 'assets/Underscorejs.js' ];

Is there any way to make a drag and drop interaction in Captivate 7 that does not require the use of the Submit button? I would just like to advance to the next slide once the learners drags the object into the correct position. This is part of a computer demonstration in which dragging and dropping is part of the way the system works. In the audio we ask the learner to click in on a certain object and drag it to a certain area. Or, can I change when the Submit button appears – for instance can I have it appear after several seconds have gone by? Right now it just sits there for the entire slide and there seems to be no way to modify it.

Hello, When I go to File>Record New>Software Simulation I get the following error. I can't find where the Display Settings are to follow these instructions. Can someone help by telling me where the settings are and/or how to fix this issue? Error: Capture is disallowed since mismatching displays were detected. Please make sure all displays have uniform scaling ['Display Settings'>'Display'>'Change the size of text, apps, and other items:']  

Hello All, A SME was unable to complete a SCORM 2004 3rd Ed file, so I first replicated the issue in the LMS (Adobe Learning Manager). Next I went into Captivate and looked at the slide where he discovered the problem. The slide itself does not have anything unexpected in its objects, actions, etc. that would cause the issue, which is simply that when all of the 4 buttons with answers in them are not executing the "Jump To Slide" action they're all assigned (navigating to 4 different slides for particular-mistake-specific remediation). I removed all pauses from buttons, and rearranged slide orders to utilize the "Go To Next Slide" action instead of "Jump To Slide," even though neither should matter in theory. FINALLY, after a dozen guesses (and previews of the project) at different things it could be, I clicked the button with the correct answer in it (which is triggering all objects not be able to be clicked any more) and sat in frustration for about 30 seconds racking my br

I created a survey and have about six survey question slides set up.  I need help setting up an action where depending on answer that is given it goes to a specific survey question #. for example question #1 is a yes/no answer.  What setup do I need to do exactly where if someone selects "yes" in question #1 it goes to question #2.    If someone selects "no" it will then go to question #3 instead.

Hi everyone,do you know how to enable mouse scroll wheel to scroll the scrollbar in TOC? It doesn't work under default circumstances.Thanks again,Adam

I have two old licenses for Captivate. Version 1 and version 3. I only need these versions as I don't use it often enough to warrant a subscription. These did the trick fine when I was using it. Where can I download these older versions?