Questions

So, if you have a crease where two meshes meet can substance show wear or grime in that crease if they are separate meshes or does the crease need to be where polygons meet in the same mesh. I have complex object made of separaste meshes and I can't get grime or wear in the creases. Thanks

HelloI tried all the fixes here and it didn't quite solve my problem. I am trying to bake maps for a boat model and the ambient occlusion map and the thickness map have weird pixelation. Photo included. I have used the settings online in various tutorials and I have tried to import different models, same thing. Any help?

I am trying to export a custom texture file, but the specular is not exporting. I am receiving the following error codes: [MapExporter] The input map 'Specular' needed by the map 'fatigues_s' of the texture set 'DefaultMaterial' isn't available because: 'Specular' channel is missing in your texture set.[MapExporter] The input map 'Glossiness' needed by the map 'fatigues_s' of the texture set 'DefaultMaterial' isn't available because: 'Glossiness' channel is missing in your texture set.[MapExporter] The map 'fatigues_s' can't be generated for the texture set 'DefaultMaterial'. I have enabled the specular level in the channels. I have also painted a layer using metal settings and set a metal material on some of the items in the texture. I am not sure what I am missing.

Hi, recently my 1st year of educational license for Painter 3D expired and I was trying to renew it since i need for college but i am requested to update payment info. I never actually gave any payment methods as the license gives you "free" usage of the app so now i don't know what i can do to get the license to work correctly. 

I just redeemed a code to use the app as a student for 12 months, but I get this error every time I try to open it: You don't have permission to access "http://commerce-stg.adobe.com/store/segmentation?" on this server.Reference #18.ab173e17.1685076129.ba91150 My log is C:\Users\monic\OneDrive\Documentos\Adobe\Adobe Substance 3D Painter

Hello all, I wanted to ask if it is still possible to export ambient occlussion maps from substance painter, as after the recent update I can't seem to find a way to manually expost it anymore, and I am unsure which setting I have to change to bring back the ability to expoert the baked ambient occlussion map from the program to be used in other software like blender. Does anyone have an advice on where this setting can be found if it is still there? (I am using a PBR workflow in substance with openGL normals, andattempting to export with blender BSDF at the selected export setting currently)

And before you say it, I have checked my Spam multiple times. I've checked the forums to see that this is an ongoing issue, where once you enter your email for the Student License it just never actually is sent. I'm sending this out in the hopes someone from support can look into this issue for me. I've tried with another email and I get the exact same issue.

Hello Dear Authorities,I am a university student. In order to use the Adobe Substance application for free, I entered the necessary information in the Free Substance 3D for Students and Teachers License. I wrote my Adobe ID and sent it. I have not received an e-mail. I have been waiting for 2 days. My final assignment is approaching. I am requesting support as soon as possible. Thank you for your interest and support.

I find it super aggravating that opening the browser on a brush's alpha does NOT automatically return you to the currently loaded alpha. I think it's reasonable to expect this would be the behavior. Also, why is it that the basic simple brush alpha does not get reloaded automatically when removing an alpha, but instead returns you to "Uniform Color". There is then apparently no preset alpha that resembles the simple brush. This is probably a newbie issue but the only way I've found to get this back is to restart Painter, which is ridiculous. These seem like really simple user-friendly things to implement.

Greetings, I am working on creating some sbsar files which uses a combination of various noise textures.I was wondering if it is possible to get the world scale relative bounding box size of an object when using this sbsar inside of painter so that the scale of the noise would automatically fit to both small and big objects.The idea is that an artist should be able to apply the sbsar material to any mesh without having to do too much tweaking to the material parameters. So far all the data I retrieve from the mesh seems to be realtive to the mesh itself (object space) and not world space.Thank you for your time!

I am unable to save my Substance Painter project. It says "[Project management] Save failed - this is unusual, check previous messages for more information" I cant save over the file and I cant save as another file. It runs the message "generating thumbnail(s)" constantly.  Previous message is "[Resources List Model] Icons memory budget set to 100MB."I have set the local cache budget to 5000 mb so that should not be the problem. I can't find any settings for the Icons memory budget. Is there a way to change the Icons memory budget, and would that help me to be able to save my project file? 

Hi, exporting Traget camera from 3ds max to adobe substance painter is ok but Target camera frame does not show up anything. it shows empty. why does  not my model  show up in the frame? In default camera, it show model but in taget camera mode, it does not show up anything.

I whandet to texture The frostpunk 1 generator, I didnt relly whant to exactly copy the desig/colors. But it feels like it missing something. Any feedback?

I want to export 2D view image for optimization purpose. So when i export PBR textures. There is no artifacts in the Basecolor, but when i export the 2D view i see these weird artifacts in both exported and 2D View. What is the reason for this and how to solve this?thanks in advance....

Is there any way to open / migrate to an earlier version?

Im new to python and painter scripting so i may be simply overlooking something. I've gone through doc's and tutorials and from what I understand, i need to import the substance_painter module to interact with the application but python keeps telling me it cant find the module. I have an extra path to the painter module setup: /Applications/Adobe Substance 3D Painter/Adobe Substance 3D Painter.app/Contents/Resources/python/modules What am I missing? 

Hi,I textured the model, which I created with 3 different material IDs and a single UV map, in the substance painter program. When exporting, I want to combine these texture sets into a single UV map. Substance painter creates 3 separate texture files even though 3 different texture sets are included in the same uv map. Isn't it possible to create the texture of this object in a single texture set? Having 3 different textures causes the file size of the project to increase, I want to avoid this.thank you!    

Where do I find the Shelf Window in Substance Painter version 7.2.1 to see the textures I imported from Character Creator along with the .Obj fileI look forward to it and thank you in advance

Im new to python scripting and im learning to create a plugin for Painter but I would like to run a plugin from a self contained subdirectory from within the Painter python plugin directory. I dont want to have a script file run from that plugin directory but rather my plugin subdirectory. Ex. Notpython/plugins/myPlugin.py Yespytho/plugins/myPlugin/myPlugin.py Is this possible?

Hello guys 🙂 I’m hitting this error in my Substance Painter Python exporter: ValueError: For exportList item #0, the preset "resource://starter_assets/glTF PBR Metal Roughness" is undefined I am using Everything (voidtools) to try and locate it, but I can’t find that preset on disk anywhere, I am assuming it is embedded. Do you guys know where it's coming from? Any other preset from the starter-assets folder work fine. How can I access the glTF ones?  Any help would be appreciated, thanks 🙂

Hello, we are in the process of founding an indie game studio. One of our artists has previously purchased a Substance 3D Painter License on Steam.Can they continue using that license for company work if they are a full time employee or is the company required to provide another Substance 3D Painter license?

so I'm new to substance painter and I don't exactly know to change the texture size in the texture setting, I want to change it from 1024x1024 to 1331x1024. is there a way to do it?

Hi, I put a triplanar in my generator to project the output of the work as a triplaner .. but the output of the work is in pixels.I searched the internet and saw some people saying that the position map should be 16-bit. So where do I change the bake settings in the substance painter software so that the output of this process is a 16-bit map?

I've made a material in Designer that I planned to use on a mesh in Painter. The texture looks great in Designer, and I've followed a tutorial from Adobe on exporting it as an SBAR to import into Painter for use. Unfortunately, when in Painter, the texture looks all wrong.  I've checked with some experts in other forums. The issue doesn't seem to be with Designer, but with Painter. Tried switching normals from DirectX to Open GL. The issue still persists. The issue keeps leading back to something with the ambient occlusion map of the texture, but we don't know what or how to fix it. Not sure if this is a user error thing or a bug. Other materials work fine. Any ideas? Below is how the material looks in Painter.Above is how the material looks in Designer. 

Hi Everyone, Substance noobie here. Looking for help with seams. Basically, I am struggling to get the clone stamp tool to behave as I think it should.  So this rock is divided into 2 sections. As you can see, we have a seam running right through the middle. When I clone-stamp it sort of works. From a distance, it does not look too bad. But up close and under certain high-contrast lighting conditions, the seam is still very apparent to me. My worry is when making assets that are intended to be large/walked upon, these seams would be noticeable as the player/user will potentially be in close proximity to (or standing directly on top of) them. I make stuff for second life, VR chat and so forth and people can be very fussy about visible seams because you can basically walk up to objects and face-hug them. So I try to get thigs as perfect as possible. Am I being too much of a perfectionist? Is this expected behaviour? I realize I am close enough to the object to li