Questions

Is there a way to be notified when the price of the annual CS drops below a certain point-like 500$?Like a wishlist option or something?There was a sale via outside vendors like B&H, but I missed it.I just want to be able to get an email or something when it happens again.I didn’t want to have to learn several open source programs to replace CS, especially since I’m already familiar with CS, but I will, because the price is outrageous for an individual who doesn’t make any money from using it.

Can someone from billing contact me. I canceled the free trial on 7/23 and it looks like it was just the AI assistant. I just cancelled the adobe pro today (7/24), as I didn’t know there were 2 different adobe to cancel. I don’t want to be charged for a month. 

I am trying to help someone at our organization get Adobe Pro set up through GoodStack after his first year expired. When we go to pay it says it is invalid because we already own Pro. When I go through his profile he does not have any plan set and trys to get him to purchase Pro at full price. Any idea why the expired one seems to be lingering and blocking us from signing up from the next plan? GoodStack forum insinuates it is an Adobe issue. 

Hi there,​I am reaching out to request help with canceling my Adobe subscription. I am currently an engineering university student, and unfortunately, my budget is very tight right now. I can no longer afford the monthly payments.​When I tried to cancel my plan online, I received a prompt stating that I need to pay a $101 early cancellation fee. I honestly wasn't aware that my subscription was an annual contract billed monthly, and as a student, I simply cannot afford to pay this penalty.​Could you please help me cancel my subscription and waive this cancellation fee as a one-time exception? I would really appreciate your understanding and assistance with this matter.​Thank you so much for your time and help.​Best regards,

Favor de reintegar el cargo a mi tarjeta pues, ya no requiero el servicio, lo anterior pues ya me retiré por jubilación  del trabajo en la Secretaría de Educación Pública. AB05405202719 a nombre de Ildefonso Panamá torres. servicio. https://postoffice.adobe.com/po-server/link/redirect?target=eyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImVjb21tX29yZGVyLWNvbmZpcm1lZC1pbmRpdmlkdWFsIiwiZW1haWxBZGRyZXNzIjoiaXBhbmFtYXQyM0BnbWFpbC5jb20iLCJyZXF1ZXN0SWQiOiJkNmE1MDAyYS1hYzI4LTQzODctOGFlYy1kMGYxOTk2MDZhMTMiLCJsaW5rIjoiaHR0cHM6Ly93d3cuYWRvYmUuY29tL2dvL2FjY291bnRfb3JkZXJzX2VzIiwibGFiZWwiOiIxOCIsImxvY2FsZSI6ImVzX0VTIn0.gJwc6koUSCFbHoVxMNwu0PJ6JBDVb0QvQFWCuE9MuvQ76EJ0M0F53aJ-Cv9iEO63sA8EEczqGAB2xfP1-XjQUQIldefonso Panamá Torres 

I would like to get refund. 

Hello,My account is locked because of a payment issue.Adobe only allows me to update my payment method, but I do not want to add another card because it will automatically charge me.I simply want to cancel my Creative Cloud Pro and Adobe Stock subscriptions.Could an Adobe employee please contact me via private message and cancel these subscriptions manually?Thank you.

Today the same thing has happened to me. I chose for a free trial but when I activated the autopay it immediately debited 790rs. Please look into the matter ASAP and generate a refund. 

bought Acrobat Pro 2020 thru 1 time purchase supposed no expiration date. in May my Acrobat Pro 2020 not working after I reinstalled the software again, keep showing “ reach maximum computer use” but I only use on 1 same computer but also asked me deactivate other computer or key in new license #. as I said only use 1 same computer.now  Acrobat Pro 2020 block all usage. I can’t use it. Can you please help?  

 Hello, i had a billing issue due to my previous credit card. Then i changed my credit card and even though the payment was successful i still get the 'billing issue' problem and i cannot look at anything else in plans page without solving this problem. 

Hello, I purchased Adobe Firefly Pro (Order Number: AD04779507270CIN). My payment of ₹1,596.54 has already been successfully charged, but my Firefly Pro subscription is still not active. I have waited for a long time and still do not have Pro access. Please activate my subscription immediately or provide a refund if activation is not possible.अपने साथ ये जानकारी तैयार रखना:Adobe ID:<Removed by Moderator> Order Number: AD04779507270CIN Payment amount: ₹1,596.54 Payment date (अगर बैंक स्टेटमेंट में दिख रही हो) पेमेंट का स्क्रीनशॉट

Hello everyone,I'm trying to subscribe to Adobe Firefly Pro Plus, but I can't complete the payment.The error I receive is:"Your payment couldn't be processed. Please check your payment details. If the problem persists, try another payment method or contact your bank."The problem is that my bank confirms they never receive any payment authorization request from Adobe.Here is what I have already checked:My credit card information is correct.It is a valid İş Bankası (Türkiye İş Bankası) Visa credit card.International online payments are enabled.I have successfully used this card internationally before.I entered all card details manually (not autofill).I tried different browsers and devices.My bank confirmed there is no declined transaction on their side.It seems that Adobe rejects my card before the payment request reaches the bank.Has anyone experienced the same issue, especially from Turkey? Is there any solution or something I should check?Thank you!

Abonnent für 1 € gekauft drei Monate gültig adope lässt es nicht einlösen wie gehe ich weiter vor

I canceled my free trial but still got charged for 2 months consecutively. I need refund on these charges, I have proof of cancelling the service during trial period

Okay, I am maybe panicking a little here.Hey guys, long story short, I cancelled my Photography 20 GB plan. Then I went and deleted the account altogether because I was being charged for an account I didn't realize was still active, and had another account as well, etc. Then I changed my mind and retrieved the account because it was under my business email and I wanted to keep using that. So I went to change from the photography 20 GB plan to the regular Lightroom 1 TB plan. But when I went to purchase the Lightroom Plan it was blocked because I "already owned that plan", aka the 20 GB, even though the prices are totally different. So I thought I could just reactivate the 20 GB plan, then change plans to the Lightroom 1 TB plan, but it wouldn't reactivate the 20 GB and there wasn't any options available now to change plans. Now I don't even have an option to reactivate the 20 GB plan and I still can't buy the Lightroom 1 TB. I think it might be because cancelling the plan, deleting the

Sziasztok! 4.-én lemondtam az előfizetést, akkor most miért jött számlázási problémáról sms?Nem értem, azóta nem is használtam, nem akarom akarom kifizetni. Köszönöm a segítséget!

Dallo scorso mese di giugno ricevo via mail una notifica di mancato pagamento (una volta la settimana) di 18,59€ per un abbonamento che non ho mai usato. Cosa devo fare per annullare l'iscrizione? 

Hello Adobe Support,I purchased an Adobe Acrobat Pro subscription and made the payment on July 17.However, I noticed that my account was charged again on July 18 for 717 TRY. It appears that I have been charged twice for the same subscription.Could you please check my account and confirm why I was charged twice? If this is a duplicate payment, I would appreciate a refund for the extra charge.Thank you for your assistance. I look forward to your response.Best regards,

As described in the help center for your, if you cancel your subscription after 14 days after subscription, you will get a refund of 50%. I rarely use Adobe Acrobat, so I don’t need a subscription for one year, so I wanted to canel it within the 14 days. But unfortunately, I could not adminster my subscription, so I could cancel it. It says, that I need to wait, until I can administer it. Now, on the 15th day, I can adminster it. That is not fair. 

I have recently gone through a life hectic life change that altered my financial situation, in the haze of this situation I had forgotten to cancel my annual subscription, and was surprised by the charge today. I was wondering, since I canceled soon after the charge, if I could get it refunded as well as my subscription canceled. 

I am paying for 2 subscriptions and I just have one.

Subject: Request for Clarification Regarding Adobe Licensing Policy in BangladeshDear Adobe Support Team,I am writing to you from Bangladesh with a sincere question regarding Adobe's licensing policy.I would like to ask why Adobe does not provide a more direct and accessible purchasing option for customers in countries like Bangladesh. Because of this, many users face difficulties when trying to obtain legitimate Adobe subscriptions.For many people in Bangladesh, Adobe Creative Cloud subscriptions are difficult to afford, and payment methods are also limited. As a result, many students and beginners cannot purchase Adobe software directly from Adobe.In this situation, if someone in Bangladesh uses a non-licensed (pirated) version of Adobe software for learning purposes or even for freelance work, what is Adobe's official policy?In countries where many users cannot easily purchase a subscription, does Adobe officially permit such use, or is it always considered unauthorized from Adobe's

Sehr geehrte Damen und Herren, ich habe die 7-tägige kostenlose Testversion genutzt und hatte große Schwierigkeiten beim Bearbeiten von PDF-Dateien, da sich das Layout jedes Mal, wenn ich versuchte, Änderungen vorzunehmen, verändert hat. Einen Tag vor Ablauf der 7-tägigen kostenlosen Testphase, am 21.07.2026, habe ich die Kündigung vorgenommen. Heute wurde meinem Konto jedoch ein Betrag von 5,99 Euro belastet. Was hat es damit auf sich? Ich bitte Sie, diese Belastung rückgängig zu machen, und wünsche Ihnen einen schönen Tag. Mit freundlichen Grüßen Nurhayat Demir