Questions

The 'Remove older versions' function doesn't work. In fact, I don't know if I've ever seen it work. What I'd expect is that the 2025 version is uninstalled when the 2026 version is installed.However, this is not the case. I have auto-update enabled but now have 2025 and 2026 versions installed.The same behaviour happend with 2024/2025 versions. 2022 Macbook Pro 16" Apple M2 ProMacOS Tahoe 26.0.1Creative Cloud Desktop 6.8.0.821

When trying to paint, keep getting the cross hairs icon instead of the circle.  What am I doing wrong?

Bonjour je viens de souscrire a l'abonnement adobe premiere seulement probleme lors du lancement via creative cloud erreur 12015voici ce que jai essayer -desinstallation de tous via l'outil creative cloud cleaner-modification moyen de paiement via mon compte adobe-deconnexion reconnexion verif maj -verification de connection serveur adobe via page web https://lm.licenses.adobe.com/vact/pingreçus message "pong" - verif autorisation pare feu - verif suppression fichier host via disque dur  je sèche, j'avais deja acheter 1 mois d'utilisation auparavent qui avait tres bien fonctionner, et la je suis coincer, avez vous d'autre idée pour que je puisse enfin utiliser le logiciel avant de me faire rembourser !!! cdt 

Hallo, seit Tagen versuche ich, das Update der CC zu installieren. Es endet stets mit Fehler 191. Alle Empfehlungen zur Fehlerbehebung habe ich durch, ohne Erfolg. Ein Blick in die Install-Dateien lässt mich vermuten, dass in dem Update-Paket etwas fehlt.Gibt es denn eine Lösung für dieses Problem (ohne, dass ich Informatik studieren oder 28 ITler engagieren muss)?

im also having this issue  

Everyone's question is how to fix the Creative Cloud errorError 62 I did everything they said and restarted

My Adobe Creative Cloud App the fonts inside the app are super tiny. The menu dropdowns are still the correct size, but everything inside is ridiculously small. I have checked my PS, then went to Edit>preferences>interface: and my "Scale UI to Font" was unchecked and my UI font size drop down is set to large and it is still ridiculously small. If typical font size is 12 the CC font shaow as size 4.All the other apps are perfectly fine. This issue is only within CC app itself. My eyes are old I can barley read it even with glasses on. Also to me non of the topic choices provided to choose from do not fit this, so I appolgise if it goes in the wrong catagoy. 

 Hello Adobe Team and Community,I’ve been using Adobe under a 1-year subscription (about 5 months active now). Suddenly, my Adobe app is locked, and I can’t access or edit any of my projects. I have a serious film editing project due soon, and all my data is saved under this account.When I try to open the app, it says “Locked” even though my subscription is still active and paid. I’ve tried signing out and back in, checking my account status, and even reinstalling, but nothing worked.Please help me resolve this issue urgently — I can’t continue my professional work until this is fixed.Details:Active Adobe 1-year subscription (about 5 months used)App shows “locked” Critical project files stored in this accountAny quick fix or guidance from Adobe support would be greatly appreciated.Thank you!— Aavash

  November is the perfect time to boost your creative workflow. We’ve got some awesome perks waiting for you in your Creative Cloud membership.   Futura gets a modern makeover. 100+ fonts, 12 scripts, and global script support including Arabic, Chinese, Devanagari, and more!  Plus, cool extras like small caps, all ready for your next project.   Learn more     Treat your workspace and get inspired. Save up to 30% off on Samsung.com on nearly everything – from the newest smartphones and TVs to tablets, monitors, and appliances. Bonus: Enjoy an extra 10% off your entire order until November 16th with your unique code in the Creative Cloud app.   Learn more     And that’s just the start. Your Creative Cloud membership is full of hidden gems, log in now to see what else is included.   Make the most of your Creative Cloud Membership Explore these and other included benefits at adobe.com/benefits. And stay tuned e

How do I transfer my adobe products to a newly purchased PC and delete them from the old PC?  I want to ensure I'm only using them on 1 device  by the end.  Can someone link me to the procedure?  Thanks!

Acabei de instalar meu novo windows 11... não estou conseguindo baixar nada, informa para fazer nova conta e tudo esta sendo pago na data correta por debito em meu Cartão de Crédito? 

¿Alguien sabe porque mi soliciutd de acceso a adobe creative cloud no ha llegado al administrador? voy para varios días y no ha llegado nada para poder accedr a los programas. 

Hello,    Before this inevitably gets taken down, allow me to vent about how Adobe is one of the worst companies to exist. When I first got into digtial media design in college, the CCS was pushed to every student so that we could complete projects.. IF you made the mistake of buying any app for a monthly fee, or assuming that you could cancel without paying an early cancellation fee, you're sorely mistaken. AND, AND, Adobe loves to do this thing where, upon trying to cancel your fee, they try to keep you paying for their service, so they offer you a discount price for the next few months, or even just a few months free! How sweet of them! Hey, I have an insane idea haha, why don't you just take the money that you wouldv'e lost giving me a discount/free months, and just [cursing removed] REFUND ME FOR THE TIME I AM NOT USING THE PROGRAM. Anyways, [cursing removed] thank you for the time 🙂

Real problems getting Creative Cloud to work, download and install OK, then it needs to connect with Adobe and it doesn't. We've tried all the fixes and nothing works  

I recently joined the Adobe ecosystem, and I am creating a fiction Podcast with remote voice actors. I cannot seem to create a folder or a library that can I can share with them so that they can upload their WAV audio files. Is this not possible or do I simply not know how to do it? I am a Pro subscriber, but the people I am working with aren't necessarily. Any help would be great! Thank you!

I can't install any apps because it asks me for this "admin password", but it doesn't redirect me to any prompt to enter my password, I press continue and it says "Retry". I tried running CC as administrator and it still does not work. My user account is administrator. I tried uninstalling and reinstalling, I used the adobe cleaner tool. Nothing works. (im on Windows btw) 

I had problems with Photoshop not working yesterday, I think there was some bug or file missing and it kept crashing. I didn't save any details. So I thought I would uninstall and re install PS, but once it was uninstalled I couldn't re install it so I thought maybe uninstall Creative Cloud too which I did and then it too couldn't be re installed. I ran cloud cleaner tool and then decided to uninstall Lightroom too thinking maybe all need to be uninstalled to re install Creative Cloud, but still it doesn't do anything when I open or run as administarator or change compatability settings. Tried with anti virus off, without firewall settings, default firwall settings allow it anyway. It's only a new PC a couple of weeks old with Windows 11. Everything I've found to try with no success. Ran the Log collector program, not sure who or how I send that to support to check out.

I'm in a shared library with coworkers. Recently some files were deleted, is there a way to restore those, or see who deleted them? 

Creative Cloud Desktop says I'm offline. In reality, my browser and other internet-enabled applications are working normally. What can I do? Thanks.

I have used Creative Cloud for some years, and periodically the app updates withiut issues, until the latest occasion (probably between 31st July and today); while the app updates (Photoshop, Lightroom, CameraRaw) install as normal, Creative Cloud itself fails to update with error 191. This happens on two different PCs. I have looked through the suggested solutions and tried those that were plausible to no avail, and tried the "repar" option offered when uninstalling the app, which also didn't help. My version of Creative Cloud Desktop is shown as 6.7.0.278, dated today. The log file mentioned in the "advanced troubleshooting" section shows the following: FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'AdobeNativeClient', version:7.0.2.14FATAL: Error occurred in install of package (Name: AdobeNativeClient Version: 7.0.2.14). Error code: '191'ERROR: Path:C:\adobeTemp already existsERROR: Failed to install UWP Appx package C:\adobeTemp\ETR2C38.t

Hi friends, a year ago I purchased lighroom and Photoshop combined of the lesser storage option. Due to my financial situation I can't able to renew it immediately now I am planned to renew but it is showing the 1 TB version which is not in my budget is there any options to get low cloud storage option which will be helpful for me

I have been using the Lightroom cloud app to store photos more long term but I'm wondering if I should move them to the creative cloud files. Is one storage option better than the other?

I am so aggravated that I don't feel like writing a professional post, so I'll just bulletpoint the stuff that drives me bonkers:Subscription cost goes up, while the apps get more buggy!CC app is an absolute joke. On desktop and online. Every single day, I have to jump thru hoops to get LIBRARIES to sync. Today, they won't sync at all. If I want to delete a bunch of photos from a library, i have to click the little trash can on EVERY SINGLE FILE. Why is that?InDesign is probably the single most unstable app in the group. It regularly shuts down anytime I try to use the text editor feature. Lately, it will quit when I'm not doing anything.  Adobe, do better, or cut your subscription rate to make up for your bug-infested apps. Adobe for the most part is the only game in town, I just wish they wouldn't act like it and kill all the bugs.

Hi, this alert window was prompted by my Mac OS upgrade to 14.3.1 last week, never saw this until then.So there must be a conflict between Adobe's current CC Content Manager and the new Sonoma Mac OS. How do I patch this- Is there a place I can find the most recent CC Content Manager app and reinstall it? I've updated my main (Ps Ai, etc) apps but it doesn't fix the alert window popping up 10-20x a day.I know that in 2022 Adobe CC lagged behind Ventura OS, so is this more of the same?https://helpx.adobe.com/download-install/kb/macos-ventura-compatibility-common-issues.htmlThanks so much.

Ich möchte eine Foto-Abo Jahreslizenz kaufen. Wie lange habe ich Zeit, diesen Code nach Kauf zu aktivierenn?