Questions

Hello,J’ai créé et partagé à un certain nombre de personnes de mon équipe un bibliothèque, seulement quelques personnes ont eu le mail et la notification, d’autres que la notification et enfin la majorité n’on rien reuçu. Avez-vous des pistes de résolution pour cette problématique ? J’ai tenté de supprimer et renvoyer l’invitation, ça ne fonctionne pas plus. Je n’ai aucun message d’erreur, juste les personnes en questions dans la liste d’attente et rien de plus.Merci !

Web上のCreative Cloudにはログインできているのですが、アプリ版の方ではログインができません。そのため、生成塗りつぶしなど一部の機能が使えなくなってしまいました。 症状としましては、ログインが必要ですというポップアップにしたがってログインを試みても、初期化していますという表示が出たまま先に進みません。 再起動、及び再インストールも済んでいますが、解決しません。どのようにすれば良いのかご教示頂けましたら幸いです。 Mac Os 14.8.7です。

Bonjour, J’ai effectué un paiement en me connectant avec le compte mail actuellement associé à ce compte. Hors, quand il a fallu créer un compte adobe, il n’y a pas eu de transfert de la formule annuelle payée au préalable et cela affiche (et dans l’utilisation des logiciels aussi) que je n’ai aucune formule activée. Qui plus est, je n’ai reçu aucun justificatif de paiement à mon adresse mail ou autre. Et pourtant le paiement a bien été effectué (vu avec la banque qui confirme que le montant est parti). C’est comme si temporairement deux comptes adobe avec la même adresse mail ont coexistés et que celui-ci avait écrasé le premier… 

My adobe creative cloud does’t show the beta tab. Although I reupdated the cloud version and delete cache.  What should I do to install photoshop beta?  

I was having a persistent error in Creative Cloud Desktop "Libraries Sync Error. A problem occurred. Your library has been refreshed." I think the error was due to a corrupted file in my library. After trying a whole bunch of stuff I finally found a fix that worked. Note: This resets your libraries to their default empty state so you'll need to rebuild your libraries.1. Quit the Adobe Creative Cloud application2. Go into Task Manager/Activity Monitor and quit any processes that belong to Creative Cloud (not sure if this is entirely necessary but it doesn't hurt.)3. Go to the location of the library files:Win - C:\Users\<username>\AppData\Roaming\Adobe\Creative Cloud LibrariesMac - /Users/<username>/Library/Application Support/Adobe/Creative Cloud Libraries4. Drag all of the files out of this folder to somewhere else on your drive5. Restart computer and Creative Cloud Desktop 

I have been an Adobe user since ver 5 was released. Photoshop and Lightroom cannot be any easier to use these days compared to version 5. Adobe has done an awesome job AFAIC. However, there has been a lot of hate circulating in the media. I know they were not honest in the subscription licensing and allowing user to opt out without some hefty fees. One of the ways I think they can regain the trust is to lower the cost of CC Pro. Not sure any casual user can or willing to pay >$70 pm. Student and Teacher prices are $20 for the same pkg.  I hope Adobe can recover from the unfortunate set of circumstances. I really like their software. Just not the prices. 

When I find out there’s an updated version of a Photoshop plugin I use (in this case Web Sharp Pro), and I hit Manage Plugins in Photoshop to open Creative Cloud--or if I open Creative Cloud directly, and go to Manage Plugins--the page takes forever trying to load, and ends with “Something went wrong. If reloading the page doesn’t fix the problem, please contact customer support for help.” and a Reload Page button. Hitting that button doesn’t reload the page though, it takes me to the Featured Plugins page, and there’s no way to open Manage Plugins and reload the page.When I search for the app to do the upgrade manually, it just gives me the Install button (it’s already installed, of course)--pressing that sends it to try and install the app, which fails after about five to ten minutes of trying.Once several weeks ago, after an update to Creative Cloud, it worked perfectly and the plugin was updated; but since then there have been several new versions, and I’m still on the old version.

Hi, i have purchased the adobe subscription and my creative cloud keeps getting stuck on Creative cloud is taking longer than usual relauch app, but it stays stuck on the same page even after relaunching. Additionally all apps I installed say that my subscription status cannot be verified and I am unable to use all create cloud apps. Help me solve this issue. I have tried logging out and logging in, I have tried uninstalling and reinstalling creative cloud and all apps, I have tried restarting my system but the issue persists in all cases.

When rendering a Premiere Pro project, trying to change de “Performance” option to “Hardware Encoding” is not possible as it is greyed out at “Software Encoding”Premiere Pro settings, although this happens both on Media Encoder and Premiere ProI have tried Main profile with 4.1 and 4.2 levels as sugested by searches, but none of the combinations of profile and level seems to enable it. CUDA rendering seems to be enabled, but it is also greyed outHardware rendering enabled at Media Encoder Media preferencesThis happens both on Media Encoder and Premiere ProI have a Nvidia 4060ti GPU, latest Studio Drivers, CUDA Toolkit instaled (I even did a gpu driver clean install with ddu), reinstalled premiere and media encoder, and nothing seems to change this.I can still use render with nvenc through ffmpeg, wich tells me that the problem might not be the GPU itself. How can I solve this?

I was really confused about my CPU fans working all the time even when the system is ideling, with no apps running (Win 11) I checked the taskmanager and there is a task running with the name of “node.exe”. if I close that task, the peaks of my CPU immediately come down and the system gets quiet… until some seconds later the task is started again and leads to performance peaks in the first 4 Cores of the CPU.The node.exe is located in this folder: C:\Program Files\Adobe\Adobe Creative Cloud Experience\libsI just moved it to somewhere else, so it couldn’t restart and voilá, when I kill the task once again, the system stays quiet. the red line marks the time I shut down the node.exe taskGuys, I have this with my home machine, and the PC at work. If this is common for all CC users, it’s a severe waste of energy and maybe CPU lifetime.If the Creative Cloud App is running, there is another node.exe running, located here:C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libsBut th

vandaag bij het openen van LRC geeft het systeem ineens een melding dat de bibliotheek niet is gesynchroniseerd. Het lukt niet om dit te activeren. Wat kan ik doen?Daarnaast een melding dat de LRcat wordt vernieuwd. Ontbreken nu een groot aantal foto’s in mijn catalogus. Wat kan ik doen. 

I’m on an M1 Mac running OS Sequoia.

Ich kann nicht mehr auf die Cloud zugreifen. Im Browser funktioniert es.  

My Adobe Creative Cloud has been updated to version 6.9.1.1.3, but the application details show version 6.9.0.620. The Adobe Creative Cloud folder has a date of 0604 (the update date), while other dates show 0417. I'm certain the update was successful. However, I found a new folder {F2CC7D04-9BBF-4594-A276-C575E585130B} in my C:\Windows\Temp drive, containing Adobe Creative Cloud update-related files. Using the command: `del /q /f /s C:\Windows\Temp*` also deleted the temporary data created by Adobe Creative Cloud. Did the update fail? In this situation, the desktop version could be updated to 6.9.1.1.3, but the application details show version 6.9.0.620. The Adobe Creative Cloud folder shows a date of 0604 (the update date), while other dates show 0417. I've confirmed the update was successful. However, a new folder named {F2CC7D04-9BBF-4594-A276-C575E585130B} has suddenly appeared in the C:\Windows\Temp folder, containing Adobe Creative Cloud update-related files. On the desktop, I c

My laptop is a Windows 11 25H2. I haven't changed any system settings recently, but I noticed a new folder named {F2CC7D04-9BBF-4594-A276-C575E585130B} suddenly appeared in my C:\Windows\Temp drive. This folder contained Adobe Creative Cloud update files. Adobe Creative Cloud was updated on June 4th.Later, to free up space, I used the command: `del /q /f /s C:\Windows\Temp\*`. This also deleted the temporary files created by Adobe Creative Cloud.I'd like to ask if this is normal? Will deleting these temporary files affect Adobe Creative Cloud? When will this empty folder automatically disappear after deletion?Also, why didn't Adobe automatically delete these temporary folders after the update?Before the folder was cleared, Illustrator and Photoshop could open normally. After the folder was cleared, Illustrator and Photoshop can open normally 100% of the time.

I am currently experiencing an issue with downloading Adobe applications through the Creative Cloud. The download progress has been slower than usual, often getting stuck at 1%. The Creative Cloud application also displays a warning message stating, "Progress is slower than usual. We're working on resolving this issue."I have verified that my internet connection is stable and running at normal speeds, so I believe the issue lies with the Creative Cloud downloader itself. Despite multiple attempts to restart the download, the issue persists.Could you please provide any guidance or steps I can take to resolve this? Any assistance in addressing this slow download issue would be greatly appreciated.

One of the touted payoffs of CC is “collaboration.” So we are attempting to use it, in a review-&-approval use-case. But it doesn’t work, because if we distribute a link to a document we’ve put in CC, the recipients get permission errors. There is no other discoverable way of “sharing” the document.Anybody have insight on this?Thanks! 

Devo aggiungere in una fotografia una statua creata con l’AI. Come faccio per fonderla con la foto stessa? 

Bij het invoeren of wijzigen van trefwoorden krijg ik na een aantal trefwoorden te hebben ingevoerd telkens deze melding. Dan moet ik het weer afsluiten en opnieuw beginnen. Kopiëren van trefwoorden of metadata lukt dan niet meer. Bij het kopiëren en plakken krijg ik ------------ te zien.Omdat dit zó vaak gebeurt wil ik nu weten wat hieraan te doen. Hoop dat iemand een oplossing heeft. Alvast bedankt

On one of our Macs, the Creative Cloud Desktop App “Home” module is stuck at version 1.1.9 instead of 6.9.0.619 like the rest of our Macs. I’ve tried repairing and then uninstalling/reinstalling, but nothing seems to help.Does anyone know how to fix? 

Hi I would like to have a script i can run to clean up (delete) all items on the pasteboard.I dont want to do it if the item is on the page and off over the bleed. I just want it to do items that are completely within the pasteboard.If anyone can share with me how to do this would be great as currently manually deleting items left. 

When I need to access an Adobe learning resource on their helpx site I must contend with a pop-up just about every time. For a random example I chose this page: https://helpx.adobe.com/photoshop/using/adjusting-image-sharpness-blur.html. The pop up tells me I'd prefer to use Canada as my location (I am in Canada), but why would I? I already own a licence, so I don't care about pricing. I very much doubt that there is "regional content" that I would care about since Photoshop is the same app, with the same tools, whether I'm in British Colombia, California or Mali. I'm looking for support with a specific tool that I've already purchased—I'm not in need of a sales pitch.   I'm regularly refering to these helpx sites for questions about several Adobe products (I just picked the Photoshop forum, because there doesn't appear to be a general one). I typically use Google to find the resource (it's just an old habit, but it shouldn't matter how I find the content…) I then have to cli

Hey, I have a problem with After Effects . It doesn't open after crashing ! Now, it doesn't open at all!

In 2022 I created an account. I was able to write a little about the account, and was going to start using it as an account. I added a logo / brand that I was using as my brand at the time. Then, I had to log out. When I tried to log in, it would not let me. I tried to reset my password, but that didn’t work. I have since deleted that email account, and now I have a new brand for my business, and I need to delete that account, because it has my old logo on it. I still have the original artwork to prove that I created the original art, but I cannot access the account - since now I no longer have access to the old email. I need to delete the account.

My adobe photoshop is not downloading the files from Adobe Cloud. When i try to download, it stucks and do not process. First i thought it might be a RAM issue so i upgraded from 16GB to 32GB. After upgrading the RAM the issue is not yet resolved and such a great bottleneck within fast pace work system. I Have tried every thing to bring it back on track but after everything it is still not downloading files from cloud.Any solutions and guide would be appreciated. Thanks