Questions

In 2022 I created an account. I was able to write a little about the account, and was going to start using it as an account. I added a logo / brand that I was using as my brand at the time. Then, I had to log out. When I tried to log in, it would not let me. I tried to reset my password, but that didn’t work. I have since deleted that email account, and now I have a new brand for my business, and I need to delete that account, because it has my old logo on it. I still have the original artwork to prove that I created the original art, but I cannot access the account - since now I no longer have access to the old email. I need to delete the account.

My adobe photoshop is not downloading the files from Adobe Cloud. When i try to download, it stucks and do not process. First i thought it might be a RAM issue so i upgraded from 16GB to 32GB. After upgrading the RAM the issue is not yet resolved and such a great bottleneck within fast pace work system. I Have tried every thing to bring it back on track but after everything it is still not downloading files from cloud.Any solutions and guide would be appreciated. Thanks

Comment modifier le disque d’installation des applications photoshop et lightroom. J’ai essayé de suivre la procédure décrite dans https://helpx.adobe.com/fr/download-install/apps/manage-installed-apps/change-install-location-creative-cloud-apps.html mais rien ne se passe quand j’installe les mises à jour.Je voudrais installer les applications sur D:/ program files au lien de C:/program Merci d’avance

Photoshop Ver 27.6 is giving me this error saying it cannot load measurment scale presets. I can open old files but it i save then or make a new copy I cannot open them again. How do I fix this?

I have a new laptop and since then in Photoshop I am not getting a border/frame around my images.How do I fix this please. Thanks in anticipation Susan

Long time subscriber to Cretaive Cloud, but just recently saw the advertised "50% discount" to dropbox. I am already a subscriber to Dropbox. I contacted them and discovered that if one is already a subscriber, then there is NO 50% discount. Coming on the heels of a 50% increase in CC rates, this game playing by dropbox is disappointing and CC should mention that if you already subscribe to dropbox, no 50% discount for you. It is only for new subscribers.

InDesign is doing this semi freeze thing when I place or replace images. Random images and random formats. The background task hoop turns on and I can do somethings sometimes but not always. If I close everything then close the program there is a message but it's up for a half a second, dissapears and then a new start window opens and refuses to do anything else. I have to "End Task" to get it to close. I've deleted tempfiles, uninstalled and reinstalled, turned off GPU, and did that Ctrl + Alt + Shift thing.

I have been experiencing inconsistent behavior when using multilingual input (especially Japanese IME) across several Creative Cloud applications such as Illustrator, Photoshop, and Acrobat.The same OS and IME settings produce different results depending on the application. Examples include unexpected mode switching, premature text commitment, or differences in how the composition state is handled.This makes multilingual input difficult to use reliably in a Creative Cloud workflow.I would like to know if: this is a known issue there are any recommended settings for stable multilingual input the behavior differences between applications are expected If needed, I can share additional observations.Thank you.

I’m trying to work in Lightroom. and it’s saying my cloud storage is full so I can’t upload anymore photos.  I’ve gone into my deleted in Lightroom (empty).  I’ve gone into Creative Cloud (both via desktop app and web) and “my files” EMPTY; “deleted” EMPTY.  So where the hell do I delete stuff to clear up space so I can work again? And can I turn off this cloud crap so I don’t have this issue again?

I dont know it’s mac problem or Adobe. I spend hours wating! instead simply they can add direct link to download each app 

Mac OS message of “This version of “Creative Cloud” includes a component that wi not work with a future release of macOS.”  What are the options for an update to an Apple silicon version.  How do I download adobe acrobat and firefly 

Trouble Accessing All Apps in Adobe Creative Cloud ProScreen Shot of my Creative Cloud DesktopHello!I have Adobe Creative Cloud Pro, and have downloaded the creative cloud desktop app. I am having issues accessing all of the apps in my plan.When I launch my Creative Cloud desktop app, I do not see all of the apps within my plan show up on the All Apps dashboard.I have attempted to download additional apps directly from the website like they suggest, but every time I download an app from the website, launch the .exe to run the installer, it opens the Creative Cloud desktop app and nothing happens. No download, no extra pop-ups, just opening the app.I have tried the Creative Cloud Cleaner tool after uninstalling everything as well.I cannot find a solution on the web. I have uninstalled all of the Adobe products from my computer and reinstalled and that hasn't fixed the issue.If anyone has had a similar issue, or knows of a fix, please let me know. Thank you!PC. Windows 11

qualcuno sa come risolvere?

Hello,I am having an issue with Adobe Creative Cloud Desktop and my purchased Photoshop plugins.I own several plugins, including DitherTone Pro by Doron Studio, RetraTone by Texturelabs, and others. Until recently, these plugins were installed, visible in Creative Cloud under the Plugins section, and I was able to use them normally in Photoshop.Now, I can no longer install them or use them. The Creative Cloud Desktop app shows an error under Stock & Marketplace → Plugins → Manage plugins, saying:“Something went wrong. If reloading the page doesn’t fix the problem, please contact customer support for help.”I am using Windows 11 Home with a valid license, and I have the latest version of Adobe Creative Cloud Desktop installed.I have already tried the following troubleshooting steps:Signed out and signed back into my Adobe account Uninstalled and reinstalled Creative Cloud Desktop several times Removed Adobe-related files from ProgramData and %AppData% Used the official Adobe Creative

I recently installed Creative Cloud Desktop.  However when I open it, it says “Offline”.  I obviously do have Internet.  I have tried some suggested solutions, like setting my date and time to automatic.  I’ve checked my firewall but no listing for Adobe.  I have uninstalled and reinstalled Creative Cloud Desktop.  Nothing works.But I should mention that when I installed the Creative Cloud Desktop and opened it, a dialogue box came up saying, “do you want to save or find the file ieframe.dll?”Thanks for your help with this issue.

beta apps do not show in cloud app - so can’t check for updates or reinstall - in PS beta - lost access to  gen ai products - only Firefly shows.  Yesterday:  I had a couple hours with online support and computer share - and they failed to get adobe cloud and apps fixed - but I got no follow up email to know my next steps - like who is getting  back to me, when or if I have to do something.  I DO NOT want to go through all the reinstall of my customizations and plugin installs only to have it undone again as one oftheir steps was to remove everything and do a fresh cloud install!   What am I supposed to do - it seems they don’t work on sunday or something…   ADVISE please?  

So, today i opened PS and realize the Library Section with all my texture files or transparencies are not shown, it shows the next message: 

I accidentally denied Media Encoder access to my desktop folder, I want to give it access again but every step and reset and reinstall doesn't re-give it access or even gives the popup to ask for permission again. how do I get this fixed?

Why when I now click on Stock & Marketplace do I get an interface for fonts, when there is an—albeit nondescript—"f" icon in the upper menu bar for fonts? I can never get to stock images through its own link. I usually have to Google it to delve into the Adobe website for it. Also, these communities now seems to be intentionally buried. OSX Tahoe 26.4. CC 6.9.0.619.

I got 3 BSODes this month. All of them were when the PC was idle and I only knew that because I found my PC restarted by itself and then through event viewer and minidump. I tried to use WinDbg to investigate the minidump, and all of them are related to Creative Cloud. I won't rule out it could be other hardware or driver issue, but it's just strange that all are related to Creative Cloud. If there's any hint or help that could solve the issue, would appreciate. I already tried most common solutions online and would try to get help from other sources as well. My 1st and 3rd crashs (there are slight difference in some number and versions, but overall are same)CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: Creative Cloud.exe STACK_TEXT: ffffa101`b0598a58 fffff805`a3826bc6 : 00000000`00000133 00000000`00000000 00000000`00000500 00000000`00000500 : nt!KeBugCheckEx ffffa101`b0598a60 fffff805`a3826111 : fffff805`a45c43b0 00000000`030c2409 00000000`00000000 ffffa101`b05291

-- moved to InDesign --

This is what it looks like can anyone help me get it away please and thank you -AarmauMunchkin

I previously installed Adobe Photoshop (Beta) version 25.0.0.2257 from the Creative Cloud Desktop, but now I want to uninstall it. The problem is that it's no longer visible in the cloud, yet my computer still shows it as installed. How can I resolve this? My computer system is Windows 11.  

When I try to delete an object, a window pops up saying, "The request could not be completed because a software error occurred." And when I use the Select Object tool, a window pops up saying, "Unable to update smart object files: Select Subject Classifer model not loaded correctly”