Questions

I’m on an M1 Mac running OS Sequoia.

Ich kann nicht mehr auf die Cloud zugreifen. Im Browser funktioniert es.  

My Adobe Creative Cloud has been updated to version 6.9.1.1.3, but the application details show version 6.9.0.620. The Adobe Creative Cloud folder has a date of 0604 (the update date), while other dates show 0417. I'm certain the update was successful. However, I found a new folder {F2CC7D04-9BBF-4594-A276-C575E585130B} in my C:\Windows\Temp drive, containing Adobe Creative Cloud update-related files. Using the command: `del /q /f /s C:\Windows\Temp*` also deleted the temporary data created by Adobe Creative Cloud. Did the update fail? In this situation, the desktop version could be updated to 6.9.1.1.3, but the application details show version 6.9.0.620. The Adobe Creative Cloud folder shows a date of 0604 (the update date), while other dates show 0417. I've confirmed the update was successful. However, a new folder named {F2CC7D04-9BBF-4594-A276-C575E585130B} has suddenly appeared in the C:\Windows\Temp folder, containing Adobe Creative Cloud update-related files. On the desktop, I c

My laptop is a Windows 11 25H2. I haven't changed any system settings recently, but I noticed a new folder named {F2CC7D04-9BBF-4594-A276-C575E585130B} suddenly appeared in my C:\Windows\Temp drive. This folder contained Adobe Creative Cloud update files. Adobe Creative Cloud was updated on June 4th.Later, to free up space, I used the command: `del /q /f /s C:\Windows\Temp\*`. This also deleted the temporary files created by Adobe Creative Cloud.I'd like to ask if this is normal? Will deleting these temporary files affect Adobe Creative Cloud? When will this empty folder automatically disappear after deletion?Also, why didn't Adobe automatically delete these temporary folders after the update?Before the folder was cleared, Illustrator and Photoshop could open normally. After the folder was cleared, Illustrator and Photoshop can open normally 100% of the time.

I am currently experiencing an issue with downloading Adobe applications through the Creative Cloud. The download progress has been slower than usual, often getting stuck at 1%. The Creative Cloud application also displays a warning message stating, "Progress is slower than usual. We're working on resolving this issue."I have verified that my internet connection is stable and running at normal speeds, so I believe the issue lies with the Creative Cloud downloader itself. Despite multiple attempts to restart the download, the issue persists.Could you please provide any guidance or steps I can take to resolve this? Any assistance in addressing this slow download issue would be greatly appreciated.

One of the touted payoffs of CC is “collaboration.” So we are attempting to use it, in a review-&-approval use-case. But it doesn’t work, because if we distribute a link to a document we’ve put in CC, the recipients get permission errors. There is no other discoverable way of “sharing” the document.Anybody have insight on this?Thanks! 

Devo aggiungere in una fotografia una statua creata con l’AI. Come faccio per fonderla con la foto stessa? 

Bij het invoeren of wijzigen van trefwoorden krijg ik na een aantal trefwoorden te hebben ingevoerd telkens deze melding. Dan moet ik het weer afsluiten en opnieuw beginnen. Kopiëren van trefwoorden of metadata lukt dan niet meer. Bij het kopiëren en plakken krijg ik ------------ te zien.Omdat dit zó vaak gebeurt wil ik nu weten wat hieraan te doen. Hoop dat iemand een oplossing heeft. Alvast bedankt

On one of our Macs, the Creative Cloud Desktop App “Home” module is stuck at version 1.1.9 instead of 6.9.0.619 like the rest of our Macs. I’ve tried repairing and then uninstalling/reinstalling, but nothing seems to help.Does anyone know how to fix? 

Hi I would like to have a script i can run to clean up (delete) all items on the pasteboard.I dont want to do it if the item is on the page and off over the bleed. I just want it to do items that are completely within the pasteboard.If anyone can share with me how to do this would be great as currently manually deleting items left. 

When I need to access an Adobe learning resource on their helpx site I must contend with a pop-up just about every time. For a random example I chose this page: https://helpx.adobe.com/photoshop/using/adjusting-image-sharpness-blur.html. The pop up tells me I'd prefer to use Canada as my location (I am in Canada), but why would I? I already own a licence, so I don't care about pricing. I very much doubt that there is "regional content" that I would care about since Photoshop is the same app, with the same tools, whether I'm in British Colombia, California or Mali. I'm looking for support with a specific tool that I've already purchased—I'm not in need of a sales pitch.   I'm regularly refering to these helpx sites for questions about several Adobe products (I just picked the Photoshop forum, because there doesn't appear to be a general one). I typically use Google to find the resource (it's just an old habit, but it shouldn't matter how I find the content…) I then have to cli

Hey, I have a problem with After Effects . It doesn't open after crashing ! Now, it doesn't open at all!

In 2022 I created an account. I was able to write a little about the account, and was going to start using it as an account. I added a logo / brand that I was using as my brand at the time. Then, I had to log out. When I tried to log in, it would not let me. I tried to reset my password, but that didn’t work. I have since deleted that email account, and now I have a new brand for my business, and I need to delete that account, because it has my old logo on it. I still have the original artwork to prove that I created the original art, but I cannot access the account - since now I no longer have access to the old email. I need to delete the account.

My adobe photoshop is not downloading the files from Adobe Cloud. When i try to download, it stucks and do not process. First i thought it might be a RAM issue so i upgraded from 16GB to 32GB. After upgrading the RAM the issue is not yet resolved and such a great bottleneck within fast pace work system. I Have tried every thing to bring it back on track but after everything it is still not downloading files from cloud.Any solutions and guide would be appreciated. Thanks

Comment modifier le disque d’installation des applications photoshop et lightroom. J’ai essayé de suivre la procédure décrite dans https://helpx.adobe.com/fr/download-install/apps/manage-installed-apps/change-install-location-creative-cloud-apps.html mais rien ne se passe quand j’installe les mises à jour.Je voudrais installer les applications sur D:/ program files au lien de C:/program Merci d’avance

Photoshop Ver 27.6 is giving me this error saying it cannot load measurment scale presets. I can open old files but it i save then or make a new copy I cannot open them again. How do I fix this?

I have a new laptop and since then in Photoshop I am not getting a border/frame around my images.How do I fix this please. Thanks in anticipation Susan

Long time subscriber to Cretaive Cloud, but just recently saw the advertised "50% discount" to dropbox. I am already a subscriber to Dropbox. I contacted them and discovered that if one is already a subscriber, then there is NO 50% discount. Coming on the heels of a 50% increase in CC rates, this game playing by dropbox is disappointing and CC should mention that if you already subscribe to dropbox, no 50% discount for you. It is only for new subscribers.

InDesign is doing this semi freeze thing when I place or replace images. Random images and random formats. The background task hoop turns on and I can do somethings sometimes but not always. If I close everything then close the program there is a message but it's up for a half a second, dissapears and then a new start window opens and refuses to do anything else. I have to "End Task" to get it to close. I've deleted tempfiles, uninstalled and reinstalled, turned off GPU, and did that Ctrl + Alt + Shift thing.

I have been experiencing inconsistent behavior when using multilingual input (especially Japanese IME) across several Creative Cloud applications such as Illustrator, Photoshop, and Acrobat.The same OS and IME settings produce different results depending on the application. Examples include unexpected mode switching, premature text commitment, or differences in how the composition state is handled.This makes multilingual input difficult to use reliably in a Creative Cloud workflow.I would like to know if: this is a known issue there are any recommended settings for stable multilingual input the behavior differences between applications are expected If needed, I can share additional observations.Thank you.

I’m trying to work in Lightroom. and it’s saying my cloud storage is full so I can’t upload anymore photos.  I’ve gone into my deleted in Lightroom (empty).  I’ve gone into Creative Cloud (both via desktop app and web) and “my files” EMPTY; “deleted” EMPTY.  So where the hell do I delete stuff to clear up space so I can work again? And can I turn off this cloud crap so I don’t have this issue again?

I dont know it’s mac problem or Adobe. I spend hours wating! instead simply they can add direct link to download each app 

Trouble Accessing All Apps in Adobe Creative Cloud ProScreen Shot of my Creative Cloud DesktopHello!I have Adobe Creative Cloud Pro, and have downloaded the creative cloud desktop app. I am having issues accessing all of the apps in my plan.When I launch my Creative Cloud desktop app, I do not see all of the apps within my plan show up on the All Apps dashboard.I have attempted to download additional apps directly from the website like they suggest, but every time I download an app from the website, launch the .exe to run the installer, it opens the Creative Cloud desktop app and nothing happens. No download, no extra pop-ups, just opening the app.I have tried the Creative Cloud Cleaner tool after uninstalling everything as well.I cannot find a solution on the web. I have uninstalled all of the Adobe products from my computer and reinstalled and that hasn't fixed the issue.If anyone has had a similar issue, or knows of a fix, please let me know. Thank you!PC. Windows 11

qualcuno sa come risolvere?

Hello,I am having an issue with Adobe Creative Cloud Desktop and my purchased Photoshop plugins.I own several plugins, including DitherTone Pro by Doron Studio, RetraTone by Texturelabs, and others. Until recently, these plugins were installed, visible in Creative Cloud under the Plugins section, and I was able to use them normally in Photoshop.Now, I can no longer install them or use them. The Creative Cloud Desktop app shows an error under Stock & Marketplace → Plugins → Manage plugins, saying:“Something went wrong. If reloading the page doesn’t fix the problem, please contact customer support for help.”I am using Windows 11 Home with a valid license, and I have the latest version of Adobe Creative Cloud Desktop installed.I have already tried the following troubleshooting steps:Signed out and signed back into my Adobe account Uninstalled and reinstalled Creative Cloud Desktop several times Removed Adobe-related files from ProgramData and %AppData% Used the official Adobe Creative