Questions

Often when I am putting together a video project in Premiere Rush, I’ll get to a point when the playback goes black and I cannot see the video anymore.  I can hear the audio just fine, but the screen is black throughout the entire project.A couple of things about this issue:I’ve noticed that this tends to happen once I begin inserting titles and/or overlays to my videos. If I shut everything down and walk away for a long time (12-24 hours) it may work when I come back.  However, it often happens again shortly after I begin working on the project again. The videos that this happens to range anywhere from 30 seconds to 10 minutes.  Right now I have 4 videos that are under a minute each that has this happening.I’m not a professional video or audio anything.  This is just a fun thing that I do on the side.  That said, I don’t always have a lot of time so when this happens and my editing is essentially shut down for a day it is a real bummer. Any thoughts on how to keep this from happening?

Hi!I'd appreciate some help on an issue I keep experiencing for years. The problem is that after every major update to Photoshop, Lightroom and Lightroom Classic, the settings (or should I say "preferences") in these apps get reset to their initial state. It means that after single update I have to manually restore all my settings to the desired state and I must say it takes quite some time to do it for all the apps I use. To take Lightroom Classic for example, it means that after every update I open the app and it looks like it was just freshly installed - all my develop presets, export presets, app settings, interface settings are gone, reset to initial state. It's extremely inconvenient and I'm wondering if I'm the only one experiencing such problems.I would greatly appreciate some feedback from those who may know something about it, because I didn't manage to find a solution for this and at this point I'm just a bit desparate.

I search online and every corner of web is telling me Adobe is not supporting flash player anymore. But why am I seeing Flash Player.app in my computer. I did not install the flash player and it is definitely installed by creative cloud. I cannot find any flash uninstaller in my computer. How can I uninstall it safely. I do have two Flash Player.app on my computer.  

I can't download Neural Filters (Mac mini M4, Tahoe 26.2, PS27.3)... a download icon appears very briefly, but then closes again automatically without any error message.I see that this exact problem has been asked about many times, but I can't find a solution for my case, tried everything. I am the only user of the Mac, so I have all the rights... I have also tried different connections, but it just doesn't work… Has anyone an idea?thank u in advance

Different functions in the neural filters cause a fault and a message that the filter is being disabled. Also the camera raw functions don't work properly and causes my ZZPC to freeze

How to resolve it? I have spent more than 2 hours thus far, but nada. Unable to fix it. I'm on a MacBook Pro computer with 16 GB of memory.What gives?Thanks!-Ron 

We have an 830-page InDesign file with images on every page and some 3,500 internal hyperlinks and maybe 500 external links.If saved as a interactive PDF ebook it works exceptionally well. All the links work.If saved as a fixed layout epub, the links don't work (though I should say that after one conversion from indd to epub, some of the links worked, but then stopped. Seemed strange to me :).Each time I do a conversion to epub, a text box appears to tell me of errors in the file. These are them:  Unresolved Hyperlinks : 2 Health Bay-wD2 Seabreeze Cove-wD1External Text Anchor not found: 7Text Anchor in "/Users/jimmyb/Documents/a-Adobe CC/2026/A-PAGES/25-gulf-250306.indd" is missing: 1Text Anchor in "/Users/jimmyb/Documents/a-Adobe CC/2026/z-MERGED GUIDE/26-broughtons.indd" is missing: 1Text Anchor in "/Users/jimmyb/Documents/a-Adobe CC/2026/z-MERGED GUIDE/26-puget.indd" is missing: 3 Text Anchor in "/Users/jimmyb/Documents/a-Adobe CC/2026/z-MERGED GUIDE/26-sunshine.indd" is m

A red alert has appeared for Adobe Creative Cloud events; an error occurred during the upgrade.What's going on?

Hello. I have been having a problem with CC since December 2025, and I was hoping someone could help. Basically all of my CC applications – AI, ID, PS and LRC – have been updating without my consent. For context, I am running a Mac with the latest OS (as of January 2026), and:— I have disabled Auto Update in the CC app itself— I have turned off all Login Items and Extensions in System Preferences— I have removed the Launch Agents and Launch Daemons from the Library Despite having done all this, every week or two I will look in the Applications folder and find that Adobe has installed updates – and sometimes even completely new versions – of some programme without my knowledge or consent. This is not merely an inconvenience, it is a disaster. I am a book designer who often works on projects that span several months, and I need to make sure I am working on a stable system. Given how bad the last several years worth of CC updates have been, and given that Adobe seems n

Hi, I have a question about the Creative Cloud Student Plan. Mine is ending soon, and I’d like to know if I can subscribe again with the student discount since I’m still studying. Honestly, paying 80 EUR a month is a joke. Thanks for your help.

There doesn't seem to be a discussion about the Creative Cloud App. Is this because Adobe knows it is so appalling? Some questions, please. Why does the 'App' need to update so often? It seems to want an update once a week. Once updated, why does it take so long to initialise (notice the proper spelling without a zee? - I'm in the UK). Then why does it crash so often? Though that seems to be the issue with most of the CREATIVE PRO! Apps. I'd go back to Quark Xpress, given half a chance, and if the boss would let me. Fed up with paying for what is now a buggy bunch of badly programmed applications. Pagemaker, whoops, sorry, InDesign, still has the same godawful type handling skills it had 25 years ago. Aren't monopolies great xx

i download after effect and i try to open it but nothing shows up when i click it i try the 26 and the 25 version but nothing working

adobe is complete trash. nothing works properly with tahoe 26.2 should be ashamed (abuse removed).

I have really annoying issue with creative cloud desktop app. Windows 11, nVidia 3080, freesync and VRR compatible monitor, quality HDMI 2.1 cable (glitch is not presented when I use display port, but then I loose VRR which is the reason why I purchased this monitor)It is almost unusable when I connect PC over the HDMI to monitor or TV which supports VRR screen refresh. The app is flashing like strobo and parts of the window disapear sometimes, then jumping up and down.. Totall mess so sometimes it hard to read anything or do any operation in the desktop app.This behavior is specific just for Creative Cloud Desktop app. No other programs have this issue. Update graphics driver or app does not help. Change any settings in windows have no impact to this behavior. It is persisten problem for month when I purchased this  monitor which supports VRR (because of gaming, no update of app helps.Because VRR working really well in windows and any other app, the issue is obviously on the

I cant login to my ligtroom! It is not temporary. The problem is constant. I am using macbook air 13, M3, Tahoe 26.1   Error message says:   Failed to log in to the Creative Cloud It may be temporary. Please check your connection and try again. If you're still having issues, please contact our support team. Reference Code :Token based access Registration PUT http status 403 error: <html> <head><title>403 Forbidden</title></head> < body> <center><h1>403 Forbidden</h1></center> <hr><center>openresty</center> </body> </html>

Bonjour,mon creative cloud est en français et je voudrais le changer en anglais. Comment dois-je procéder? Merci

Windows 11. The file disappears from the disk. Could it be that the antivirus thinks it is a virus? Or does the file itself disappear after installation? How can this be avoided?

Hi?Why was my post removed? i did not get any notification or warning I am a profiscient adobe community user, I talk a lot and exhange with actual adobe employees (in premiere pro forum) and never had a problem before

Hello All!If there's any way to transfer from media shuttle to adobe cloud avoid the user computer?Thanks in advance!

Depuis quelques jours, mon Creative Cloud ne cesse de me répété qu'il y a une erreur ("Code d'erreur : 192") Et je ne sais plus quoi faire, j'ai tenté énormément de choses :- Redémarrer l'ordinateur- Supprimer des fichiers caches/Temporaires- Déconnecté / Reconnecter- Désinstaller / Réinstaller- Installer via le siteAprès avoir acheté Premiere Pro, j'ai peur de ne jamais trouver une solution et donc de payer dans le vide.Je ne sais plus quoi faire, aidez-moi svp.Version installée : 6.8.0.821PC - Windows 11 version 10.0.26200 Build 26200  

Já fiz tudo oque a guia de ajuda da adobe pediu e nada funciona, tenho um notebook acer, que está no windows 11 e não tem problemas de host e nem de conexão com a internet! Ele está com data e hora funcionando corretamente e não encontrei erros no firewall. Gostaria de saber se alguem ja passou por isso! E se podeira me ajudar

Hallo,  seit zwei Tagen kann ich nicht mehr auf Photoshop beta zugreifen. Die App befindet sich auch garnicht mehr in meinen Anwendungen. Könnte es also auch nicht mehr neu installieren. Wer hat das gleiche Problem?Weiß jemand, was da passiert ist? Danke  

Dear Adobe,I have been a loyal user of Adobe products since around 1990 and continue to regard them as the leading tools in the creative industry.Recently, however, political developments in the United States have raised concerns among many European professionals about long-term reliance on U.S.-based software providers. This leads to understandable questions about whether access to Adobe software, licenses, and data could ever be affected by political decisions, trade disputes, or government mandates beyond our control.Because Adobe products are so deeply embedded in our daily workflows, predictability and long-term security are essential. I would therefore appreciate any clarification or reassurance Adobe can offer to European customers regarding continued access and protection of our data, regardless of political circumstances.Please take this message as an expression of both loyalty and genuine concern. I look forward to your response.

LrC 15.1 will not open on my computer (not even the splash screen. Windows 11 version 10.0.26200. Any ideas? Everything worked fine until the latest update by Adobe.

Hi everyone,I’m a bit confused about the current state of Adobe Creative Cloud storage and syncing.I can no longer find the Adobe Creative Cloud Files folder on my PC.Previously, I could drag files into that folder and they would automatically sync to Creative Cloud so I could access them anytime.Does this folder still exist, or has Adobe removed or changed this feature?When I try to upload an After Effects (.aep) file through the Creative Cloud desktop app, I get a message saying “file type not supported.”Is this expected behavior now, or is there a workaround to store or sync AE project files using Creative Cloud?I’m using Windows 11 and the latest version of the Creative Cloud desktop app.Thanks in advance for any clarification!