Questions

I just got everything set up after a disastrous several hours on the phone over an account permissions snafu, and now I can't get CC to work at all when VPN is active. I had the issue with installation, too. I frequently need to use VPN and so this is not gonna work if this software is incompatible with VPN. I found a few threads referring to this, but I don't seem to be able to resolve it with anything I've found. I'm using NordVPN on an iMac with OS whatever the latest is.

Hello! I downloaded some Cyrillic fonts to my Creative Cloud apps and they work on every app except Adobe Portfolio. I tried writing with a Bulgarian and a Russian keyboard but they never seem to work... even the Standard fonts! I read that Adobe Portfolio now supports Russian but I guess it doesn't apply to the fonts... Can someone please help me with fixing this or maybe help me find some Sans serif fonts with rounded edges for Bulgarian and Russian?

HI!My Creative Cloud app no longer opens (infinite loading)...I have already tried several solutions, but nothing...I have given all permissions (even as administrator)Firewall disabledUpdated M. Visual++ driversPerformed clean cloud installdoes anyone have any other solutions? PS. (I have WIN11 OS latest version)Cheers

Help! Last year, someone created a Creative Cloud library and made me an owner. That person is no longer with our organization, and the library is not showing up for me in InDesign, the Creative Cloud app or the Creative Cloud website.  (I can still access all the libraries I created on my own.) However, one of the people who only has read access can still see the library no problem. How do I get my access back? I'm not sure what happened.  I've tried signing out and signing back in; that didn't make a difference. 

Hi I am facing FormsDesigner.exe application error (0xc000007b) when i try to launch the app. After the installation I wasn't able to lauch anytime, Please help me with this issue RegardsUday

Adding other methods of payment on Behance such as PayPal, and debit card, etc. There's only one method of payment on Behance is stripe. 

I just purchased a new yearly license for Adobe Creative Cloud. Last year I stored a lot of my work in the cloud, especially my invoices etc. I wanted to re open my invoices in Adobe XD, but all of a sudden my files are gone!When I first opened Adobe Creative Cloud after purchasing my new license, I had to choose a so called profile. But my cloud files are completely gone!

Hola, no funciona mi contrasena para ingresar al Creative Cloud Installer. Me cambie de equipo recien, ahora estoy con una Mac. Intente miles de veces poner la constrasena y hasta la cambie, pero nada de lo que hago funciona. Por favor necesito ayuda urgente, porque necesito los programas para mi trabajo.

When i downloading creativecloud download stops at 2% and writes "trying to connect to the server",everything that was on the forum has already tried and reinstall and download acces repair tool,also tried to download to another computer(it all works),what is the matter I can not understand,I spent 5 hours to remove all signs of the presence of creativecloud and download again(this also did not help),all antivirus turned off,all third-party programs closed,what to do I do not know Translated with <link removed- kglad>(free version)

Hello, I love my presentation gallery grid on the computer (mosaic style). Very good display quality for images and colors. But when I switch to mobile, it's the same configuration, so the images are too small / seen far away. You would need to be able to display full format images and scroll them to see them correctly on mobile. For exemple : The Ultrabook portfolio offers the same “mosaic” configuration and the mobile version is in full. But I preferred to use Adobe Portfolio because it is more complete, and I would like to use it as a real website + domain name thanks!(sry for my poor english)

When I upload files to creative cloud they don't show on my other device. 

Hallo,ich habe vor kurzem die "Acrobat Pro 2020 für Windows Student & Teacher Edition" gekauft, nachdem ich das Produkt gekauft hatte, musste ich bevor ich es herunterladen konnte in einem Formular ein paar Angaben machen, um zu beweisen, dass ich auch wirklich ein Student bin. Nachdem ich dies tat, bekam ich am nächsten Tag eine E-Mail von customercare-support@adobe.com, diese enthielt eine 24-stellige Seriennummer und diesen Link ( https://helpx.adobe.com/download-install/using/student-teacher-serial-product-code.html ) mit einer Anleitung wie man die Seriennummer aktiviert. Ich befolgte die Schritte aus der Anleitung, aber als ich die Seriennummer bei dem Punkt "Gutscheincode eingeben" eingab, bekam ich die Meldung "Dieser Code ist ungültig.". Jetzt weiß ich nicht so ganz was ich tuen soll, da man ja scheinbar keine richtigen Support-Tickets erstellen kann und der virtuelle Assisten im Chat jetzt auch keine wirkliche Hilfe ist. Hatte jemand schonmal dieses Pr

The client language is set to english but I receive notifications in french? My PC is also set to English (US).Thanks in advance!

I'm working with Creative Cloud Libraries APIs.I'm able to generate the tokens and request libraries and elements (https://cc-libraries.adobe.io/api/v1/libraries/urn:aaid:sc:VA6C2:8115b98a-6f0d-4534-8f79-727164c639b9/elements) From elements response, for example I choose one: {    "id": "abb9220f-5076-4188-bcdc-93c12a7b0800",    "name": "FJG-Landing Page.V6",    "storage_used": 381541,    "type": "application/vnd.adobe.element.image+dcx",    "roles": [],    "thumbnail": {        "type": "href",        "rendition": "https://cc-api-storage.adobe.io/id/urn%3Aaaid%3Asc%3AVA6C2%3A8115b98a-6f0d-4534-8f79-727164c639b9/:rendition?component_id=197ab898-4cdf-45a5-9204-5eb97e3ab2f0&size=200",        "elementType": "application/vnd.adobe.element.image+dcx",        "elementId": "abb9220f-5076-4188-bcdc-93c12a7b0800"    },    "g

Hello Adobe,   I am a junior student looking to learn Photoshop. The current photography plan is a little higher for me, and I don't need Lightroom software. Could you provide a better price for Photoshop software with generative AI only?   Thank you for your time,   Kumar   [Mod: Moved to the Creative Cloud Services]  

Up until now i have subscribed the photography plan of Adobe CC with 1TB Cloud Storage.I started studying a while a go and now thought about try the Educationplan since my subjects are directly connected with the creative field.My Problem: I can only find an edicuational plan with 100GB CloudStorage. But withing my current plan i am using clearly more then 100GBs from my booked 1TB.So is there any posibillity to change from my current plan to the educational one (with all applications) and keeping the 1TB cloudstorage? This would be crucial to me since i dont want to lose my photos and contents i have saved in the cloud and also plan to make use of the 1TB in the future. Thanks.

I've been using the Adobe tutorials on this site for a few years. They are/were awesome for teaching classes.https://helpx.adobe.com/photoshop/how-to/selection-tools-ba But now I get redirected to this site and they are not the same, even though the admin support says they are.https://creativecloud.adobe.com/cc/learn/app/photoshop?topic=get-started Really dislike this new format. It does not work well for teaching large groups.  Anyone have any ideas if we can still use the original format of tutorials? They used to have 3-4 video lessons on each topic and you could download the practice file. Thank you,

Since chat support once again is completely useless, I now have to rely on this forum.My creative Cloud Storage is full. 100+GB. At least that's what Adobe has been telling me for a few years now. Today I needed to get 14 pictures from my iPad to my PC without loosing the edit settings, so a cloud might be a good solution, aye?Well, as I said, it says it is full. I have deleted a few pictures, and some new ones were able to upload (basically exactly the amount of space I just deleted). Right now, I have a handful of PDFs uploaded, and 34 pictures exactly. Everything together should not be more than 5GB. It can not be more. Still, there are a misterious 100GB somewhere. There is no archive, there is no trash can not deleted, nothing. Everywhere I looked, the pages said: There is nothing to see here, sorry about that mate.So, what do I do now? I've checked EVERY help article I could find, and EVERY help article, that was suggested in prior threads about this issue. I told chat support my

Al intentar inicializar el programa me manda un mensaje que adjunto, les adjunto las especificaciones de mi GPU y Hardware, al buscar la compatibilidad no vi mi tarjeta en la lista, alguien que me ayude por favor

When I publish a page using "manage publication" with "preview" mode, I get a page preview linkBut it's not working and show error like this (Attached Image) After some time late approximately 25 to 30 mins. Again I reloaded the page, its worked normallyWhy the preview page taking some time??Please explain 

Adobe says I am using 78.3GB of my 100GB of cloud storage. However, on my local machine (Macbook Pro M1 Max, macOS Ventura) the Creative Cloud folder is only using 15GB. What's more, when I log in to assets.adobe.com it says I only have 4 files, worth a few megabytes. There is nothing in the deleted files folder. What's going on?

My account is linked to an email, it is one that he gave us at school, today I wanted to open the files in Photoshop, but it turns out that it says that it has not found the file, so I went to look in the cloud, in the folder is empty. Has anyone had something similar happen? How can I recover my files, they are very important to me 😞

With my plan I get 1TB of storage. I want to use my storage to store and share files like how I would with other storage services. However, I am unable to upload files to https://assets.adobe.com. For example, when I try to upload jpg files, I get an error message "1 file(s) could not be uploaded. Filetype not supported." Am I not using the correct feature/service to manage my storage? Thanks!

Hello. Sorry if I have missed this but when will the app match the new desktop site? I can't access my work via the app on my phone.