Questions

The current Image Trace tool in Illustrator feels outdated compared to modern solutions like Vectorizer.AI. It often lacks the precision and quality needed for professional work.I strongly suggest updating or replacing it with a more advanced, AI-powered vectorization tool to meet today’s creative standards.

Hi, I can't seem to figure out how to get the stroke on this text to not overlap on itself. I want to look like this tutorial attached. Any help is appreciated. 

Can anybody help.... I have been trying to update Pantone connect plugin today with no success. I keep getting a permissions issue, all log in details are correct, I have tried everything suggested by Adobe live chat and in the end they suggested the forum.I have an old mac, but do not have it cluttered with stuff, I only use it at work with Adobe CC, the only plug in I needed was Pantone connect and now that will not update (or now install, as I tried an unistall/install thinking that may be the answer). Any help or ideas would be appreciated, as I cannot use any of the new colours (eg P2202C) which are now pretty basic.I have attached a pic showing the message I am getting, I work on a stand alone Mac, not connected to anything else, no one else uses or has access to it, also, I am not a techy person who messes about with settings etc, so nothing has changed, other than updates.Ideas welcomed

Hi, I fund something I believe is a bug.I have the latest version, and when the "Snap to Grid" option is enabled, paths do not highlight when hovered over with the Selection Tool. When "Snap to Grid" is disabled, the highlighting behavior returns to normal. I'm on Windows 11 and latest Illustrator version.

Up until recently, I have had no problem sending output from Illustrator to my duplex laser printer on my Windows 11 system. Even now, when I print a PDF file from my browser, it still will print on both sides as requested. However, now when I print from Illustrator and specify duplex printing, the request is ignored and the print job comes out single-sided. I am not sure what I need to do to get the program to honor my request to print on both sides of the page.   Things I have tried: Updated the printer drivers to the latest version. Went into Windows settings and changed the default for this printer to double-sided printing. What else can I try to troubleshoot this?

Hi Adobe Support,I’m experiencing an issue with a file I’ve used many times before in Illustrator. Upon opening it recently, I noticed that the text on the back panel has completely disappeared. Illustrator didn’t display any missing font warning, which I found odd.I verified that the font is installed correctly on my system (Mac), and I even reinstalled it to be sure. I also closed Illustrator, installed the latest update, and restarted the program—but the issue persists.Interestingly, the same file opens just fine on my coworker's PC, and the missing text appears as expected on their end. This leads me to believe it may be a Mac-specific issue.Could you please help me troubleshoot this? I can share the file if needed.

Hi all, I'm an Illustrator novice and I'm using it to vectorize my calligraphy for a return address stamp. I'm using CC 2017 and didn't have the problem with previous versions of Illustrator but now I'm running into a problem. When I use the "image trace" of black writing on white background, it inverts is to black background and white writing and I can't change it back. Do I have something set incorrectly? This used to be simple. I appreciate any advice!

The preview of a PDF in Illustrator Open dialog box still looks like this. Why.

Hi, I'm having trouble figuring out why the burgundy stroke is showing on the top of the original text, whereas the pink stroke is angled to be to the bottom left of the original text. The burgundy stroke is duplicated from the pink stroke. I've shown the transform tabs for both strokes in the attachments. Thank you for any help!

Hello I have just realised that either guides/rules are off or the rectangle - as you can see I wanted to make it fit the lines perfectly and at the big zoom I realised that something is off... because when I tried to make this rectanle fit it by adding 0,001 or 0,003 or similar number or inches to either hight or weight it made either of side slightly out of guide line or not close to ruler/guide.Is there a possibility that something is not even? I dragged these lines from rulers long time ago as a help for myself - each line is exactly 1 inch from the border ofthe  canvas size Please help me it driving me crazy!! Ps. Both of the pictures represents the same - bottom part of rectangular and bottom guide line and as you can see one side is going beyond this blue line and one is not touching it....

EDIT: since it seems this might legitimately be a bug, I recommend seeing see my latest post on this thread for a Uservoice request someone else has created. If you're still experiencing this issue, please go to the Illustrator Uservoice forum and upvote/support that post.I'm guessing this is just a bug or an inescapable prompt with the new program updates, but in the off chance ... Is there any way to get this "Generative AI, now in Illustrator!" to permanently go away? I've run through it with the "Go!" option multiple times, and I've even fiddled around with generating stuff, but it still shows up multiple times a day as if I haven't. It keeps popping up over parts of files I'm working on and interrupting me. I think it's been 3-5 times today alone. Resetting preferences (or not resetting them) makes no difference. I'm using Illustrator 28.0.   

I have made 4 or 5 patterns before, but I don't know what is going on with this one. Every time I make the clipping max and hit pattern-make, the pattern shifts a little. when I try to save the swatch, it shifts even more. Here are pics of the pattern, then before and after I clip, and then what it looks like when I try to make it a swatch. 

I'm having an issue with the Shape Builder tool where – no matter what I do, subtracting leaves a faint "stroke" from the object that lies "behind" the merged object. To illustrate this I added a cyan rectangle behind the object which was created with the Shape Builder tool by overlapping a cyan rectangle over the red rectangle and then subtracting the cyan segment. These objects had no stroke and were pure solids. Despite this, I tried expanding the objects and expanding appearance beforehand but nothing seems to work and the faint non-stroke appears anyway. As it is, I can't really use the shape builder tool for anything. Any assistance is greatly appreciated!

Hi yall,I'd like to make the black stroke look like the screenshotted stroke in blue underneath. The difference is subtle, but the internal corners are softer and the line weight varies slightly around the letter, not sure how to achieve this??Not sure if its done as a stroke or after expanding, but I've tried Distort/Roughen and different brushes and its not looking right, any help appreciated thanks!!  

Expected Behaviour: The eyedropper will sample fill and stroke colors with transparency with the correct settings.Actual Bahaviour: The eyedropper samples the correct color, but ignores transparency, even when the settings indicate it should.To reproduce: Ensure that the eyedropper tool is set to sample all appearances. Make two shapes. Give one a different fill color and set its transparency to 30%. Select the other shape. Switch to the eyedropper tool and click on the semi-transparent shape.Frequency: alwaysImpact: Minor, but annoying. Requires manually adjusting the transparency value after using the eyedropper, which can be time-consuming when applying styles across multiple objects.Illustrator 29.7.1  MacOS 15.0

I am having the worse time getting my app to compile using the ATE namespace.  I have included all *ATE*.h include files put "using namespace ATE" at the top.  No matter what I do, I get these compile errors:Tutorial.obj : error LNK2019: unresolved external symbol "public: virtual __thiscall ATE::ITextRanges::~ITextRanges(void)" (??1ITextRanges@ATE@@UAE@XZ) referenced in function "long __cdecl GoFilter(struct AIFilterMessage *)" (?GoFilter@@YAJPAUAIFilterMessage@@@Z)Tutorial.obj : error LNK2019: unresolved external symbol "public: __thiscall ATE::ITextRanges::ITextRanges(struct ATE::_TextRanges *)" (??0ITextRanges@ATE@@QAE@PAU_TextRanges@1@@Z) referenced in function "long __cdecl GoFilter(struct AIFilterMessage *)"Surely it cannot be this complicated to use the ATE namespace with AI SDK. . . . or maybe it is??

Hi, I'm trying to create a graphic of overlapping ribbons of varying widths. See attached files - I started with a thick black stroke and customised the stroke width along its length. Then I've added white strokes on top and used those to divide the black path (after expanding it), to end up with the coloured version.  Is there a better way to do this so that each individual ribbon is smoother? It's been challenging to get the curves to transition smoothly - see 'ribbons 3.jpg' attached for highlighted problem areas. I'd also like to add a shadow in the corners to give more depth to the graphic - any tips on that would also be appreciated!

A couple of years ago it was not possible to address CC Library items by script. Did this change until now? If so: Is there any documentation about it?   Thanks and regards Nils

Hello everyone. I was wondering if there is a way to remove vector (gradients,shadows etc.) and raster (sometimes with clipping mask) beyond certain dimensions altogether.So far we are using different methods like cutting vectors with shape builder or pathfinder,more complex vectors we need to rasterize then crop it to fit into  predefined dimensions,its long and tedious work.I was hoping there is a faster way to to this with maybe a plugin or diffrenete methods that I dont know yet. Please see png attached (exmaple). A. is what we get from our costumers.B. is what we should get as the final result. Please see - blue line.pngThis is what we usually get and there shouldn't be anything (vector,raster) beyond the blue line.  

I would like to create a simple, but eye catching word cloud.

I have exhausted all suggestions on finding out why the Scissors tool is greyed out. Any help is appreciated. Windows 11

Am I the only one suffering in silence about just how distracted Adobe is these days? The sloppy interface from the very beggining is a huge let down. Is there anyway the coders could stop producing software while they are drunk... *cough* vert margins *cough*  Or, do we need to be drunk to use this program for it to be acceptable? *asking for a friend. 

For real guys, what are they devs doing? illu just crashed when I clicked the "settings" windown. Only had 3 tabs open with one image each. No other program open either. Everytime there is a crash any given month, there should be a discount off our subscription for that respecting month. 1 crash = 5% discount. No?MAC OS Sequoia 15.6Illustrator 29.7.1

Hello everyone,I use oftenly the pencil tool, especially smooth option while holding Alt, to clean points when there are too many of them (for exemple when using the blending shape tool). Sometimes I use the path eraser tool but as its name tells it, it erases the path and then I have to select points and Ctrl+J to join. I just want an option to give us the choice to keep the path closed or not. Cleaning illustration can be a huge part of jobs on illustrator and it would be very nice to do it easily. The smooth tool is ok but it changes too much the global shape, and I need to zoom out so the smooth effect applies on a single part of the shape (with the pencil tool + holding alt, see the video it does nothing beacause of the zoom)

Hi, Tech details:Win11 - licensed with all updatesAdobe Creative Cloud subscriptions. Adobe Illustrator has all the updates. Issue:I received an Adobe Illustrator document. I opened it and received no missing fonts warning.I extracted the text into an Ms Word file in order to translate the document.The Illustrator does not display what font is used and whether it is Normal, Light, Bold, etc.I opened the PDF provided with the Illustrator file, and I discovered that the font Rubik is used in Adobe Illustrator.I went back to Illustrator and manually selected the Rubik font, as it is already installed. However, there are 44 pages. I do not want to do it manually for each paragraph or sentence.  What happened? Why does Illustrator not display the font used in the document? Regards,Sebastian