Questions

I am raising this as a serious issue affecting production workflows in Illustrator 2025 and newer.When dragging artwork into CC Libraries, Illustrator is incorrectly calculating bounds. Instead of using the selected artwork, it appears to include artboard dimensions and or pasteboard offset. This results in: Large empty space around assets Artwork appearing very small inside the Library thumbnail Inconsistent behaviour across files Unreliable asset reuse across documents This is not caused by: Stray points Hidden or locked objects Guides Clipping masks The same file: Works correctly in Illustrator 2024 Exports correctly using Export Selection Only fails when added to CC Libraries in newer versions This isolates the issue specifically to the CC Libraries workflow.For those of us managing hundreds of assets, this is not a minor inconvenience. It breaks the ability to build and maintain a clean, reusable asset system. Workarounds such as clipping masks or rebuilding files

I have a Corel Draw file and I open it in Illustrator, but it doesn't work. Is there a way to solve this problem?

Hi y’allHere is the thing :Converting a stroke into a shape is not a problem from the Object menu > Path > Outline strokeBut when I try to do the same via the Appearance panel > Effects > Path > Outline stroke there is no visible result. Same with the menu Effects > Path > Outline stroke…The line stays a line.I would love to learn how these appearance effects workIf you have any clue feel free to shareThxDidier 

How do I get Adobe Illustrator to open? I have not been able to run Illustrator properly since updating to Mac OS Tahoe 26.3. Illustrator ( both 30.2.1 and 30.1) Open to the splash screen or What’s New screen and then gets stuck / beach ball and then I have to force quit. Iv’e uninstalled and even when back one version. Anyone else having this issue? 

Dear Adobe Support Team, I hope you're doing well. I’m reaching out to report a performance issue with Adobe Illustrator 2025 on my new Apple Mac mini (M4). Despite the hardware capabilities, I’m experiencing frequent lag while working—particularly with large files, during zooming/panning, and while using tools like the Pen Tool and Effects. Here are the system details for your reference: Device: Apple Mac mini (M4 chip) macOS Version: macOS Sequoia 15.5 Adobe Illustrator Version: 2025 RAM: 16 GB Storage: 256 GB I’ve already tried some basic troubleshooting such as clearing preferences, restarting the system, and ensuring the app is updated to the latest version. However, the issue still persists. Could you please advise on any settings optimizations, patches, or known compatibility concerns with the M4 chip? Your guidance will be appreciated. Thank you in advance. Best regards,Miheer Moghe[personal info removed by moderator]

here an example 

hello.. im try, try, try convert a adobe ilustrator presentation template in keynote presentation, but no way!!! can you help-me please?

I have received a few PDFs from clients and when I open them up all I see is a white screen. When I change the view to OUTLINE I can see the artwork lines etc and even when I elect the artwork elements I can see the colours (in the swatch area) - I've attached an image but its very strange.  Any ideas?  I’ve tried exporting as EPS and same effect 

Hello, I recently got a new 2024 Macbook pro 16" base model, and have downloaded Creative Cloud with Rosetta and then downloaded AI 2026 through CC. I have exported various circles of different stroke colors from Rhino to Illustrator. I am trying to change similar stroke types as I have many times before on my previous computer with no luck (Select > Same). I have created an entire new file and created different rectangles of the same stroke and attempted to Select > Same. In both instances the entire Select > Same menu is completely grayed out (see images attached). 

Hi all,I’m trying to build a workflow in Adobe Illustrator using Symbols where I can reuse a single symbol across multiple instances, create different colorways for each instance, and still keep the stroke weights consistent and linked to the original symbol.Context (Fashion / Technical Flats):I’m a fashion designer using Illustrator for flat technical sketches, where:Linework (stroke weight) needs to stay 100% consistent across all colorways The same garment or detail (pockets, trims, logos, etc.) is reused Multiple colorways need to exist side-by-side in the same file Files need to stay clean for tech packs and production handoffIn this context, symbols seem like the ideal tool for maintaining consistency, but colorway control becomes an issue.What I’m trying to achieve:One symbol (shared geometry and stroke weights) Multiple instances on the artboard Each instance can have a different fill color (colorways) Stroke weights remain identical and tied to the symbol (not manually edited

Going back to V29 (2025) which seems much smoother.Too many odd things. After my missing artworks problem (lost 3 hours) plus another 90 minutes with support on chat only to get a “reset application” response, it's not good.No more magnifier with command space. And seems no way to reset that. All good in V29.V30 Requests access to other programs - every time you start the app - why? V29 didnt…?Resetting the application creates the big task of putting it all back in the way you need it to work. I am not going to waste any more time on it for now. Staying on 2025 version. Stable and efficient.

Hi, I’m having a persistent issue where I cannot resize the height of multiple selected objects (images) at once in Adobe Illustrator.The Problem: When I select multiple images (around 100) and try to change the height (H) value in the Transform/Properties panel, the value either reverts to the original or doesn't change at all. Sometimes the bounding box appears much larger than the actual images. Even with only 3 images selected, the numeric input in the Transform panel is often ignored or "jumps" back. What I've already tried: Full Reinstall: Used the Adobe Creative Cloud Cleaner Tool to wipe everything and reinstalled on the C: drive. Snapping Settings: Disabled "Snap to Pixel," "Snap to Grid," and "Snap to Point." Reset Settings: Reset Illustrator preferences and deleted the AppData/Adobe folder. Artboard Check: Reset the bounding box and ensured objects are within the artboard area. Environment: Running on Windows 11. Specific Symptoms: The reference point (9-dot icon

I need a technical title block for my work on Illustrator. I created a template in Illustrator, using an XML export of the variable file, and it works perfectly—EXCEPT that when I copy the title block and paste it into my document, the variables are no longer linked. (The same thing happens when I use the Illustrator library.)

I have paths that are behaving strangely.  If I select a path, and change the stroke from 1 to 10 for example, it thickens as expected.  If I change the stroke to 2, it shows a 2 stroke.  If I change to 1, it is a one stroke.  HOWEVER, if I change it to .75, .5, or .25, the thickness still shows as 1…  to clarify, I cant make these strokes less than 1 (even though they show as .25 or whatever) in the info...

Hi, I have downloaded from Adobe Stock 3d packaging boxes mockup but I can't find a way to place my images or illustrations correctly on it. I tried placing it with a clipping mask and adding images to symbols and then placing them but it didn't work. Normally I work with 3D mockups in Photoshop and with masks it's straightforward but I can't figure it out in Illustrator as I never do anything 3 dimensional in there. If someone can enlighten me I would really appreciate it.Thank you so much in advance! This is the mockup:https://stock.adobe.com/uk/images/realistic-box-mock-up-rectangular-packaging-boxes-white-cardboard-and-blank-vertical-pack-3d-vector-template-set-closed-square-packing-paper-containers-shipping-cases-cliparts-collection/296597108

When I open Illustrator 8 out of 10 times it freezes, and I get the beachball of doom cursor. Force quit confirms that it is not responding. The only solution I have found is restarting my computer and opening Illustrator immediately. but that doesn’t always work. This was a problem on my 2019 Macbook Pro, and I’m facing the same problem on my M5 pro that I bought yesterday.I have used the CC cleanup tool, re-installed Illustrator, deleted the /Library/Application Support/Adobe/. All other Adobe apps work fine. No idea how to fix and its killing me restarting my machine 12 times a day.

In illustrator when I to to file new the pop up window is extremely large to the point that I can't see the entire thing and I can't get to the settings or to save (create). I do have 3 screens and it spans all three. This was not a problem until the last update (can't remember when that was) and so I do have the newest version. This is not an issue in Photoshop. I would greatly appreciate any help with fixing this. Thanks.

I have used Adobe Illustrator professionally since version 8 back in 2000. Has always been a great fairly solid piece of software, the last solid version "I still use today" is CS6, very minimal if any buggy software issues.I have been hesitant to make the jump to the CC platform, and in my 2 months of experience with Illustrator 2021, it is absolute garbage.....• measurement issues when selecting multiple objects• preview issues on an i5 with integrated iris pro 6200 graphics• some toolbars won't even display sometimes• resource hog • If adobe does not create better software I think we will stick with CS6 for as long as we can until a soild competitor arises..Adobe, you've really dropped the ball on creating good software that is not heavily plagued and buggy 

I'm experiencing an issue in Illustrator where the colors on screen slightly flicker or shift in value. It is especially noticeable on bright, saturated color. It's a little difficult to explain but the video will show what I'm seeing. This is only happening in Illustrator and it doesn't happen all the time. The screen recording is from my Macbook Pro.Could this be a hardware issue? My setup:2019 Macbook PromacOS Catalina 10.15.7Adobe Illustrator 25.1 

Picture this: I drag and drop a linked file into an .ai file. For the remainder of the session, it’s listed as “linked file” and behaves accordingly. But when I save, close, and reopen the file, it’s embedded.This is making the .ai file impractically large (to the point that Illustrator consistently freezes when it finishes saving). I don’t know what I’ve done to make this happen; it wasn’t always like this and other .ai files don’t have this problem. What have I done and how can I undo it? Thanks.

Updated to the current illustrator 28.5 and I am now missing the replace all when I open a file and have to replace links. Also when I do replace the link it doesn't find all the missing links that are in the same folder. It used to update automatically when missing files were in the same folder. This is very frustrating when doing press sheets with multiple files and I've used this feature frequently as I've had to use the same file as a template and update multiple images it was an easy way to change out artwork from one image to another. 

When is adobe going to fix the Illustrator bug in version 30.2.1 - I can’t save files as .ai unless I uncheck Make PDF compatible or save as EPS only. This has been the problem in the last update as well. I also can’t get through to the customer service number. after phone directory hell. , it says I only have a minute wait time then silence for 5 minutes or more. Do better Adobe, Please

I have an image with alot of shapes on it, and I would like to expand the image so that I can select the shapes I have created.  I have tried an image trace but it ruins the quality of the image.  I have also tried rasterising the image and then expanding it, but after I rasterize and then click expand, nothing happens.   

Hello!In Adobe Illustrator, as for the Unicode Replacement Character on FFFD, the glyph for Noto Sans fontThe text is just a tofu, not a black question mark with a diamond symbol.is a black diamond with a question mark symbol. Even if the glyph is included, it does'nt display on the text box, just a tofu box. Help me please fix it, even it’s not correct!

I work in GPU Outline mode with the animated zoom all day, almost every day. Suddenly, all of my shapes are not rendering properly in GPU outline mode. I can't use CPU mode, I have to be able to use animated zoom. I've noticed the corners are connected, however they look disconnected, or it looks like lines aren't connected when shapes are placed over each other. The lines are connected, shapes are properly joined, fonts are outlined etc. I think its a rendering issue, but that makes my job much harder. I have updated illustrator, I have gone back to an older version, I have reset preferences, restarted the computer multiple times, but nothing seems to be working. I believe this is a rendering issue and have tested all options in the view panel with no luck. I have attached images of what it should look like, what it looks like with GPU outline mode and a close up, and then the CPU mode. Windows 11 Pro (updated)Intel Core i5-10500 CPU @ 3.10GHz16 GB RamIntel UHD Graphics 630 Thanks