Questions

I deleted a collection which was synced to cloud and now it's trying to sync something which doesn't exist. I've tried resetting sync data which works until I close and reopen LRc. LRc tell me to send a diagnostic report to support. I can't do that because this forum appears to be the only option and won't accept a zip file. It can be found here: https://drive.google.com/file/d/1hNoFF7yC2QXl1F4hboIeppPnDG8yN1-X/view?usp=sharing What can I do to fix this, it renders all syncing unusable.  

I run Lightroom Classic on my desktop (pc) and a laptop (mac air). My primary catalog is on my desktop and the catalog for my laptop is in OneDrive. Previously I had a windows laptop with the catalog in OneDrive and was able to import the laptop catalog, from OneDrive, into the primary instance on my desktop. Now when I try to import from the laptop catalog (from mac) in OneDrive into my primary desktop (pc), I get an error that says 'Lightroom could not import this catalog because of an unknown error.' Previously when I was using a windows laptop, it worked great but now it is erroring out. Catalog runs great on the laptop, just the import is struggling. Any ideass and/or suggestions welcome.

I am using Mac, Sonoma 14.6 and Lightroom Classic 14.4 release. I recently moved my catalogue from the cloud to my hard drive to speed things up. Now I have no images and LR crashes if I hit the "Catalogue" tab in preferences. I have disabled GPU, cleared my cache and freed us masses of space on my hard drive. I am now at my wits end, I can't even try another catalogue as LR crashes if I go to that window. Any suggestions? Please keep it simple, this is not my forte. It's driving me crazy.

Hi,After having issues with all the new features of LrC v.14.4 and bringing that to the Community, some suggested me to create a new catalog and to import the previous catalog into it. After many attempts I figured out I only got a small part of the 70000+ pictures and empty collections. Result: I had to import the previous catalog twice to get all of the pictures and collections with their History. See [V. 14.4 Denoise doesn't work (error)] for more on this.Now both the new Denoise AI and Distraction Removal (Reflections/People) now work as expected..Note: the new catalog had a different name and path from the previous when I created it.I got in trouble again when I started Synchronizing LrC with the Lr ecosystem.First Lightroom Classic downloaded everything from the web, taking days (and that is not yet finished). The "From Lightroom" collection exploded. I had 5 sync errors in LrC which I deleted. I noticed my collections were not in "Sync" status. So I activated sync for

Lightroom Classic 14.1 1nd 14.1.1MacOS 15.2 - Import images- Select image(s)- Press a number key to apply a star raing- The UI (Library module) does not update to show the stars below the thumbnails The ratings seem to be applied as I can filter based on the newly applied ratings even though she starts do not appear. The stars will appear after closing and reopening Lightroom

How can I make this gallery available by invitation only;https://lightroom.adobe.com/shares/6b7127faff384edca94fae197d2c14e1 Thanks to those who know more than me,Joe

Windows 11 and Lightroom Classic. Can someone explain this red dot. What does it signify? 

I have been working with masks the last week or so and have run into a masking issue where part of the area that is masked is corrupted and has a partial area that is distorted.  Also, when applying a mask from scratch, no slider adjustments of any kind, sometimes the masked area shows up a couple of stops up in exposure. In any case, the masked area has corrupted regions near changes in value, but also somewhat random. See attached photos for the picture worth a thousand words I can't think of right now. Lightroom has been flaky in general lately. Lightroom Classic 14.4 release  Camera Raw 17.4 

When trying to use OnOne plug in I get the following error message. With Lightroom Classic.“An internal error has occurred: Win32 API error 193 (“(unknown error)”) when calling ShellExecuteExW from AgWorkspace.shellExecute”Then a few minutes later I get another error message in lightroom “Sorry Lightroom could not complete your request. Unable to setup communication with ON1 NoNoise AI”I have uninstalled lightroom and all adobe applicationsUninstalled Topaz and all plug insDeleted all related adobe folderI have made sure there are no security issues with being administratorTurned off my VPN while downloading everythingRebooted my machine then reinstalled everything. Any I still get the same issue.Any ideas?

double loading interface bug from versions 13.5 to 14.0.1 , when you are working with smart previews ( not raw files ) when you press next / previous photo on the keyboad the UI ( basic panel etc ) loads two time and is messing with pressing shortcuts too fast if you go to the next picture.   [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

Periodically when I finish working in Photoshop and save the image back to LR, LR puts the new TIFF preview at the bottom of my Library (i.e. 2011). It usually gets returned to its right place chronologically when I reopen LR, but it's kind of annoying to have to scroll back up from 2011 to 2025 when I finish in Photoshop and want to move to the next image in Lightroom. Is this a bug or something I am doing wrong? There doesn't seem to be any pattern associated with this issue. Most times the image appears where it should but sometimes (once every 6-10 times) it get put at the bottom of the Library. I currently use MacOS Sonoma 14.7.6, but this has been happening for a few years.

Hello everybody,i Need a bit of help. The Problem is Conflict files and blank previews.My set up:In Dropbox: my pics library including its LR Classic catalog and related filesLR Classic version 14.4 and camera raw 17.4 installed both in my laptop HP and my office Tower Lenovo.The idea was to work simultaneously on my pics in my office or with the HP at home.Problem: i started to have Conflict files:MyPicsImport-v13-4 (cah-hps in Konflikt stehende Kopie 2025-07-09) Helper.lrdataMyPicsImport-v13-4 (cah-hps in Konflikt stehende Kopie 2025-07-09) Previews.lrdataMyPicsImport-v13-4 (cah-hps in Konflikt stehende Kopie 2025-07-09) Sync.lrdataMyPicsImport-v13-4 (cah-hps in Konflikt stehende Kopie 2025-07-09).lrcatdataAnd then when starting lightoom on my both computers no more previews, blank frames only.My questions:1) using the same Pictures directory in dropbox with the pictures and the catalog inside, why a conflict?2) what to do when the files are in Conflict?Thanks a lot for your helpChar

Hi,  My lightroom has been running extremely slowly for a while now and I cannot seem to find the cause. There is a delay to almost everything I do in the software now which makes even culling a dreadful job as the time is almost doubled waiting for the library to catch up. I have divided my catalogs up into smaller sizes to try and alleviate the issue but the problem persists. If my Windows PC is struggling I would love to know what the major cause is and what I should look at to upgrade it. [Mod attached System info as text file]

I know I'm one of the fewer people who use Bridge + ACR (probably even more of a minority on this forum) but please bear with me. I'm sure I'm missing some easy shortcuts or something. Here's what I struggle with:1. In Camera Raw, I am able to crop several images at the same time identically. I am able to make other chnages over a batch of images at a time for example masking/ colors etc. In LRC I seem to need to go to each to do it. If I select 5 images and apply a crop it applies it only to one image. 2. My next qualm is, in ACR I can copy and paste settings with simple crtl+c/ ctrl+v commands. In LRC, I need to right click, develop settings, copy settings and the same process to paste. 3. In Bridge, I can edit settings under edit/ keyboard shortcuts. LRC seems to be a bit more long winded? I already tried to look for the ansers on google, chatgpt and the forums but Im sure I missed something. Would love to know what keeps you with LRC as Im sure Im missing someth

Since the last big update, lightroom changed the shortcut function for Sync Settings (⌥⌘S - for mac) from opening the sync settings dialog selection box to just syncing using your last sync settings. This might not be a negative for most users but I used that setting a lot via a button on my mouse and now there is no shortcut to access the dialog box (that I know of). I'm wondering if anyone knows a way to create a shortcut to access the sync settings dialog option box that I can use?  Really wish that instead of swapping a shortcut for a new option that LR folk would just create a new shortcut for that option, that way users can just choose either/or. I'm on 14.4Mac OS 13.5.2 Thanks! 

This error message has been popping up everytime I try to work on my lightroom classic catalog today, I can't work out why? 

After the payment was not made on time, Lightroom stopped allowing me to export files. Now the payment is fine, but I still can't export files. What should I do?

Hello! I recently downloaded Lightroom 5 and I've been watching tutorials on YouTube. I'm trying to create my own template for a collage, but noticed I don't have the "Template Browser" tab on the left hand side. How do I get this tab? Thank you in advance!Note: The tabs I do have: Navigator, Catalog, Folders, Collections and Publish Services. When right clicking on the side panel, it doesn't even give me the option for select Template Browser.

Hello! Anyone knows why masking tools are glitching that bad when I try to brush or to linear gradient something? I'm leaving a video to show the exact problem.  This glitch is persisting only on some photos, fot the next photo for example its working fine. I'm having this problem from a while, but I couldn't find a solution.    https://youtu.be/aopu3tpKpV8    [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not simply another word for any software problem!]

I'm a casual user who wants to buy a laptop / thinkpad with a stylus to install lightroom on. Any suggestions?

the error report is below:<?xml version="1.0"?><!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"><crashreport serviceVersion="13.2.0.202308091502_65b8636" clientVersion="13.2.0.202308091502_65b8636" applicationName="Adobe Lightroom Classic" applicationVersion="13.0.2" build="[202311290958-8ff975ea]" source="Windows-Client" crashType="n/a"><time year="2023" month="12" day="12" hour="23" minute="25" second="37" timeoffset="600" timezone="AUS Eastern Daylight Time"/><user guid="d97bc56a-89ed-4086-9dec-d81961a06097"/><system platform="Windows 11 Pro" osversion="11.0" osbuild="22621" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="15977" machine="Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz" model="Intel64 Family 6 Model 142 Stepping 12" cpuCount="8" cpuType="8664" cpuFreq="2112 MHz" processorArchitecture="9"/><gpu><gpuinfo availability="Off Line" adapterCompatibility="Citrix Systems Inc." adapterRAM="" caption="Cit

Hello, The software has been very slow since the last update. I have an XPS 15 laptop with 64GB of RAM. When I'm working in Lightroom, I constantly have to close everything and restart to regain some speed. However, neither the processor and the RAM ever exceed 40% and 30% of their capacity under Windows. What can i do ? 

New here and not very experienced with Adobe so go easy lol and sorry if this has been covered.  I have Lightroom classic and have imported 200ish raw photos 25-30mb photo size.  When I'm in develop mode switching from picture to picture to compare images it's painfully slow for it to load the clarity of the image and then when I go back to the other image same thing takes like 7 seconds to load the clarity.  This is just switching back and forth between two images takes a long time for it to load then same problem when I switch back to other image.  I read Abobe having slow problems but pretty sure it's not as bad as what I'm dealing with if anyone can help please.   Frustrating trying to develop photos waiting 5-10 seconds for picture to load just to compare two images to see which one is better.  Thank you in advance for your help.  

Die Bedienelemente zur Masken-Bearbeitung sind sowohl bei neu erstellten als auch bei bestehenden Masken nicht sichtbar. Dies betrifft alle Maskentypen (Radial und Verlauf). Die Masken werden zwar korrekt als farbig markierte Bereiche angezeigt, lassen sich jedoch weder verschieben noch skalieren, also eine Bearbeitung ist unmöglich.Da sowohl neue als auch bestehende Masken betroffen sind, ist die Masken-Bearbeitung vollständig funktionsunfähig. Erwartetes VerhaltenNormalerweise sollten nach dem Anklicken einer bestehenden Maske die entsprechenden Bedienelemente sichtbar werden:• Bei radialen Masken: Größengriffe und Mittelpunkt zum Verschieben• Bei Verlaufsmasken: Linie mit Anfangs- und Endpunkt sowie Übergangsbereich-MarkierungenSysteminformationen• Software: Adobe Lightroom Classic Version 14.4• Betriebssystem: macOS

I cannot make a virtual copy of any image, the following error message occurs. LR Classic Win 11   [moved from bugs to discussions and to the correct community - Mod.]