Questions

Running into this issue often recently where I cannot upload to community, receiving the message "This edit is still processing. Please check back later..." for hours.Deleting and retrying does nothing, seems to eventually work itself out, however this is expected to be an on demand publishing service to compete with other media sharing platforms, so waiting for it to resolve on its own is not ideal. Open to other troubleshooting steps. Thanks!    

Hello!   I converted about 1.000 negatives in LrC using Negative Lab Pro 3.0.2  - in LrC the results look very good. For a few days now I’ve been using Lightroom Mobile to sync my photos from LrC to my iPhone. But the photos that were developed with Negative Lab Pro 3.0.2 are displayed with incorrect colors in Lightroom Mobile on the iPhone - either negative or much too dark. For these photos, the message appears in Lightroom Mobile on the iPhone that the “Negative Lab v2.3” profile is not available on this device.Is there any way to integrate this profile into Lightroom Mobile?Or maybe there is another solution to display these photos correctly in Lightroom Mobile?   Kind regards from Vienna, Peter.

A student of our class installed the lightroom app on an iphone 13 mini.Both the IOS  (18.3.1) version and the app version have the latest version.The problem is that the cameras are black. So she can't take pictures in the app.Is this a known bug? 

Bonjour, Depuis la dernière MAJ (lightroom mobile android) de février, j'ai comme un "profil adaptatif" qui s'applique automatiquement sur les raw (mais pas les jpeg).C'est très embêtant. Y a t'il un moyen de désactiver ce paramétrage automatique pour retrouver un raw brut sans modification ?Smartphone : Samsung GalaxyS24UltraMerci. 

I cannot see or add any photos to Lightroom on my PC (v 6.3.1), making the app unusable.  I have an active Photography Plan, and other Creative Cloud apps (like Lightroom CC and Photoshop) work fine on the same device. Additionally, I can use Lightroom on my mobile device and Mac Laptop, or from lightroom.adobe.com. It just refuses to work in the PC app. I've tried uninstalling and reinstalling with no success. 

Tab S8: App crashed all the time after get update, espacilly when use AI removal 100% crashed

What information do you need?  PC Specs?  Logs?It just crashes when the "What's New" window appears.  It keeps happening every time I launch the app too because I never have a chance to dismiss the window.  The crash report window appears the next time I start the app, but I don't have enough time to submit before it crashes again.

Hi everyone,I’ve noticed that Lightroom (cloud version) offers a variety of community presets that can be used directly within the app. I’m wondering if it’s possible to download these community presets and install them in Lightroom Classic on my desktop.If this is possible, could someone guide me through the process of exporting/importing these presets into Lightroom Classic?Thanks in advance for your help!

Too many pop ups - ridiculous. This is why you had to aquire. You make too many simple UX mistakes

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Failed to load development versionWhat is the solution? This appears to me in all the pictures. The same problem. My work has stopped because of this problem. Please reply. 

Hola, tengo un problema, he realizado el pago de la versión premium y me he encontrado con el problema de que todos los videos los exporta dañados, me aparece que los exporta con éxito, pero al momento de reproducirlo en mi telefono o en una red social aparecen dañados, adjunto una captura de pantalla de como aparece el video, utilizo la app en un smarthphone android.

  February '25 REMIX IT! Hey everyone, we're back with another Remix-it challenge and thank you for the amazing responses on our January Remix-it.   Angry Bird (The Indian Roller) This beautiful bird is nature’s answer to a flying color bomb with a personality to match! If birds had a fashion sense, this one would definitely be the diva of the sky, rocking its shades of blue like it's straight off the runway of "Bird Fashion Week.   Show us what you can do to turn this bird's frown, upside down.   Check back next month to see out top pick for this challenge. To check out the top picks of the January '25 Remix-it challenge, check out the the post here.     About the photographer My name is Nikunj and I've been working here at Adobe since 2017.     Have fun with the Remix; we can't wait to see your take on it! ‌😄‌"   How to Join Make sure you have the latest version of Lightroom Desktop, iOS, or Android Follow this link to the

I hate to say this, but it seems like every time there is an update to LR on iPad something breaks and performance gets worse. I already commented on other bugs for specific issues, but in general everything is slower now.   concerning LR 10.2.1 on iPadOS 18.3.1: My main gripe is that if you select a different photo from the picker across the bottom, it takes ages for the app to become responsive again. you can no longer switch back and forth between photos quickly because each time you have to wait some indeterminate amount of time to even be able to open the light or color panels or switch to another photo. you have to just sit there as no inputs are registered.    I am on an M4 iPad Pro and it used to be very fast to do all of these things. This slows my workflow to a crawl.

Eveytime I use the noise reduction with AI it turns the whole photo into a green noise with squared sections not affected. 

I have tried all the things above and even had a couple of guy's from support look at the fault, still no good.I have done everything they ask to get into the system and it's still not getting past the splash card.Now I have another problem Camera Raw has disappeared from my Creative Cloud apps and I use this a lot as I shoot in Nikon Raw and even as a filter for Jpg's in photoshop. What's going on?????

My lightroom not working after few days.Tha payment is ok.I make picture not save in cloud. 

Hello, I have previously used lightroom's free 7-day trail and decided today that i wanted to use it again. I signed up for the 20gb Photography plan (which inlcudes both Lightroom and Photoshop) and when i start up Lightroom now it says i need to renew my subscription in order to use it when i've already subscribed to it. I would love to have this solved   (this image showing the programs included with my plan)   (this image to show that in Lightroom its telling me to renew my subscription in order to edit pictures)     {Thread title updated by moderator}

Hi,I use Lightroom 5.3 desktop on windows. When I have edited a picture and added a mask, I cannit work out how to exporte it with the mask. It seems to reset to the original and I cannit download the edited picture. What am I doing worng? TX for helpingHenk

my phone version is not compatible with the macbook version. The reason is that the phone has the latest update, and if I edit from the phone later and transfer it to the Macbook, the adaptive profiles disappear, because they are not on the Macbook. And here's the reason - I can't update Lightroom to the latest version because my mac is no longer supported and there are no recent system updates, so I can't update Lightroom.What to do then? I have a 2015 Mac and macOS is no longer available for it.

Hey Rikk,    I've finally restored all of my photos, but I wanted to bring another issue I've noticed to your attention. When attempting to download them from the web version, every attempt to open the zip files (limited to exporting 1000 at a time), comes back as corrupt. Since I can't risk using the desktop version either, this severely limits my ability to sell photos. 

Hello everyone, I accidentally deleted my Lightroom library from my Mac and lost all the presets I had saved and created within the software. However, I just discovered that my presets are still visible when I log into Lightroom Web with my account. Now, I need help figuring out how to restore or sync these presets back to Lightroom on my Mac desktop. I have tried:• Logging into Lightroom CC on my Mac to see if they sync automatically (they didn’t).• Looking for an option to download the presets directly from Lightroom Web, but I couldn’t find one. Does anyone know how I can get my presets back into my desktop Lightroom? Any help would be greatly appreciated! Thanks in advance!

Utilizo el modo quitar para corregir fondos de mis imágenes y hace unas semanas tengo problemas con él. Cada vez que intento utilizarlo, solo me deja marcar el área a corregir y luego se queda congelado.

6 months of usage and I have always been amazing at how it recognizes people (even groups of people in sports teams) and can separate backgrounds and subjects.   Suddenly it will not recognize anything?   Please help. Version 8.2 x 64 updated Feb 1, 2025.  This is an example of a picture that it won't recognize the wrestler or ref.   I went back to images I was able to use masks on previously and they won't work either.  UGH

Hi. I'm having a problem with Lightroom. When I use the Apple Pencil 2 on the iPad Mini 6, and turn the sliders, I constantly lose hold of these sliders, at different times, as if I had removed the Pencil. For example, let's say I take the "Exposure" slider and start moving it without releasing the Pencil, and within 3-6 seconds it stops moving, as if I had lifted the Pencil. At first I thought something was wrong with my device, BUT! If I open any other tool, such as masks, and start drawing a mask, Pencil does not reset its guidance, and it guides it perfectly all the time. It turns out that this bug manifests itself exclusively in those places where there are sliders.