Questions

Mp4 is NOT a codec. It is a wrapper ... a container ... which can hold many different codecs! This is why most of the volunteers here immediately request that you provide a screengrab from the free utility app MediaInfo Tree View so we can see what's actually in that "mp4" file. And every camera and app creating them, allows for different options and details to the file structure. Besides using who know's what codec. This is why Premiere struggles to understand them at times. And why sometimes even seemingly "simple" things like renaming can help Premiere properly understand that file's structure.

Hey all!  I have a project I'm working in and just got some new footage to sync/organize. I've started using Syncaila and it's been great. I export an xml, upload it into Syncaila, and then it gives me an xml to import back into my project. I've used it a few times now with no issues.  I just imported a new xml from Syncaila though, and I can scrub through it just fine but when I try to move any clips to different tracks, they appear locked and won't move. I've tried copying them to another fresh sequence and that doesn't work either. However, all of my old sequences for other videos in the same project do work just fine.  For specs, I'm on an Apple M1 Max, 32 GB RAM, 10 cores, if that's helpful. And I'm on the latest version of Premiere.  These seems like a bug but I really don't want to manually sync if it can somehow be resolved!

I've interpreted a clip shot in 120fps to 23,976 (interpret footage) and changed the speed/duration to 200%.the export doesn't match the sequence preview, it's using it like it was still in 100% or 120fps.How do I fix this? Please and thank you

Bonjour, Je parviens à associer mon compte Facebook à Media Encodeur. Cependant, à la fin de l'association, quand je clique sur le bouton "OK" j'ai une fenêtre qui s'ouvre avec ce message "Ce compte n'a pas d'accès à une page facebook. Connectez-vous à l'aide d'un compte associé à une page Facebook pour publier directement sur Facebook". Le compte que j'utilise a bien accès à la page Facebook et la page est bien détectée lors de la procédure d'association.  Que faire ? Merci de votre aide.

I have this same problem in 2025.  The audio mix in a Nest has is set to mono and I can't create a new track for the master mix.  I't looking like whatever track that was used to generate the audio sets the main mix channel   [This post was branched from an older post]

Premiere Pro 25.3.0 and the problem is still there.As soon as I show the Audio Tack Mixer, the playhead only moves forward jerkily. It is sufficient to not display the panel with the Audio Track Mixer (e.g. by switching to the tab with the Audio Clip Mixer) and everything is smooth.Incidentally, I achieve the same effect as soon as I "detach" the timeline and it "floats" on its own. Absolutely smooth and fluid playback.Dieses Verhalten habe ich auf beiden Setups, unabhängig von der Version des NVIDIA Studio Treibers.Setup 1: Intel Core Ultra 9 285K, NVIDIA RTX 4090, 128 GB RAM, Windows 10 22H2Setup 2: Intel Core i9 13900K, NVIDIA RTX 3090, 64 GB RAM, Windows 10 22H2   [Branched from old thread by mod]

I updated Premiere, After Effects, and Media Encoder to the latest 24 Versions, and they will not open on my secondary system that is running Windows 10. I was able to run version 23, but as soon as the 24 update happened, I was not able to open any video editing programs running 24 versions. I have three .dmp files, but can't figure out what they mean, and what could be causing this issue of not being able to open the programs.   

Ich arbeite seit längerer Zeit an einem Videoprojekt und hatte jetzt mal eine längere Pause. Bisher war es immer so, dass Premiere Pro die Dateien innerhalb der Sequenzen selbst erkannte, falls die exterene SSD, auf der sich alle Originaldateien befinden, angeschlossen war.  Dies ist nun leider nicht mehr der Fall. Der Standardweg die Medien neu zu verknüpfen, einen Clip auf der SSD auszuwählen und Premiere verknüpft dann automatisch ALLE anderen Clips funktioniert auch nicht mehr.  So wie es sich mir darstellt müsste ich nun jeden einzelnen Clip auf meiner SSD einzeln heraussuchen und mit Premiere verknüpfen, was bei einer Anzahl von ~600 Einzelclips verrückt wäre. Hier die Dinge, die ich bisher (erfolglos) probiert habe:- Mediencache zurücksetzen- Projekt in einer älteren Version von Premiere öffnen- Speicherpfad der Dateien auf der SSD ändern- Projekt in ein neues Premiereo Pro Projekt importieren

Hello everyone! I've recently realized I had issues with my video exports' colors being washed out and found this QT Gamma Compensation LUT trick online. These are the assets I downloaded for those LUTs. It fixed my issue with my project at the time but now, I'm working on a different project and as I import pictures or videos, all of them look oversaturated. I know there was also an Undo LUT for it but it doesn't seem to work (or I'm probably just not using it right). I tried downloading the newest version (and deleting the old one) of Premiere Pro as well as resetting some of my preferences but the issue persists. I also unchecked the "Display Color Management" & "Extended Dynamic Range Monitoring" options under Preferences which fixes the color while I'm editing or during playback but it still exports oversaturated. I'm spent trying to figure out what's wronff & I'm struggling to finish my work so any and all help is very much appreciated! P.S. I've attached s

I've been trying to find a way to record video specifically from  Premiere Pro 2021 using CAM LINK 4K (elgato) that is a HDMI to USB  video-capture interface. I have used OBS and works fine, I wonder if there is a way to capture directly from Premiere using CAPTURE (F5) feature.  Any suggestions for video recording via USB on premiere? ThanksIsh

I have some video that was taken at a concert. One of the camera swas on-stage, and that camera had some low-light auto-compensation so it looks great. I have a second set of videos taken from a more basic camera from the audience. It is black around the outside of the stage, and the on-stage portion is somewhate dark (when I'm cutting back and forth between the two camera angles in premiere). Normally I would use brightness/contrast to get the footage where I need to. For this footage I'm not getting a good result with that. Are there any ideas for other ways to improve the quality of dark footage. The stage is illuminated, but I can tell the camera wasn't on a good light setting.

My dad gifted me a Creative Cloud key. After activating it, it took me to the Creative Cloud website where I could access all the Adobe apps. Unfortunately, for some reason, I can’t seem to open Premiere Pro, which is the main reason my dad bought me this key. Photoshop, on the other hand, works just fine.It says, "Essential applications included in your Creative Cloud Pro subscription," and Premiere Pro is listed under that category, but it says Buy underneath it. The same happens for Photoshop, but when I press the three dots next to Photoshop, there is an Open option which works perfectly. For Premiere Pro, the Open option doesn’t appear.     Did my dad buy the wrong key by any chance?

Hello Adobe Support Team,I am facing an issue with importing an MKV file encoded with the HEVC (H.265) codec into Adobe Premiere Pro (latest version). The program throws the following error:"The file could not be imported. The source compression type is not supported."Here’s what I’ve already tried to resolve the issue:Installed HEVC Video Extensions from the Microsoft Store.Cleared the Media Cache in Adobe Premiere Pro.Verified that my Adobe Premiere Pro is updated to the latest version.Attempted to import the same file into Adobe Media Encoder (the same error occurs).Created a new sequence matching the file’s resolution and frame rate (3840x2160, 23.976 fps).The file details are as follows:Format: MKV (Matroska)Codec: HEVC (H.265, Main 10 @ L5.0)Resolution: 3840x2160 (4K UHD)Frame Rate: 23.976 fpsAudio: EAC3 5.1 @ 640kbps, 48kHzI would prefer to resolve this issue without converting the file using external tools, as the file size is large (~8.77 GB), and I aim to maintain the origina

Premiere pro does not use my GPU. I do not why, and it is blocked in the section of GENERAL --> PROJECT SETTINGS. I try several videos, but nothing work. 

Hello all, Is it possible to create a UI button to stop the loop in Automation Blocks? - I have tried it with "repeat while + input of type checkbox"- I also tried it with "repeat while true" and inside the loop I put an IF statement with "input of type checkbox" and inside a "break out of loop".  I was hoping with the second method the state of the checkbox would get evaluated during each loop, which would be PERFECT, but unfortunately that didn't work either. Any help or advice would be greatly appreciated.

Aasalamu alaikum everyone,  I am using intel core i5 13th generation processor and 16x2=32 gb ddr5 ram. Recently I have installed Intel Arc B570 10 GB GDDR6 GPU to get more smooth playback. But premiere pro is not detecting my GPU, Can you help me guys? My intel arc gpu driver is latest updated - Intel graphics driver 32.0.101.6989My Adobe Premiere Pro version is - 25.2.3 (Build 4) Thanks in advance.   

I have video files that I shot with a Mavic 3 Pro in D Log M. I want to edit them in HDR in Premiere Pro. Should I shoot a sequence in REC 2020 and then force the colors of the clip from Rec 709 to Rec 2020?

Hey everyone, I'm unable to download any version of Adobe Premiere Pro. The latest version isn’t compatible with my Mac, but as a paying subscriber, I expect to have access to the software I’m paying for. From my research, there should be a dropdown menu in the Creative Cloud app to select older versions, but I don’t have that option. I’m completely stuck without a way to install Premiere Pro. Here are my system details: macOS Monterey 12.7.6 Processor: 3.7 GHz Quad-Core Intel Xeon E5 Memory: 48 GB 1866 MHz DDR3 Graphics: AMD FirePro D300 2GB Has anyone else faced this issue? Any solutions? Adobe support hasn’t responded yet, so I’d really appreciate any help!

hola buenas tardes a todos me podrian ayudar perdi todos los proyecto que tenia en mi disco solido, se murio el disco no tiene vida y ahi tenia todos los proyecto. por esas casualidad se guardan en la nube o en algun lado mas ?  los auto guardado tambien lo tenia ahi en el disco para no ocupar la memoria de mi pc  

Merhabalar, laptop olarak Victus Gaming Laptop 16-r1034nt (9J236EA) kullanıyorum zaten yeni aldim 2 ay oldu. Premiere pro yükledim ve videomu panelde göremiyorum sadece ses olarak var yani hicbir sekilde kesemiyorum bunu nasil düzeltebilirim. Bir de paneli saga sola buyulttugumde fotograftaki gibi oluyor.  

I've got some rendered After Effects motion graphics with a particular font in my timeline, and I'm temping out some additional wording to it in Premiere for the client before redoing it all in AE.   But when I add type to it in Premiere, the font weight is different in Premiere than it is in the AE render.   The font is Ansage Light XP, and when scaled to the exact same font size as the AE render, it looks more like the Regular XP or Medium XP weight.   In both Premiere and AE,  only the Light XP weight is available, or in the macOS Font Book (I only bought the one OTF font weight from MyFonts).   What's going on?

Just curious what happened to the December 2024 Premiere Pro Travel Contest... I see that a number of people posted videos on social media (search #premiereprotravelcontest), but there was no announcment of winners AND Adobe has since removed the page referencing the contest rules, etc.  @adobevideo has been silent on requests for details, unfortunately, but I'm still trying! Several here may have submitted, so I figured it'd be good to get the scoop rather than to simply wonder.

Slowed 7 minutes video in Optical Flow mode - video render for 5 hours. Why and who needs such a mode if no one will wait for so much time?  Yes, I have a powerful PC! I will not update bios)

Hi - I was going through FB and came across a pretty cool AI generated video of a deaf guy [not me but another one]. Here's the video: https://www.facebook.com/reel/1327380108823129 I'm going to just go ahead and ask here and hope I get some good replies because as you may be aware, there are so many apps [free and paid] to generate something like this. I have no idea where to even begin. So does anyone know of a free app that'd I be able to generate something like the above and perhaps take it into Premiere and edit? And is there a paid app that would also do the above? I hope free though 🙂 Thanks.  

Hello!  I am trying to edit a video but every time I import the file and play it back, the sound is going at a super slow speed. I've tried three different versions of the file. I've tried putting it through media encoder (whole film and sound only). None of these things are working.  Does anyone have any ideas?