Questions

Da Arial als geschlossener Systemfont in MacOS 26.6.2 (25G83) verfügbar ist, kann eine zusätzliche Arial (z. B. über die Fonts der Creative Cloud) nicht installiert werden.Wird das Dokument in der Webversion von Acrobat geöffnet, ist die Fontdarstellung korrekt.Bei der eigenen Suche nach einer Lösung wurde dieses Problem hier häufig berichtet, auch mit anderen Fonts.   In “Dokumenteigenschaften” wird Arial+000016 als Type 1 Schrift aufgelistet, vielleicht ist es das Problem.Bereits erfolglos getestete Lösungsversuche:Creative Cloud App neu gestartet, auch CoreSync beendet Rechner neu gestartet Font-Caches gelöscht mit sudo-Befehl Validierung der Schrift im Fontbook Suche von versteckt liegenden Arial-Fonts mit der App “Find my file” Acrobat deinstalliert, mit CC Cleaner bereinigt, neu installiert neuer Benutzer im MacOS angelegt clean install des gesamten Systems und Neuinstallation von Acrobat 2 remote sessions mit dem technischen Support von Adobe Testen des PDF-Dokuments auf den Rec

I work in IT support and I'm assisting a user with an irregular issue with her Adobe Pro. When she redacts or edits a PDF document and tries to save they get the below error messages despite being the only one who has access to the document. we have tried saving it in other locations. It will then only save the PDF if they rename the file, the PDF is not protected and protected mode is switched off. it wont let them save over the original and they have tried with several documents.i have checked the settings and also reinstalled Adobe and still getting the same error message.  Thanks 

prev i studied for my mid term exams using the adobe student space, now as my semester exams are near i tried using it againbut now when i try to upload pdfs into the space, it is showing something went wrong!! i tried closing the webapp, and tried it many times it is showing the same result...

I've been working on a document with some colleagues, where we would add comments to a PDF uploaded to Acrobat. It had been working fine until this morning, when I tried to open it, the whole page is blank and says “Something went wrong. Please try again later."I've tried opening it using the sharing link across multiple devices, and even used different accounts. But the same message pops up. If it matters, one of my colleagues edited it last night as a guest. I had been getting emails about each comment he leaves, but I stopped receiving these updates halfway through when he was working on it.When I try to access it from my Recent files, it just loads forever and none of my files pop up. Sometimes a message in red pops up saying “Unable to display Recent files. Please check later."Thank you so much!

In Adobe Acrobat DC, under the Comment tools, I’m trying to draw a rectangle. I can click and drag to create the rectangle, but I can’t finish the action. It’s as if the mouse button remains stuck. When I release the left mouse button, the action doesn’t end as it should, and the rectangle continues to follow the mouse.

Voy a "utilizar un certificado" > "firmar digitalmente" > marco el lugar donde quiero firmar > hago clic en el ID digital correspondiente > doy a "continuar" y aparece la previsualización, pero al clicar en "firmar" no ocurre nada más. La ventana parpadea un momento y sigue apareciendo la misma ventana. Hace tiempo que me ocurre con Adobe Acrobat Reader para Mac. En mi otro ordenador con Windows no ocurre esto. El certificado es válido y funciona con otros programas. He desinstalado e instalado de nuevo varias veces. No consigo solucionarlo.

Every time I hover the cursor over an image it gives me a pointless AI summary. I don’t need this, I can see the image. There’s no way to turn it off. Give users an option to opt out of AI features. They’re crap, useless -- worse than useless, they’re obstructive. I have to use your crappy software for work, and every day you seem to cram in some pointless new feature that makes my life worse. I’m so sick of it. I hope this company kicks the bucket.

Hi, in earlier versions of Adobe Acrobat Pro the "number of pages" in the open document was displayed in the "status bar" at bottom left of window.In AAProDC this is MIA.  Now the fastest way to get this information appears to be to click the arrow on the left of the window to open the pages pane.  Not as fast as the info being displayed alongside the page dimension information.See screenshot below.I've looked in the options/preferences to see if one can change what is shown in the "status bar" - but I don't see this possibility.  Can Is this possible? This functionality appears to have also disappeared in Acrobat Reader

Cloud and line commands don't allow second points to be picked after starting command

by completing I mean ‘clicking’ the mouse to enter

Hello. I am unable to reorder Tools in the Tools Panel on the left of the screen. The instructions I've found online seem to indicate that I should be able to "Drag and Drop" tools in my preferred order. However, I cannot select any of the Tools to Drag them.

Ich habe das Problem, dass evtl. seit der letzten Acrobat-Aktualisierung die Farbkonvertierung nicht mehr richtig funktioniert.Workflow:– indd in ISO coated v2 > Ausgabe als pdf/x– pdf in Acrobat > Farben konvertieren > in OutputIntent konvertieren (z.B. PSO LWC Std), "Schwarz beibehalten"Das hat jetzt Jahre funktioniert, Schwarz blieb Schwarz, Farben wurden konvertiert.Seit neuestem wird das Schwarz ebenfalls konvertiert und bunt aufgebaut.Kennt jemand einen Workaround für dieses Problem? Das legt gerade die Agentur lahm …Der Adobe-Support (Level 1) hat leider keine Ahnung.

I have been completely annoyed and upset because I cannot disable Generative AI in my Acrobat Pro, Continuous Release. 2026.002.21931, 64-bit. On a PC, Win11.This ‘feature’ adds minimum :15 seconds each time I open Acrobat.Once again, I open a PDF and it starts giving me AI’s two-cents in the right column. On a sidebar, does this mean Adobe HQ is ever aware of the document’s contents? I sure as heck hope not, but wouldn’t put it past companies to think that would be appropriate.This is unacceptable, and unethical IMO. We should not have AI embedded into an SaaS subscription tool. Especially not until we understand the full implications of AI interference in our work flows and document access.Why are people not upset about this?I tried Adobe’s instructions without any luck: https://helpx.adobe.com/acrobat/desktop/use-acrobat-ai/set-up-acrobat-generative-ai/turn-off-ai.htmlI tried the Regedit editing without any luck: https://www.reddit.com/r/sysadmin/comments/1avpv2x/adobe_acrobat_gener

In an older software version of Outlook I was able to convert entire email folders to one pdf file.  In the new Outlook 365 application (using Windows 11) I can only convert one email at a time to pdf.  I am unable to choose an email folder and/or choose multiple emails to convert at the same time.  I am also not able to print to "Microsoft print to PDF" more than one email at a time either.  How can I save whole folders or multiple emails as ONE pdf file?

Hello,we have multiple people with Adobe Acrobat that get random freezes upon opening some .pdf files. It doesn’t happen everytime and apparently killing the Acrobat Licensing Service background process in Win11 makes it run again. Would you have any suggestion what could cause that? So far we tried some recommended steps I found online, but nothing helped so farWhat we tried:- relogging to Acrobat- reinstalling the app through Creative Cloud- disabling the use of online storage on opening/saving files in Preferences- disabling the use of page cache in Preferences + clearing our the cache folder in %localappdata%\Adobe\Acrobat\DC\Cache

My PDF files, no matter the size, take an extremely long time to open.  Once opened, when I start to page through, Adobe will start to clock for a long period of time between pages.  Sometimes I have to end the program and restart.  I am running Windows 11 Pro.  I have 32 gb of memory.  I'm not editing the documents, I just want to open, look through, and print a page or two.  I have deleted and reinstalled Adobe.  No change.  I'm forced to use PDF24 whilte still having the pay for Adobe.  I have none of the issues I am having with Adobe.

Hello,This topic has arisen before, but the solutions I found aren't working for me with the current version of Acrobat Pro. I assemble graphic novels - the latest one I'm working on has a problem with OCR as the cover page is being tilted when I don't want it to be (image 1 - red outlines indicate where the image has been tilted, creating a white edges that should not be there)I went into the "Scan & OCR/Enhance scanned file" setting and unchecked "Recognize Text" - but the page is still being tilted. (image 2) I saw advice that I can turn off "Recognize Text" via the right side panel using the "Scanned Documents" tab - but I don't have a "Scanned Documents" tab (image 3)Final image is the version I'm using for reference.Any help is greatly appreciated. Thank you. 

Bonjour, j utilise un Mac, impossible d'ouvrir l application adobe. J'ai supprimé, désinstallé...tout essayé.;; rien ne fait j ai pas de message d erreur. Rien l application s ouvre pas. Que faire … rien ne marche. 

Finns det något sätt att få webbläsare (till exempel Goolge Chrome och Microsoft Edge) att ta hänsyn till de regler jag sätter på formulärfälten i min PDF i Acrobat? (Jag jobbar på en myndighet och det är viktigt att till exempel all text som informationslämnaren skriver in syns i fälten och inte "ramlar" utanför rutan.)

I was doing some system cleanup and noticed acrobat is over 6 gigs! That seems crazy to me. Anyone else experiencing this?

Every pdf I create - from a Word document or create blank page - has a yellow background. I have uninstalled and reinstalled and it hasn't fixed it. Version 2021.007.20091.When opened in another program, they are normal white, so the problem is viewing/display.

Hello everyone,I'm having an issue with Adobe Acrobat on my Windows 11 laptop, and I'm hoping someone here can help.Initially, Acrobat started freezing and became unresponsive. I tried a clean installation, but now the application won't launch at all. When I click the Acrobat icon, it appears in the Taskbar, but the main application window never opens. I can only close the process by using Task Manager.Laptop Model: Dell Inspiron 5502OS: Windows 11Acrobat Version: 25.1What I Have Already Tried:Ending the application via Task Manager and restarting the laptop.Completely uninstalling using the Adobe Acrobat Cleaner Tool.   Restarting the laptop after the uninstallation.   Reinstalling the latest version downloaded directly from the Adobe website.   Checking the Task Manager for any stuck "Acrobat" or "Adobe" background processes.   Unfortunately, none of these steps have solved the problem. The application is still stuck in the Taskbar and refuses to open.Does anyone have any further ide

Ich erhalte immer nach Acrobat Updates folgende Meldung:Der temporäre Ordner kann nicht erstellt werden. Fehler:3Das System kann den angegebenen Pfad nicht finden. Wie kann ich das Problem lösen?Fehlermeldung im Distiller