Questions

Using the MailMerge facility in Word and and Excel Spreadsheet I created Invoices that have to be sent out TODAY for a local branch of a National Veterans Charity.Instead of sending one document to each email address - 21 documents were sent to ONE email address and 8 were sent to another email address!One document was not sent at all.The main problem is that NONE of the email addresses used were in the source document!I have tried online support but they refused to help!

Using the MailMerge facility in Word and and Excel Spreadsheet I created Invoices that have to be sent out TODAY for a local branch of a National Veterans Charity.There were 30 separate email addresses none of which were duplicated.Instead of sending one document to each email address - 21 documents were sent to ONE email address and 8 were sent to another email address!One document was not sent at all.The main problem is that NONE of the email addresses used were in the source document!I have tried online support but they refused to help!

The redesigned interface is difficult to navigate. Features and tools that were previously easy to find are now buried, requiring users to search for basic functions. The new layout adds unnecessary steps to common tasks and reduces overall productivity. I would strongly recommend restoring more intuitive access to frequently used tools or providing a way to customize the toolbar.

I found and fixed one reproducible cause of the following error in Microsoft Word for Mac:Run-time error ‘5’:Invalid procedure call or argumentThis occurs when using the commands on Word’s Acrobat tab—including Create PDF—to convert the open Word document into an Adobe PDF.In my case, the error occurred whenever the Word document’s filename contained a comma. For example:Dewey, Cheatham & Howe.docxRemoving the comma allowed the same document to convert normally. I have not tested a comma in the name of an enclosing folder, but the same failure appears likely because the complete file path is passed to Acrobat.The causeAcrobat’s PDFMaker integration installs a small AppleScript helper named AcrobatUtils.scpt. Word passes the document path and several internal control values to this helper as a single comma-separated string.The helper splits that string at every comma and assumes that the first part is the complete file path. Consequently, a perfectly valid comma in a filename is inc

Hi everyone,I'm running into an issue with interactive hyperlinks when exporting documents to PDF using Adobe Acrobat Pro (Windows 11).I created a local home maintenance checklist brochure where I linked resources for local homeowners, such as this guide for pest control in chandler.In the original source document, the URL is properly formatted and active. However, after exporting/converting it to PDF and opening it in Acrobat Reader, the anchor text appears styled with the blue underline, but clicking on it does nothing.Here is what I have tried so far: Checked Preferences > General > Create links from URLs (enabled). Tried using Tools > Edit PDF > Link > Add/Edit Web or Document Link manually, which works, but I need the links from the source file to carry over automatically without manual re-linking every page. Verified that security settings aren't blocking external web access under Preferences > Trust Manager > Internet Access from PDF Files. Is there a sp

Hi All, I saw other threads on this issue where no one can preview PDF files in Window Explorer.  I did a bit of troubleshooting and notice that is it only PDF files.  Even after reinstalling I still get the same results for all the staff members: The file you are attempting to preview could harm your computer.  If you trust the file and the source you received it from, open it to view it’s contents. Where would this be coming from?  

When I create a PDF in Acrobat from a Word file with a table of contents, the table of contents in the Acrobat-generated file links to the wrong pages. The link for the 1st section goes to the second, and so on, except until the last one, which does not work at all. I need to manually go to Action in Link Properties, and edit the pages, and then create a “Go to a page View” Action for the last entry. The problem is illustrated in the attached files.I am using the continual release desktop Acrobat and Word Version 16.112.2 (26082125) on a Mac. I have had this problem with prior version of both apps.--I cannot use Adobe’s online PDF generator because it does not keep the typeface we use.  

I often have several PDF’s open in Adobe reader, so I use the thumbnails (list of files when I put the cursor on the Adobe Reader icon in my Windows taskbar) to locate a particular file. I’m not sure when this started but now the filename in the thumbnails doesn’t get updated to reflect the new PDF filename. Instead it remains the same as when the PDF was first opened in Reader. Is this a bug? I’ve looked for a way to refresh the filenames but have not found any. The only “solution” is to exit Reader and restart it (I have the option to reopen the PDF’s that were open in the previous session). 

Hello, I want to know is there are a way to disable the option of see all the pdf that I have open in the task bar I mean istead of see this:Just see one (the last that i have open): But still having the other pdf files open and inside the program choose the pdf that I want using the top bar. Is there a way to do this?

I'm curious to know which Adobe feature or workflow has made the biggest difference in your productivity. Whether you use Photoshop, Illustrator, Acrobat, Premiere Pro, or other Adobe apps, what's the one tool or shortcut you can't work without?Have you discovered any hidden features, automation tips, or time-saving techniques that more people should know about? I'd love to learn from the community's real-world experiences.Thanks in advance for sharing your favourite Adobe tips!

Acrobat 11 on  a Windows 11 Enterprise PC stopped working, AGSService got stuck running.So I reinstalled Acrobat 11.0 WIN ESD D from the official licensing page.It took the activation key during installation.But when running it closes after a few seconds, not sure if due to a crash or something else. Any idea?

Hello, I have a user who experiences this error when she tries to share any PDF via Acrobat’s email function.There is nothing abnormal about her permissions in the admin console, and she gets this error on almost every single PDF she tries to send, so it’s not a permissions issue related to the individual file. We ran an Adobe repair and rebooted her PC. Under Security (Enhanced) “Enable Protected Mode at startup” is unchecked.These are all suggestions online we tried that did not work. Her version of Adobe is the same as the rest of the userbase yet she (and one other person) is experiencing this. 26.002.21901Any other suggestions on how to resolve? Much appreciated.

I have a user attempting to merge multiple documents in Adobe Pro, she gets an error saying “You do not have access to this feature. Please contact your IT admin for more details.". If she makes multiple attempts, eventually it does allow her to do the merge. What do I need to check? App version is 2026.001.21662

"The Application was unable to start correctly (0xc0000142) Click ok to close the application" getting error in Windows Server 2012R2

Hey all,i am trying to download a PDF from this website: https://www.teneoschool.com/ but it’s not working?Thanks,

Hi,Unable to use Acrobat premium despite subscription ; since this morningAny hints why ?Rgds,vh

I keep trying to use the preflight to make my PDF compliant with the PDF A standards.  It keeps giving me the error message saying thedocument contains an embedded file entry.  I tried sanitizing the document which did not work.  

How do I remove a stored signature? Although I have used the stored image of my signature, most of the documents I sign for the organization I work for I just type in my name.I removed my stored signature image from it's previously used file location on my computer. Today I signed a document and suddenly the image of my signature pops into the field. It's never automatically filled in the signature field, if I wanted to use it I had to go get it.I have not intentionally stored the image of my signature anywhere in Adobe Acrobat, Reader or Cloud nor can I find it in any of those apps. I will no longer be working with this organization soon and don't want my signature available for anyone else to use. Thank you,Kelley C

Users working on PDF file, suddenly we will receive the error popup, and we are not able to do anything. We need to fully end the session and reconnect.It is causing major issue in our scenario, because user will work on big file say 500 to 1000 page, while working suddenly error popups and they need to rework from the first. Kindly help us to resolve this issue.The PDF is running in azure virtual machine, all users have adobe acrobat pro license, they work the file in network drive.  

When preparing a Form-Fillable PDF I have forms with multiple Radio buttons as well as text boxes in a row. If you copy and paste these get duplicated in the same grouping. Is there a faster way to make duplicates of like radio buttons or fillable text boxes that you do not have to edit the Group name on individually? For example I have 20 questions on a page that are all Yes/No radio button answer options. I want to have 20 groupings of 2 item radio buttons of Yes and No options for each grouping.

[For the "did you search?" trolls, yes I've searched for answers and I have gotten nothing even close to what I'm searching for.  I'm at work and can't spend precious time searching more and this flaw is killing my productivity thereby impacting my ability to support my students.] I am going MAD with Acrobat moving the window and resizing the window every time I open a different PDF file.  I have my APP windows in certain places so I can see multiple things and transition between them quickly and efficiently.  BUT, every time I open a new PDF file for another student, for unknown, illogical, maddening reasons Adobe keeps moving the window to another location and resizing it. No other apps do this.  I have temporarily found a workaround for the resizing by setting the default to open @ 100%, but what I would REALLY like is for it to let me set the window size and location then when I open PDFs it opens them right where I set it instead of it deciding t

Hello friends, I would like to distribute Adobe Reader DC via Workspace One and in order to do that I have to get the installer to start in the silent mode.I have tried several commands like /s, /?, /help, /sAll, /qn, /quiet.... etc. and all of them just start the .Exe normally. I also found an Msi file but that one just has the 32 Bit Version.So my question is, how do I start the .exe silently? Anyone could help me there?

How do I tell acrobat to remember the window size?  I am running Acrobat Pro version 2021.001.20149. Mac High Sierra. Example: open pdf. Resize window. close pdf. open pdf. I have to resize window again. 

Hello,  In both Adobe Pro and Adobe reader we use stamps in order to create an area where staff can sign a document\add a date and any additional comments. Users are able to paste the stamp, but when they try to place there signautre on the stamp, it goes to the layer behind the stamp. I've been unable to find a way bring the signature to the front. I figued flattening would resolve this, but it does notthing.