Questions

PDFs we’re exporting from InDesign have tables with various colors and shades.More than one person at our client are seeing and marking the white space between only these two colors as missing.They are on Macs. On the 4 PCs I’ve checked in my operation they all show as you see the first picture below. I asked them to zoom in to check it and was specific about not just using the iOS zoom and using Acrobat’s zoom, and it is still missing. The 2nd picture is below is a screen shot sent by them at 300% zoom! I am completely stumped.Does anyone know what might be causing this?Thanks for any help,Ken  

Where has the ‘Cancel’ button gone?After accidentally clicking the close button, how can you carry on working if you don’t want to save or lose all the work you’ve done?In this case, I needed to save this file under a different name (save as).I had the presence of mind to duplicate the file in the File Explorer before saving it, but it’s not a user-friendly interface !!!  

When I execute PDFMaker from the MS Word ribbon, I notice extraneous containers [e.g., empty text containers] embedded within PDF paragraph tags. For example, paragraph markers affixed to each figure within MS Word. It’s fairly easy but time consuming to manually artifact the containers within Adobe Acrobat Pro and then delete the empty tags. I am wondering if there is an automated way of doing this [e.g., Adobe Acrobat script?, Python?, utility already built into Adobe Acrobat Pro?, add-in?, etc]. 

I've seen this issue all over the internet when I've searched for an answer. And it looks like it has been around for years. The only solution I've seen is to close the window pane in Windows. But what about for Mac users?I just bought a new macbook pro. I had a 2011 macbook pro previously, with Acrobat Pro X. I backed up my computer in time machine, started up the new computer, and restored the old computer's data to the new one. Everything is the same and works fine except that I cannot save PDFs when I edit them. The only workaround I've found is to open a new folder, which  I can "save as" to the new location, but then I can't save future edits there unless I send them to yet another new folder. The error message is: "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."This is driving me crazy. Someone please help.

I have several users this is happening to: Acrobat is uninstalling itself from the Creative Cloud app.Troubleshooting we’ve done: uninstalled Creative Cloud, rebooted, reinstalled Creative Cloud app, reinstalled Acrobat. Confirmed there is no other version of Acrobat installed (not Reader, not the standalone perpetual licenses like 2020 or 2015). Confirmed their licenses are good in the admin console.We do run SCCM with Software Center but the only thing in Software Center is Acrobat Reader which again is not installed on these affected computers.The only other thread I found about this problem says it was a “global” issue that resolved itself so I’m hoping someone else can chime in if they’re having the same issue.

Product: Adobe Acrobat Reader (Continuous track)Versions observed: 2026.001.21662 → 2026.001.21677 (English UI)Description:Starting with version 2026.001.21662, the signature/seal validation panel shows an additional date appended to the existing trust-source message:Source of Trust obtained from EU Trusted List last checked on 2026-06-05In prior versions, this message did not include a date — it simply stated that trust was obtained from the EU Trusted List (EUTL).Testing performed:Verified two independent qualified signatures/seals, based on certificates issued under different national Trusted Lists: Czech Republic (CZ) Belgium (BE) Both show the identical date: 2026-06-05. Compared this date against official EU trust-list metadata: EU LOTL (https://ec.europa.eu/tools/lotl/eu-lotl.xml) — ListIssueDateTime: 22 May 2026; NextUpdate: 18 Nov 2026. Czech national TL (https://tsl.gov.cz/publ/TSL_CZ.xtsl) — issue date: 16 June 2026. Neither matches 2026-06-05. Performed a manual trust-l

All the field are complete except what keeps starting over on the form which is the signatures and initials.  Once I finish it starts over with those fields.  They are complete.  Any idea for someone not tech savvy. But I thought I aleast had this. Its always worked previously. 

Why am I seeing this when using Adobe Online account and I drop file into reader For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader they should open with no issues.  The forms come from Government of Canada and Veterans Affairs

Hello Team,I’m facing a consistent issue while converting PDF files to Word (DOCX) using Adobe Acrobat.Issue description:Many PDFs contain line-end hyphenated words (for example: techni- cal, inter- national).During PDF to Word conversion, all hyphens are merged, and the words are merged incorrectly. (for example: techni-cal, inter-national)This includes both visible hyphens and soft hyphens.Expected output should preserve the hyphen with a space (e.g., techni- cal).Environment details:OS: Windows 10Adobe Acrobat version: 25.001.20997Conversion method: Export PDF → Microsoft Word (.docx)What I’ve already tried:Multiple PDF files (scanned and digitally generated)Different export and OCR settingsOpening the PDF directly in Microsoft Word and saving as DOCXBatch conversionsThe issue occurs consistently, especially with scientific and academic PDFs, where preserving original hyphenation is critical for text accuracy.Request for guidance:Is there any Acrobat preference or advanced setting t

I want to cancel the subscription I made today will i guaranteed get a refund .

Hi, I have two text fields and wish to duplicate text from "Text1" to "Text2" but only last 3 words.

I have been searching for embedding PDF forms that could be fillable for user and based on user data it can calculated and can be written on its on. Lets step down what I needed...1) I wan't to show User a Form where it enter its name, father name, NIC, Contact, Email, Date of Birth, Date of Appointment, Retirement Date, Address etc. (It could be simple HTML form)2) Based on User filled form, the data is then goes to my 11 PDF forms sheet, there is a specific area for all the information, as the Name could be written in 10 times and also the other info respectively. 3) All the data can be fetched from HTML form and embbed on these PDFs and the user just click download or print to get the data. What could be the best solution? If anyone related to this please guide me. If any info needed do contact me. I have to put it on my few projects as below; [Links removed]

See attached error message.

For any number of reasons Acrobat DC crashes without warning. When such crashes occur the following is expected, but never occurs:(1) Reopening Adobe DC should restore the crashed files to their last saved state. (This rarely (if ever) occurs and is entirely dependent on how the crash occurs.(2) The "Recent" "File Lists" appears when Acrobat first opens after a crash should list all of the previously opened files. Acrobat DC fails to do this when needed - ever.(3) Files loaded into Acrobat DC from the web are never recovered or restored to the working interface nor are they listed in the "Recents" "File Lists" table.I find this infuriating.Depending on how files are loaded from the web into Acrobat (in the case of a Mac running Safari (OS version agnostic)) a copy of your file might be saved either in the Mac's "Downloads" folder (unless directed elsewhere) before being vectored and opened in Acrobat DC -or- in the case of "viewing" a pdf from the web, the file is redirected and cached

It takes hours to do the things in Adobe DC that I can do in minutes on Adobe Standard XI. Is there any possibility of Adobr bringing Standard XI back?

Hi everyone,I’m using Adobe Acrobat Pro Continuous Release Version 2026.001.21691 (Enterprise) on Windows 11, and I’m trying to understand some behavior I’m seeing when working with PDFs.When I convert a Microsoft Word document to PDF, Acrobat changes some text to Minion Pro, which I understand it’s due to the fallback font.I also learned that changing the Default Font in Preferences only affects new text, not existing text. So:How can I change the font for all existing text in a PDF? Ctrl + A doesn’t select the entire document Acrobat only selects one text block at a time Some content, even single sentences appear inside individual text boxes I’d like to avoid exporting back to Word and reconverting if possible I’m seeing inconsistent text selection behaviorDepending on where I click, Acrobat behaves differently: Sometimes a whole paragraph highlights Other times only a single line appears in its own text box If I click in a blank area at the bottom of a page and press Ctrl

For instance, when I send the manuscript to Adobe, pages 1-5 will print in the app successfully. But the page 6 will show blank and what was on page 6 goes to page 7. As I continue to scroll, eventually the last paragraphs that are wriiten on pages will drag to the next page and then the alignments of the page documents are all dragging into the next page. I bought a month trial to see if I could fix this but there is no way to bring the dragged paragraphs to the original page because of the page breaks. And if I have to rewrite it the fonts don't match. I have used Adobe for converting my word document into pdf before, but it aligned correctly. I don't know what's causing this to happen lately. I'm using a phone that I've used before.

Hiwhen I select combine files into a single pdf the image quality is being reduced, I am combining multiple PDFs and the image quality was 300dpi in the original pdfs but after I combine them and before I saw the combing file the images are now less then 150dpi, I have check all the settings and preferences on my computer and my fellow operator's computer and all the settings are the same, when he does the exact same thing on his computer the combined file is High Res and the image quality is 300 the same as the original files, but when I combine the files the images become Low Res and the quality is poor, is there a setting somewhere that I ahem missed  that controls how files are combined into a single pdf.Need your expertise to solve this issueThanks Tony C

I was trying to sign a PDF in Adobe Reader on an M1 Mac using a Precision Biometric (InnaIT) DSC token, and couldn't find any documentation on where the PKCS#11 driver file lives on macOS — their manuals only reference the Windows .dll.For anyone else running into this, here's the path I found:/opt/Precision_Biometric/InnaITDSC/libraries/libInnaITPKCS11Driver.dylibBefore attaching the module for the first time, go to Preferences → Security (Enhanced) → Advanced, and uncheck the relevant option(s) there — otherwise Adobe won't let you attach the module at all.Then to attach it:Preferences → Signatures → Identities & Trusted Certificates → More PKCS#11 Modules and Tokens → Attach Module Paste the path above → OKIf Adobe throws "Could not load the PKCS#11 Module" on Apple Silicon, try running Adobe Reader under Rosetta (right-click the app in Finder → Get Info → check "Open using Rosetta") — a lot of these older PKCS#11 drivers are Intel-only and fail to load natively.Posting this so

I am in Adobe Acrobat DC, am working on a PC and am in Windows10 Pro. I am filling out a PDF form and when I Edit the form to create a text box with the text box tool so that I fill in the form, and try to type in the box, I can see the cursor moving along as if I am typing but I cannot see any text. The ink color is showing black, I've changed fonts, font sizes, I've done an Adobe Troubleshoot, repair, loaded and unloaded, save and resaved and nothing works.  This was working Friday and now on Monday it's not working.

A colleague recently alerted me to an issue she'd had with two separate PDFs, which were created by different people. A few people had added comments and my colleague was trying to delete some of the comments, but whenever she deleted a comment it would momentarily disappear and then pop right back up. Because it was happening on two different PDFs, she assumed it was an issue with her Acrobat settings so she tried it on another computer, but had the same problem. I then also tried to delete comments from one of the PDFs and the same thing happened to me. However, there are other PDFs from which I can delete the comments fine, so I think it must be something to do with the specific files. We spoke to one of the creators of these PDFs and she said that she had done nothing different in terms of set-up from previous PDFs, on which we haven't had this problem. Any ideas as to what's going on and how we can fix it? We're both using the up-to-date version of Acrobat DC.

Highlighted text created in Adobe Acrobat DC PDF.Highlights display as opaque when opened in Apple Preview thus obscuring text underneath.Reported to Apple who say it’s an Adobe issue….OS: Tahoe 26.5.1 

I set default apps for .pdf to adobe and after every reboot of windows 11 it is changed back to Microsoft edge browser.

I have a lifetime license to Adobe Acrobat X Pro which allows me to install the software on 2 computers. I just had to deactivate this license on my old laptop (and then subsequently uninstalling the software) as I was moving to a new laptop but upon installing this on the new laptop, I received a message and I am allowed only 2 installations and would not allow me to have this activated on the new machine. How do I effectively deactivate this on Adobe server in order for this install to work on my new laptop. I have searched the internet and the only recommended steps were to first deactivate on the old machine then uninstall the software before installing it on the new machine. Which is exactly what I need but did not succeed in the outcome I was hoping for. Please help! Thanks 

Bonjour,J’ai une nouvelle liseuse Vivlio, j’ai acheté il y a quelques temps un EBook, qui malheureusement est en DRM. La liseuse me demande de me connecter sur Adobe avec l’ID Adobe et le mot de passe pour pouvoir le télécharger, mais je n’ai plus l’ID Adobe et je ne le retrouve pas (sur le site Adobe non plus). Comment récupérer cet ID Adobe ? Ou en créer un nouveau sachant que si je veux créer un nouveau compte Adobe, cela me renvoie au compte déjà existant. Je n’y comprends rien, je suis larguée si je peux me permettre. Merci de vos réponses.Lys