Questions

All,How do I get rid of left Toolbar in ADOBE Acrobat Pro version 2023.003.20215Hide toolbar option no more available in View I have also tried  Edit > Preferences > Documents> Restore last view.... not working 

My acrobat has started to un-equip the highliting tool every time i use it. It does not do the same thing with the other tools, only with the highlighting tool. Every time i’ve marked something it goes back to the cursor. It didn’t do this until recently.Its driving me insane.If you have any suggestions please helpThank you

Adobe has their addins setup so that even when people disable them, after an update of either Outlook or Adobe they default back to automatically loading. How do we stop that?

The following sequence of actions happened, and I tried a few quick fixes along the way. I now believe the PDF has reached a corrupted state.  Initially, I filled out the PDF and applied a digital certificate signature before sharing it with the organization so they could complete the remaining sections. They filled their part and returned the document.  Later, I needed to replace my digital certificate signature with a drawn signature. To do that, I used a browser and managed to remove the digital signature and save the document. After reopening the PDF in Adobe Acrobat, I started noticing issues such as duplicated text appearing in multiple form fields. However, the document still appeared normal in the browser at that time. Since it looked correct there, I proceeded to replace the signature with a drawn signature and submitted the PDF. Now I need to make another update to the same PDF and resubmit it. After performing the latest edit, the PDF has become visibly corrupted even in the

Every 9th of the month I’m charged 21.59 and every 14th of the month I’m charged 14.99. This should not be happening. 

Form fieldI need a javascript to populate the text of a checkbox onto another page. For example, there will be a ‘yes’ checkbox, ‘no’ checkbox and ‘dont know’ checkbox. When a user clicks on the checkbox, the answer (for eg. ‘Yes’) will be autopopulated onto another page in the same pdf.For example:___ ‘yes’     ___’No’   ___’don’t knowWhen ‘yes’ is checked, the word ‘yes’ will appear in another page text field. 

Summary:PDF has Accessibility tags, the content has a reading order in the Order pane, and the page content exists in the Content pane. Nothing that should be readable is artifacted. So, why can't NVDA or JAWS read the content and annouces pages as empty? App: Adobe Acrobat Pro version 2025.001.20428OS: Windows 11 EnterpriseNVDA: version 2024.4.2.35031 Longer story with context:This is a 200+ page document that was originally made in Word and exported to PDF (I don't know the exact method used to export it). The first page is an accessible cover page that was inserted recently by someone else, I believe by using the Organize Pages tool in Adobe Acrobat Pro.NVDA thinks the cover page is empty despite it having tagsThere is other content in the document that has tags and does not read I am beyond baffled, everything I have learned about accessibiltiy points to that if a PDF has tags and nothing looks amiss in the Content tree, then tagged content should be readable by scre

I want to activate Adobe Acrobat 2015 on a new computer, but can't deactivate it on the old computer because of a hardware defect.

It’s now 2026 and I can’t seem to find an easy way to save a PDF so it’s in preview/read only mode so when someone opens it all they see is the PDF, no menus, bars, tools, etc. How is this not an easy setting at this point? 

Using the Action Wizard, I am trying to setup an action that initiates a Preflight profile to flatten digital signatures in all PDF files located in a folder. The Preflight profile consists of a custom fixup that targets type:Signature form field and applies action:Flatten. The Preflight profile works as intended when run normally via the Preflight menu, however, it does not work when it is added to the Action Wizard. Specifically, I receive the error: "Preflight is unable to perform any fixups on this document as its author did not grant the necessary permissions." So, it seems that by running the Preflight profile normally it somehow bypasses the security settings to apply the fixup but this is skipped when running via Action Wizard. I have tried adding a "Save" action before the Preflight is run to no avail. Does anyone have suggestions on how to solve this issue? Thank you in advance for your time.

I have a set of PDFs that I send out for signatures regularly. Same files. Same computer. Same browser, etc. All files are under 5mb. Never any issues. Today I have been getting this error on 4.8mb, 1.1mb and 271kb files. This has been going to for hours and my business process is crippled.  I’ve done the proxy check - have none. I’ve rebooted. Installed the update and rebooted.There doesn’t appear to be an issue with the files as I was able to upload them adobe.acrobat.com and get eSignitures sent from there.How do I fix this issue? Thanks  

No matter what I try, the welcome screen in Acrobat Pro shows no recent files. Tried rebooting the computerRecents work fine in Photoshop, Indesign, and IllustratorMakes no difference if I launch the file from Finder or File > Open within AcrobatStarted doing this about a month or two ago. Always wored fine beforeRunning Acrobat Pro Version 2024.002.20893 on a Mac StudioWould welcome some advice.With thanks,Steven

My organisation has an Adobe Pro subscription. Some users are getting an error when using the function ‘request for signature', including myself, and I am the administrator on the Adobe console. The subscription is a 3-year one which started in 2024. I have tried some of the solutions offered in the replies to similar problems, but it's still not resolved. Please assist.  

We are experiencing significant performance issues with Adobe Acrobat when printing.Whenever users try to open the printer properties dialog from Acrobat, the application becomes extremely slow or even unresponsive. In many cases, it takes a long time before the print job is finally sent to the spooler.This behavior is consistent across multiple devices and printers, but it seems to affect Adobe Acrobat Pro users more frequently than users running the Reader version.Could this issue be related to Acrobat Pro specifically, or to any advanced print processing features enabled in the Pro edition?Any guidance, known issues, or recommended troubleshooting steps would be appreciated.Thank You

Hi - I own Adobe Acrobat 8 Professional.  My laptop crashed and requires complete re-install (windows 10). Where can I find the link to download Adobe Pro 8.0 ?  All links provided in this community seem to not work any more...All assistance is kindly appreciated to guide me to the right direction.Many thanksT

Hi all. I'm trying to sign a document on behalf of a colleague. When I upload their signature via "FILL AND SIGN YOURSELF" as a .jpg or .png I get "This image file is corrupt" in a red box. In attempting to do this I've now removed my own signature, and when I re-up that file, I get the same message. So it is clearly not the image files. Tried rebooting the computer (MacBook Pro) and I have also tried moving the files to my desktop... no dice. What is going on here please?!

With this product registered through serial numbers, the devices that have it active are not visible. Besides, you talk to support and they tell you that they do not know that the email has active plans. What's going on? Is it no longer possible to see the devices that have the license activated? Are there no alternatives?

Adobe Acrobar Reader Anteriormente esse erro esta acontecendo no programa e no aplicativo, e somente no navegador funcionava, agora nem no navegador esta funcionando, meu plano esta ativoNão importa qual a pegunta sempre aparece essas duas alternativaso que se torna muito incômodo pagar por algo e nao funcionar, vi que o erro perciste com outros usuários. 

Whenever I export a PDF from Apple Keynote and try to compress it using Acrobat (Mac), the program freezes or crashes during the compression process. This happens with multiple files, regardless of size or settings. I’m now forced to use free tools like iLovePDF just to get the job done, even though I pay for Adobe. Please look into this compatibility issue between Keynote-exported PDFs and Acrobat’s compression feature.

I have a user on Acrobat Continuous release version 2026.001.21563 64 bit.  Recently they noticed under the share button, share as email attachment is no longer available.If they click on Outlook as the share option, it opens new Outlook message with Adobe links automatically.  If they choose email, still no option.I checked under Preferences and Email accounts.  Neither check box is checked to force use a link.Couldn’t find any related issues that weren’t over 3 years old.Thank you

I recently updated my macOS, and I lost my Adobe Acrobat Pro 2020 Student and Teacher application. Originally, I created an account and ordered the product through my university's email, which I no longer have access to since I graduated a few years ago. I am trying to re-download my Adobe Acrobat Pro 2020 Student and Teacher application and need the serial number from my order. Is there any way to retrieve the serial number or get the Adobe Acrobat Pro 2020 Student and Teacher application reinstalled in a different way? Thanks,

I have a multi page PDF filled with lots of JavaScript actions and calculations for various fields.  Somewhere in my code I must have a setFocus() to a field that is getting executed unexpectedly.  My PDF document will jump to a single page unexpectedly after several different Button Fields run their code.I have used advanced search to try to find instances of setFocus() in my JavaScript but it shows 0 instances.  Any suggestions???   WES 

Despite I have a subsctiption to Acrobat Studio, and an enterprise account to Creative Cloud Pro, it seems I cannot download Acrobat Pro on my computer. This seems pretty weird. I get access to Acrobat from my CC subscription, I can see that I have a Acrobat Studio too, but when I try to get to the apps, it does not allow me to get access to Acrobat Pro. I really need to work on it so I would like to understand how to download the Pro version and not the standard version