Questions

Hi everyone, I've got a layered file which I simply cannot access properly. It's a sewing pattern and you should be able to switch the right size layer on or off to allow you to print it off as you wish. However, in both Reader and Acrobat the layers properties etc are all greyed out so I cannot access any of it. I've attached a screenshot to show what I mean so I hope someone might have a solution! (and yes, I have been into preferences>document> allowed layer state to be set by user information) Thanks, Ian Apple 2017 Imac running OS 10.13.6 High Sierra

How can I disable the blue prompt “This PDF contains unapplied redactions. To permanently remove the selected content select Apply.”I do not want to remove the selected content, and I am afraid that I might accidentally click on “Apply”.I use redaction as a workaround to find and permanently highlight all occurrences of a word in the file, because Adobe Acrobat does not have a search and highlight feature.Thanks.

Adobe Acrobat X Pro 10.1.1 on Mac OS X 10.6.8I've been trying to combine 2 pdf files (scanned to pdf using Preview on Mac) in Adobe Acrobat. However, it keeps getting stuck on checking for security settings for a long time (see screenshot below). I checked the security settings on each pdf file and they both are showing no security.I opened the original file using Preview, open the Print window and saved it to PDF under different name and still I can't combine the files. Is there any other way to get this done? I've been searching on Google and this forum for hours and found no solution to my problem. Thanks.

The user is running a Windows 10 PCUser did no have an issues 2 weeks ago using the Digital Signature, he would click on the Sign and the document would be sign. Now, the user gets to the sign buttom but after clicking it nothing happens.I have tried every solution found in the forum but nothing has worked.I have uninstalled and re-installed Adobe and still same issueI have change security settings, and re-added the certifcate still same issueUser is currently running Acrobat Version 25.1not sure if anything in the Integrity report would help to solve the issue 

I've created a Fillable form using text boxes and it works well in the preview except that all of the text boxes are blue. I would like my users who are going to fill out the form to not see the blue text boxes; the text boxes should just look white/transparent (like nothing is there) until they put their cursor in the answer area.Does anyone know how to edit/fix this? I'm not a proficient user of Adobe so I may be making newbie mistake! Thanks.

HelloI have very little-to-zero knowledge of javascript so would appreciate any help/advice you can give me.I have searched the forum/internet and cobbled together snippets of code to create the attached dynamic stamp which has various text boxes, radio buttons and dropdown boxes.It (surprisingly) works, but the 2 dropdown boxes appear in separate popup windows so there are 3 popup windows in total.Is it possible to have just one popup window that combines everything?It would also be incredibly helpful if the dropdown boxes didn’t have to be selected every time and had default choices (Approved & Coded for DropdownApproved and File for DropdownFile).I have attached my stamp, and the code is below - apologies for the state of it - as it’s a mashup of random bits I’ve found through searching the internet, I’m sure its full of unnecessary text and is pretty ugly.Thanks again //-------------------------------------------------------------//-----------------Do not edit the XML tags-----

I just replaced my ancient laptop, but with the new one I also had to re-download Acrobat Reader which I use for text proofreading (that's my job). Except, the new version of course no longer supports that, instead I'm forced to manually select to "insert text" or "replace text" every single time. I'm wondering if anyone knows the number of the last Reader version that supported automatically doing that without having to select the right tool first, and where to download it? I believe it was some time in 2023 when that changed.

If out of Text1 and Text2, Text1 is blank and Text2 has text, then Text3 will populate whatever is in Text2, and vice versa for Text1. Text1 and Text2 will never both contain text or data at the same time.

For several weeks (since late Fall 2025), if I have a single PDF open and try to close it by clicking the red dot or by typing "command-W" [Mac], Acrobat becomes permanently unresponsive and must be force-quit. If there are several PDFs open (either as separate tabs or separate windows), I can close each of them this way *until* I get to a single remaining PDF -- and then the "close" process will freeze Acrobat. I *can* "Quit" the application with a single PDF displaying, but I can't close up that PDF *without* actually quitting. I have deleted and reinstalled Acrobat three times, and I believe I have the latest version of Acrobat: Architecture: arm64 Processor: Apple M4 Max Build: 25.1.21111.0 AGM: 7.1.19 CoolType: 10.0.7 JP2K: 4.0.2.54782]Can anyone help? 

Acrobat Pro version 2025.001.21111 hangs for about 3 seconds when it appears to be loading the account icons at the top right near the minimize button. We are having this on multiple computers.

Hi. I get 'AdobeIPCBroker.exe - System Error' on my screen, sying: The code execution cannot proceed because CRClient.dll was not found. reinstalling the program may fix this problem.' - But I haven't intalled 'AdobeIPCBroker.exe' program. This message canot be removed from my screen. Have tried to close and re-start the computer, but this message still pops up - un top of any program or screen I open - aways visible. Anyone know what this is? How to fix? Do I have to delete and re-intall Adobe???

I want to delete an archived agreement from my adobe acrobat web account.  It’s my personal account, and the document is something I don’t want stored on the cloud, and just want permanently gone.  There is no delete button anywhere to be found.  I’ve contacted support and they wanted to remotely access my pc for what reason?  Who knows !  Why in the world can’t I simply delete a file?

In een pdf formulier heb ik 2 opties om in te vullen.Alle velden zijn verplicht, echter kies ik voor optie 1 is invullen van optie 2 niet nodig en vice versa. 

When I do a Save As, the save screen fills the normal area on my screen. I can't make it smaller. This is a problem to me as I can no longer see the document that I am saving, or any other references that I might be using to decide where to save the file to. How do I get control of this so I can make it smaller?

Bonjour,J'utilise Acrobat Pro et depuis quelques jours, quand je souhaite modifier une PDF mes panneaux latéraux sont vides.  J'ai désinstaller avec l'idée de faire une nouvelle installation, mais là impossible de faire l'installation (code erreur 136) j'ai donc installer une version antérieur. Et le problème persiste. Auriez-vous une solution.  Un TimeMachine ne m'a pas résolu le problème.Imac sous MacOS Catalina 10.15.7

This is the error am getting while claiming from Airtel Thanks App. 

I am busy preparing a fillable form - not all textboxes were added during the convertion.  When i add a textbox, in some cases the textbox border must be transparent. But when is change it as per suggested option it remains black. 

PS - AI ssistent verdwenen oplossing ?

I disabled the AI "assistant" in Adobe for the simple reason that I do not want it. So why is it that, only a few days later, I'm looking at a pop-up with a big black ENABLE button and the message "You previously disabled generative AI features in Acrobat. By clicking Enable, you'll be able to use these features again"? I didn't accidentally toggle the off switch, which should be obvious, because I had to wade through a bunch of menus to get rid of this enabled-by-default "feature." I made a very deliberate decision to disable AI in Adobe Acrobat because, again, I do not want it. So enough with the Sam-I-Am routine. Stop trying to cram your slopbot down my throat. I don't care if the first hit's free. I said no. 

HelloI have very little-to-zero knowledge of javascript so would appreciate any help/advice you can give me.I have searched the forum/internet and cobbled together snippets of code to create the attached dynamic stamp which has various text boxes, radio buttons and dropdown boxes.It (surprisingly) works, but the 2 dropdown boxes appear in separate popup windows so there are 3 popup windows in total.Is it possible to have just one popup window that combines everything?It would also be incredibly helpful if the dropdown boxes didn’t have to be selected every time and had default choices (Approved & Coded for DropdownApproved and File for DropdownFile).I have attached my stamp, and the code is below - apologies for the state of it - as it’s a mashup of random bits I’ve found through searching the internet, I’m sure its full of unnecessary text and is pretty ugly.Thanks again //-------------------------------------------------------------//-----------------Do not edit the XML tags-----

HelloI have very little-to-zero experience or understanding of javascript and am a complete novice so I would really appreciate any help you could give me as I am seriously out of my depth.Also, apologies if any of the terminology I use is incorrect.I have searched the forum/internet and copied various snippets of code and managed to cobble together the attached dynamic stamp which has various text boxes, radio buttons and dropdown boxes.It (surprisingly) works but the 2 dropdown boxes appear in 2 separate pop up windows so there are 3 pop up windows in total.My question is how do I combine all 3 so I only have one popup window?It would also be incredibly helpful if the dropdown boxes didn’t have to be selected every time and that they had a default answer (Approved & Coded for DropdownApproved, and File for DropdownFile).Apologies in advance for the absolute mess the code is - my knowledge is so minimal and I have copied code from lots of different places so I’m sure it looks pret

Greetings everyone, my question is as the title suggests, how do I turn off the preview for podcast generation, I disabled AI features but this one refuses to go away, please help  P.S. I'm using the mobile app 

I have Adobe Acrobat XI Pro, when trying to open I get error advising that the serial number has reached its limit of activated devices.I have logged into the account online and it shows no activated devices. I have tried reinstalling Adobe (including restarts) but get the same error. I have contacted Adobe support who raised this ticket ADB-43702569-F4Q4 but advised I would get quicker support by raising the issue on the forum. 

Hi Team, On behalf of the government entity from Asia, for which we are WebTrust compliant and experiencing the same scenario when looking to enroll our Certification Authority (CA) in Adobe’s AATL program. Since September 2025, my team has sent several emails to aatl-info@adobe.com over the past months, but we have not yet received a response unfortunately. We would be most grateful if you could provide guidance on the AATL registration and enrollment process, as well as confirm the appropriate contact point for coordinating this matter. If there is an alternative email address or communication channel through which the Adobe AATL team may be reached more effectively, please kindly advise. Your support on this matter would be sincerely appreciated. @Meenakshi Negi  @S. S  Thank you in advance for all the kind support. Best regards,KeL