RoboHelp

Hi, I'm struggling to understand the logic of condition expressions and I have a hard time defining the expression that meets my needs.I have three client tags : Client A, Client B, Client C.I have two output tags : Online and PrintText can be tagged with multiple tags, since some functions are common to Client A and B, or Client A and C, or Client B and C.Furthermore, in my help topics, I have links to help pages that are specific to one client and that are tagged with Online and Client A, or Online and Client B, etc. And I have links that are common to all clients that are tagged only with Online (since I don't want them in a printed output). When I produce my online help for Client A, I want to see text that is tagged with : Client AClient A and Client BClient A and Client COnlineClient A and OnlineClient A and Client B and OnlineClient A and Client C and OnlineI have successfully built a condition expression that includes all the text tagged Client A, whether alone or in

Hi everyone,I have a RH 2022.0.346 and I am writing to you because I have inserted a custom button in the toolbar of a project generated in Responsive HTML 5, and I need, by clicking on it, to open a popup with some text inside. The only way I've found is to enter the following Javascript command: rh.model.publish(rh.consts('EVT_WHAT_IS_NEW')); var testoPopup = '<span style="font-family: Arial; font-weight: bold;">What\'s new in version 1.0</span>'; var popup = window.open('', 'What_is_new', 'width=300,height=200'); popup.document.write('<h2>What is new</h2>' + testoPopup + '</body></html>'); popup.document.close(); return false; this is the popup that opens However, I don't like the popup: is there a way to change the layout of the popup window? For example, I would like to eliminate the gray part (with the writing "about blank") and the writing at the top "aboutblank - google ch.." Thanks in advance and keep in touch! 

Hello everyone, I have a question regarding the 2019 version of RH... was there a usable version of "Robo Help Server" for this version, if so, is it included in the RoboHelp license or could it be purchased separately?Otherwise, would it currently be possible to purchase a license for a version of Robo Help Server compatible with RH 2019...or would it be necessary to update the entire RH suite?ty

Hi all,I am developing a website for documents using RH 2019 (Classic Version) and I am having trouble to insert buttons to let the user to change the language (for example: switching between Italian and English). I inserted this code: <div class="engLang"><input onclick="setLanguage('ENG')" type="image" name="image" width="30" src="../Azure_Blue/engicon.png" /></div><div class="itaLang"><input onclick="setLanguage('ITA')" type="image" name="image" width="30" src="../Azure_Blue/itaicon.png" /></div> into the <div class="topic main"><div class="functionholder"><div class="buttons"> into topic.slp file and it works for desktop version of the website.I want to insert the same buttons into the mobile and landscape version of the website and I tried to insert buttons into <div class="functionbar"><div class="nav"> for the landscape version and into <div class="mobilespecialfunctions"> for the mobile version bu

I recently upgraded to FrameMaker 2022 and RoboHelp 2022.3.93 and I am not able to properly import the index markers from framemaker. The markers import into RH as a bookmark but with a random generated number as the id instead of, for example, IX_Marker1, IX_Marker2, etc. Because of this, they are only recognized as a bookmark and not an index entry - so the Index in RH has no keywords after import.The previous versions of RH had the option during an import to Convert Index, but RH 2022 does not. Is this something that will be added into future versions of RH or is there a workaround to import the Index markers?

Good morning Community,We have purchased Adobe Creative Cloud and Robohelp licenses, since we are dedicated to content editing. They are different products and suites, but .... the licenses are incompatible with each other!If I log in with Cloud, it closes robohelp and vice versa. I can't have both licenses (software) working: The license I have to choose makes the other package go to trial or closes the program I need.To edit in Robohelp, I need to be able to have Acrobat or Photoshop, both suites. But for each use, I have to log out and log in with the other one, which makes it impossible to work.I have no contact with Adobe with this, just a totally useless bot chat, so I turn to you, the Great Community.Is anyone in a similar situation, can you help me? Thanks in advance.Regards,

Hi everyone,I have RH 2022.0.346 and I would like to understand how to customize the TOC icons in a Responsive HTML 5 output. In particular, I would like to highlight with an arrow only the sections with subparagraphs.Can you help me?

Hi all,  I changed the icons in the template/layout section of my RH Project (version 2022.1.188). The point is that in the output (seen in Google Chrome) the personalized icons are not aligned with the TOC's titles, as they originally were using the default RH icons. So my question is: is there a way to align these icons?

I am (mostly) going to refrain from stating my vocal opinions on Robohelp's translation functionality. I'm just going to highlight the problems I've encountered as a heavy user of the Robohelp translation functionality (2022.3.93) with the intent of informing others. ContextRH indicates that it offers the ability to translate your project into other languages. It does this by the normal way of generating XLIFF files of your topics, snippts etc. Ideally, these XLIFFs get translated and you re-import them in your base project, which generates translated topics in the specified translation project. Problems encountered:EXPORTING- Bookmarks do not get converted to XLIFFs. In other words, any <a id="..."></a> bookmarks you make will disappear in the translated topic. This kills any links or crossrefs you may have used referring to that bookmark. Adobe support is aware of this problem and the current work-around is to fill up the bookmark <a> tag with text, e.g. &

I am using Rh 2022.3.93. Is there a way to run a report showing all cross-references I have in a project?

Hi, I installed RH 2022 and imported amn old project dated 2007. I ignored the version number used at that time. I imported using Project Upgrade and selecting the project Help.xpj. All is imported but when requiring to generate an output I get the error message "Failed to generate Microsoft HTML Help. Check log for more details."  Same error for all types of selected output.I have no idea where is the log saved. I would appreciate to be guided . Thanks in advance

Dear Adobe Community, I am writing to report a problem I encountered while using RoboHelp version 2022.0.346 to create a frameless output. The problem is related to linking sections within a page.I use h2 and h3 tags for the titles of my sections on the page, and they are also displayed in the Mini TOC. However, when I copy the link of a section from the Mini TOC and paste it separately in the browser's address bar, the page crashes and shows an error message. This happens with any section link I try to use.The pages I create are quite long, so it would be very helpful to have links that will lead directly to the needed section, without having to scroll through the entire page looking for the information. This would also improve the user experience and the accessibility of my content.I would appreciate it if you could look into this issue and provide me with a solution or a workaround. Is this a known bug or a configuration problem? Is there anything I can do to fix it or avoid it

Hi,I just tried to install the current version of Robohelp. The installer comes up, starts the browser. After successful login into my Adobe account nothing happens in the installer.The link on the bottom ("If your browser doesnt react, click here") does not work. Nothing happens when I click on it.Fresh Win 11 install, company managed device with admin right. Latest RH16 download

Hi, I have a question regarding the RoboHelp searchbar (ver. classic 2019),  It is possible in some way to restrict the search field to a single project (in case the main project has merged projects) or it is possible to merge the search results divided by project.Finally, can anyone tell me if and how conditional expressions "refine search" work for this field.ty Thomas 

Hi   I'm not sure if this is related to an issue JC @Saleinet" posted in November, but today, all of a sudden, every style in my CSS disappeared from the UI and every topic lost its styling. The link meta tag in the code still points to the correct CSS file, and I can open the CSS file if I choose it from the Contents list (Contents > assets > css> …). All the style definitons look correct, but somehow the link to the topic files has been broken. Any ideas.   {Note: this was not straight after an upgrade; just a sudden out-of-the-blue problem.]   RH 2022.3.93.

I make modifications to a few topics, click Generate to view the reults. They are as I expected: they match my changes. I then publish the project. But the changes are not reflected in the published version. RH seems to have picked  up an earlier version of the project, in a different folder (which I can see immediately because I had changed some heading colours since that last version.) What on earth is going on!

Hi, Is there any way to enable substring search in CHM output? If someone has (finally) found a different solution for a compressed, offline HTML output, I’d love to hear about it.

Not really sure how the multiple stylesheets got assigned to most topics, but they need to be removed across the project. Is there a way to do that without having to open each indivicual topic and deleting the incorrect stylesheet?Also, I noticed that even if the stylesheet has been removed from the topic and saved, when I close and re-open the project, the stylesheets are back again. Any thoughts how this can be resolved?

I cannot seem to find any (up-to-date) documentation on how the user can use search in Frameless (2022.3.93) Robohelp. I am not talking about search results (that's another can of worms), but how you can optimally construct your query. For example, putting a query between quotation marks will search for that exact string ("cannot be accessed by"). Using the query 're*ce' will find 'resource' and its plural 'resources'. But I have no idea what else is possible (multiple AND searches? excluding words?). Is there any recent documentation on all query possibilities?

Hi Adobe Community,I'm encountering an issue with the responsiveness/scaling of my document in RoboHelp 2019. Despite my troubleshooting efforts, I'm still facing challenges in ensuring that the document displays correctly across different devices.When viewing the file, the page is not displaying complete content. It is half cut at the bottom of the page, making it difficult for users to access the entire document.I've tried various methods to address this issue, but haven't found a solution yet. Could anyone provide guidance or suggestions on how to resolve this problem effectively?

I wanted to check if there is an option in Robohelp Version 2022.1.188 with "Responsive HTML5" Output to aggregate separate content pages under "Author" into a single HTML5 page in the "Output". Please advise.If there is such option, please let me know if any other preset which has it. Thank you.

Can anybody help me how to translate snippets.All seems to be set OK:Language set to UKTranslate : yes But when I look in the tranlated project I get :assets/snippets/Notes/Note_Product_loses_guarantee.hts" is not definedor they are just not tranlated even though all was synced. Using Robohelp: 2022.3.93

Hi Something strange has just happened to a RoboHelp project I have been working on and off for some years. When I go to select a related topic, or a topic to link to, topics that match my search entry are duplicated (i.e. they appear twice). Looking at the preview offered, I can see that one topic is up to date and the other is an earlier version. However, when I look in the project Contents folder there is only one topic file.  Somehow or other RH seems to be holding on to an earlier version of files I've updated (where?) despite there being only one HTM file for the topic in the Contents folder . This is especially annoying as I can see myself wrongly selecting an out-of-date version. A screenshot of the duplication is attached. Any ideas? [Version: 2020.4.173]   TIA Geoffrey

Where is the Advanced Option in the project Settings window?   Robohelp version: Version 2022.3.93  

Hi I've just encountered the frozen thumbnail issue with 2020.8.34, so I've bitten the bullet and attempted to download the latest version of RH. But when I go to my Adobe account and display the list of Adobe products I've registered, I don't see RH listed. I've been paying the monthly subscription for a couple of years now, so Adobe must know I'm a legit user. Presumably RH is not in the registered list of products because I didn't explicitly register it (though I would have thought it would be automatically registered when I bought it). So how can I download the latest version? I could probably downlaod it directly (rather than through my account), but presumably I would ned a product key to install it … and I don't have a product key (and don't recall getting one at th etime). Any ideas?TIAGeoffrey