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Hello EveryoneHow Can I Stop Monthly Payments For Adobe Stock - 10 images a month (one-year)Thanks
I wanted to use a stock layout, but whenever I try to open it it just says "saved". FILE #: 200431001
I am trying to purchase an image and it keeps having a popup message "now that you've logged in please make your selection again" when I add to cart? I've already tried logging out and logging back in with no luck
Why Adobe charged me £1 for 10 free stocks ? I joined 10 free stocks program, canceled it after 1 day but Adobe took £1 for nothing. I dont know what is going on. Can someone please tell my why ?
I've just finished my one-month free subscription for Stock. I want to delete the subscription, but I don't know why, I've changed three different payment methods (credit cards) but all the time the payment is refused... i tried to get some informations on Adobe chat but with No effect. Please help me. Is my account
Gentile,quando provo ad effettuare un acquisto di un'immagine, non capisco perché ma ritorna quest'errore:ErroreImpossibile elaborare la transazione in questo momento. Verifica le informazioni o immetti un numero di carta diverso. Se non è comunque possibile effettuare l’ordine, contatta: Formazione e supporto.Come posso risolvere?grazie
Hi,I tried to cancel but it shows the error message to cancel like below.There was a problem processing your request.If the issue persists, please contact Customer support.Retryit's been a month and I don't use it. I have to cancel today but chat is closed, phone isn't open sat. and keep showing this message and can't canecel by myself!!!!HELP ME!!!!!!
Hello! I've subscribed to adobe stock free trial, and I intended giving it a try to use the photos as part of some graphic designs that will be used to accompany blog posts. If i cancel my account during the free trial, are the photos I used still covered under the standard license?
Hi there, My monthly allowance of 10 images has not been refreshed even though I was billed on 23/11/18. Could I get some assistance regarding this issue ?Many thanks
I've just finished my one-month free subscription for Stock. I want to delete the subscription but I think it's too late... Do I have to pay the next month? If needed, I'll do it... But I don't know why, I've changed two different payment methods (PayPal and credit card) but all the time the payment is refused... Please cancel my subscription!
While this may seem a petty thing, i just was very angry about a vector image (AdobeStock_112205286) i just licensed and downloaded. The lines in this so called vector image are baked into pixel data and in the vectorised text there is an annoying typo.This is not what I expect from a company like Adobe. Please make some quality checks with the stock material you sell and implement a system to flag lemon content like this.Someone else had a experience like that?
Hi There, I have registered under an individual account and cannot access the 1`0 free stock images.It keeps asking me to buy the upgrade package. Please assist.
Hello, I'm not sure if this is the best place to post, it's just where Adobe funneled me for support. Kinda funny discussing billing issues on a public forum but here we go.I have 53 license credits for Adobe Stock, however when I try and download something I get the following error.My card on file is valid and I don't have an outstanding balance.Please advise.
Several of the images that I have licensed are now designated as unlicensed in my CC Library, and have the Adobe Stock watermark. I have a current subscription, so I do not understand why some of my licenses seem to have expired. Thanks for any help you can provide.
I just encountered a similar issue. Searched vector image, downloaded (image: 207186542) and come to find out the entire image is not vector. This is a problem because my client has approved and I'm planning on using the image at a large size. Raster part of image is pixelated. When I search vector I expect the ENTIRE image to be vector. Is this not the case?
Hello Adobe,I would like to have a refund on my last month subscription.I find it kind tricky that your force to give credit card data and don't even send an email notification when free month is almost over.I have 14 credits that I will probably never use, it's why I'd like to ask for a refund please.Thanks for your understanding,Best regards,Bastien
Hi, I've just tried to log in into my fotolia account. it doesn't exist anymore. How can I get the pictures I've purchased?
Hi Everyone,I've just purchased Stock Image 169497006, a vector (.ai) image. I am using it in a small social media post and the .jpg looks pixelated. I created a smart object in PS and sized it, which has always worked in the past. I did just update to PS 2019. Is there something in this upgrade that could have caused this? Any advice?Thank you!
Hi,I just downloaded File 226845351 to use as a vector image. It downloaded as an AI file but when I open it in either Illustrator or Photoshop it opens with the checkerboard background on it and I can't seem to find the layer to turn it off. Am I missing something or is there an issue?Thanks!
I pay my invoice on the 15th of each month. Does that mean I can license 10 photos between the 15th and the 15th or by calendar month? If I don't license 10 in one month can I carry it to the next month? Thanks!
I have an Enterprise account with Adobe. When I go to Adobe Stock, it says I can try 10 images for free. However, when I go to download an image to My Library, the wheel just spins and says "Please wait" indefinitely. Do I not actually get to try it for free if I have an enterprise account?
Jag laddade ner en skissbild från Fotolia för en månad sen. Nu hittar jag den inte här, trots att jag har bildens namn/nummer. IMA92934
Hallo, mein Mac kann eine Datei nicht öffnen, zeigt mir an das sie beschädigt ist. An dem Format kann es nicht liegen. Die anderen Bilder sind auch im ai Format. Es handelt sich um das folgende Bild: #225087907Ich hoffe es kann mir jemand helfen ? LG
I am a current subscriber to Adobe Stock, and am in the early stages of a project where I will potentially be using stock imagery.Before purchasing, I wanted to seek some clarification and assurance from Adobe Stock that my intended usage falls within the bounds of the standard license agreement. My understanding is still a little bit murky after reading the license agreement.The project consists of educational worksheets/games that a customer can purchase and download as a PDF. Each worksheet or game will incorporate several stock images. Certainly the images I will use in each game/worksheet will contribute to the value of the game, but, in reference to 3.1.b.ii.B of the standard image agreement, no single image used represents the primary value of the game. It is the combination and layout of the images, all together, which determines the value and nature of the game or worksheet.In summary, I am creating non-customizable digital worksheets/games that a customer can purchase and dow
I downloaded a sketch image from Fotolia one month ago. Now I can't find it here in Adobe Stock, even though I have the picture's name / number. IMA92934
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