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I recently downloaded #171455908 which I thought was a tri-fold brochure template but I've since noticed is listed as a standard image. My problem is I thought this was an editable template which I would be able to customize for my company. I use Tk to sync any fonts i don't have but I'm lost as to how I can edit the text and remove the paths around the text. Layers are unlabeled and I could use some help.Can someone let me know if I'm able to edit this brochure or should I try to return it? I have all Adobe app and if I can edit the text, change colours and use my own images I'm going to be a hero around the office! Thanks for your help!
Hello,I paid Adobe Stock for One year and my credit card is off now and I don't want to subscribe to the service again.When I try to download a picture the website ask me to add a credit card... I Have 110 credits why it asking that ? I'm stuck I don't have the choce.Can someone help me to remove the subscribtion definitly I just want to use my credits.Thank you
I accidentally purchased AdobeStock_96111688.mov instead of AdobeStock_178267581.mov. Is it possible to change the license to the correct shot, 178267581?
I have a client who is a writer and she's having me design her book covers as well as the inner layouts. I've created a book cover design using a Standard License asset which I have since modified and added other elements to. In this case is the Standard License sufficient?
Hello to the team,Im trying to cancel the free trial subscription to the adobe stock but i cant find the way.Under the manage plans section there is not a cancel plan button.
Hello, I accidentally licensed three videos for a preview project. Is there anyway to return them? I got them on the 17th. Thanks for any help! Angie
Good afternoon,I would like to cancel the payment of an Adobe Stock license made this afternoon.The order number is # ADD000567858ES and the amount of 59.99 €. I had never used the product before, I do not know the functioning of the page and, having 10 free images, I thought it was with all the licenses. I urgently request the cancellation of the operation and the return of the money.Greetings,Nacho Herranz
Hi I'm using the Stock website on Windows 10. Have seen this problem on two different PC's. Have also tried using Chrome and Firefox, but still the following problem persists.When I do a search the 2nd page of results will not load. Just get an error message. This has been happening for about 3 or 4 weeks. Looking to report it to someone that can raise the bug.Thanks, David
So for example if I buy 5 credits for $49.95, I can buy 1 premium photo with that, that usually cost between 249.99-499.99? Is that correct? Why such a jump in price?
Hello,My organization recently converted our Fotolia subscription over to Adobe Stock. In the process, we ended up creating a new Adobe ID for this account. Is it possible to retroactively link this new Adobe Stock ID with the existing Creative Cloud ID of one of our team members?Thanks!
If I have some footage that includes say a brass band playing a known tune, or a rock band playing their own song etc can I upload it as editorial? Thanks
Hello, I'm french, sorry for my English.I have buy a license with 10 downloads.But on my library, I only have 5 files.Can you tell me how to find my others downloads please ?Thanks.
Hello,I have ordered a file on adobe stock. Usually, I receive files in jpeg but the last file I bought :#85921097is .ai so I cannot open it.How can I do to have it in jpeg please?
Today I have bad feelings towards Adobe. I've just discovered that the 30€ monthly subscription to Adobe Stock, which I need no more, has been renewed for a full year until April 2019, and I have to pay 140€ if I want to cancel it. This is very near to a fraud — I'll never, ever use an Adobe service anymore.Really there is no way to exit this service without subtmitting to this extortive request?Also, is there a way to NOT automatically renewing this service?
Bigger businesses can pay $200/month to get 750 images/month. That's 26 cents each. And being 26 cents, it's obviously profitable for Adobe at that price, otherwise they would never accept it at that price. So even though this is profitable for them, Adobe thinks it's acceptable to charge the little guy over 11 times more per image. This seems rather greedy.I pay over $600/yr for software. That's pretty damn spendy already. Especially for one guy who doesn't even make a living from it. It used to be that year over year you would be charged an upgrade fee (and that was only if you wanted to upgrade.. Now it's just the same full price over and over. Could they at least not rip us off with the stock images? Some of us were happy with the Dollar Photo Club. But Adobe just had to work towards dominating the market and ruin that for us, buying the company and then charging 3 times the amount. Cut us some freakin slack.&n
Yesterday, I could download photos as jpg.Today, all Adobe Stock photos have been changed to .ai photos on my computer and the only way I can download them is as vector files.Need the jpg. What happened?Help?
I licensed image #202424605 but it blows out my scratch disk (even though I have plenty of space) as it downloads in a size something like 62 x 59 (can't remember exact numbers). Can this image be fixed so that it is usable or can I get a credit for the license since it is usable for me in the state it is in right now?Thanks,Michele Preste
Hi,I recently purchased an extended license for an image and was able to download it without the watermark. However, I can't find anywhere where I can download a copy of the extended license which details my rights under the extended license agreement. I need a copy of both the extended license and the signed model release form, or at least a clause in the extended license wherein Adobe guarantees that a model release has be signed and they have it on file. Any help would be great. Without an actual copy of the license, I basically spent $79 for nothing. The license is what protects me if my right to use the photo were ever challenged.
Hello,I'm interested in purchasing a photo of a model using an extended license. The photo will be used as a part of a cover for a novel. Can anyone advise me as to whether I am in the clean to use the photo under the extended license even though the face of the model is fully identifiable? I know there are some legalities to using photographs with identifiable faces, and unless a release is signed by the model, there could be legal claims used against my cover even with my extended release. Is this correct? Can Adobe provide me with the written release for this application? Is it included with the extended license? Any help would be very appreciated. I've contacted Adobe but don't have an answer yet.
Hi,I am getting the same charges & have no idea what they are for & all the replies you have on your website do not explain these charges.Would you please cancel this debit to my credit card immediately.Many thanks,Hugh
Hello, I accidentally licensed this Image 100554521 too. Could you help me undo it?Thanks
Hi There,I d like to know how can I do to unsubscribe to adobe stock,many thanks for your help,Regards,Pascaline
Hellomy creative cloud launch bar says "Get 10 free Adobe Stock images".Does my cloud subscription include any free images from Adobe Stock?
Hallo liebe Adobe-Community,wir sind in den vergangenen Tagen mit einem "Adobe Stock Testabo" durchgestartet. Hierzu möchten wir gerade unser Blog "https://nutstribe.de/ ". und die dazugehörigen Social-Media-Profile wesentlich verschönern. In dem Bereich "Pinienkerne" haben Sie wirklich großartige Fotos, das freut uns sehr! Bevor wir zu Adobe Stock gekommen sind, hatten wir immer "Fotolia" genutzt. Dort gab es statt den Abos Credits. Bei Fotolia war eine Nennung des (c) im Impressum eine Pflicht. Wie sieht es bei den Fotos aus, diese wir bei Ihnen erworben haben. Wir konnten hierzu auf der Website nichts eingehendes finden. Deshalb würden wir uns sehr freuen, wenn wir direkt eine Antwort von Ihnen erhalten könnten. Wie dieses (c) bzw. die Nennung auf der Website/Blog und in Social Media Profilen zu handhaben ist. Vielen Dank vorab, für Ihre Mühe!Schöne Grüße,Andreas– nutstribeP.S. Bleiben die genutzten Lizenzen nach gekündigtem Abo bestehen? Wir möchten vll.nur temporär über mehrere Ze
How can I buy pictures licenses not for me but for a small NPO / NGO?I have an account and have already bought pictures for myself.Now I want to buy pictures for a NPO / NGO where I am a member. What do I have to do to ensure that the images in the license belong to the NPO / NGO?best regardsVolker
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