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Hello, I am trying to set up my Adobe Stock Contributor account from Bangladesh.I select Bangladesh (+880) and enter my valid mobile number, but when I click “Add,” I get this error: “An error occurred while performing this action. Please try again later. Could someone please help me resolve this issue?*** Moderator deleted private data ***
As per the title - I’ve downloaded this and the strokes are not editable. When zoomed in I wonder if they ever were as they have rounding at the joins implying they have been vectorised from a bitmap source.Tried a couple of their assets and the same result:21543963122109940722
I'm at the end of my rope trying to interact with the representatives in the customer service department. I would like to make a formal complaint specifically about the customer service - but I can't find an email option. Where do you send complaints?I have an adobe-stock account for work, and in that account, which is under one email address and one phone number, somehow there ended up being two profiles. One is labeled "Personal" and the other is labeled the name of my company. Both had just under 100 credits each. I have no idea why they were separate. In any case, I got a notice recently that the credits were going to expire if I didn't sign up for a subscription. BUT I HAVE ONE. So when I contacted adobe via chat about it, each time the person would act very confused and say that there were not two profiles, then - oh yes, there are two profiles, then - oh you need a team account, then - oh you have a team account, then - well, to fix this, you need to be the team admin, then - oh
Hi,since yesterday i can't connect to my account for buy one videowhen i'd tried to connect for pay i'm automaticly redirected to an error page "502 Bad Gateway" - nginxsomeone can help me ?cdly
Hello,I have a question regarding the use of AI-generated images as references for creating original vector artwork.My workflow is the following:I may use an AI image generator to create an image that serves only as a visual reference or starting point.I do not upload the AI-generated image itself to Adobe Stock.I manually recreate the artwork completely from scratch in Inkscape.The final SVG/EPS/vector file is created manually by me. I redraw the shapes, paths, colors, details, and composition myself rather than using an automatic image-to-vector tracing function.The final submitted file does not contain the original AI-generated image or AI-generated raster elements.My question is:If the final vector artwork is entirely recreated manually by me from scratch in Inkscape, and the AI-generated image was used only as a visual reference, do I need to mark the Adobe Stock submission as “Created using generative AI”?In other words, can such a manually created vector illustration be submitte
気がついたら、投稿した画像が強化ライセンス・拡張ライセンスになっていました。プレミアムはついてません。違いはなんでしょうか?
hola buenas, soy principiante y necesito ayuda, he subido varias fotos pero han sido rechazadas por faltacalidad, no entiendo el porque ?
Hello,I have already paid approximately USD 400 for my current Adobe subscription, and there is still approximately one year remaining on the plan. However, I will no longer be using this subscription, so I kindly request a refund for the unused remaining period.Today, I made the payment because I was repeatedly receiving payment requests and warning messages on my account. My intention was to resolve the payment issue first and then proceed with the refund process. Therefore, I would like to request your support in processing the refund today, as the payment was made today.As the payment was made today, I understand that I may be eligible for a cancellation and refund either on the same day or within the applicable 14-day cancellation period. I would therefore kindly ask you to review my case and assist me with the refund as soon as possible.I have also tried changing the plan and exploring other available options, but I am unable to see any information regarding the amount that would
Hi everyone,I’ve received a message from Copytrack regarding an image I used, claiming that it’s not properly licensed. I’d like to provide proof of my license, but in my license overview on Adobe Stock, I can see that the image is licensed but can’t find an option to download a physical license.I’ve noticed online that some mention a ‘License ID,’ but I don’t have this tab in my overview. I can only see the standard license, stock media ID, date, author, and price. Could someone advise me on how to proceed or download a more detailed proof of license? It was a free stock image.Thanks in advance!
Christopher, hello. I have a copyright company requesting proof of a license for an image I downloaded in 2019. I sent them a screenshot bigger than this, but they are being unreasonable. How can I get this info?
Since I do not know what these payments are I need a confirmation showing that I approved these debits from my credit card. My other option is to just stop any payment.
Hello,I have an active Adobe Creative Cloud Standard subscription. I recently downloaded 2 assets (images) with a Standard License from the Free category on Adobe Stock and incorporated them into a website design for a client.How do I properly transfer or assign this Standard License to my client upon delivering the final website?I would like to avoid requiring the client to create an Adobe Stock account just for these 2 free images. Is it sufficient to create a client transfer document/contract that explicitly lists the Asset IDs and hands over the usage rights for this specific project? In the event of a copyright compliance check (e.g., automated copyright crawlers), would this documentation along with the Asset IDs be enough for the client to prove legal usage? Thank you for your guidance!
Hello! Please review asset ID: [#2161855411]. It has severe AI artifacts: deformed legs, broken anatomy, and blurry faces. It does not meet Adobe Stock quality standards.
Can I create a paint by numbers art of an adobe stock image and sell it? I just want to make sure so that I am sure about what I am selling.
I’ve been talking to agents in the chat for 30 mins now trying to get a simply credit back to my Adobe Stock credits for a bad image I downloaded (a vector file that was not a vector file).This is happening multiple times a week. I have lost SO much time trying to get credits back for bad images. Any reason why I shouldn’t just cancel my subscription?!Any tips for how to get your credits back quicker? The chat agents never understand!
I licensed 2 images https://stock.adobe.com/images/welcome-to-fabulous-las-vegas-nevada-sign-illustration-with-palm-trees-and-desert-landscape-background/1950781746 and https://stock.adobe.com/images/welcome-to-fabulous-las-vegas-nevada-sign-graphic/1957868366 both of which are just image traced from another file or an Ai render. These are not great quality, and I’d like to get my credits back. How do I do that?
Adobe!???You have seriously messed up the workflow and are absolutely cramming down the users neck something that is not useful unless specifically requested by the user - AIStudio.It’s an extra diversion and workflow interruption at very least, but I don’t want to go into another environment - I want to see the asset details quickly, I am unlikely to want to edit it in some AI way and if I do I’ll ask for the interface on command.And what of the creator and creators intent - “here’s what they did, mash it up”.Honestly you are out of touch and you aren’t reading the room at all.This is making me seriously rethink my stock source now, because I can’t cope with this jarring workflow.So, the question - how can I disable this force-fed stuff.Stop trying to justify your AI investment by forcing it down our necks please, that’s very different from asking us what we want.I’m really unhappy about this for so many reasons, practical and philosophical.EDIT : AND WHERE ARE THE “OTHERS IN THIS SER
I have had the subscription for years and no longer use or need it
Can anyone confirm whether Adobe Stock asset #808645209 is marked as generative AI in Adobe’s system? The public page does not appear to show a Generative AI label, but the image looks AI-generated or heavily synthetic. Thoughts?
Minha conta do Adobe Stock foi desativada. Segui o procedimento por email mas não tive retorno. Não entendi o que exatamente fiz de errado para provocar a desativação da conta e gostaria muito de ter ela de volta, pois estava trabalhando no portfólio desde o ano passado.Gostaria de saber se a reversão é possível, e se sim quanto tempo pode levar?Também acho interessante que o motivo da suspensão seja mais claro, pois o email informa muitas possíveis causas que levam a uma punição, mas ainda não sei quel foi que eu cometi (entendo que nenhuma pois tenho seguido o mesmo padrão de produção de imagens faz meses).
Hola, buen día. Quisiera cancelar mi plan actual de Adobe Stock, pero me aparece un problema de facturación y no deseo continuar con el servicio. No puedo regularizar el pago pendiente y me gustaría cancelar la suscripción sin cobros adicionales. Agradezco mucho su ayuda para resolver esta situación lo antes posible.Además, necesito que me devuelvan el dinero del plan de Creative Cloud. Yo cancelé el plan, pero de igual forma me realizaron el cobro. Agradezco su colaboración para gestionar el reembolso correspondiente.
We need better AI filters. Content needs to be reportable for AI use. File: 2085566490 for example, what are the things in pink?
I’ve just downloaded this vector image, and it has an insane amount of anchor points for what is a fairly simple design. Surely this must be a traced image and shouldn’t have passed the contributor checks? For reference it’s image 1972616912 from seller MdRezaul
Hello Adobe Staff,My contributor account (Adobe screen name: NorritiStudio) was deactivated by an automated security flag right after I submitted a duplicate payout request to my verified Payoneer account. It was a simple system lag, and I have previously received successful payouts to this exact same account (the last one was on August 7, 2026).I have already submitted the official legal appeal form via Adobe Trust Center on August 31st, but I haven't received any updates or emails since then.Could an Adobe Staff member please look into this and kindly escalate my pending case ADB-46857260-X7P9 to the Trust & Safety team? I am losing my daily income due to an automated glitch.Thank you so much for your assistance.
One of your former clients, NOBSMARKETPLACE, purchased images from you to use in their articles. The client has now gone under and I am being harrassed by an image licensing bandit. Can you help>?
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