Stock

I would like my membership cancelled as well please, I had no idea i was being charged this every month and it does not give the option to cancel my member shipThank you Nicole

Hi,on january 31 I bought the plan 40 images for 99.99 USD, and again in february 28th my plan it was renewed on its own, and the day wasn't even finished yet, i'd try to follow the steps to from Devolución, cancelación o cambio de un pedido de Adobe but i never found the serial number i hope you can help me, thx!

Hi Beverley Gray,I am having the same issue. Is it possible to cancel that for me please?Thanks,

I have contacted Adobe support about this same issue and they are telling me the same garbage that I have to subscribe to a service just to get what I ALREADY paid for. I need another remedy aside your suggestion to contact and call support since it is staffed out of country without any escalation solution. This is a pretty basic customer service failure. Paid for product - Did not receive promised advertised product....

HiI’m also having the same issue. There is no “cancel membership” link under the ”manage account” link

Hello, I had been paying for an Adobe Stock Subscription and decided that Adobe Credit Packs were actually more suited to my needs as I needed to purchase Extended Licenses and it was cheapest to do this with Credit Packs. When trying to figure out whether I needed a Plan or Credits I read a blurb that said "Plans vs. Credits, Which is right for you?" and it identified "you can buy credits or plans separately or combine them". So I purchased a credit pack and cancelled my Adobe Stock Subscription. When I cancelled via the online chat the person assisting me asked why I was cancelling and I explained that the credit packs better suited my needs. He proceeded with cancelling my subscription and did not mention anything about losing my existing credits which I paid a lot of additional money for, however my existing credits disappeared. When I contact support they identified that I am out of luck and have lost my credits because I cancelled my subscription.Has anyone experienced this? Why

habe seit14 Tagen das Stock Test Abo. Möchte dies zunächst nicht als Abo weiterführen. Wann muss ich kündigen?Verfallen bei einer jetzigen Kündigung die 10 freien Downloads direkt oder habe ich dann noch bis zum Ende der vier Wochen Raum die Bilder zu laden?Markus

Hi BevI'm having the exact same issue - had no advice that my trial was ending and this came out of nowhere for me. I thought I had a little more time to cancel (I looked at the product early in the trial but something came up and I've been unable to go back to it at all).Would really appreciate if you could also cancel my plan please.Thank you

Hi had a LOT of credits in my account for images, they have all disappeared down to 10. They were rolling over from previous months. Please advice, I need these for my teaching programs coming up.

I am having the same issue and its asking to pay the standard cost but i have 10 images in my plan and i haven't downloaded anything since 2 month

I am also new to stock and find it so annoying how easy it is to licence an image! I just wanted to save image 106531423 to my library so I could proof to a client and it has licence it! The save preview to CC library didn't to be there??!!!!

Hi Twarita, I accidentally licensed 91053550 to my account. Sorry - very new to adobe stock and I must've clicked the license button when I only wanted to enlarge thumbnail. If this could be removed/credited - it would be much appreciated! Thank you -

Ein Stock Bild für Online Katalog verwenden. Weche Lizenz benötige ich?

We have this product registered:Adobe Stock - 10 pictures / month (yearly). ‎It was not our intention to have a subscription - we only wanted to buy some pictures on one occcasion. Now it seems like we cannot unsubscribe. How does this work?

Hi every oneI have accidentally gotten a stock images subscription (opps) and now I cant contact Adobe to cancel it. When I try to contact them I am stuck on these loading pages. What can I do?Is there an email address I can reach them on? Any help is highly appreciated.

While browsing through the stock, I accidentally purchased an image that I didn't intend to buy. Is there any possible way to remove it from my license library and receive a refund (it's FILE #: 189799585)? I tried chatting with support about this, but got disconnected and was not able to start a new chat.Thanks in advance for your help!

Hi there, I tried downloading the file 120167482 which are some hand-drawn, chalk-like icons. I paid with one credit but when you open the file, it's some abstract purple circle with a black background. I tried 3 x in different browsers but it's the same thing over and over.Any ideas? K.

The exact same problem here.I'm not be able to cancel my subscription to Adobe Stock because there is not button available ( cancel, switch). NothingPlease someone explain to me how to cancel my subscription

Hi All,I am trying to get the free stock templates onto my video but it is not showing up? What do I do?

Hi I am looking to create artwork for wedding invitations and other such events and would like to possibly some adobe stock images to support the designs on certain wedding invites/birthday events/ etc Can you please advise if this is ok to use under standard licence or would it need to be extended licence?The print run would be less than 500,000 as would be for specific weddings/events for individuals - these would be designed and printed per wedding/event as oppose to creating a design and advertising that design on say a website or having bulk designs printed ...Hope this makes sense and would appreciate if you could advise please, as moving forward this is something I am looking into and want to be sure using the correct licence for the imagesMany Thanks

I logged into my account and I had 30+ credits and now it is showing nothing. What happened and where do I now view the credits left available?

I have accidentally licensed image #185546235.​ It's my first day on Adobe Stock and I didn't realize what the button would do. Agree with many others that it's far too easy to license and there should be a double confirmation. I deleted the photo from my library, hoping it would give me credit, but it did not. Can you please add an image credit to my account?Thanks,Michelle

Lost my selected image # and can not relocate image on the Adobe stock library. (Had a drive failure and lost complete image with stock number on it) Tried up-loading image visual to library search - no luck?

I, I'm searching the image with the number on the object. It was removed from Adobe Stock, but I'm very interested in it.It's possible to contact the person who posted it?Thanks

I can't get any help cancelling this adobe stock membership. Can someone please do it. i don't want to be billed.