Stock

please help, I cannot open half of the . Ai files I downloaded nor the one I purchased.  CMon Adobe, issues that completely make a service like this only half reliable shouldn't be.  This issue does not make me want to pay for a subscription for this service and makes me so glad I only signed up for a trial..  Thank you. 

I purchased asset #1486129933 but the version that downloaded was the 1 second version instead of the full 30 second version.Pleaase advise.Thanks in advance,Casper

Hi there. I work in a team of designers and we are having issues with the length of some of the file names of stock images. We work under extreme pressure at times, chasing tight dealines so changing file names is not a top priority. Some of the file names are really unnecssarily long and this causes issues when we package our InDesign files. Is there any chance Adobe could limit the length of file names on Adobe Stock? File names that are more than a few words seems totally unnecessary. Is it just us, or is this a wider issue for other subscribers?

Bonjour,Savez-vous si nous pouvons télécharger gratuitement un fichier audio sur Adobe Stock avec une licence Adobe Creative Cloud entreprise ? Après l'ajouter comme jingle sur un autre fichier, les intégrer dans une bande de montage et exporter l'ensemble ? Merci d'avance,Cordialmente

I recently purchased 15 credits and licensed 2 images that were not required. Is there any way to refund these credits? Kindly help.  Asset IDs: #870578008 , #1107833862

I have an Adobe license with multiple user profiles. I would like to transfer my Adobe Stock subscription to one of the other profiles under the same license. Is this possible?Thank you in advance for your help.

Hello, everyone, I’m trying to cancel my subscription before it renews for a new year, my due date is June 26. I’m reaching out a week in advance, but Adobe is asking for a 300 € cancellation fee. Seriously??Thank you in advance for your quick reply.

Sorry, I thought I was posting to contributors discussions, I will move the question I post here over to contributors discussions.

Help please! It's impossible to access to my Libraries for several days.

Hello. As an individual user, can I use the standard licensed backgrounds I downloaded from Adobe Stock on my commercial company's website to provide information about the company?

I accidentally created an account and had a typo in my email making it invalid. Now I can't access my account or chat and I don't want to be billed after my free trial.  Is there any way to contact a human for help?thank you to anyone who can help.

Hi, if I search for the term 'Business Community' in Adobe stock, I get an overwhelming range of images of individual males. There should be significantly more females. Ideally I should get a sense of community rather than individuals - but if the system has to give me individuals and I didn't specify gender, then both sexes should be represented equally. 

Hey , I paid for Adobe Stock and they promised a 3 months free trial as well after the payment, i was downloading videos to use in my projects but it only allowed me to download three videos and then starts charging and it says that you dont have enough credits, so i am wondering like why i did pay like $30 for it, if i can only download 3 videos per month jajajajja can somebody explain me that ill appreciated. 

Hello. Could you please help me cancel the plan, as of now, as it was bought for the company goal, I am not able to afford it. Thank you, I would really appreciate your help.

I attempted to download this set of tropical drinks from Stock.adobe.com, but the file only contained broken links to unavailable .eps files. Please inform the creator to update their stock or remove this item. Thank you. 

Hello, Within the past week, our team has been unable to download stock images to our local drives, and then not even to a library. I was able to download one image today to our cloud library, but nothing is going in the local download folder. I was not able to download other files as the browser would time out. We've also had problems with auto-fills on websites, so we were thinking our IT might've changed something that is blocking something on our browsers. Both these bugs have come up around the same time in the past 2 weeks. Any thoughts would be appreciated.

hace unos meses se me hizo un cobro por licencia de stock y yo no la solicite y ahora me esta cobrando la mensualidad, me gustaria ayuda para cancelar ese plan no solicitado sin que me cobre los 244 dolares

Hi,I've always managed to access videos in the past as part of my plan but all of a sudden it's trying to charge me for an enhanced license. In the past i was charged 6 credits from my account but now it wants to charge me £47.00 for each video. I've searched and every single video is classed as enhanced. Is this normal or has something changed on my account because i've not had a notification to say anything is changing?I was speaking to someone via chat yesterday but was told someonoe will get back to me within 48 hours. I have a deadline though and really need to get this sorted.Thanks

Can I report a offensive image here?Found a vector with a necklace with a symbol (that im not even allowed to write the name of here) on it. Can't see why this content should be allowed.678356387 is the file ID

I downloaded Stock Video # 540970899 for an upcoming production with a tight deadline.  The information page stated it was a 40 second video.  It freezes at 10 seconds and stops at 13 seconds. Now what?

If I use AdobeStock material in a magazine and this magazine - with the same media owner - is republished by a different publisher in a different country, do I have to licence the images again?

Nachdem Adobe Fotolia nun endgültig geschlossen bzw. in ihr intransparentes und überteuertes AdobeStock-Modell überführt hat, ist es für meine Zwecke – Websites und Drucksachen für kleine Unternehmen und Non-Profit-Organisationen nicht mehr interessant. ich werde dieses Angebot nicht mehr nutzen.

I have just subscribed and don't understand how to use this service. I am the owner of a website, and I want to download some photos that are safe from copyright and legal for me to use on my site.My plan says I get 10 photos and one video.I see many photos that are marked "Editorial Use" - what does that mean, exactly?Do I download photos and then create folders in the library to organize them? What are plan credits and how do I use them? Any help for this newbe would be greatly appreciatedTIA

Hello, I want to log in to my Fotolia account. I enter my username and password, but I get a message saying this account is already logged in! What can I do? Where can I view my account and all my images? Thanks for the help.

Hallo, ich möchte mich auf meinem Fotolis Login einloggen. Gebe da mein Username und Passwort ein, dann kommt aber die Meldung dass dieses Konto bereits Angemeldet ist! Was kann ich da machen bzw. wo kann ich mein Konto mit meine ganzen Bildern ansehen? Danke für die Hilfe