Stock

I downloaded a text effect that said it's editable but after opening it in Adobe Illustrator I find that it's not actually editable. I tried to use the 'Report' button but I can only report it for "Copyright Infringement" or "Contains the names of people"

When I create an image online with "generate" in Adobe Stock and want to download it, I always get an error message in a blue/white box saying something like:"Unfortunately, a system error has occurred. Please try again or refresh the page."At the same time, a red error box pops up at the bottom saying:"An error has occurred. Please try again."I also can't store the image in my library because it says I must save it first. 😞Technical info: I'm using the latest Chrome on macOSAny idea ?Thanks in advance!Tom

I licensed file 484581220 if illustrator is running and i try to open the file from within illustrator, illustrator Crashes; no error messageif illustrator is running and i try to double click on the file in Finder, illustrator crashes; no error messageif i close illustrator and try to double click on the file in Finder, Illustrator never opens and then i get a crash report I'm on Mac M1,64GB memory, Sonoma 14.7  

I get the error 'HTTP ERROR 500' when searching for stock on stock.adobe.com. The problem has been going on for a few days. I use Chrome, I reset my entire browser and tried again, but it didn't work.

Am I able to buy an extended licence on a free trial of adobe stock?

Sorry to be making multiple posts in the forums here, but I noticed a new issue unrelated to my other post. On this stock image linked below, the vector and .jpeg versions do not look the same. The .jpeg matches the preview image from Adobe's stock site, but the vector only includes the "Hello fall" from the top right.   https://stock.adobe.com/images/good-for-greeting-card-poster-banner-textile-print-inspirational-thanksgiving-day-beautiful-handwritten-quote-lettering-message-handwritten-modern-brush-calligraphy-for-harvest/444598697?asset_id=444598697

Help me, so I can start with stock photos

I have been paying for the adobe pro feature for about 8 months now. At first it was working but for the past 5 months I have not been able to access this feature anymore but am still paying 21.64 every month for it. I have two emails signed up with adobe and have checked both numerous times and neither of them allow me to access the adobe pro feature. I have tried contacting adobe through multiple avenues but still get no where I do not need anymore money taken out of my account for a feature that I cannot access!

HiI ordered 5 credits today on stock.adobe.com, paying with card. I have recieved my credits and a mail to confirm my order.But I can't find my order in my account or the invoice. Not even if I click on the link in the order confirmation email.I ordered the credits loggin with my email address. But just to be sure I have logged in with my collegue's address as well, but it is still empty.I need to print my invoice so I would be grateful to be guided how to solve this problem.Regards/Malin

Hi,I recently started contributing to the Adobe stock library and I have noticed that my contributions are only available in the US market.Does anyone know how to make my content available worldwide or in certain market places? Thank youYousuf

I can't reach the adobe stoke page  

I was searching recently for Halloween related images on Adobe and noticed this seemingly AI-generated Halloween image not labeled as such. This showed up on a normal search with AI results meant to be filtered out:https://stock.adobe.com/images/monster-in-holiday-event-halloween-a-spooky-horror-background-concept/524295418I then noticed there is another image or two by that creator that might be AI but unlabeled (uncertain), like this one:https://stock.adobe.com/images/monster-in-holiday-event-halloween-a-spooky-horror-background-concept/524295433 And some others that are properly labeled AI but are poor quality, with garbled details and tree limbs that appear in the middle of the sky.https://stock.adobe.com/images/a-spooky-horror-background-concept-holiday-event-halloween-banner-background-concept/522748210 https://stock.adobe.com/images/a-spooky-horror-background-concept-holiday-event-halloween-banner-background-concept/522748208https://stock.adobe.com/images/a-spooky-horr

bonjour je suis facturée tous les mois de 50€ par adobe sur mon compte alors que je n'ai pas de licence adobe. etant etudiante cela est urgent ! comment contacter un service adobe pour arreter ca ? impossible de résoudre le problème en lisant leur blog...

Hello, please be aware that the following U.S. flag vector art file by 'Graficriver' has too many stars on the American flag—thanks!https://stock.adobe.com/images/usa-flag-icons-set-united-states-of-america-flag-vector-illustration/443874421?prev_url=detail  

Hi there, I downloaded an item today that I shouldn't have (blush). I can't find a way to return/unlicense it. I didn't download it. It's just sitting in my library. Can anyone point me in the right direction? 

Dear Adobe Message Board Admin, I hope you are doing well. I’m writing to express my disappointment regarding the recent issues with my account. I accidentally activated the yearly stock plan at some point and have now just had to pay the annual cancellation fee, which I did not intend to incur. I only ever intended to pay for one month of service.  Additionally, I have been billed multiple times beyond the first month, which is quite frustrating. Given these circumstances, I would like to request a full refund for the charges after the first month, as well as the cancellation fee. This has cost me hundreds of dollars for services I did not intend to have, or have not utlized.  I appreciate your prompt attention to this matter and hope to resolve it soon. Thank you.

There is no other tab.  No other options than just "license" and it is a complete gamble as to what type of license I seem to get. I have licensed some images that turn out to be extended, some that turn out to be enhanced, some that turn out to be standard.  I repeat there is no other tab or choices for any type of license selection. On hundreds of different images, years of using adobe I have never seen that choice.   If I click "License" it automatically licenses the image without me needing to click accept or anything so I have wasted credit's simply clicking license hoping I would be prompted with licensing options. Research suggests I need an "enterprise account" yet there are lots of people who have been able to purchase extended licenses without such account. I also have no available options for upgrading or changing my plan, nor can I find any link that directs me towards a page that offers the purchasing of an enterprise or business account. I ne

Cancelé mi período de prueba de 30 días y aun así me llegó un cobro mensual de una anualidad que no autoricé, no he podido cancelar ya que me dice que de hacerlo me haré acreedora a una penalización de $3,500 

Hi, i start adobe on 11/9/24, i start trial on two plan to see which one suit my need. unfortunately, the adobe cant be used. Each time i open the apps its restart because low memory (nothing i can do with it). 19/9/24 they charged me the subscription fee.I need help,1. If i cancel the plan today, (not 14days yet) will i confirm get refund? Because the cancellation page its seem like, my plan can be use until 19/10 even i cancel my plan and i will not get refund, so im so afraid to proceed with the cancellation. 2. If i not getting refund, can i change both plan into one same plan (different one for mobile) because its so expensive for me to pay for something that i cant use and also both plan mostly same apps (only some different)3. Already chat with live agent, they say i cant get refund for active plan? What that mean? 

Hello, I have licensed stock asset 475340834 to download but the vector file does not match the artwork. The vector file is labled with the correct asset number but when opened, is the artwork for a ball cap and not the excavator that is listed on that page. Please advise on getting this corrected on the site as I don't see anywhere to report this stock file is incorrect. Thank you!

I currently have 1,720 assets and 970 downloads. In the past, my vector uploads would be approved within one or two days, but recently, the approval process has been taking more than two months.In comparison, my brother, who has a similar account and uploads the same types of vectors, gets his assets approved within just a few hours. Despite having fewer assets and slower account growth, his approvals are much quicker.

Cannot access my libraries or search photostock pictures. When I click on website link (https://stock.adobe.com/photos) it briefly flashes the landing page but then within 2 seconds jumps to a blank, white page. Is there a current problem with Adobe.photostock site?

How Can I cancel my subscription if I don't have any access to the email I used? I can't login without the access. Someone used my Paypal account and I don't have any idea on how to cancel it.

I lost access to my Google account (it was tied to my work phone that I no longer have access to). I need to cancel my subscription without logging into my account.

I purchased Illustrator, without the addition of Adobe Stock during the buying options.I see that I have 35 stock credits. Why is that? I never bought any credits. More on that - if I click "license" on an asset in Adobe Stock, does it automatically purchase a credit pack?