Stock Contributors

Hello Adobe Stock Support,I am a contributor who regularly submits creative content to Adobe Stock. Recently, some of my submissions have been rejected, and I would like to better understand the specific reasons behind these rejections.I would appreciate it if you could explain what issues may have caused my content to be rejected, whether they are related to technical quality, image quality, metadata, similar content, or other Adobe Stock requirements.I want to improve the quality of my submissions and make sure that my future content fully complies with Adobe Stock's Contributor Guidelines. If possible, please provide specific recommendations on what I should change or improve before submitting my work again.Thank you for your time and assistance. I appreciate any guidance that can help me submit higher-quality content that meets Adobe Stock's requirements.

Hello Everyone , My Multiple Adobe Stock Accounts Has been Blocked , Because it was linked with each other through my payout method , Because it was same payout at my multiple accounts. Resultantly , My All Accounts Got Blocked & I have done so much work on these accounts . What can i do now ? Will Adobe Unblock My All Accounts , I'll Put Different Payout Methods this time .   Thanks  [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]  

I opened an Adobe Stock Contributor account with my own information about 5-6 years ago. But I did not do any work on that account and it was not used for a long time.Then around 2022 or 2023, I opened another Adobe Stock Contributor account with another Gmail, using the same information and started using it on another device. No login or information from the previous account is associated with this new device. I am working regularly on this new account and have also submitted tax information. So far, everything is working fine.Recently, I recovered my old, previously unused Adobe Stock account and started using it again. I gave the name and information of another family member to this account. That owner's tax information and payout method will be different.A Behance account with my own information was previously associated with the old account. Now I have also changed the information of that Behance account and matched it with the information of the new owner given in the Adobe Stock

My contributor account was automatically deactivated yesterday right after I updated titles and keywords to clear up "Data Issues" on roughly 70 files that had been sitting there for quite some time. All assets in my portfolio are 100% my own original work.Portfolio had just started getting traction and making good money.And now this road block. I have already replied to the email ticket with full context. Could a staff member please escalate Ticket ADB-46534604-H1Y9 to the Compliance team for a manual review?Thank you,Mike

I received two emails this week saying files had been removed, even though my account was deactivated two months ago. Has anyone else experienced this? Is it normal to receive these emails after the matter has already been settled?  

Hello Adobe Stock Team,One of my EPS files was rejected due to an intellectual property (IP) issue. I am not sure what caused the rejection, so I would really appreciate your guidance.I have attached the rejected EPS file. Could you please review it and let me know which part may have caused the IP concern? Your feedback will help me correct the file and avoid similar issues in future submissions.Thank you for your time and support.

Estou na dúvida se preciso rotular minha fotografia levemente alterada com IA.Exemplo: Fotografei uma série de equipamentos/gadgets antigos e incluí uma iluminação diferente ou elementos gerados com IA nas telas (pós processamento). Nesse caso eu preciso informar que é IA mesmo quando os objetos da cena são reais?

It has now happened to me. Here is what happened and what you need to do if it happens to you.Day 1 12:33 pm I received an email stating that a recently approved photo was re-reviewed and then removed due to a “quality” rejection.  Day 1 12:34 pm I received a second email stating that my account has been blocked for submitting content that violates Adobe Stock submission guidelines, or for activities that violate the Adobe Stock Contributor Terms, on the basis of internal review of your content and account.A logon attempt brought the following pop-up: I clicked on the “Contact us” link which displayed the following form where I could state my case in the provided textbox (remember that you are not logged in so you must add your contributor ID and email address): After submitting the form I was displayed the following message showing my case ID: I also received an email with a link to dispute the decision. I pressed the link and was redirected to the following form: I completed and subm

If you need to submit a support request to the Contributor Relations Team, use the contact link your Contributor portal. This does several important things that email can’t do:Gathers your Contributor ID & details. Date & timestamps your request. Sends your request to the relevant dept & team members. Auto generates a case number for that request.Emails are subject to anti-spam blockers & security settings that may prevent them from getting through.  Hope that helps. 

    Hello Adobe Stock Team,     I currently have 20 approved photos in my account.     I cannot see the Vector upload option in my account.     There is also a blue banner that says "AI and EPS uploads are temporarily unavailable".    The email address stock.contributor@adobe.com is also bouncing back.     Could you please enable Vector upload access for my account?     Thank you very much for your help. 

I am a long-time Adobe Stock Contributor with an established portfolio and images currently available for sale.I can no longer access my Contributor account because the email address associated with it was permanently discontinued by the email provider. The entire domain/email service was shut down, so the email address and inbox no longer exist.I contacted Adobe Customer Support, but they suggested creating a new account. This would not solve the problem because I need access to my existing Contributor portfolio, sales and earnings.I have also tried Adobe's account recovery using my current phone number, but it is not associated with the old account.I am happy to provide identification, tax/payment information, portfolio information or any other documentation necessary to prove ownership.Could an Adobe employee or Community Manager please help me escalate this to Contributor Relations for manual account recovery?Thank you.

While uploading Vector File (eg. EPS) a warning message shows at the top saying file had upload errors.Here is a screenshot of the warning.I have communicated with my friends who are also a contributor, they all admitted that they faced similar issues while uploading files. And they couldn’t resolved it anyway.

i am trying to upload my eps files as usual but today i got message says filename. eps couldn't be uploaded because it is not a valid file type.

Hello,I'm requesting escalation for a Contributor account case that has had no response for 3 weeks.Case ID: ADB-46176752-Y7Z3Submitted: July 16, 2026Account: 18028655707@163.comIssue: "Our Account and Submission policy does not allow multiple accounts" — all Contributor backend functions are locked.What happened:I accidentally created two Adobe accounts (one via VPN with US region, one from China with correct region). I deleted the old US-region account (susan.z.19880107@gmail.com) via account.adobe.com → Data & Privacy → Delete Account. My active account (18028655707@163.com, China region) remains locked.Root cause (based on documented community cases):Deleting an account on the frontend does NOT remove backend association data — payment method, tax ID, and device fingerprint persist in Adobe's fraud/account-linking system. This residual data is triggering a false "multiple accounts detected" flag, even though the old account no longer exists.What I need:1. Confirm old account is

My image of a candle and dark background was approved immediately, however a following image with the same photo with added text was rejected for Quality issues. Why is this? Im very puzzled. See screenshot of the rejected file. Appreciate any insights on this, thank you.

Hey, Recently I read an old article of Adobe about Keywords. But I want to confirm some of the things I read their as that post was very old and now Adobe may have new rules.1. Is it correct that titles aren't searchable?2. Is it correct that the first 10 keywords are most important keywords and the visibility of your assets depend on them?

Hello everyone,I am a new Adobe Stock contributor, and this is my first upload.My assets were approved about two days ago and appear in my Contributor portfolio. However, when I click on any approved asset, I get a "Page not found" (404) error.The assets are approved, but they are still not publicly visible or searchable on Adobe Stock. Asset IDs:2124761694 2124779307

Hello there,I summited photos but they were rejected for quality issues but I don't understand whycould you help me by give some comments and educate me how I improve myselfI submitted from 2 devices1st one is nikon2rd one is iphone 11 pro help me please,thank you all​​​​​​​

Hi everyone,I'm a bit confused about content rejections and would appreciate some help.I'm mainly facing two issues:Quality Issues – Some images are rejected for quality, but I'm not sure what exactly is wrong. I'm checking them at 100% before uploading, so I'm wondering what I might be missing.  Intellectual Property (IP) – My AI-generated human images are sometimes rejected for IP reasons. They don't contain logos, brands, or recognizable people, so I'm confused about why this happens. Am I doing something wrong when creating AI-generated human images? If anyone has experienced this or has any advice, I'd really appreciate your help.Thanks!

Dear contributor, your Adobe Stock contributor account has been de-activated. Please see your email for more information or Contact us. How to reactivate ?

Is it the shadows at the bottom of the frame? 

Hello im from sri lanka. When i try to use paypal as the payout option it says cancelled after like 10 days.and the money returned back to my contributor account. but i can get my payments through payonner. I did get my payout through paypal some time ago but to a different paypal account. I have checked with paypal and they didnt see any  problems.I really need get my payouts to paypal. Is there anything i can do to fix this?PS: title is wrong actually it should be ‘’ i cant get my payout through paypal’’

 Today i faced a problem on my contributor page. A note in red box on the top: "There was an issue loading the page. Please reload the page." And now my portfolio in the contributor section looks like it is empty, and the contribution history is also epmty. I tried to reload the page multiple times but nothing happend. UPD: Problem solved after doing logout - login. 

Last week i upload vector file successfully. but today i notice this. what is this? and why?