Account, Payment, & Plan

NECESITO QUE ME REEMBOLSEN $29.99+4.50+22.99+3.45+28.47+4.27+22.99+3.45 EN TOTAL: $120.11 PORFAVOR 

Hello i had replied to an earlier post but it was locked. I am constantly just in the last two weeks or so getting "Theres already too many instances of this program" pop ups when I sign into adobe illustrator and acrobat. Never in photoshop. I only use the same two machines I always have, also I shut down each of the individual computers when I am done but it keeps duplicating the same sign ins and not seeing them as the same. I had followed all the steps instructed online and via adobe to no avail. I keep having to end all sessions and sign back in. Its getting very annoying. Could someone please look into this as it seems I am not the only one having this issue. I am not using different machines, Just two mac minis, one at home and one here. I never sign into these accounts anywhere else and have done so for at least a year. This just started about two weeks ago. It started after I updated adobe the last time. 

Доброго дня, як відписатись та відєднати платіжну карту, послугами не користувалась і не планую. 

I'm trying to cancel my free trial and every time I try it says "Unable to load dataAn error occurred. Please try again. What number can I call, or what email can I use to get help in canceling my free trial?

Dear Adobe Support Team, I hope you are well. I am a student and recently noticed that a payment was deducted from my account for an Adobe subscription on 18 September 2025, even though my subscription started on 1 September 2025. I had disabled international payments on my debit card, so I was surprised that the charge went through. Unfortunately, this amount was taken from my pocket money, and I did not intend to continue with the subscription. I kindly request: Immediate cancellation of my subscription, and A full refund of the amount charged on 18 September 2025. For your reference, I’ve attached a copy of the invoice for this transaction.Please let me know if you need any further details such as my order number, Adobe ID, or payment receipt. I would greatly appreciate your help in resolving this issue as soon as possible. Thank you for your understanding and support. Best regards, [Private info removed]

Hello, yesterday 21.09.2025 i have purchased the subscription for Lightroom Mobile Premium via apple account in Appstore. It was working fine in the evening and today untill luchtime, then it suddenly stopped working. Premium functions are disabled. Restore purchases does not help, it says did not found subscription. Same account. In Appstore the subscription ia active. Could you assist how to fix that?

Dear Adobe Support Team, I am writing to request a refund for multiple charges that were made to my account without my authorization.   On November 9, 2024, I subscribed to the Premium Pro Plan (₩28,000) and the Adobe Stock Plan (₩36,000). However, I canceled the free trial shortly afterward and have not accessed or used any Adobe services since then.   Despite this, I have been charged ₩70,400 every month. The detailed payment history is as follows: - Dec 24, 2024 – Order No. BL2959997076 – ₩70,400  - Jan 17, 2025 – Order No. BL2988092258 – ₩70,400  - Feb 28, 2025 – Order No. BL3016472028 – ₩70,400  - Apr 17, 2025 – Order No. BL3073907376 – ₩70,400  - May 16, 2025 – Order No. BL3102491897 – ₩70,400  - Jun 16, 2025 – Order No. BL3131380276 – ₩70,400  - Jul 17, 2025

Hello,I would like to inquire about a refund. My email stated my free trail ends 20Sep2025 and today is the 20th. I was already charged for the service. I cancelled my free tral today as well.  Will I recieve a full refund of since I cancelled the plan the same day it stated? Kind regards

Hola a todos,Quisiera saber si alguien ha tenido una situación parecida.Desde mayo (primera factura debitada el 30 de mayo) Adobe me ha estado cobrando cada mes por un error de comprensión. En realidad solo utilicé el navegador una vez y nunca más volví a usar los servicios de Adobe. No me di cuenta hasta ahora, 6 meses más tarde, que me estaban debitando todos los meses por un producto que jamás utilicé.Ahora que quiero cancelar, me aparece que debo pagar una penalización bastante alta por cancelar antes de terminar el contrato anual.¿Alguien sabe si es posible rescindir sin pagar esa multa o incluso solicitar un reembolso de las mensualidades ya cobradas, dado que nunca usé el servicio?¿Han tenido éxito con el soporte en este tipo de casos?Gracias de antemano por cualquier consejo o experiencia.

Hi,  On the 15th September I activated my 7 day free trial of Adobe Lightroom. However, I checked my bank statement and found that I had been charged 11.99 GBP twice (so 24 GBP total). I researched online and found that if I cancel my subscription within 14 days I should be refunded, so I am planning to do this, but I first want to check that I will be refunded for the double charge.  Perhaps someone could help me with this and answer a) why I was charged twice, and b) why was I not given a free trial?  Thanks,Sarah

Jak usunąć numer VAT z danych płatności? Próbowałem kilka razy, ale zmiany nie zapisują się, a numer VAT nadal jest widoczny. Chcę zapłacić za subskrypcję jako osoba prywatna, a nie jako firma. Mam subskrypcję Behance Pro.

Hello, My free trial ended today, but I canceled the plan two days ago. However, today I was still charged for the monthly plan. Since I canceled the plan two days ago, will the amount be refunded to me? AI Assistant can't help.   [Mod: Moved to the Account,Payment & Plan forum]  

hola como estan? les queria pedir ayuda/consulta. El 14 de septiembre habia pagado un plan para empezar a usar photoshop, me arrepentí así que cancelé el plan el mismo día. Pero nunca me reembolsaron. A alguien mas le pasó lo mismo? Saben como puedo contactarme con alguien que pueda solucionar mi problema? Muchas gracias    [Mod: Moved to the Account, Payment & Plan forum]  

Dear Adobe Support Team, I am writing to request a refund for my recent subscription charge. I did not intend to continue the subscription, and the payment was processed automatically

Where to write to get a refund for Adobe Acrobat?

Buenos dias. Me inscribí a los 7 días de pruebas gratis y no me servio para lo que lo necesitaba entonces solicite la cancelacion al dia siguiente y me llego el correo indicando. "Lamentamos que te vallas y que el producto había sido cancelado. Pero despues de una semana empezó a llegarme la solicitud de cobro y que no me alcanzaba para pagar la suscripción de 28mil cop intente ingresar nuevamente y me aparece que ya esta cancelado pero me sigue llegando el mensaje y el dia de hoy me descontaron la mitad 14mil cop así compre directamente en la página miran como convertirlo en una estafa. Solicito que se comunique conmigo a través del correo <email id removed> porque ya están realizando cobros sin autorización y si no alcanza para hacer el cobro entonces van descontando lo que ellos quieren. Adjunto dejo imagen del correo de cancelacion y de el cobro que me realizaron el dia de hoy. Primero me llego notificación de que no me alcanzaba para pagar 28mil y luego me cobro 14mil.

Incroyable !!! Je suis dans la même situation, impossible d'annuler la formule Photoshop !! J'ai attendu patiemment 1 an pour résilier à la date anniversaire et là je ne trouve aucun bouton aucun moyen d'annuler cette formule je suis désespérée !! c'est une escroquerie 

Hello. I cannot use any of Adobe Creative Cloud apps/web/etc. On adobe website/ CC I can see that I did a purchase but on whatever I try to use seems no subscription. How can I solve this problem. If needed I can provide my student ID etc.Thank you!

I paid for the Lightroom but I can't use it, Adobe genius please help.

Hola acabo de cancelar la suscripcion de un servicio que me vienen cobrando y no lo queria, quiero mi reembolso porfavor, solo paso 1 dia

I bought adobe acrobat plan long ago with monthly payment 22 dollars. My next payment will be on 7th october, but i dont use the programm for long time and i dont need it more. When i try to cancel it it writes that i need to pay a fee around 54 dollars. How can i avoid it? Also i see that i cannot delete my payment info.....

The app doesn't work cancel my subscription 

Прошу допомгти мені скасувати план, постійно хоче списати кошти але я не бажаю користуватись ним. А в ручну немаю можливості скасування, не розумію чому. Дякую!

Hi! I wanted to end my subscription about a year ago but it said that my subscription would run out in 31 days anyways and if I ended it there and then I had to pay a expensive fee. So I let it run out. But it seems like Adobe renewed a subscription for me on its own and I discovered it now. When I go in to my account to end it It says the same thing over again, that it will run out on its own in 31 days and if I end it now I will have to pay an expensive fee. So my question is, how do I stop Adobe from renewing my subscription? I would be so grateful for help with this 🙏 

Last month I bought a trial period for Adobe Premiere Pro and I haven't used the app once in a month. Could you tell me how I can unlink my card or cancel my subscription because I can't do it?