Account, Payment, & Plan

I decided to try AI out so chose the monthly subscription, so I thought. Now I want to cancel and they want the remainder of the year for canceling early. If I wanted to pay the yearly amount up front I would have. Is there a way to cancel and not be charged for a full year? 

when will you help the disabled and senior citizens with a 4.99 a-month for Photoshop account? You have more money than god now! help out the older hobbyist and those on a fixed income 

Hi, I purchased CC with an offer in 2022. The offer ended in 2023. Since then, am paying the full amount. Now, again I see an offer for CC all apps in 2024. My one year subscription finishes with old plan in next month. Can I cancel it or how can I avail this new offer price without having any trouble opening the apps. Please advise. Thanks and Regards,Eswari K

Hola buenas tardes, lo que sucede es que desde hace días quiero cancelar el plan que tengo, lo hice intento desde el día 5 de septiembre y mi plan lo pague el día 29 de agosto, pero se me quiere cobrar un abono, pero se lee que dentro de los 14 días se puede cancelar el plan SIN ABONO, yo ya no puedo seguir con el plan, mucho menos pagar el abono. QUIERO AYUDA URGENTE.

Bonjour,Je suis un peu désespéré je m'excuse de ma maladresseComment désactiver le renouvellement automatique de l’abonnement ?Merci de votre aide par avance

Not able to change my payment method to use another credit card. Keeps on failing. Have given popup permissions too

Quiero cambiar mi plan, pero no me deja porque tengo que pagar $20mil pesos argentinos, de un aumento que no me avisaron, que puefo hacer? 

My Adobe case number is ADB-9836681-X1P4 I am posting this as a cautionary tale to anyone who is considering subscribing to Adobe Services.I discovered, back in October 2019, a charge, in the sum of $649.37, placed on my Visa card by Adobe for services which I did not subscribe.  The bank reversed that charge.  In doing further investigation, suggested by my bank, discovered another charge the year previous.  After several attempts, finally spoke to someone at Adobe Customer Service.  They advised they could not tell me or my bank who received the services for which I was charged in 2018. I had to play a guessing game with the person from Adobe Customer Service and guessed at any number of possible email addresses and name combinations, which could be related to me or someone I know, just in case.  None of which he acknowledged paid any resemblance to the name of the person they provided services.I received a follow-up email

I am a senior and to download a form from the IRS. It said I needed this Adobe product. I downloaded it and I still couldn't get the form from the IRS. I just want my order canceled and a refund since I'm going to get no benefit from it.

es ce que je peux utiliser l'offre etudiant quand je suis en secondaire en belgique  

I hope this email finds you well. My name is Gabriel, and I need help with my Adobe Creative Cloud account. I just ran into an unexpected charge.I recently started a free trial. The trial duration was until September 26 US$22.99 monthly. I also learned about the option for a refund before Oct 3rd and avoid fees. I forgot to cancel before my trial ended. I continued using my subscription until today when I decided to cancel my subscription. I want to request a refund.I've tried reaching out via chat, but the system says no one is available repeatedly.

Merhaba. Aylık 159 ödeme planım varken bu aylık ödeme planımda 1.150 tl lik bir ödeme görüyorum. Bir dahaki ay da yine aydı ödeme kartımdan çekilecek. Bir yanlışlık olmalı?

OláTenho um aviso de problema de conta mas não consigo resolver. O cartão de cobrança expirou e não consigo alterar! Ao carregar no "editar cobrança e pagamento" acontece um erro sem quelauer informação. Sou administrador de sistema e mesmo assim não consigo fazer nada.Agradeço ajuda. O suporte IA é inutil e o suporte por telefone não existe!

Dear Adobe Customer Service,I hope this email finds you well. My name is QUOC ANH MAI, and I'm writing regarding my Adobe Photoshop subscription (). I've encountered an unexpected charge that I need your assistance with.Here's a timeline of events:1. On August 20, 2024, I started a free trial of Photoshop.2. The trial was set to end on August 27, 2024, after which I would be charged US$22.99 monthly.3. I was informed that I could cancel my annual subscription before November 9, 2024, to get a full refund and avoid fees.4. On August 28, 2024, I was charged US$22.99 as I forgot to cancel before the trial ended.5. I continued using the service until September 25, 2024, when I decided to cancel my subscription.6. Upon cancellation, I received a confirmation that my service would end on September 27, 2024.7. However, I've now received a notice that Adobe will charge me an additional $126.45 on September 26, 2024.I'm writing because I'm very confused and concerned about this $126.45 charge.

Bonjour,Je souhaite prendre la suite photo Lightroom et Photoshop mais lors du paiement ma carte est refusée et mon compte paypal qui contient IBAN et carte bancaire est également refuséAvez-vous déjà eu ce cas ? Merci

I would like to ask I had a subscription fee of 9.91€, recently expired, bor. should I choose the 9.91 package again?if I cancel the previous one when the pricing is now 12.39?

Over the last 5 days I have received no less than 79 verification codes that I did not ask for. Most in the middle of the night. I assume someone is attempting to log into my adobe account (can't imagine why) or there is a glitch somewhere. I have reached out to Adobe support but it hasn't been remedied. Is anyone else having this issue? 

Dear Adobe Support Team,I hope this message finds you well. I am writing to express my deep concern regarding the early termination fee of $111.94 that has been applied to my Adobe Acrobat Pro subscription.Due to unforeseen financial difficulties, I am currently in a challenging situation and did not anticipate such a significant charge. I understand that this fee is part of the subscription agreement, but I must admit that I did not fully comprehend the implications when I signed up. In fact, I have only used the service for one day and have even paid for an additional month, hoping to continue using Adobe’s excellent products.It has come as a surprise to me that Adobe, a company I have always admired and trusted, would impose such a steep penalty, especially when most companies offer more flexible options for customers in difficult circumstances. I genuinely believe that penalizing customers in this manner is not in line with the customer-friendly image Adobe has cultivated over the

Bonjour je me retrouve facture de 99,90 je n'ai rien demandé. Je souhaite annuler ce paiement. Aucun service client disponible. 

I noticed that a large sum of money was taken from my Paypal in the name of Adobe. When I checked this in my account, I saw that there were multiple invoices of € 362,85. For each year of my membership. But I subscribed for € 35,75 per year. When I contacted customer support about it, they told me that it was a new discount for next year and that I will pay 35,75 annually starting next year. Which is not true, because they told me the same last year. (I documented the proof and the experience with the customer support and you can see them in the video I will send along.) The automatic response of the contact support bot also confirms that it is €35,75 annually, just like the price under my subscription tab. But adobe keeps sending invoices with a larger price than the promised price on the website.The customer support offered me 2 months of free subscription, but since I got charged €362,85 instead of €35,75 yearly, for multiple years, I don’t think this is fair. Displaying a wron

Hello, it has come to my  attention that my school no longer pays for adobe but I accidentally clicked free trial and I dont know if I need to cancel it because it doesn't show up as a play due to it being a school account. I don't want it charge me or the school which would go to my school fees and ultimately not allow me to graduate High School

i have an Adobe plan with my school. when I try to use my Adobe apps at home, it says that i'm using a free plan. when I use them with the school-managed computers, all the apps appear.

need to cancel membership, all the links to cancel not working

Last month Adobe cancelled my student plan (because I supposedly graduated. Maybe I entered the dates wrong) but I forgot to confirm my student status again and it charged me the full price. Today I confirmed it and received an email with information that my education status is confirmed but if another plan had been activated I have to contact customer support. The info panel in my account says the regular price will be billed (the 68,68 € one).