Bug Reports

Lag is keeping me from using the app correctly so I can't time the lyrics correctly because of that..

on Fantasy Football, create a team badge. Can't get a Wolverhampton Wanderers badge.have typed a sentence to put in a ribbon does great, type W o l v e s in the ribbon, doesn't like it.Surely on a premiership app it would be able to show a premiership team club badge? The below image in a shield with a wave ribbon saying W o l v e s is what i'm going for.also 3rd attempt at trying to get this, it usually waves at me and says water break too many users.   

Buenas tardes, Tengo un problema al intentar cargar imágenes en la creación de un sitio web. La versión Adobe Express que utilizo es la última versión actualizada el 11 de agosto de 2025, desde una PC con windows 10. Tengo Creative Cloud Pro.Ya he cargado otras imágenes y no me deja seguir adelante aún sabiendo que no supero el máximo permitido en el peso del archivo. He intentado con varios formatos, JPG, JPEG, PNG; con diferentes imágenes, incluso bajando la calidad de la imagen y eliminando otras que ya tenía cargadas. Además hice limpieza de caché y cookies y el problema persiste. Estaba haciendo otro sitio en paralelo, ambos para lo mismo y ahora tengo la misma dificultad en ese también. Necesito resolverlo para continuar con el trabajo. Muchas gracias!

I'm experiencing formatting issues with text alignment when downloading my document to PDF. I have a few lines of text that are aligned to the right, and when I download as PDF (standard or print) there are spaces added on the end of a few lines which skew the alignment. The issue does not show up when downloading as PNG/JPEG.  I've tried downloading from different browsers, erased cache/cookies in my current browser, but the issue persists regardless of the font. I've triple checked that there's no extra spaces in the text as well.  I want to avoid downloading as PNG then converting to PDF as I'm working with many versions of the same document (+15, 2-page documents) and it's time consuming, along with the fact that the PDF is not editable within Acrobat after downloading (which is essential for web accessibility). I've attached screenshots of the png and pdf versions highlighting the extra spaces. I see it's a recurring issue, but haven't found a solutio

Hi,  I want to report and know why all of sudden the bold button got disabled for every exisiting and new text boxes in Adobe Express. Neither the ctrl+B shortcut nor the button is not working. What's the solution to this simple issue?Also, why is the text in the text box blurred and everything else looks crips?

Hace bastante tiempo que es muy dificil utilizar y editar y crear contenido tanto en la app mobil como en la pc, debido a un constante problema de carga de imagenes, haciendo muy tedioso todo el trabajo.  Dejo la captura para que vean a que me refiero. y eso pasa tanto con fotos, videos, elementos, etc.   Sistema Operativo Windows 11 Education Versión 24H2Memoria RAM 32,0 GB (27,7 GB utilizable)Procesador AMD Ryzen 7 8700G w/ Radeon 780M Graphics (4.20 GHz)Internet Fibra optica de MovistarNavegador ChomeMiembro premium de Adobe plan Creative Cloud Pro    

I have to run captions on a 4 minute social media media video and it makes me hate my life every time. It's slow to load, making changes seem impossible, and the whole app lags and crashes. I just want to caption an already exported video 😞 I feel like it's not too much to ask from an Adobe program. Any suggestions to help this process run smoother?  I'm running this on a Windows desktop. 

les fichier généré sont impossible à télécharger, le message "nous travaillons sur votre fichier" reste inchanger même après une heure d'attente.

Eyedropper tool not working at all duplicating tool not working at all 

 Hello, how can this issue be fixed?text looks on adobe express: On PDF file when downloaded: I think I ran into this issue months ago, Arabic is still not supported yet in adobe express?

I recorded myself with the front-facing camera. When I try to remove the background, I get an error message that says:The minimum supported image dimension is 10 * 10What does this mean and how do I fix it?

I have created several Adobe Express videos and uploaded them to a learning platform for an online course.  These files are buffering when uploaded to the learning platform.  They play correctly in preview in Adobe,  and when downloaded to computer - however they buffer at the transition to the final scene when uploaded to the learning platform.  I tested creating one of the same video lesson in Canva and it played correctly on learning platform without buffering.  I also tested compressing the files with Handbrake - however they still buffer.  The support team with the online learning platform as suggested that it is an issue withe Adobe Express video file - any ideas on what is causing the buffering issue when loaded to a learning platform (I've now tested it on two different learning platforms.  

I cannot view or add new fonts on Express and Fonts. I have tried turning on and off the sync and fonts at creative cloud and also reinstalled EVERYTHING yet the issue still occurs. 

Hello, for all my files, as soon as I try to reopen them from the website, I get a "Error 404" message. How can I fix this issue?

Express on mobile keeps crashing when I selected a generated image to insert and the canvas locks up until I reset the image frame to the original placeholder. 

I'm not sure if this is a bug but it's annoying to me. The board keeps moving to the right whenever I click on any element on board, then move to the left when I click the space outside of the board. No matter I zoomed in or out, or manually moved the board to the right so I can see what I need to work on, it will always move back to the center I think. I kind understand why it needs keep moving so the board can stay in the center but it is also very disturbing to try to "catch" the elements I'm working on everytime I click on it and release it. The board movement is just a little too much for this crowd web space. Please review and improve it. Thank you.

I'm unable to change colors of key elements in the design. Both text and shapes give me no options to change the colors other than to black, white, and transparent. My brand color libraries are not loading, and there is no field to manually select a color via Hex/RGB/CMYK/Picker. Screenshots demonstrating the issue below:This is a major issue and a blocker to delivering what should be a simple template-based graphic to my client.  Was there a recent version pushed that has introduced bugs? This is shocking in how badly it's broken existing functionality. I tested the issue in an incognito window to see whether it was a caching problem. The same issue persisted. I'm working in Chrome Version 139.0.7258.66 (Official Build) (arm64) on a MacBook Pro. 

Alguien más le sucede que utilizar Adobe Express web es absolutamente lento, tan lento que no s epuede trabajar. Es más fácil utilizar otras plataformas. Aquí se cuelga todo... 

Hi, For the past few months, I've been unable to donwload specific PDF pages from a document on Adobe Express.The issues goes like this:> Select specific pages on the bottom row> Go to download, select PDF from the format dropdown (PNG is default selection)> This automatically selects all pages> I tick the selected pages only tickbox> This highlights only the last page I was on> I select the specific pages again from the bottom> This defaults back to PNG file format And so on, stuck in this loop. Any awareness of this issue or fixes? Clearing browser cache etc. has no effect. Thanks

I can only see the pictures and I can't see the words.WE NEED TO RESTART!!!!!!!!!!!!!

Hello. Need to publish a webpage in Adobe Express. Getting....Error: Publish API response: 500 Internal Server Error24 hours now. My local admin cannot help. Adobe please advise. Anyone else fixed this or found workaround (ps I am not a techie)

Hi. I've created a Wedding sign for my daughter. I've downloaded it ok in PDF, but wasn't too download it as PNG, as better for upscaling. However...the PNG version omits quite an important element (the bride and groom!). I've tried duplicating, clearing cache etc.  Any ideas (as beginning time critical)? Thanks

Someone has contacted me saying that when they try to use the tool Adobe Express Animate with Audio they get the following error message We were unable to process your file. (Error code: CHX_INVALID_REQUEST,) Any ideas on what to suggest? It's working fine for me. Best wishes Joe

I'm having trouble saving an image template I made, and the only thing the error message says is that its having trouble saving the template.How do I troubleshoot this? I've tried both the app and the browser version on chrome and firefox, but it happens on all of them.

Other photos upload to my flyer, but not any QR Codes (jpg or png)from Adobe or other generators