Bug Reports

I have the same issue, I've tried multiple devices and browsers and my file won't download

Information to report a bug: Version of the app:  Version 129.0.6668.112 (Official Build) (32-bit) Platform and OS version:  Google ChromeOS Basic steps to reproduce the problem:  Download PNG or JPG Expected result and actual result:  Downloads a blank image 

I started a project I added a text box and I can edit the text. I added a second text box and I cannot edit the text. I can change font size and color but a cursor will not appear in the box allowing me to type text.

Up until yesterday, InDesign was able to export files into Adobe Express perfectly fine. This morning, it isn't working. Please help!

I am a premium member with 4000 credits. Since yesterday I am unable to generate anymore as it says that I have breached the limit which isn't possible. Pls explain or help.

I have made five pages and cannot save it it is always stuck at 90%. Tried with different documents always the same situation. Don't know why did you make this app worse. It was really good, now I'm finding alternative

Wenn man ein Element anklickt, öffnet sich links ein Menu und die Arbeitsfläche "springt" nach rechts. Dadurch verfehlt man das Element, wenn man schnell arbeitet, weil die Arbeitsfläche erst springt, wenn man ein zweites Mal klickt. Und dann klickt man versehentlich daneben und das linke Menu schließt sich wieder und die Arbeitsfläche springt wieder nach links. Klickt man das Element nun erneut an, öffnet sich weider das Menu und die Zeichenfläche springt wieder nach rechts. Das ist sehr störend und man muss den workflow immer pausieren und abwarten bis die Arbeitsfläche gesprungen ist, ehe man das nächste Element anklicken kann!

Dear Support team,  I noticed by editing font sizes that the same font size can be different in two rows. I choosed Proxima nova regular 7 pt. Can you please check this issue and fix it? It made me a problem when I made this coppies in big volume.Printscreens attached. Thank you. Erdmantas

Bonjour à tous,J'ai créé un projet dans Personnel/ Projets dans adobe express et j'ai copié mes bibliothèques dedans pour les partager via "Partager le projet".J'ai copié le lien généré et je l'ai transmis auprès de la communauté de mon entreprise.Ses bibliothèques sont bien apparus dans l'onglet "Marques" de leur profil et deux jours après, j'ai des utilisateurs qui me notifient qu'ils ne voient plus les bibliothèques sur leur profil dans "Marques".Savez-vous d'où vient le problème alors que je n'ai rien fait dessus ?En vous remerciant par avance.Cordialement,Frédéric

A team member just now tried to remove a brand. However, right now all of our brands are no longer visible. We had a shared project called "Everyone" and it seems that this no longer exist. A lot of company brands and content have dissapeared. Is there any way to help and restore our brands and content?Really hope you can help!Thanks in advance.Kind regards,Alisha

Hi,I lost all my brandings in mobile Version and in Browser on my laptop. How can I get them back? Thanks!

All of a sudden, I can no longer edit my font styles, add effects, etc. I don't even have the option to. 

I have a webpage on Adobe Express that we use to provide the community with updates from the Town. We have been utilizing this for some time without issue. Now the published link no longer works, instead when someone uses the link it requests that they log into Adobe. https://express.adobe.com/page/sUmYV1wFCjDSY If I log in, I receive error 404. I have tried some troubleshooting. Unpublished all pages, duplicated the project, made changes, republished, but always receive the same broken link. Thank you for any help you might can provide.

Recently some of the renders I've been trying to use when making images having coming in all pixely when I use then despite them being crystal clear and smooth in my photos app. They didn't do that before now so I'm trying to figure why they're coming out all rough now. 

Here I am trying to render/download my monthly appx. 50 min. video and 2-3 DAYS later it still says "We're working on your video, you can download it soon..."  UMM...OK...A BUSINESS WEEK IS NOT "SOON"!!!  Video's done, BEEN done, I've watched it in the editing app multiple times to "give it time to process". I've tried on mobile AND PC, NOTHING! Video's done, it plays, ready to go, and been almost OVER 3 DAYS...Yet it's still "processing"...regardless of device or internet connection...WTF?! WHY WOULD I CONTINUE TO PAY FOR THAT TYPE OF SERVICE?! If you're not going to do the thing I pay you for, I won't pay! That simple! ...and I wonder how many will follow as your shiite continues?

There is no option to share or schedule to social media from the share dropdown anymore. It's available on my mobile app but not the desktop app or the browser version (It's whatever the newest version is, I just downloaded it today to test out if the issue was present on the desktop app), I tried on multiple devices and browser. When it starts to load it pops up for a second but then dissapears. Can also go into scheduler and upload from there, but not from the actual file.  

pleasss help me i can't download the vidéo

Olá, equipe do Adobe Express!Gostaria de enviar algumas sugestões que, acredito, fariam uma diferença significativa na experiência de quem usa a plataforma no dia a dia:Modo escuro (dark mode): essencial para quem trabalha à noite ou passa muito tempo criando. Ajuda a reduzir o cansaço visual e melhora a acessibilidade.Teclas de atalho para ações básicas como adicionar texto, formas e linhas. Isso tornaria o fluxo de trabalho muito mais ágil e produtivo, especialmente para quem já tem familiaridade com ferramentas de design.Modo de edição personalizável, permitindo reorganizar, esconder ou redimensionar os painéis do editor, como já é possível em outras ferramentas da Adobe.Salvamento automático de projetos, além de um histórico de versões, para evitar perda de trabalho e permitir retornar a versões anteriores facilmente.Com apenas essas melhorias, o Express já ganharia um grande diferencial em relação a outras ferramentas do mercado. Acredito que muitos usuários — como eu — veriam iss

For many months, I've been posting to both Facebook and Instagram through the Share button.  That option is now missing. Please fix! This is an important feature. I've tested in both Chrome and Safari.

Due to Express's new Resize feature, it's now impossible to crop the background to a custom size, and instead requires you to select from a list of options. I used to be able to easily convert a 8.5"x11" flyer design into a 1920x1080 px version by cropping the original and adjusting the individual elements - now it is impossible due to poor quality user experience design. Express is becoming embarrassingly useless as a tool for design.

Hello team! I can no longer see my projects. When I try to load it, it appears to be searching for the files, but then it displays the blank screen that appears when you add your first project. I've cleared the cache and refreshed my Chrome browser. And I have also tried the Chrome extension app for Express and same results.EDIT: Google is currently experiencing a site-wide outage, so this issue may be related to that and not necessarily caused by Adobe Express. 

When my students have 2 express website that they are working on in different tabs at the same time, It is causing confusion with the app and one website gets saved over. This happened to two students that worked all year on their portfolio webpage and then started working on a website for another class and the portfolio was saved over with the new webpage, even though they were in different tabs. This was devistating to the students.  

Hello, I have a really weird issue. When I use Express in safari and I am editing anything that has multiple pages, the "pages" bar at the bottom as well as the tool bar on the left start displaying really strange. This only happens when I am using the display on my Macbook pro (2024 16 inch with the M4 Pro chip). If I move the window to one of my other displays (LG Ultrafine 2560x1440) it works perfectly fine, but if i move it to my other external display (LG Smart 2560x1440) it has the same problem. I'll attach an image below.  On a completly different note, when I use Chrome (which doesn't have that display problem) and try to view the "My Stuff" page noting at all displays. This does't happen on Safari. The combination of these two problems is making me have to open the file in Safari (where I can see my files) and then copy and paste the url into Chrome (where the file displays right so I can edit things).

 Merhaba,Adobe Express'de hazırladığım çalışmalarımı birkaç gündür PDF indiremiyorum. Farklı tarayıcılarda da denedim gene PDF indiremiyorum. Görselde gördüğünüz yerde takılıp kalıyor. PNG ve JPG indirebiliyorum onlarda sorun yaşamıyorum.  

The UI design of Adobe Express today violates the platform guidelines the application runs on AS WELL AS Adobe's own styleguide. The current appearance AND architecture design choices, acquired from the original design created by the original developer from which Asobe purchased AEx, was not repaired and refurbished to fit Adobe's own styleguide let alone the platforms the app runs on. Please review Apple, Google, and Adobe's own guidance on GRAPHIC DESIGN and USER EXPERIENCE DESIGN. As a result of the ongoing failure to adapt the original design properly, usability is compromised. Example, there is so much stuff jammed into top level displays, finding affordances let alone general wayfinding takes longer than it needs to take. Color palette is undiscernible and unlimited making for a look and feel that is different than all of Adobe's other apps damaging Adobe's branding.  In short, this app UI is a mess, looks like developers simply kept adding features ignoring progressive