Bug Reports

noting really need to add to detail… and I don’t want to waste another 200 credit just take a screenshot to not working again. 

ファイアフライイメージ5をよく使わせてもらっていますが、生成した画像全てにもれなくゴミが入ります。位置は必ず左下の角（10ピクセル程度）です。10ピクセルといえど、そこだけノイズの塊みたいなものがあると目立ちます。品質を保つ為、1枚ごとにフォトショップで消していますが、どうにかゴミが入らないようにできないでしょうか？お忙しい中恐縮ですがご確認いただけますと幸いです。 

This is awful. The command is to virtually stage a coastal theme room. Use this exact photo. And the generated image is moving walls of the structure.

Making short movie with real characters. Uploaded images with prompt. Says doesnt meet guidelines. No problem when i use Veo3.1 on other Platforms

not making video

my sora 2 in fire fly doesnt work i get a errror message

Trying to generate my first video and get the message: “Something went wrong, try again later”. Tried multiple times with same result.

The repeated command was to NOT Illuminate the garage windows…. repeatedly.  

I AM TRYING TO CREATE A IJSEM FORMATTED IMAGE, AND THE PROGRAM CONTINUALLY LEAVES OUT SECTIONS OF MY DATA POOL. 

 My prompt requests a still image, not a cinematic hand shaken take. The photo is taken out of the frame and the video moves into the sky following the birds. This is not what I requested yet I had to pay 1250 credits for this useless video. Demand a refund. 

I’m on windows 11. I’ve tried using several different browsers but the same problem remains. I try to use adobe firefly and when i try to use any option like image to video, it just shows a blank white screen. What’s wrong? 

The video generation is not working. Each time it says something went wrong. What's wrong?

Recieved a warning that one of these words violated Adobe guidelines?A sunny day overlooking a desolate alien planet with geometric shaped rock formations

Within “start generating” mode, regardless of the model chosen, and regardless of the manner in which I’m attempting to upload a .jpg (2.1MB)  reference images, AF simply will not upload.

I type in a description and upload a reference image. Hit generate and it comes up with a picture of a sad dog and say something went wrong, try again later. Was working fine earlier and then started to do this over and over again.

It does not go anywhere, it hase been develope the image for a long time and does not goes anywhere, almost more thatn 5 minutes and still processing

Gemini 3 crashed, not working on any of my computers or browsers.

I have never been able to any video graphic with firefly. Tired multi internet browers, I always get an error message. something went wrong, cant generate right now ect.I have tried on multiple days over the last few weeks- never have I been able to generate a video using reference images with firefly. I uploaded two jpgs as the first and last frame, I have tried all the settings, adding a description, not have a description doesnt seem to matter.  But If I dont upload a reference images and just to the description it works just fine. What am I doing wrong here?

Image making on most of the platforms on most days is slow and most of images around 80%% above are so bad that no one can use them. It’s a waste of time and effort. It’s terrible. It charges credits but no images show up. It charges credits but it says it takes longer that usual to make the image I wait 10 minutes and still the image is not there and the credits are gone. 

ResultInput 1 Input 2

I’m trying to generate a mockup image of a monitor on a desk with a mouse/keyboard, but the mouse is turned backwards, ive tried 5 times in a row to correct the issue but it keeps the mouse backwards. I’m using all my credits and it’s just getting it wrong over and over. 

Hi yesterday I was making content in my firefly board and out of the blue there was a error and I can’t use my board anymore or download my content. I use Safari browser, I have all updates so I don’t know how to solve this.It is happening a lot since 2026 :( 

Adobe creative cloud adobe firefly generation does not work as it could be, it works very slowly and does not get what it needs.

Dear Adobe Support Team,I recently purchased additional credits for your service, expecting seamless access to video generation. However, every time I attempt to generate a video, I encounter the following error:"Firefly is unavailable. Firefly is at maximum capacity due to high demand. Please try again later."I understand that high demand can lead to temporary service limitations, but as a paying customer, I find it unacceptable to be unable to access a service I have paid for. I would appreciate clarification on this issue and a resolution that ensures I can utilize the credits I purchased.Looking forward to your response.Best regards,Shalev Hadad. 

I have a 3D rendering of a retail store interior. I prompted product to be added to the shelfves down one wall. It went Half-way. I prompted 15 times for it to continue and nothing worked. Moved to a back wall and prompted for “hanging clothing” a dozen times and nothing cam close. I downloaded a picture I wanted to add in Generative Fill. I painted the area and went to the add button to download that picture into firefly and the button does nothing