Bug Reports

Trying to Create a Text To Avatar and the Generate Process Keeps Failing

I have a text to avatar that I'm trying to create and the Generate process keeps failing. I've tried twice now. And if that wasn't enough, in the process Adobe has forced me to use up all my A.I. credits and now I have ZERO. So I can't even do anything else until I hear back from Adobe.I created another text to avatar about a month ago and it went fine. Not sure why I can't do it now.PLEASE ADVISE.

1379

6 days ago

Diogo22880687l0ngParticipant

Have the credits already been deposited into my account?

I just purchased 2000 credits and I can't work. Have the credits already been deposited into my account?

92

6 days ago

wickedmotionParticipant

Cropping images, cropped one image clicked a second image, selected crop, dragging corner, WHAM! changes crop from first image. Hopefully this explains it animated enough. Goodluck!

Firefly, Cropping images, cropped one image clicked a second image, selected crop, dragging corner, WHAM! changes crop from first image. Hopefully this explains it animated enough. Goodluck!

61

6 days ago

csaba karalyosParticipant

I created a QR code in Firefly a few weeks ago, which worked then but doesn't work now.

I created a QR code in Firefly a few weeks ago, which worked then but doesn't work now. Now this is a problem because a lot of material has been printed with the code.

272

7 days ago

uğur canParticipant

The process hasn't been completed after hours.

The process for removing the background from the 121 photos I uploaded is still ongoing. It's been about 4 hours. I can't start a new process because it's also using up my credits. Could you please check it?

736

7 days ago

SebastianFischer84Participant

KI Avatar wird nicht fertig generiert

Guten Tag, ich habe jetzt schon 8 mal versucht ein KI Avatart Video zu generieren und jedes mal bricht er ab und ich soll mich beim Support melden, warum geht das nicht?

211

7 days ago

Vedant ZopeParticipant

Text generated is not in english , it is different test and for every correction you guys reduce credits for your own bugs. this is unfair and cheating

Video is not converting actual image to video face, and the message written in english shown in different language original message is Keep your ego, status, and position wait outside along with your footwear when you step into a room to solve a problem. Life is beautiful, conditions apply. but is shows something else

51

8 days ago

createwithdawsonParticipant

scaling up image, used 10 credits but enhanced image is useless too many typos

DAVID3752107902q5Participant

Can't load item from Generation history in Firefly

When looking at past generations in Files>generatation history. it attempts to load but never opens. Just says "Can't load generation history"

1931

8 days ago

Andrew HamelParticipant

Even with correctly spelled words, 3 of 5 animated text videos generated had incorrectly spelled words in the animation. I am being charged credits for "junk" essentially. Completely unusable.

In 3 of 5 clips generated either Houston (Housston), missed (misset) or FIX (FIIX) was misspelled making the clips completely unusable. Essentially I’m being charged credits for “junk”!

81

9 days ago

responsible_Spirit5C9EParticipant

absolute garbage was generated by Kling and you won't let me delete it. Why do I have to have this absolute garbage staring at me reminding me how badly you failed? Why can't I just delete it?

I can’t delete the garbage Kling spit out. Period.

142

9 days ago

LorettaAllyseParticipant

nothing on my board is showing up - but is showing up in the preview!! help please i don't want to loose all of my work!

Please help me! My board is not showing any of my work, but it is showing in the preview. Please help - see screenshots for reference. Thank you!

201

9 days ago

R

Randy_111Known Participant

Every time I try to use Sora in the last hour I get. Something went wrong. Please try again later. Other models work fine.

Sora issue? Something went wrong. Please try again later. Other models work fine.

211

I

intelligent_Companion5E22Participating Frequently

they took a 400 credits for one image generation request

they took a 400 credits for one image generation request and dublicate the request 10 times

412

SGUMCParticipant

Video generation just keeps repeating the same iteration of the original video and ignoring edits

I asked for a video of an easter bunny shooting a jumpshot. The original video had the bunny facing away from the basket and I have asked twice for the bunny to be turned around facing the basket but the video keeps getting made the same way just with different lighting.

Kay256Participant

Firefly will not finish expanding my project although I have tried at different times today hoping it would have been fixed but to no avail

242

Glenda29038675honxInspiring

video when downloaded has corruption on the bottom half, shows lines

Video looks fine on platform but when downloaded it plays back corrupted and has lines on lower half of video Would like 130 credits back

91

隆之24386878zgvtParticipant

有料版なのにウォーターマークが入ってしまいます。

本日、日本時間の12時頃まではウォーターマークが入らず生成で来ておりましたが、午後、キャッシュやクッキーのクリアをした後から入るようになってしまいました。Creative Cloud Proに加入しており別途7000クレジット購入していますが、機能変更があったのでしょうか？ご対応方法をお教えください。[Adobe Fireflyへ移動しました：モデレーター]

191

rzlebekParticipating Frequently

Errors accessing a shared Board

This has happened three times now, my partner was kicked out of a board when he already had access at one time and nobody kicked him out. See screen capture attached.

401

fourzeroParticipant

Would like reimbursement of credits due to "something went wrong"

“Something went wrong - please try again later error”. Would like to be refunded all the credits that were taken due to this error.

231

sarimashParticipant

Trying to generate video by a frame using Veo 3.1 fast but it's giving error again and again.

So I am trying to generate a video using a frame with Veo 3.1 fast. But it’s giving me error again and again. What is wrong? I have plenty of the credits left.

493

stephenbieckParticipating Frequently

When editing my video I keep getting unexplained error message that directs me to refresh or go to Home. I have been doing that but it keeps happening. Please help I AM UNDER A DEADLINE! THANKS!

I keep getting this error message while editing. please help…. I’m under deadline!

P.AmodeoParticipant

Vertical Image is rotated and cropped upon import

Whenever I upload one of my vertical images, its comes in rotated and cropped, showing only a small portion of the image.   Using Safari Version 15.4 (17613.1.17.1.13)on OS Version 12.3.1 (21E258)Importing an image that is 3024 × 4032

1893

S

simon_6307Participant

English (UK) accent in Text-to-Avatar just serves up US accent.

In trying to create a Text-to-Avatar video, the 'English (UK)' accent selection just gives a US English accent, either identical or 99% the same. Is this just a bug in beta or is there a work-around to get this UK accent working? All other languages/accents seem to be working even the Indian English.   

3816

12 days ago

E

Erin32160754kowvKnown Participant