Bug Reports

Getting attached error on some calls to checkout_layer_pixels if rendering with MFR. Any idea what this could be?Screenshot 2026-01-19 193009.png

Dear Adobe Team,I am writing to formally report an issue that has now become frankly unsustainable.After Effects 2025 has been severely underperforming since its release. In particular, preview performance is dramatically worse compared to After Effects 2024: playback is significantly slower, less responsive, and unreliable in daily production work. This is especially evident when working with EXR image sequences, which are a core part of our production pipeline.I work in an environment where multiple artists use After Effects daily, across several workstations within the same office. Every single user is experiencing the same problem, to the point that no one is able to work with the 2025 version, and everyone is forced to remain on After Effects 2024.To be absolutely clear:all machines are new;we are running both Intel- and AMD-based systems;all workstations have 64 GB of high-quality RAM;GPU drivers are fully up to date;all other software performs correctly.This makes it evident tha

Buenas tardes, mi problema es el siguiente. Necesito la versión de adobe after effect 22.0 ya que tengo un procesador más antiguo. Actualmente tengo una suscripción activa y por problemas tecnicos con mi Pc tuve que reinstalar todos los programas y no estoy pudiendo acceder a la versión 22.0 ya que el agente de soporte no pudo brindarme el instalador y el creative cloud no me deja acceder a los antiguos instaladores. 

I was working on my project (AE2025) as usual while it gave the following error "After Effects error: Crash in progress. Last logged message was: <6636> <ae.blitpipe> <2> HardwareBlitpipe Engaged" and then it closed itself.  After that I couldn't open my project again. I can run the program in safe mode but my project gives the same error even in safe mode. I checked previous entries and they are suggested to check up-to-dates in drivers, system etc, or reset preferences, or disable third party plug-ins. I did them all, everything is new and up to date, I reset preferences, I disabled all third party plug-ins. Nothing changed or fixed. I was about to try re-install the app but I don't want to lose my ongoing projects.

This is a really long standing bug on Windows that should really be adressed.   For any project, when not using the render queue for the very first time, queueing up multiple comps and then changing the destination of one of them (while all are still selected) only changes the destination for the entry you clicked the destination path for.   Expected behavior: all selected entries change their destination to the defined path.   Workaround: Define the new path, delete all entries and and them again as the mechanism remembers last defined path.   Mac has always worked correctly.   Please get around to fixing the problem.

The moment I try to drag in or manually import 3D objects into AE (latest version) this happens. I checked almost all the other posts on this issue, but none of the solutions worked for me unfortunately  I tried:  reinstalling (and reinstalling to default path), running as admin, making sure my username and AE file path does not have unicode characters, checking if the 3D models are faulty, resetting prefrences, purging cache and updating and changing gpu driver's type (game ready to studio)  specs: Ryzen 5 3600 / GTX 1660 super (noticed someone had a similar issue with this graphics cards line) but to my research, this supports advanced 3D right? What can I do further? please help!

Clicking on the ▲ menu item in the 'Window' menu registers as a click on the Title Bar underneath it. Steps to reproduce: - Open multiple compositions until the 'Window' menu requires scrolling   OR Add Script Panels until the 'Window' menu requires scrolling - Click the ▲ menu item while it's over the Title Bar Two rapid clicks will resize the After Effects window.It would be nice to be able to scroll the mouse in the 'Window' menu. window_menu_bug.gif Mike

J'ai un Lenovo LEGION 5 RTX 4060 I9 - 14900HX Ram 32 go mais pourtant after effect ne fonctionne pas. il refuse de se lancer c'est normal?

Hello, my preview has often been freezing and bugging out when I press spacebar to view the preview. It's not all the time, but it happens a lot. Additionally, my audio is bugged (and I assume the audio is connected to the problem) where when I press play the audio doesn't play immediately and instead buffers for a second or two before cutting back in and correcting itself. I've tried practically everything and went over my audio hardware multiple times, making sure my output is to the right source— my headphones that aren't bluetooth. The only solution to the freezing is to restart the program and I've went over some of the many threads that discuss this problem but haven't been able to fix it. I'm relatively new to after effects, but my specs are good and this error didn't occur on my macbook pro with worse hardware.I truly would appreciate any help or suggestions for other places to look. 

I've never had this issue before, and it's driving me nuts. The shape fill window is overblown and blocky with this one project. I first started having this problem on AE 25.6, so I downgraded to AE 25.5. It happened again, so I went down to AE 24.5. I didn't have an issue for a few hours, and now it's happened again. The color picker is also not working. It doesn't select the right hue. I've tried trashing my preferences, emptying my disk cache, restarting After Effects. I've also tried exporting an XML and importing the timeline to a new Premiere file, and starting a new After Effects, and doing a Dynamic Link that way, and the problem keeps coming back. The shape fill window looks normal when I start a new After Effects file without the Dynamic Link, and just doing a simple shape.  I'm on Apple M4 Pro, Sequoia 15.6.1. Has anyone had this before and tried fixing it?  Thanks!

When importing certain .mov files into After Effects, the program freezes and must be force-quit.  If a project containing one of those assets is attempted to be opened on the same computer, After Effects freezes without being able to open the project file, and must be force-quit. The problem is caused by some (but not all) mov files that contain media in H.264 encoding.  The solution is to change the file extension to .mp4.   This is a workable solution for media import, but it is not a workable solution when trying to open a project file because it is impossible to know what the problematic asset might be if the project file cannot be opened. This issue occurs on Mac computers running Mac OS 15 - Sequoia.  It does not occur on older operating systems such as Mac OS 14 - Sonoma.  Projects that have been created, used, and saved successfully on a Sonoma computer are one potential source of project files containing assets that cause the problem on

when I want to import FLA files into AE, the download panel comes out, it freezes for a while and an error comes out saying that the import failedAdobe animate version is 24.0.4After effects version is 24.6.1 

Hello everyone,First of all, I wish you all a very happy holiday season and all the best for the coming year.To avoid filling up the hard drive of my MacBook Pro M4 16 GB - 512 GB - Tahoe 26.1, I usually use an external hard drive (a 1TB Samsung T7) for After Effects' cache.Since a recent update, I've noticed that despite this, After Effects is still creating gigabytes of cache files in the folder: /Users/username/Library/Caches.This is in addition to the cache on the external drive.I regularly have to disconnect the external hard drive and restart After Effects so that it connects to the default folder /Users/username/Library/Caches. This allows me to clear the cache in this folder through the user interface.Is there a solution to prevent After Effects from adding cache files to the computer's hard drive when I use an external hard drive designed for this purpose?Thanks in advance for your help.Enable-disk-cache.pngSetup.png 

I've been trying to create MOGRTs since yesterday. I create my animation (sometimes as simple as a short text), but when I try to export it, it doesn't even open the panel when I can choose where to save it. It just generates a temporary comp (see joint video). I feel like I've tried everything. I uninstalled everything up to Creative Cloud and reinstalled but the problem remains. I've seen on another post that the issue could come from a korean character in the Windows username, and I thought maybe the " ï " in mine was causing a pathing issue, but changing it did not fix it. I've also tried messing with parameters and checked if the panel wasn't opening outside of the screen. I really need to be able to create these MOGRTs for work. Thank you in advance for your help. I am on Windows 11, After Effects 25.6.

The tip of the day has a typo in one of the expressionsoopOut()Just thought I’d let you know. 😉

I cannot line up my playhead to. the start of my video in the timeline, I have tried unsnapping, snapping, clearing cache, pressing I + O. I have no clue how to fix this. All I want is to simply line up my playhead to my footage instead its causing such a headache. Truly unbearable please someone help me dearly. 

HelloAfter installing or updating any of my adobe applications via Creative Cloud i get this Application Error max2012181555_0-1765404519882.pngWinows 10 version: 22H2max2012181555_1-1765404629760.pngSoftware Version: After Effects 2025.6max2012181555_2-1765404728632.png Why am i seeing this and how to fix it.Thanks 

I’m getting green bouncing pixel noise in my comps and renders when adding specific effects to a layer. This has been happening for over a year, after many OS and software updates. I first noticed the issue when adding Maxon’s Red Giant Optical Glow. This effects is the main troublemaker. I’m now noticing even effects like Gaussian Blur or Fast Box Blur are also contributing to the problem. The glitch can happen on everything from .mov, .mp4, shape layers, solids, etc. It doesn’t seem to be dependent on layer type. I’ve changed the renderer from Metal to Software Only, turned off hardware acceleration, turned off multi-frame rendering, with no luck. If I send the problem project to a coworker’s computer (who is using the exact same Mac specs as mine) he can view and render the comp with effects and have no artifacts. Side note: I’m also having render issues with Maxon Cinema 4D. Maxon is looking into the problem and is thinking it might be a hardware issue over a softwar

Fallback fonts don't work for Korean. Take this example "중요성".   When you type them in AE on a Text Layer with a non-Korean font, you get a blank layer, _nicdean_0-1766348989247.png   The Text Layer should automatically fallback to a font that supports CJK characters. This works for other languages. Unfortunately these Korean gylphs are unsupported in Myriad Pro and Times New Roman, so it must be patched with a supporting font.   Here is an Korean font from Adobe Fonts which you could use: https://fonts.adobe.com/fonts/mgothic-210   Continuation of previous bug report: https://community.adobe.com/t5/after-effects-bugs/after-effects-fallback-fonts-broken-for-many-languages-arabic-hebrew-korean/idc-p/15478827#M16984    

When tracking is terminates prematurely, there is no way to escape. Mocha has to be forced quit. And more: saved versions are not recovered, only a dialog for opening 'autosaved' versions is popping up.Please repair this - it's almost impossible to work with Mocha for Ae now.

When will you fix this?? Every time I use the RECENT list to access a project, open and then go to save, the folder that should open should be where the file comes from but no, it opens to where I last saved a project. Been asking for this fix for ever!!!!!!!!!!!!!!!!!!!!!!!

Before previous update, preview render worked fine. Now, it is slow and clunky... I need to purge ALL before it works like it used to. Please fix!!!   [abuse removed by moderator (title)]

AE shows invisible ghost image on alpha channel in completely empty compositionNo layers, no effects, color management disabled, Photoshop PSD/PSB clearedGhost persists in final render on M4 Pro, the latest AE update. photo_2025-12-05_16-06-53.jpg

It's been reported before and has not been solved yet, double clicking a text layer having Animation Composer installed gives the annoying After Effects error: having to focus on ourselves. (76 :: 59).Animation Composer team already has stated that it's a problem Adobe has to solve and it's been reported before, it's just a debug message that constantly pops in interrupting work, over and over again, just poping in, nothing else. It's beyond my comprehension why that message was not removed until now.Please, save me the answers like "install a previous version of AE of AC" we all know that works, the problem needs to be fixed in the current version, it does not make sense to loose all the great new funtions because of a problem as simple as this one.

Hello,I noticed that the "Properties" panel causes a significant slowdown when I want to manipulate keyframes with my Keystone extension. I tested with other third-party tools to verify that this was not due to the Keystone code, and the results are identical.I recorded a demo where I run a stagger on 750 keyframes, and you can see that when the Properties panel is displayed, it takes three times longer to calculate the requested stagger than when it is not displayed:Properties panel OFF -> 04:36Properties panel ON -> 14:93As can be seen in the video, it is worth noting that there is no need to completely close the panel to gain performance.