Bug Reports

When I work on a project and I make the rulers visible in the canvas window, if I adjust the height of the bottom timeline/layer window, the canvas will slide to the left in the window as I adjust. If I turn the rulers off, the canvas stays in place as I move the timeline/layers window. It's not a huge issue but a fix would be great considering I adjuist the timeline/layer window as I work.

Bonjour  J'ai un probleme avec mon After Effect 2025. Quand je crée un nouveau projet et donc une nouvelle composition, celle-ci (la composition) ne s'affiche pas correctement et affiche un écran noir qui même en augmentant ou diminuant le zoom ou même en insérant des solides images ou vidéos reste pareil (un écran noir), comme vous pouvez le voir sur la photo ci-jointe. Merci d'avance And

Dragging a file from the Project window and unto the Project window's file viewer/file information area doesnt move the selected file to the top of the hierarchy as it used to do. This was really useful when managing comples project with many files and folders, instead of having to drag a file from a folder all the way to the bottom of the project windows list to be able to drop it at the top of the hierarchy. 

Hi,Not a new problem, but I thought I’d report it now. When the Properties panel is open, dragging keyframes and layers becomes really laggy – especially with text layers. The more properties are shown in the panel, the worse the lag gets. If I close the panel, the lag dissapears immediately. (see attached video)It would be great if this could be fixed someday. A slow UI is the reason I don’t use the Properties panel and stick to the "old" Character panel instead — which is a pity. Specs:After Effects 25.2.2Windows 11 Home (23H2)Core i7-12700K128 GB RAMGeForce RTX 4080

I'm at a loss trying to figure out what's happening.  I'm using the latest version of AE (25.3) After Effects has been working fine just last night, then all of a sudden, I noticed opening up dialogue boxes were leading to these black square pop-ups: If I do this while I have a project open, it will often crash, usually without an error message.  Sometimes it will emit a message like this: After Effects error: Crash in progress. Last logged message was: <7356> <DBSync> <5> BEE_ThreadedRenderUpdateQueue::Render_DeserializeFullProject ZANZIBAR-2: old=00000000-0000-0000-0000-000000000000, new=56c585a5-568f-4f08-96fd-f07fefa5723e, new-ts=21748 After Effects can’t continue: sorry, After Effects has crashed. For After Effects Help and Support, go to http://www.adobe.com/go/learn_ae_support. If you still can’t resolve the issue, please contact Adobe Technical Support (2). ( 0 :: 42 ) Things I've done so far:-Restarted Computer.-Reinstalled A

I recently updated to the 25.2 version and I'm now having an issue which I never had previosuly with any other version.  I'm using the below. Hardware:Mac Mini M2Apple M2 chip8-core CPU with 4 performance cores and 4 efficiency cores10-core GPU16-core Neural Engine100GB/s memory bandwidthOS: Sequoia 15.5 The issue is when I updated After Effects intially to 25.2 it ran perfectly but when I close down my Mac for the day and restart it th next day and launch After Effects 25.2 I get these issues. (see attached below) So I uninstalled and waited for an updated version 25.2.2. figuring the issue would be resolved but nope. Same issue with 25.2.2. Works after intial install but the next day the same re-occurring issue. I have done every posted possible fixes and always the same outcome, I'm not even able to launch in "Safe Mode" at all.  There is no "Error Log" produced as it doesn't even open the program. Does anyone know why this is happening o

I'm trying to set my font to Trade Gothic Next LT Pro Bold. The text is "1. Touchscreen". The 1 is acting so bizarre. It will change to any weight of the font except for Bold or Heavy. Even if I have all of the text selected and change it all to Bold, the number is the only character that will not change. (screenshots attached) And it's just those two weights. It will change to any other weight in the list. I've even tried typing the number in the middle of the word, and it will either switch to the default text (Myriad Pro) or the previous weight I used. And it's just the number 1. I tried typing all the other numbers, and it only switches font when I type the 1. (Screenshot attached) After Effects 25.2.0 (Build 131)iMac Sequoia 15.3.2  

Hello. I am experiencing a persistent text rendering issue in Adobe After Effects that affects the lowercase Latin ‘i’ character (Unicode: U+0069) as well as some general letter case behavior. Issue Summary: When I type the lowercase ‘i’ character in After Effects, the text layer internally registers it correctly as U+0069, and this is also reflected in the layer name and Character panel.However, on the composition screen, the rendered character visually appears as the Turkish dotless ‘ı’ (Unicode: U+0131), even though I did not type that character.This behavior occurs consistently across multiple third-party fonts.I have confirmed that the same fonts display the correct 'i' character in other design platforms such as Canva, so the issue appears to be isolated to After Effects.Additionally, I’ve observed that some lowercase characters are rendered as uppercase in After Effects without any capitalization settings or transformations being applied. System and Environme

<Overview>When importing AVI files into After Effects, the import process takes a very long time, depending on the length of the video, and the UI freezes during this period.Importing a few hundred frames takes several seconds (although this is still slower than before), but importing several thousand frames takes tens of seconds. This refers to performance on a standard SATA SSD. On an HDD, loading takes several "minutes".What's worth noting is that this doesn't occur in After Effects 24.1 but has been happening since version 24.2.1, which suggests that a regression may have occurred between these versions.Furthermore, after importing, when the footage is placed onto the timeline, the preview remains black, and it again takes tens of seconds (or several minutes) before the preview becomes visible.<Steps to reproduce>1. Launch After effects2. Select New project3. Drag and Drop a AVI file (e.g. Not compressed, UT video codec, etc. , Full HD, 5000 frames) <Expect

This is an intermittent issue and affects AE, PPro and rendering through AME. This may be related to cache issues and/or insufficient memory somewhere in the pipeline. Importantly, rendering from AME prevents the isssue about 90% to 95% of the time.  But when AME fails, it's a lot finicky trying to fix the issue. Changing property vals seems to give it a required kick to get back to expected results but even this is a trial and error routine.Has anyone else experienced this? Any ideas how to fix/workaround this?

I'm extremely disappointed with my experience using After Effects 2025 and with Adobe's support.As a professional videomaker who relies on AE daily, I’ve spent over two full days trying to fix constant crashes and performance issues after updating to the 2025 version. I followed every official troubleshooting step (reset preferences, clear cache, reinstall, update drivers, test without plugins), but nothing worked.To make matters worse, when I contacted Adobe support via chat, the agent (named Sid) told me to wait for a remote assistance link — then suddenly shifted to trying to sell me credits for automated video creation. When I questioned this, the conversation was simply abandoned with no follow-up or resolution.This kind of treatment is unacceptable, especially from a company that charges a monthly subscription for professional-grade software. I'm now unable to do my job and have received no real help from Adobe.I’ve submitted a formal complaint and demanded compensation, but I’m

I was editing in Premiere then for some Motion Graphics work, took the file to After Effects. I tried simple text animation with masking over the speaker's profile. The timeline when in playback is glitching, showing clips from different point of the video. This is a new PC and my configurations as follows: CPU: AMD Ryzen 5 5600T GPU: Nvidia 3060 12 GBRAM: 32 GB Appreciate the help!Edit: Attaching the glitching video recording for reference.  

For months, perhaps years, I've been having issues with retaining the same colors in the project on the exports. I've attached an example and really need a fix. I visited Adobe's youtube channels and followed their guides (https://www.youtube.com/watch?v=zqz7WGK2pCo) and it doesn't help. I've attached screenshots for reference. 

There is a bug in the Paint Brush in 2025 AE version: Paint on transparent doesn't work when applied on layer that has alpha channel. It just doesn't show anything painted.When the layer has not and alpha channel it works.

AE / ME Version: 25.3 (Issue occured before and after the update to 25.3)Mac OS Version: 15.5 (24F74)Hi, while AE/ME are stable and not crashing, the render time in ME has been extremely sluggish and at times non-responsive. The strangest part is that upon opening both programs fresh and sending a 00:15 second 4k / 1:1 render to ME, the render will usully take less than a minute, often a few seconds. However, after sending the same render to ME with a minor change (editing the type) the render jumps to 30 minutes+. My workflow is in complete disarray. This has been incrementally getting worse for months now. My only fix so far is to restart both programs. The restarts occasionally returns ME render speeds back to their glorious, lighting-fast selves, but any subsequent ME renders are slow again - as if dipped in molasses.Please help! I cannot carry on like this!Thank youBS

Red color Play head doesn't move while playing. Preview works, audio works but only play head head doesnt move. Its hard to work and so frustrating. Its been so many years its not fixed yet!!!!

aerender no longer renders compoistions from projects with Cinema4D 3d render engine or tiff sequences.It doesn't matter if the composition does not uses this render engine or sequence, if the project contains them none will render (macOs).

I try to export a graphical template with essential graphics. New Project, I add just a color layer and add the scaling as a editable option. When I hit export as template this appears:  

saveFrameToPng results in dark images if project color is set to >8 bit depth.E.g. if you use extend script (e.g. comp.saveFrameToPng) to export a frame and your Project settings > Color uses 32 bit depth, the PNG will be dark. Changing the project's color depth to 8 bit before export results in images as expected.

Dear Adobe Support Team,I am a subscriber to the Adobe Creative Cloud suite, regularly working with your software, including After Effects. Last year, I reported an issue with the Warp Stabilizer effect in After Effects that has persisted despite numerous troubleshooting attempts.An Adobe consultant assisted me remotely, spending over three hours adjusting settings, installing drivers, and exploring potential solutions. Ultimately, I was informed that the issue—where applying the Warp Stabilizer causes severe stuttering in clips—could not be resolved in the current version. Instead, I was directed to use the 2022 version of After Effects, where this problem does not occur.However, it is now 2025, and I am still unable to update After Effects without encountering the same issue. This significantly disrupts my workflow and makes it impossible for me to take advantage of newer features or enhancements.I kindly request the following:A clear timeline for resolving this issue.A proposal for

bonjour à tous,depuis une récente mise a jour de mon systeme Mac (Mac Studio - Sequoia 15.5) je ne parvient plus a ouvrir after effects 2025. Une fenetre permanente bloque toute action, intervention, ouverture et fermeture. Cette fenetre mentionne "After Effects (avertissement) : std:exception".Je pense qu'à la base c'est un conflit avec mon gestionnaire de police (Extensis Connect (Version 27.0.2))J'ai fermé l'extension, désinstallé puis réinstallé After Effects, toujours le même problème de fenêtre qui bloque tout !Avez vous eu ce type de souci, et si oui comment le résoudre !? Merci de me faire un retour pour ceux qui ont eu a connaitre ce problème.

I have been trying to open After Effect (ver 25.2.2) but it keeps on crashing while opening. I have tried all the option, including: Reset Preferences, Start in Safe Mode (both checked and unchecked the "3rd party plugins" box), and even Manage Plugins. None of the options work even after reinstalling the app into extension disk. I have also updated my Studio Driver to latest version. Please help!Window 1112th Gen Intel(R) Core(TM) i5-12500HNVIDIA RTX 305016GB RAM

Current behaviour:Items in project window are deselected when entering a comp by double clicking a lyer Preferred behaviour:Do not Deselect items in Project window ever! This feels new (25 year veteren) and is causing me problems. This is why.I want to add the next item from a folder to the next comp I go into.When I double click the comp to enter it, the last item is no longer selected in the project window, so I no longer know which is the next item. This feels counter-intuitive and serves no purpose.Why would anyone want automatic deselection?Let me decide when I want to deselect thank youTristan Summers

This has been an issue for as long as the Drop Menu has been aroung - updating Menu Items is prone to lock up AE, amongst other strange happenings. On previous occasions, I could use Task Manager to Force Quite AE but this time, even this doesn't work and rebooting is the only option!!!I've been using AE for over 25 years and have had to reboot due to a bug. This Drop Menu has been a constant horror show. Errors/Issues can easily occur if you copy/paste within the Input Field in the menu. And doing this while updating the items list is more likely to cause issues than when first adding actual item names. This is quite horrific.UPDATE - restarted Task Manager and managed to Froce Quit AE.    

Schönen guten Tag zusammen! Da wir unseren AfterEffects Workflow von sRGB auf ACES umstellen wollen, kam das Thema exr Rendern auf. Ein erster Test war sehr ernüchternd, ein schwarzes Bild 1920x1080, 32bit als exr ACES AP0 "rendern" dauerte je Bild 5-6 Sekunden (ca. 0,2 fps). Nach zahlreichen Tests änderten wir das Render Ziel auf ein lokales Laufwerk ab und hier konnten wir nahezu in Echtzeit renden - also 22-44 fps.Unsre IT Fachleute haben unterscheidliche Dinge an unseren Netzwerk Settings justiert, leider ohne Verbesserung der Problematik.Das selbe Projekt rendert als tif, uncompressed, 32bit mit ca.1,5 fps., was auch nicht toll ist, aber deutlich besser. Exr lesen und Performance in der Timeline sind sehr gut, auch ändert ein exr Input nichts an den Geschwindigkeiten. Das Prozedere haben wir mit unterschiedlichen alten Projekten und neu erstellten Projekten mit und ohne genutztem Footage / Schrift / Effekten etc. getestet.Alles kam zum selben Ergebnis. Wir habe