Bug Reports

Could this be a bug? when one of my clients opens a sequence from out Pr Pro Production, large gaps of missing clips are in the sequence, please see below the discription of what exactly is happening from my client. Anyone seen this? this would have been a disaster if the asssist didnt make a copy of the sequence. "We had an issue today that we luckily were able to resolve but aren't sure what the cause was and it's pretty worrisome so wanted to bring it up. I think this was brought up in the adobe meeting as something that happened in the past (before my time) and it didn't seem like the adobe team knew what would have caused that to happen to my memory. Ernesto opened up his 105 project today and his master sequence was very bare / missing tons of boards / media. Luckily, I had a copy of this sequence in my own project, and my version was correct with no missing media. Brian opened up Ernesto's project to make sure he was seeing the same thing and it was confirmed that on his en

Leider kann ich keine Files von der Insta360 X5 in Premiere importieren. Von der Insta360 X4 ist das kein Problem, aber wenn ich versuche Files von der X5 zu importieren, dann erscheint folgende Meldung:A low-level exception occurred in: Insta360Importer (Importer:39) Ich habe auch schon die Insta360 Studio Software installiert, bei der man im Installationsprozess die Plug-ins für Premiere mit anklicken soll, aber diese erscheinen bei meinem Installationsprozess einfach nicht. Ich kann lediglich die "Quick Look" Software anklicken, mehr Auswahl gibt es leider nicht.Die Datei Insta360Importer.bundle habe ich auch schon gelöscht und wieder installiert. Das hat alles nicht geholfen. Hat jemand eine Idee? Danke!Viele GrüßeMario

Hello,This is a rather odd one... just started happening with 25.5 on Windows 11 Pro. I shoot on a Sony XDCam, so I end up with MXF media. Playing back the media it plays back random parts at what seems like double speed just on a normal "play" command. It will play in this glitched format on either the player or record side of things, so it makes it seem like the media is corrupt or something, however upon export everything in the exported file plays out fine. Needless to say it makes for an interesting editing experience though. As far as I can tell it is just MXF media that seems to be impacted. Although now that I think about it one of our MOV feeds from our central server had what sounded like bad audio when I was trying to edit an incoming feed, so now I'm wondering if there are several audio playback issues within 25.5?

While working on a 4K sequence in Adobe Premiere Pro, the entire sequence suddenly appeared zoomed in.No effects were applied, the Scale value in the Effect Controls panel remained at 100, and the sequence settings (resolution, aspect ratio) did not change. The issue affected the whole sequence view, not just individual clips.Restarting Premiere and reloading the project did not fix it — the only solution was restoring a previous autosave.Steps before the issue:Editing a standard 4K sequenceNo recent scaling, effects, or nesting changesSuddenly, the Program Monitor displayed everything zoomed inSystem details:Adobe Premiere Pro (e.g. v24.6.1 Build 30)OS: (e.g. Windows 11 / macOS 14 Sonoma)GPU: (e.g. NVIDIA RTX 4070)

I was unable to download premiere rpo when my mac was in its old OS version (cannot remember exactly which one), so the app store advised me to update my software. After the update to MacOS Tahoe Version 26.0.1, I am still unable to download premiere pro... help! 

it was working before but since 3 days i have this problem in esential sound ,if i search more just want to browse music or sfx there is nothing in the result, even i tried to search for sfxs not showing.i already reinstalled still same.i dont have adobe stock membership, and i even filtered it to free but still having same issue ,please help. thank ou for reading.using latest premiere pro adobe cc.windows 11 

Hola, llevo varias veces intentando exportar videos con el codec HEVC en una windows, el codec ya se compró y se instaló. He intentado borrar caché, desinstalar y volver a instalar. Mi disco duro tiene mucha memoría disponible, y sigo sin poder exportar, lo que me está retrasando enormemente el flujo de trabajo. Podrían ayudarme? --Hi,I've been trying several times to export videos using the HEVC codec on Windows. The codec has already been purchased and installed. I’ve tried clearing the cache, uninstalling and reinstalling the software, and I have plenty of free space on my hard drive.However, I still can’t export the videos, and it’s significantly delaying my workflow. Could you please help me resolve this issue?

I have been having trouble with the LUTs I've exported from Lumetri Color in Premier Pro 2025. After searching forums and being frustrated by not being able to export a LUT that would then work within the Modify/Color/Input LUT Dropdown menu like I have always done many times before, I thought I'd try something different. I went back to Premier Pro 2024, imported the exact same footage and color corrected it, exported a .cube file. Then returned to Premier Pro 2025 added the LUT to my Modify/Color/Input LUT dropdown menu and this .cube file works just fine. Clearly there is a bug with exporting LUTs from Lumetri Color in Premier Pro 2025. Cube files exported form Permier Pro 2025, overexposed each shot extremely. This is not the case when using a .cube file exported for Pemier Pro 2024. Please fix this bug.Thank you

After updating to Premiere Pro 2025 version 25.3.84, I can no longer open or delete sequences that I created and saved with a custom name (custom sequences).Only the default system sequences still work as expected.But when I create a new sequence, give it a name, and save it — I cannot open it afterward, and I also can't delete it.This issue started right after the latest update.My system configuration:OS: Windows 11 ProCPU: Intel Core i9-9900KRAM: 32 GBGPU: MSI RTX 2060 SuperProject drive: Lexar NM620 2TB NVMe SSDPremiere Pro version: 25.3.84Please let me know if this is a known bug or if there’s any workaround. Thank you.

After publishing a sequence Premiere enters into the Resolve Conflicts which then goes into hundreds of sluggish Update Items mode (showing more than 300 items).Since it takes so much long time, I always end up cancelling the items updates to be able to go back to work which is what should be causing the sync issues.Is there any workaround this issue (without having to cope with hours of items updates?)

I’d like to share feedback regarding a functionality change in Premiere Pro 2025 that has significantly impacted my workflow.In the current version, I noticed that when I copy the volume level of an audio clip (e.g., -11dB) using the right-click menu on the volume effect and selecting "Copy," and then paste it with Ctrl+V onto other clips, the program now creates a new volume effect instead of simply adjusting the volume of the target clip. This results in compounded volume levels, as shown in the example below:  The target clip’s original volume is set to -5dB.I copy the -11dB volume from another clip.When I paste it, Premiere adds a new -11dB effect to the clip, resulting in a combined volume of -16dB. In previous versions (up until 2024), pasting the volume level onto other clips replaced the existing volume value with the copied one, which was more intuitive and efficient. With this change, I now have to adjust the volume manually for each clip, which significantly s

My PC:  OS: Windows 11 BusinessVersion: 24H2Installed on ‎2024/‎12/‎13OS build 26100.6725Experience Windows Feature Experience Pack 1000.26100.253.0The APP: Adobe Premiere Pro 25.5Silences aren't being detected as expectedAfter transcribing the audio, I set the filter to 0.25 seconds to show pauses.I find a lot of pauses on the timeline for that clip of audio, and I do this per track on the timeline to keep the timing. I mute and lock all the other tracks.Then, when I decide to delete all the pauses at once by lifting, there are large sections of pauses still in place.The expectation is that when clicking delete all, it selects all the pauses and deletes all the pauses.When I did this, it only partially deleted all of the pauses on that track. Now it doesn't even detect the pauses that it didn't delete.How is this acceptable?As seen on the timeline

Premiere is crashing whenever i try to close the app, it doesn't matter the project i have open, big or small it always gets stuck and i have to force quit it everytime.even trying to avoid the problem by closing the project first then the app, it still gets stuck.im on a macbook pro 16-inch, Nov 2024 , M4 Pro, 24gb ram , sequoia 15.6.1, i was one 25.5 when i faced the problem, then tried downgrading to 25.4.1 to no avail.i reset media cache, app preferences, restarted my mac, nothing solved it.i'd attach the dmp file from my recent crash for more info, but it isn't supported.

Hello!When working on the latest version of Premiere Pro I have massive performance problems. Hardware accelleration is activated in the preference as well as in the export window but editing or exporting is practically impossible becuase it is terribly slow.I am on a Mac Studio M1.Thanks,Bernhard

Premiere Pro Preference setting files corrupting quickly I'm finding myself having to delete & reset my preferences multiple times a day because various functions stop working at random (such as the marker and text windows stop showing their respective contents; other function buttons such as go to next edit point stop working etc), resetting my system preferences resolves these issues, but I'm resetting my preference up to five times a day. The main project that I'm editing is a productions project, with edits in one project, and source clips as multicams in other projects (source media is separated by day). I've only been working in this productions project for a couple of weeks, so it's fairly new.Any suggestions on why my preferences appear to keep corrupting, and ways to avoid this corruption?Tech specs MacBook Pro (16-inch, 2021)Apple M1 Max64gb ramMac OSX 15.7.1Premiere Pro 25.5.1

Hey, I recently switched from DaVinci Resolve to Premiere Pro. At first, when I edited and exported videos, it only took around 5–10 minutes. But after a few days, exporting the same type of videos now takes 40–60 minutes. There are no heavy effects — just text and simple graphics. I also use After Effects quite often, and even with heavy effects or 3D edits, exports take much less time. Please help me fix this issue.

 Hi everyone, I’mhaving a strange and frustrating issue with Premiere Pro 25.5.I shoot on a Sony A7 IV in 4K 50 fps, and I’m editing in a 25 fps sequence to create 50% slow motion.Everything should be smooth — and the exported footage looks perfect — but the preview playback is extremely choppy.  My system:CPU: Ryzen 7 5700XGPU: RTX 4070 (with CUDA enabled)RAM: 32 GBSSD: 1 TB NVMeOS: Windows 11Playback resolution: ¼My workflow:Original clips: 4K 50 fps (H.264 10-bit)Proxies: ProRes Proxy 960×540, container QuickTime, “Match Source (frame rate)”Sequence: 25 fpsNo effects, no LUTs, no titles — just the raw proxy clip slowed to 50 % The issue: Playback is choppy only in the preview window, even at ¼ resolution.As soon as I render the selection, playback becomes perfectly smooth.Exported video is smooth as well.If I disable proxies, playback is also smooth (but i cant work without proxy because my pc will lag)  What I’ve already tried:Re-created the

I own a M1 Max 4TO 64gb Ram...a beast! After the latest update of PR 25.5 the software is totally not working properly. I've been using it since 2007! And I always defended the software as being very stable, and i've worked with many heavy plugins in the past and present. Simple bug is the playback in Full resolution, timeline 4k with Sony s-log 4.2.0 rushes and the timeline is loosing a big amount of frames very impressive, even if i remove the high resolution preview and lower it to 1/2 it till have hard time sometimes. I even did not apply any color correction, nothing at all! Many other issues, where it freezes for no reason, and without having a heavy work to really heating my laptop, the older version was perfect...waiting the new update hopefuly to have it fixed! My colleague do not have this issue so i guess it's unlikely to me. 

I love the remix tool, however it often happens that whenever I open the file back up the program does not apply the same remixing properties to the chopped audio. I almost never get the mix I want immediately, so I mostly chop the pieces I need from the remix and then move them around. Problem is that when I open the PR file again they are offline or unlinked. See image below for timeline screenshot of what I mean.Same issue found here on reddit too: https://www.reddit.com/r/editors/comments/zk6jsi/issues_with_remix_tool_in_premiere_pro/ For now I just export it and have a hard copy, but it would be nice to modify these files instead of having to start again from scratch.Thanks!Alessia

It's hard to find someone that doesn't love the new subtitle editing layer. Okay, not that new anymore, but an amazing upgrade! I just want to say I really appreciate your efforts before I bring out my issue. I'm not sure if this is a bug or intentional, but it seems like some editing tools don't work on the subtitle layer. The one I'd like to use the most is "Extend next/previous edit to playhead". I use this a lot while editing to avoid using the mouse, and it would be great to be able to use it in the subtitles layer as well. "Select a clip at playhead" could also be useful. "Go to previous/next edit point", the arrow keys, would also be good. I would expect them to work the same as in the V layers. I'd deactivate all my V layers, activate the C and would hope for them to work just on what's active. But really being able to extend the trim back and forth quickly with the keyboard would be amazing! My cramping fingers would greatly appreciate not having to click and dr

I am using Premiere Pro 2025 on a home built PC (photo attached for specs)I use an Adjustment Layer with VR Digital glitch for a short transition between elements on my timeline. While I have been able to successfully apply it to some transitions, beyond a certain point it has been blacking out the program monitor to the point where I cannot continue editing and have to restart. It also often prevents the program from shutting down properly and I can only close it with the task manager.A few attempts I have already tried to remedy the problem:Restarting the program and the PCDisabling/deleting unseen clips that are covered by the viz where the transition is needed (on one attempt it turned the image incredibly low-poly with only a select colours before eventually going black again)Clearing the Media CacheRendering the timeline (stops/skips the render at the problem area) A post with a similar problem from 2017 mentioned changing the Project Settings Mercury Playback, but for

Can't determine if that's a bug or something that completely makes sense (yeah right.lol)When I double click on a search bin for it to open in a panel (in place, separately or new window)Some options of right clicking a file are greyed out. More specifically: "Hide", "Modify", "New Sequence From Clip", "Speed Duration", "Make Offline", "Proxy", "Create Multi-Camera" and "Label".Funny thing, all of those are available for all files, in the same search bin, only if you expand it and not double click on it.It drove me crazy for some time since I need to only proxy a specific type of files, label specific others, etc. and I am used to double clicking and ctrl-a to select all, rather than expanding the search bin, selecting the first file, holding shift and selecting the last one.Why am I using the search bin to filter files you might ask? It's because Adobe, for some reason decided to change the behaviour of filtering, so instead of revealing only the filtered files (i.e: typing ".mp4" in

I have updated my MacBook M1 Max and run Premiere Pro that was awful experience..I waited some time while PP unfreezed statred to show somethingWhile I edited there were lots of lags during cuts seems like apple becoming windows... anyway, waiting for some patches fixes from PP and aoole updates

When I attempt to open a project in Premiere Pro, it opens and then the program crashes immediately.I have installed a Digital Anarchy plug-in (Flicker Free 3.0.3)  which is used in many projects. I also use Red Giant plug-ins from Maxon (Red Giant Complete) which are also used liberally throughout all my projects. I suspect the Digital Anarchy file is the problem.I am using an HP Z6 G4 Workstation with 65536MB RAM, Running Windows 11, NVidia Quadro RTX5000 graphics card that is up to date.I am running Premiere Pro 25.5I have clients wanting to see their show and I can't open the program. I need help. 

Just to say, this is happening very often on various versions of Premiere. Currently running: v25.5.0 (Build 13) I'm trying to use a simple Color Balance effect to green, with a single mask to make it a little green outline around the edges. It's a short 1 second effect, keyframed for opacity to go from 0% to 100% and then back down to 0%. It generally works fine at first and so I just copy>paste it when needed on an adjustment layer. At some point in the timeline, this effect stops working. Regardless if it's on an adjustment layer or on one of the videos directly, it doesn't apply the effect. Currently I'm 7min35sec in. I've used this adjusment layer with color balance effect applied - 6 times. If I go back to the previous ones, they work. When I copy paste the adjusment layer the 7th time now, it doesn't work anymore. There are no more effects applied and blend mode is on normal. There is only two clips running simultaneously. There is still the red line below the