Bug Reports

This happened before, seems to be back. V. 24.4.1 on Windows When I am in "Vertical Mode" if I turn on "Filler", then make a cut - either via the Text, or by CTRL-K, the head will jump forward 1:00 minute or better. It usually moves the timeline too far ahead for me to just click back. Even the text is too far forward to just click back to where I was.  So1. Edit video with Text2. Select "Filler"3. Cut out any part of video4. head jumps forward. 

Today I've updated premiere to the latest version but after update subtitles that working before is not showing in program monitor. Is something changed and I need to enable something?

A very important project of mine (musicvideo for client) has been bugging. It worked firstly perfectly fine, but quite unexpected priemiere has recently been giving an error everytime I try to do something in the project, such as playing it or exporting. Ive tried multiple things... Importing the workspace of the project in another project, resetting the default settings, copying the project, a previous and newer premiere version. All didn't work, please help. Version of now downloaded premiere: 'Adobe Premiere Pro' 24.1.0 (build 85) computer specs: Macbook Pro 14-inch nov 2023, Apple M3 Pro, 18GB, Macintosh HD ( 512,37 GB from 994,66 GB used) , Sonoma 14.5 Maybe also good to mesnsion the project is on a external samsung ssd, but premiere already has acces so woulnd't think thats the problem. Also the project is concverted from older to new version, and worked fine for a day but then the crash came up. Also already restarted computer ect. Any help would be really appreciated, kind rega

Hi,I recently had some issues with my PP and my PC with PP crashing and the PC BSODs. I was unable to resolve this so I had to format and install a new PP. While some of the previous install issues were resolved on the new Win 10 - PP still crashes (not all the time but several times a day usually during playback or preview render and I also had at least one BSOD when working on PP). I suspect that this is either some software or plugin conflict or more likely hardware related but I don't know which part and since this is a new and very high-end PC I am not going to start buying and replacing every component so I need to figure out which component is behind this. Here is the latest PP crash report - is there somebody who can go over it and give me some insights into what made PP crash? (I have a few others if this helps).https://www.dropbox.com/scl/fi/waqmd9xrrfrnomu8y8d25/fa3941d1-23d9-48ab-b55d-a39097e14b1a.dmp?rlkey=xy1cou9b7lcnpdygrdmjfo3jz&dl=0 The previous disc

Respect,I haven't contacted you in a long time, everything was ok until version 24.4.1...as I wrote in the header...some projects crashes in the new version on opening, and some don't...those that crashes, version 24.3 opens the normal one.. ..I sent the report...thanks....

書き出しを行う際に、環境設定にて「デフォルトのオーディオトラック」を「モノラル」にしている場合に、書き出しエフェクトのラウドネスの正規化が正常に動作しません。シーケンス設定はステレオで、オーディオトラックはモノラルで、クリップはモノラルとして読み込み、PANをLとRに振ってあります。 どうやら書き出し時に環境設定の「デフォルトのオーディオトラック」の部分が「モノラル」になっていると誤動作をするようです。書き出し時に環境設定の「デフォルトのオーディオトラック」の部分が「ファイルを使用」になっていると問題なく動作します。 MacbookAir M1 2020PremierePro ver 23.6.5

Hi!  I frequently use "Add [color] marker" to clips on an assigned keyboard shortcut, while editing a feature length. Love the workflow. But on clips in a Sequence that are Merged the action only adds a standard Green colored marker - whichever button i press.  I found that it works as intended in the Source-monitor but when it updates to the clip on the timeline it shows up as green. When I manually move the marker just a bit in the Source-monitor it updates to the right color on the clip in the Timeline. So i figured it must be a bug and not a weird feature. Please if this can be adressed in future updates I'd be very happy.

I started working in productions instead of single projects.So I put all my raw footage and the full sequences with raw footage in one project and the edit in another project - all in the same production. Usually I work with shortcuts very fast, especially "toggle source/timeline" to go back and forth from source to timeland and paste into timeline very quickly.But no when source footage and edit sequence are in different projects the "toggle source/timeline" button leads me to the project window instead of back to the source when I have edited some footage in. I tried to open the source in a seperate source-timeline instead and use toggle "timeline" shortcut, but its the same. To I loose the ability to quickly switch between source and timeline via shortcut when I work in productions across multiple projects?

For some reason, in the midst of editing, my audio just turned off. The green bars on the right side show audio playing, but nothing is coming out of my headphones.Yes, audio works in other parts of my computer, such as YouTube and Overwatch 2. Yes, I checked to make sure my audio output device was correct. I've restarted my computer, uninstalled and reinstalled the app, and cleared my cache -- I've done everything I found on the Adobe help page and on Reddit. It's incredibly frustrating and I have no idea how to fix it!!!

Premeire Pro update 24.4.1 makes playback of .MXF files with Image Size: 3840 x 2160 Frame Rate: 59.94 unusably slow. I am on a PC with windows 11. 64 gb ram, i9-12900K and GeForce RTX 4070 with latest studio drivers. Footage was recorded with Canon R5C. Footage played smooth prior to update. Footage would basically not play after update. Footage plays smooth again now that I reverted to 24.3 version.

When I'm in Premiere and I queue something in media encoder it just sits there forever and doesnt do anything. I wrote to Adobe months ago about this. They told me: "Open media encoder, and go to settings or preferences and uncheck 'import sequence natively'.  Quit encoder and re open it. Now go back to premiere, hit export and press queue in encoder and it should work." It's not working.  in the time that I'm waiting for it to do anything or make any movement I could've already been 5 to 10 minutes deep into my export. It's a 16 minute sequence. I'm trying to have media encoder use the vimeo 1080 preset (which I change to 720). if I want to export the normal way without media encoder, premiere is saying the export will be 44 minutes long. I dont want to sit here for 44 minutes while premiere is locked up in an export. I could be color correcting shots while it runs throug encoder, if encoder would work. This is an ongoing reoccuring issue.Update: I tried a different experime

I created the file a few weeks ago, and everything was working perfectly. The rendering went smoothly, and the video of 25 seconds played in full. However, today it suddenly posed a problem with that same project file. I've ensured there is enough disk space and tried using both local and external drives. I've repeatedly rendered the workspace and the full sequence, but the problem persists. The rendered video does not play in full. It is the same problem in both in the "normal" and beta version. What triggers this sudden problem?

Hi, I have been having trouble since the latest update.It's like my mouse is not able to click and drag some clips.With some clips, there are no problems but mostly it's much harder to reposition or even delete clips from the sequence as keyboard is also having troubles.It's not just one project it's across all projects.Just to clarify my mouse works perfectly fine everywhere else including Photoshop and Adobe Affect Effects. 

It doesn't crash immedietly after I hit export, it crashes after it progress a little like 30%, 50%, 70%, nothing specific, and sometimes it completes the render as it should do after 2-4 crashes! I beleive I started getting these crashes after I upgraded my graphics card from rtx3070 ti to ASUS rtx 4080, 6 months agoI updated the app many times over the past 6 months, I tried reinstalling, deleting cache files, have latest drivers, pc updated.I'm still using the same export settings as I did before I upgrade the GPU (attached screenshots)Also, the video length is 24:32 seconds, not sure why its showing 49:05 (double) on the preview 🙂 it wasn't always like this. My PC specs:GPU: ASUS rtx 4080CPU: intel i9 13kM.b: asus TUF gaming z790 plus wifi D4Ram: n.e g.skill trident z 32gb

i have a problem with arabic text whenever i press backspace it deletes everything in the text file instead of deleting 1 letter, i tried pressing backspace once too in english and it only deleted 1 letter so i assume i only have this issue when i type in arabic because if i mistyped something i get to delete the whole thing instead

 i already restart my laptop, clear my cache, reset the app and it didn't work

Have a load of ProRes 4444. I can see the thumbnail when it's in the bin, but it's black on playback/nothing in a sequence. It won't playback on rollover when it's in the bin either.I'm on Win 2024.3.0. It plays back in After Effects, so it seems to be a local problem with Prem, rather than the system.Thanks.

  Issue - El programa Premiere Pro no abre y se queda congelado en la pantalla de carga. Adobe Premiere Pro version number: 24.4.1 Operating system - Microsoft Windows 10 Enterprise LTSC 64 bits System Info: CPU, GPU, RAM, HD: CPU: Procesador AMD Ryzen 5 3400G with Radeon Vega Graphics, 3700 Mhz, 4 procesadores principales, 8 procesadores lógicos GPU: NVIDIA GeForce RTX 3050. DRIVER: DCH   DRIVER VERSION: 537.58 RAM: 16GB Hard Drive: Tengo 2:Disco C: Disco solido Modelo KINGSTON SA400M8240G 223,57 GBDisco 😧 Modelo TOSHIBA HDWL110 931,51 GB Steps to reproduce - (Very important!)  1. Lo instalo 2. Al abrir el programa, este se queda en la pantalla inicial y se congela. (no carga) Expected result - Deberia abrir el programa Actual result -  No inicia.He descargado y ejecutado sin problemas el Photoshop y el  Illustrator sin problemas en la misma PC.Solo tengo problemas con el Premiere Pro. Cabe recalcar que

Al iniciar el programa, este se queda en esta pantalla, que supongo que es la de carga: He buscado distintas soluciones como: "antes de iniciar Premiere mantener el Alt y eliminar el cache o cambiar de version" pero no me ha servido. Ademas tengo el Photoshop y el Illustrator pero a la hora de iniciarlo no tengo problemas, solo con este programa de edicion.Alguna solucion?

Hello, people from Adobe, I'm only starting to learn video editing on Premiere Pro and applied to a course (a great one) to better understand the workings of proxies and make the editing flow a bit easier.I'm mainly trying to edit 2k at 60 frames, and 4k at 60/30 frames, both MP4 recorded in OBS. Once I play the 2k footage at full resolution, (without any proxies) it goes well,and If I play the 4k footage it does ok, and gets faster when doing the 1/8 downsize in the small Playback resolution dropdown at the bottom of the Program preview display.But I still wanted to try using proxies because when diving into a longer project, the number of unrendered footage, effects, and graphics applied add up, and can get heavier and harder on the computer. Besides 4k footage also takes a lot longer to render on the timeline.  So, I tried to use the ProRes 422 Low-resolution default proxy preset and also checked the blue toggle button and watermark. On the timeline, the small bl

As the title says, I'm finding difficulties in attaching proxies in premiere. My workflow is: receive rushes the night, create proxies inside premiere with media encoder, leave it for the night, sync using pluraleyes next morning.The problem is that the synced media is not attached to the proxies and pluraleyes have this issue that it duplicates files inside of premiere project and creates a new sequence with synced media, but these media are not attached to the proxies. (Properties of both source and duplicate clips are down below)  When I try to attach the duplicate media to the proxies, premiere can't detect and relink others automatically. I've used different Match Files Properties inside of media browser (File name, Media start, File extension and Tape name) but nothing seems to work. I've also tried to consolidate duplicates hoping that premiere will keep the linked media but nothing gets consolidated since the source is used in the sequence that I've use

Adobe Premiere Pro СС2021 Version 15.0-15.1-15.2 Different sound levels in English and Russian localization.

At our company we use Premiere Pro productions for all projects. One of the fundemental ways we use it, is by gathering raw material in one project within the production, so everyone in the production refers to the the same raw material project. In that way when people create their own project within productions, they only create sequences in their project, where they drop materiale on the timeline from the raw material project. In that way they can easily share sequences with each other without creating dublicates of the raw materiale within their own sequence projects.  We also use Multi-camera source sequences a lot and in PP2024, there seems to have been introduced a bug, that makes Premiere Productions unable to handle Multi-camera source sequences within Production in the way we used to work with it in PP2023. In PP2023 we were able to create multicam source sequences in the raw material project within Productions, and then drag those multicam source sequences onto

R3D files do not show thumbnails when viewed in Media Browser. Video appears when hovering over a clip and scrubbing, but when the mouse is not hovering over the clip the thumbnails disappear. Identical issue to this post from May 2023. All R3D files behave this way regardless of camera source, resolution, size etc. This behavior has been observed on Premiere Pro 23.2.0, 23.6.0, and 24.0.0Mac OS Ventura 13.5.2Apple M1 Ultra128 GB RAMNAS Storage 

I want to select a Facebook page that is showing in the dropdown list for my Facebook sign-in, but I can choose only one of the first three of six.It will not allow me to select the 4th, 5th or 6th in the dropdown.  Adobe Premiere ProVersion 24.2.1 (Build 2)16inch Macbook Pro - 2021Apple M1 Max Chip32GB MemorymacOS Sonoma 14.3.1 Troubleshooting Already. What I've tried:Signing out of the Facebook connection on the export>publish screen.Signing back in with only the three which I could not select previously. I could choose indeed all three of these now as there were only three to choose from.I then did this:Signed out of the Facebook connection.Signed back in, allowing all six to have permission to be posted toI attempted to select Facebook pages 4th, 5th and 6th, but it was the same issue. Even though permission is given to share six Facebook pages, only the first three are active.  Is this a bug? It seems so; otherwise, why would it perm