Bug Reports

I've been doing this since I started using Premiere Pro, but now this won't work.   I have a large number of folders in Finder on my Mac Studio, and inside each folder there are 4 MXF files which make up the 4 segments of a TV Show.  Every folder represents a different TV Show title.  I need to keep all these titles organized in my project, so I'm attempting to import all the folders as bins to accomplish this.  This has always worked.  But now, I get this error message: If I navigate inside the folders, I can import the media files without issue, so the problem seems to be in the process of importing the folders as bins.  There are 233 folders/TV Shows I need to import, and going in and individually importing all 4 segments of every title, then reorganizing them in created bins is a giant waste of time. Where did this issue come from?  I have restarted both app and computer, cleared media cache, allocated 52 Gb of memory to the ap

bom dia, eu esto tendo um problema de sincronia de audio com video, eu tenho um video que o audio original, quando coloco no premiere ele fica fora de sincronia. alguem ja teve esse tipo de problema? obrigado Good morning, I'm having a problem syncing audio with video, I have a video that the original audio, when I put it in Premiere it gets out of sync. Has anyone ever had this kind of problem? Thank you

IssueWhen uploading a video in Adobe Premiere Pro, it automatically converts the audio to mono, even when all settings are configured for stereo. Despite verifying the sequence settings and export settings as stereo (48,000 Hz, AAC 320 kbps), only one channel is heard and exported.This issue is unacceptable and directly jeopardizing my job, and I demand a full refund immediately.Adobe Premiere Pro VersionVersion 25.1.0 (Build 73)Operating SystemmacOS Sonoma 14.3.1System InfoMacBook Pro 14-inch, Nov 2023Chip: Apple M3 ProMemory (RAM): 18 GBStartup Disk: Macintosh HDVideo FormatH.264Resolution: 1080x1920 (Vertical)Frame Rate: 23.976 fpsAudio Format: AAC, 320 kbps, 48 kHz, StereoWorkflow DetailsSingle-camera editStandard timeline (no multicam or proxies used)Steps to ReproduceImport a video file with stereo audio into Premiere Pro.Drag the file into the timeline.Confirm that the sequence settings detect the audio as stereo (48,000 Hz).Play the timeline audio – only one channel is audible.

Issue – Transcript editing is very slow, edits do not always update within the Transcript window, once an edit is completed the transcript view switches to <Type your caption here> and requires the Text panel be closed and then re-opened before the transcripts will re-generate and allow for edits. Have attempted to clear media cache upon launch with no change.Adobe Premiere Pro version number: Version 25.1.0Operating system – Windows 11, version 24H2System Info: CPU, GPU, RAM, HD:CPU GPU (Intel-based Macs and PCs) GPU driver (PC)RAM Hard Drive (and, if external, how the drive is connected: USB 3, Thunderbolt, NAS, etc.). Video format: 1290x1080 mp4 file, 2.33 GB, 09:06:28 run time, 482kbps data rate, 608kbps bitrateWorkflow details: UnsureSteps to reproduce - (Very important!) Click into transcript section within Text panel to attempt to access edit capabilities. (Working in Transcript section only, no captions have been generated at t

Hoje, por algum motivo, ao usar o modo full screen, a tela ficou inteiramente branca. Estou utilizando a versão beta mais recente do Premiere Pro (25.3). Atualizei o programa na tentativa de solucionar o problema, mas ele permaneceu. Também reiniciei o computador, sem sucesso. Meu computador é um MacBook Pro Max M3 com 64GB de RAM. Já realizei o reset (trash) das Preferences, mas o problema continuou. Instalei a versão normal do Premiere Pro, e aparentemente funciona normalmente. Além disso, quando utilizo uma segunda tela, o problema não ocorre. Em resumo, o erro acontece apenas quando uso a própria tela do Mac.(Segue o vídeo abaixo para ilustrar a situação)

Yesterday i've updated my nvdia drivers today i was editing a video to make it 360 compatible for ue5 and in the preview is all fine but when i render i get this green effect what can i do? 

Hello,  I've been having this issue where I can only move the playhead if the playback window is selected, as opposed to the timeline. If the timeline is selected, the arrow keys don't work, and instead they toggle the Graphics and Titles (see in video). I was editing normally two days ago and then out of nowhere, this started happening. I didn't press any other keys, I didn't select anything weird, the playhead just stopped being movable with the arrow keys. I'm losing my mind trying to fix this.  I've tried resetting the workspace and even cleaned the cache and uninstalled and reinstalled premiere, that didn't do anything. Does anyone know what is going on and how to fix this????

I'm getting hundreds of these errors, and every time they happen the UI freezes for a second or two.   Not entirely sure what build I'm running but it's 25.0. Here is the extremely useful about box:     Any ideas? Thanks!    

Since the last update all video in new or old projects is green and purple. Please help!

Just switched from 2024 to 2025. Exports take 10 times longer than they should. The only way around is to reopen Premiere, but I have to do it with every single export. Very annoying - is there any way to solve it? 

Issue - Labels disappear after attaching proxies to offline timelineAdobe Premiere Pro version number: 25.1.0Operating system - Mac Sonoma 14.5System Info: CPU, GPU, RAM, HD:Mac Studio M2 Max96GB RAMHard Drive External USB 3.0Video format: ProRes Proxy, 1920x1080, 23.98fpsWorkflow details: First editor created a project from raw .BRAW media in PP 25.1.0. He created sequences with the RAW footage and labeled each clip with color lables. Sent me proxy versions of the .BRAW files for download and the original project file. Asked that I don't Relink Proxies but instead attach proxies and leave original media offline.Steps to reproduce -1. Create a new PPv25.0.1 project with RAW media edited into a timeline (create ProRes proxies of the original media separately, do not attach to the project)2. label media in the timeline with different color labels3. close the project and open the project on another computer.4. Offline all original RAW media5. Select the raw media offline clips i

Hi,  Im having an issue where premier pro automatically installs Inter V from adobe fonts whenever I open my project. It does this because I have a dynamically linked after effects comp that uses the font Inter regular. The issue comes in where the line thickness and size is inconsistent between after effects and premier pro and can sometimes flicker between the two. Opening the linked after effects file makes the text link correctly however this is not a good fix for me as I have multiple after effects files that cannot all be open at the same time. Turning off Adobe fonts in creative cloud does make the issue go away completly however it would still be useful to have a way to stop premier pro automatically installing adobe fonts - espacially ones that arent an exact match to fonts in my after effects file. I also still need adobe fonts active so that I can use and download other fonts from adobe.  Any help would be greatly appreciated,  Adam.

Hi, I've been facing this issue for about a week where Frame.io is unable to upload the timeline directly to frame.io through the extension in in Premiere Pro which is a hasle for getting feedbacks on the video. Please help if someone has a solution.

Aleatoriamente los videos (4k 60fps sLOG3 Sony) de la línea de tiempo se que quedan en negro, estén anidados o no. No sé porqué sucede el error. Tengo anidados una capa de video de 3 pistas, y al tratar de reproducirlas, solo una parte se ve completa y la otra en negro, al tratar de cambiar el orden de los videos, me doy cuenta que ocultando una pista funcionan las otras, pero es inútil porque necesito todas las pistas activas. Tengo una Macbook Pro M3 Pro con 18GB de RAM trabajando desde un SSD Samsung conectado (que no es el problema, ya lo verifiqué), traté de cambiar la configuración de la GPU pero fue inútil, no tengo habilitada esa opción. (adjunto imagen)Necesito ayuda, esto no solo me pasa con este proyecto en particular, tengo varios que son así y al intentar exportarlo, lo hacen de esta forma. Ni con un pre-renderizado funciona, ya no sé qué hacer.Detalle imagenes:1: Ubicación antes de que falle la línea de tiempo2: Ubicación cuando falla la línea de tiempo3: Interior de

Hi,  I've recently updated to the latest Beta version of Premiere (24.3.0) and I'm having an issue when using the "Remove Attributes" function. I have a Macbook Pro M1 Max running on macOS Ventura 13.5.1 When I use this function, instead of removing all the attributes selected, it only removes the last layer of effects.  For instance for Clip A, I have 2 Lumetri Color and a Warp Stabilizer effect added. When using Remove Attributes, it would only remove the Warp Stabilizer, leaving the 2 Lumetri Color effects still on the clip.  Can someone look into this? 

When I render a premiere video it is using the gpu and the cpu in intervals. At the moment of starting the render, the pc uses the gpu and then uses the cpu, then almost at the end of the render it uses the gpu and at the end it uses the cpu again. I am almost sure that this was not happening to me since the render times are now longer than before. Any help?I have Premiere Pro 2025 last version, an i912900k and a GEFORCE RTX 3090 

I've been editing videos full of inserts for years, but I've never had this problem. Every time I drag an mp3 file from the media browser, V1 disappears, and I can't drag any type of video to the timeline. Only after I double-click on the video, and it opens in the source monitor, does V1 reappear and I can drag videos again. This is slowing me down. I've always been able to drag mp3 and mp4 in sequence without any problems. I don't know if it's a bug, but since I haven't changed the way I edit, and I've never had this problem before, I believe it is, or at least a change on how things work. For years I never had to open the mp4 file in the source monitor before dragging it to the timeline, this was never an obligation until now. Is anyone else having this problem too? Does anyone have a solution? Is this the new normal after some update? Is there a way to have source patching always on?Thank you!

Each time I start Premiere Pro it crashes on startl-up saying that Red Giant is no longer running. I have uninstalled all Red Giant files and plug-ins as well as uninstalled Premiere Pro and then reinstalled it. The problem still occurs unless I disable plug-ins at each start-up which is aggravating.  What can one do to resolve this issue?

Dear all,This is the second time I have encountered the following bug in Adobe Premiere.After adding effects to my Audio Track Mixer, when I continue editing on my timeline and modify or resize the audio sections, the program starts glitching. I am unable to adjust, expand, or shrink the audio tracks properly, and the software becomes unresponsive. Shortly after, I receive an error message: "Invalid Type Conversion." Could you please assist me in resolving this issue? My PC is running Windows 11 (Alienware Aurora R15).I have attached a video demonstrating the issue. Thank you in advance for your help!

Dear all, i connected my premiere pro 25.1 to my youtube channel but when i try to export a video on youtube some playlist are not listed. All playlist has the same options so they are visible, public and accessible, and also are not full of video. So why? I tried to disconnect and reconnect the account but nothing happens.

Hi, Earlier I reported a bug with instant Premiere Pro crash when adding any MOGRT file to the timeline (including default Adobe graphics) in Premiere Pro for ARM64. I know it's all relativley new, but even after a couple of updates (in both stable and bèta version), the bug is still there. I asked for an update in the previous topic, but no one replied so I decided to open up a new one. I need graphics in my projects every day. This single bug causes me to bring two laptops to work. It's one of the most basic features in the software and it isn't working for months now. I can imagine there are a lot of bugs to fix, but I see a lot of new features being developed while this bug remains. When will it be fixed? Q1? Q2? Later?

I was editing some basic text on a black screen. Premiere hard crashed to desktop without warning, not only did the restore function not even trigger, the project and all autosaves for the past couple hours are now corrupt. Lost an entire morning of very productive work. Managed to get a backup working, but now the in program text is small and a different font, and everything is running like garbage. The autotranscript is off by several seconds, and EVERYTHING lags. It's almost unusable, certainly totally unacceptable for a modern professional program charging a subscription. Any help?

If i create a new project, work on it and then close premiere pro, the next time when i open premiere pro, that particular project is not shown in the home page. Instead i would have to click "open project", navigate to the project file and open it manually. But once this is done, it will show up in the recent prjects home page. Has been facing this only recently though. I am in Premiere Pro version 25.1.0 (Build 73), Windows 11 version 24H2 (Build 26100.3323)  Is this a known issue? can someone help? Thank you in advance

All my projects have suddenly got this Media Pending problem. Why? And how do I solve it?