Captivate

Hi All, I have an issue with a course that we have created, we only require a test section which we have created, this is 9 questions with a welcome slide and an exit slide. Only 11 slides in total (3000kb) however when we publish this there is no compressed Scorm file created and the file itself that is published is empty. We have double checked all the settings, enabled reporting is on, the file name is short but no success is publishing.This is captivate 13 we was wondering if there is a size limit now?Any help or pointers would be very welcome.

I am working with a small team on 19 ish captivate courses. We are more familiar working with articulate storyline where review 360 lets us publish to team folders to share review links.Currently we are finding that the review links generated by the new captivate are unstable, and can only be updated by the user that originally published it. Can I have some clarification on what would cause review links to break? - and to clarify what I mean when I say break, I mean 1 user creates a review link but then later a different dev needs to make an update to that course and wants to update the review link… only to find it is no longer connected to the previous review link… We’ve started sharing accounts to try and mitigate this, but sometimes the review links still break…For example, if I publish a review link, and my coworker hops in my account to update that review link… there is a 50% chance that they can’t update the review link I had before… This is a problem when we have other coworkers

 I have a project, and when a student finishes the course in the LMS, I need them to start from the first slide. I'm using a variable at the end that sends them back to the beginning, and depending on its value, they either exit the course or continue.

I'm testing the variable condition to detect the value of a variable used in a CP 2024 course, and after many tests, I've noticed that the "if" option isn't working correctly. Captivate doesn't recognize part of this condition and instead forces the user to enter it through "then."I used this feature extensively in CP 2019, and it always worked. Is anyone else experiencing this issue, or do you know if Adobe has identified a problem with this part of the interaction? Thanks.

Created a Captivate 13 course with 112 slides. Had the Completion rate set at 80% for the LMS system. There are a handful of users taking the course that have experienced it shutting down in about the same spot, approximately 80% through the slides. The LMS then generates a completion certificate and if they reopen the course, they have to start over, as it shows them as complete. Shouldn’t the user be able to take the entire course, regardless of completion rate? It seems it’s shutting down once they hit that 80%. The LMS team is telling me it’s most likely a setting in my captivate file. But it’s not happening to everyone taking it, just a handful of users. Any thoughts? 

I have uploaded a project to the Canvas LMS (not SCORM) but it has developed the “Loading...” issue, where playback stops after a couple of slides and does not resume.This issue has happened over the years but we have never been able to pinpoint the cause.  What exactly is “loading”?  And, why does it never seem to complete the loading process?All we have are the HTML files of the project - the Classic version of Captivate no longer runs on our computers.I’d hate to throw away years of work so I’d appreciate any insight into what we can look at in the HTML files to try and fix this.

Hi all,  I am having some issues with my eLearning project on 360Learning.  Although I have the “Never Send Resume Data” option unchecked in Captivate, whenever my learners exit the course midway through, when they relaunch it again on 360Learning they lose all progress. I have also been having issues with my course not showing up at 100% complete upon their completion, always showing up either as 50% complete or 80% complete.  I am using SCORM 20048 Version 4th Edition, and the platform is 360Learning.  Thanks. 

I have generated an avatar in Captivate 13, and everything works when I am creating.  When I publish, the avatar mouth doesn’t move when viewing.  Any ideas?

Why is there not a better daily community for Captivate for Instructional Designers...I am an Adobe user through-and-through, but I am very envious of the Articulate community...just sad Adobe doesn't compare and this has been an ongoing issue...makes me want to switch! Am I missing something here? Is there something comparable?

Hello, I have an issue with Adobe Captivate 12.5. Whenever I try to import an image from the asset image gallery, nothing happens. I click on replace the image, captivate starts loading, but nothing happens, no errors, nothing - the image is just not uploaded to the project and the default picture remains there. The strange thing is that there are no issues with uploading my own images from my pc.  It’s not just images, but the entire asset panel behaves in the same way, i.e. slide templates, icons etc. don’t respond as well.  I tried traditional methods of troubleshooting - cleared cache and properties, and the problem still persists. I’m currently using the 30-day trial version, but according to Adobe’s website, this shouldn’t be the source of the issue.  Thank you for your help. 

I am having the same frequently occurring bug where the last few lines of the AI text-to-speech VoiceOver keeps repeating the final line or final few sentences of the script. I find that this seems to happen when opening the review links in Safari and Microsoft Edge. When I export SCORM files of the same documents it also has the same issue with randomly repeating audio bugs on several slides. Is there a work around or something I am not understanding on how to rectify this issue?

Hi everyone,I’ve been exploring ways to make AI-generated writing sound more natural for my creative projects in Adobe tools (Premiere Pro subtitles, After Effects scripts, etc.).Lately, I’ve tested a few AI humanizers and found that most either over-edit or still leave that robotic tone. But GPTHuman AI stood out it made the output feel way more human and worked well when integrated into my Adobe workflow.Just wondering if anyone here has tried other tools or plugins that play nicely with Adobe for polishing AI written content?Would love to hear your go-to methods for making text sound less “AI” and more real before importing into your projects.Thanks!

I’m having an issue with captivate 13 where my captions keep changing to a serif font when it should be arial. The theme is set to arial, but even after I manually change captions to arial, when I leave the slide and come back it changes back to the serif font. Is there a specific workflow I need to do for the “Apply to all slides” to work? It seems to work for some files, but not others. 

I’m looking to record a software simulation in Captivate 12, and have found that everything appears larger in the project than the actual screen.  I size the application so it fits within my browser - below the address bar, away from the browser scroll bar.  So everything fits within the window and there should be no need for scroll bars in the project output.  But the recorded slides in the project do have scroll bars, and it looks like the font and other elements in the application are larger than they were when I recorded them.  I’m not changing my resolution after recording, and my applications are at 100%, so I’m not sure what is causing this.   Does anyone know how to avoid it? Here’s a simple example - if I wanted to record a google search. Below is what it looks like on my PC and the recording window is the browser; everything is visible.  This is what the recorded slide looks like in the preview: The bottom and the right side are cut off and you would need to scroll to see the

In previous Projects I would at times utilize a Highlight box within a simulation slide to block out content for the slide. Other times I would use a highlight box to include a picture to refer to. With Adobe Captivate 13 all of these things are now slightly transparent. Even when I I change the opacity to 0 and back to 100%. When I do this the simulation slide shows it is now back to the way it was in Adobe Captivate 12 but when I preview or publish it resets the highlight box back to slightly transparent. Does anyone know of a fix that doesn't involve swapping the highlight box for an instruction box? 

My colleague suggested clearing the cache because I was getting some weird numbering in quiz slides and I already had about 5 captivate files opened at the time I cleared the cache. Now, in the folder I originally had my files , I only have 1 out of 11. When searching for the files in the computer I see it the .cptx files somewhere but they have the explorer “e” icon instead of the captivate icon and I cannot open it. please help me! 

Hello,My team is developing a custom Click-to-Drop interaction in Adobe Captivate Classic. We are using JavaScript to handle the logic, but we’ve run into a structural hurdle regarding how objects are rendered in the published HTML5 output.Our working understanding is that objects (like text and shapes) are rendered as "sister" objects. More specifically, we've found that for a single interactive element, the visible layer and the clickable layer appear to be separated with no distinct parent object linking them.This makes it difficult to move an object via JavaScript, as moving the visible element doesn't seem to move the "clickability" along with it. We feel like we are missing a fundamental piece of the hierarchy.Here is a simplified snippet of how we are currently identifying these elements:JavaScript:// We can locate the visible 'reWrap', but the interactive layer seems separateitems.forEach(item => { item.visibleLayer = document.getElementById(item.textId); // Visible text

I’m working on a course that another developer recently updated. Any time I go to publish a new review link, I get the error “configure the correct response in the question slides in the project before creating the review”.But my problem is they all have answers… I’ve combed through them multiple times, and ensured an answer was clicked…The other developer mentioned the only change they made was that they deleted a question… So I’m wondering if captivate is now confused thinking there is still a question but just thinks it is missing an answer?Is there a fix for this? It tells me nothing so I have no idea what captivate thinks is missing an answer.  

Hello everyone,  I'm hoping that someone can offer some guidance on what to do here. I'm working in Captivate Classic 11.8.3 on MacOS 26. My Timeline in the app has recently turned all grey. It still works, but it is very hard to read because everything looks the same. Oddly enough, whenever I go to separate the timeline from the main Captivate window, it will display the expected colors only while dragging the Timeline. Whenever I let it go, it reverts to all grey.  I have run the preference clearing tool, cleared my cache, reinstalled Captivate, and tested on multiple projects, including demos from Adobe. It stays all grey no matter what I do. Does anyone have any ideas? I have a project that I really need to finish, and it is so hard to use the Timeline like this. See attached photo. 

Hi! I’m using the drag and drop widget. It’s supposed to be responsive, but when I preview it in mobile mode (or if I use a smaller browser window), the title and the body text are overlapping. I thought these boxes were supposed to auto adjust so that they don’t overlap? This is captivate V 13.0.0.168 which I think is the most recent release. mobile:  Desktop, small window: 

When opening GENERATIVE AI, to use avatar, the following message appears (service not available). I have checked all the AI ​​functions in the preferences, I have even restarted Captivate. If I use the rest of the AI ​​options, it seems to work but it takes a long time to respond. Or they don't work either.

Hey, y'all. I've used the JavaScript below (inspired by Paul Wilson!), which has worked well to automatically scroll my long scroll projects. It works as designed in both Preview and within our company's LMS. However, it doesn't work in Share for Review. Anyone else experience this? Any workarounds? Currently using Captivate 12.5.const contentBlocks = document.getElementsByClassName("cp-cb__container");  // Check if the second element exists before trying to scroll. if (contentBlocks.length > 1) { contentBlocks[1].scrollIntoView({ behavior: "smooth"}); };

Hello,I am working on a project in Captivate New and am finding that the ai voice volume seems to fluxuate from caption to caption. It sounds fine at 1st then when it shifts to the next caption may sound lower and then back up to loud the next.I am having to chop dialogue up to mantain the standard for number of words displayed per caption, per ADA guidlines, where it is recommended not to exceed more than 2-3 lines of text with between 32-42 chanracters per line.  I am using the same Ai Voice for the entire slide. Has anyone else encountered this issue and what is a solution or work-around you found to resolve it?   

I am working on a project where the client wants the project to start with closed captioning off, but allow the user to turn it on and off again if they wish. I thought this would be simple...but it appears that it isn't. If I use the toggle to turn closed captioning off at publish from the Project Properties, the CC button in the playbar remains grayed out and clicking on it doesn't reveal the captions if the user wants them on. The same is true if I publish with captions on but use an On Enter action on the first slide to turn captions off via setting the Project.ClosedCaptions variable to False. If I publish with captions off and then use a button to allow the user to turn captions on via setting the Project.ClosedCaptions variable to True, this does activate the captions- but then the playbar CC button does not work to turn the captions off again.  Is there any way to publish with captions off as the default, but allow the user to turn them on and off