Creative Cloud desktop

Hi first time posting,  I wasn't sure where to direct this problem or what community discussion to put into.A week ago this started happening to my Creative Cloud Software.This problem is mostly present in CC and Premiere.PremiereThe timeline is glitching and won't play forward despite the video preview working. But can be previewed normally once the timeline in the Preview window is manipulated. Though, other software like Photoshop, Illustrator, and Acrobat are okay.Resolutions done:Repair CC.Fresh Reinstalls for all Adobe Software.PC Load testedChange Interface Colors.By any chance has anyone experienced this? Thanks in advance, and apologies again if this isn't the right forum to post into

I was having a persistent error in Creative Cloud Desktop "Libraries Sync Error. A problem occurred. Your library has been refreshed." I think the error was due to a corrupted file in my library. After trying a whole bunch of stuff I finally found a fix that worked. Note: This resets your libraries to their default empty state so you'll need to rebuild your libraries.1. Quit the Adobe Creative Cloud application2. Go into Task Manager/Activity Monitor and quit any processes that belong to Creative Cloud (not sure if this is entirely necessary but it doesn't hurt.)3. Go to the location of the library files:Win - C:\Users\<username>\AppData\Roaming\Adobe\Creative Cloud LibrariesMac - /Users/<username>/Library/Application Support/Adobe/Creative Cloud Libraries4. Drag all of the files out of this folder to somewhere else on your drive5. Restart computer and Creative Cloud Desktop 

I can not download acrobat, have not tried any other app. Says I do not have any available storage, I switched the destination to a drive with PLENTY of available storage but has the same issue. This has been going on for 2 hours.

Hi, When there are new updates available for any of my Adobe products, it shows a red dot on the Creative Cloud icon. It freaks me out every time because red means something is wrong. If it's just a new update alert, it would be nice if it were a blue dot. I'm using iMac with latest operating system (Sequoia 15.6) and Adobe Creative Cloud version 6.7.0.278. Thanks for listening!

When I need to access an Adobe learning resource on their helpx site I must contend with a pop-up just about every time. For a random example I chose this page: https://helpx.adobe.com/photoshop/using/adjusting-image-sharpness-blur.html. The pop up tells me I'd prefer to use Canada as my location (I am in Canada), but why would I? I already own a licence, so I don't care about pricing. I very much doubt that there is "regional content" that I would care about since Photoshop is the same app, with the same tools, whether I'm in British Colombia, California or Mali. I'm looking for support with a specific tool that I've already purchased—I'm not in need of a sales pitch.   I'm regularly refering to these helpx sites for questions about several Adobe products (I just picked the Photoshop forum, because there doesn't appear to be a general one). I typically use Google to find the resource (it's just an old habit, but it shouldn't matter how I find the content…) I then have to cli

This has happened a few times and it usually fixes itself, but this time it seems to be stuck. I've tried repairing, reinstalling, but nothing fixes it. The window for the Creative Cloud app is offset and I can't get to the right side of the view.

In the last several Creative cloud app updates,  Adobe seems keen on badgering us with their new features and products. News Flash! we already bought the product, stop trying to sell us. All the pop-ups are just a time-sucking annoyance. Maybe the software and marketing people at Adobe have lots of time to kill, but those of us paying for the product just want to use it to get our work done. There needs to be a preference setting in every CC application to turn-off current and future feature and marketing pop-ups and introductions.

Lately across all the Adobe apps the CC Library keeps freezing - I've been needing to restart almost every 10 mins. My apps are up to date. 

Hello, I created a website from Adobe Muse for a client 6 months ago. As you know, you can access Adobe Muse when you go to account>preferences>apps tab in creative cloud and click "show older apps". But after 6 months, I had to reset my computer for some reason and I cannot see the "show old apps" option in the creative cloud I just downloaded. For this reason I don't have access to Adobe Muse. I use the Creative Cloud All Apps 100GB package individually. I watched a video on the internet showing that I can activate this feature from the admin console, but for some reason the admin console does not allow me access. What can I do? If I cannot update the website, I will be at great loss.

Hello, two days ago I got a weird error when starting creative cloud.Sth about Microsoft Visual c++,I thought I might have a bad file so I reinstalled that but then creative cloud and the apps still diidnt start.So I deinstalled all of creative cloud and the apps to reinstall them hoping to make it work again, but since then whenever I try to install creative cloud or one of the apps like Photoshop or premiere pro directly I get this error and I just don't know what to do.I have a Video to finish soon and I really need this to work... This is the error I keep getting:If anyone had this and solved it before I would be truly grateful, because I don't know what to do anymore. Here are some more things I tried:I uninstalled the apps using the windows programm uninstallerI deleted the adobe folder (thought it might not be able to create new ones when theres one there already)I reinstalled Microsoft Visual C++ (This might not be related but it showed up at the same time with a

I cannot resize Creative Cloud onscreen. This happens only with Creative Cloud, so it is not a scaling issue. The problem does not exist with Photoshop or any other application. I am wondering if it has something to do with recent updates.Adobe Photoshop Version: 26.9.0 20250724.r.15 b15e8a4 x64 (final, Release)Operating System: Windows 11 64-bit

Hello,     I have users complaining that Creative Cloud freezes when trying to open/edit PDF files while connected to VPN (SonicWall NetExtender). It aslmost seems like CC is trying to reach out to the web for something and can't get there, eventually timing out. Is this a known issue, and is there a fix? Thank you in advance!

I am no longer able to download my Fresco or Photoshop files from the Creative Cloud desktop app which I have been doing without issue for 6 months or so. Downloading files no longer works in the web browser based Creative Cloud either. Both respond by "Downloading local copy of...." for a good 10 minutes at least before simply stopping with no prompt or warning. I am able to export any files from Adobe Fresco/Photshop to my iCloud account without any issue. Have tried restarting, signing out, quitting and restarting, different browsers and computers etc. I have used only of 20.2GB my 1TB in storage. Any suggestions or workarounds (beside the one I have) would be appreciated.

The option to maximize compatiblity for HDR photos (jxl and avif as far as I have tried) keeps turning on on its own, even when the option is unchecked. I sometimes have to check and uncheck it for the photos that are exported to not have this option (I checked the output files multiple times). I don't exactly know when it's unchecked and when it's checked just from the menu, and it's hard to tell when it switches. 

estou tentando instalar o Photoshop, em uma pasta diferente pois a principal já está cheia, porém mesmo alterando a pasta em preferências da instalação o creative cloud continua tentando baixar na pasta principal e acaba dando erro por não ter espaço

Last week I uploaded 7 Psd files at about 300 mb each without issue. When I attempted to upload a second batch from the finder a week later, the process spun for an hour and then dissapeared without copying to the cloud. I tried doing one a time. Same thing. Just spent an hour with an Adobe tech who finally advised me to open the file in Photoshop and save from there. OK. In that case, Adobe should really fix or remove the "Upload" feature in CC file uploads. Besides that, the upload process is often just plain wonky. FYI: I've only used 12% of my storage.   

I am using Macbook PRO and primarly use the creative suite on a PC at work. I want to work on my home laptop since  I am a freelance but the apps are not updating, and when i try to download AE on my laptop using creative cloud it doesnt work. I click and click the button but it does not do anything... Any ideas?

Enough! Creative Cloud App Updates are the pits!The word for the day is "WAITING", as in I spend so much time WAITING, sometimes with no results!I've got AT&T fiber, the connection SCREAMS! Every other software I have gets updated in less than a minute, the most in two!And worse, if I choose to cancel an update, it takes forever for the cancellation process to complete.For example, I cancelled the update to Photoshop 35 minutes ago, AND IT'S STILL DOING IT!!!I've got to leave these things for overnight, and eight hours later (MOST of the time!) it finally gets done!It has been this way from the beginning! What can't you folks find a way to fix this???I would much rather download the full program and reinstall rather than this; it's painful!Why can't we download an update installer like everybody else???Please! I just got back from a trip, I've got updates all over the place, and I'm waiting AGAIN!No other software, just Adobe!!!

AdobecreativeCloud installer disappears from disks