Download & Install

Recently i've been having problems with Illustrator. It would suddenly crash or some plug-in error would appear so it would start up in safe mode. Now i've been trying to delete some plug-ins i'm not using anymore hoping that would solve the problem. But since the update 26.3.1 came out i have been trying to download it without succes. It would download to some +-90% and then it would fail. So i tried deleting Illustrator en re-installing it but i don't have the option to delete Illustrator like i can with the other apps via Creative Cloud even though it is installed. So i deleted it via windows "apps and features" and now i can't download it because it's the same problem when trying to update. The error code i get is 184.

I have a license for Adobe Creative Cloud for Mac for two computers. I just bought a new laptop. I followed the instructions to deactivate my old one and then followed the instructions to activate the new one. Creative Cloud asked me to sign in, which I did and it then sent me an activation code on my phone, which I correctly inserted. But then instead of activating the program on my new computer, it asked me to go to my browser and sign in there, I did, it sent me an activation code and accepted it, but then it just keeps asking me to do the same thing all over again. It never really activates the program on my new computer, which is a 14-inch late 2021 MacBook Pro. Can someone tell me why I keep going in this visious circle and it keeps having me do this over and over again and not activating Creative Cloud on my new computer? I'm so frustrated! Thanks for any help you can give me.

I have bought Kaleido Fx 4, but when I go to Creative Cloud there is only a buy button, not an install button

  Hello, I have Windows 10 latest updates, Desktop Computer. I have been an Adobe CC subscriber. I now want to uninstall Adobe Cloud completely. I need very easy to understand step by step instructions on how to do this. Thank you.   [Spam link hidden behind "latest updates" removed by moderator.]  

Many years ago I purchased a CS6 Design and Web Premium package from Adobe. For many years it worked just fine. Recently I have been asked to enter the serial again - which I do - after validating my email address. Up until now - that process allowed me to use the product I had paid for. But today - it will not allow me to launch Acrobat. Adobe Customer Support (through their chat system) have said they have deactivated their activation servers. Is this really the case ? Does that not mean that the product has now got a time limitation which was never stated in the original terms ? This sounds a bit like fraud to me. The process goes like this : - Attempt to launch Acrobat- It then shows "Your trial has expired"- Click "License this Software"- Click "Sign In"- Enter valid serial number & click next- It then takes me back to step 2 above : "Your trial has expired" At the moment - only Acrobat is prevented from launching. Photoshop & Illustrator still work, bu

I have an account. I also have a new laptop.I know the policy about two computers are ok as long as two users are Not On them at the same time. I want to add my wife to my plan, so that she can operate independently on her new laptop.On my side, I want to make sure you have my new laptop. I understand I have to pay for a new user, but I was wondering if there was a family type plan, as well? I need to start ASAP as we are on a 4 month, SW U. S. trip and have thousands of images already. Thanks.

Every time I try to install Photoshop frpm my account using Creative Cloud on my new IMAC I get a fail instll message that reads "some of the applicstion components are missing from thr application directory please reinstall the appilcation"  I have done this 4 times and used different version of PS 23.XX. Please help also on OS 12.4Thanks for any help

Last month, I canceled my subscription with Adobe but I checked my bank account today and it shows that they are still charging me. And on top of that, I now noticed that they had been charging 2 times every month for the past year. Does anyone know how I can get this figured out because I'm not trying to pay for something I don't even use anymore.

I have restarted my complit computer, and i forgot to deactivate my account before i did it. And now as i am trying to use the same Key, it comes up that i need to Deactivate my coputer within 29 days, I dont want to buy a new key, just to have PRO on the same computer.

Hi,I'm trying to pay for my subscription the Student and Teacher Edition (one-year) but I can't.It always keep loading at the 5th step 'Confirm' so I can't press the 'Confirm Membership' button.I've tried to pay via many different browsers, devices and credit cards but I still got the same issue.Please help me to figure this out.Thank you.

Hello, im from Argentina. I have an issue when im trying to sign up to the student/teacher plan, they ask me to fill these things with my name, college, etc.. but when I do I cant press the continue button, I dont know why. And I really need to buy it. Please help. thx

I pay since 2018 my yearly membership. I have a customer number and a ordernumber, but the sytem does not recognize me an indicates I have a free acount, so I cannot convert documents.Nowhere I have found a solution and there is no adobe support. Looks like I am throwing away money. Anyone can help here.regardsJacob van Kogelenberg

I would like to know how I can warp a text around a image with texture in Photoshop and Illustrator. I want the texture in the photo to be in the text and deform it.

Hello, I have a question. If my brother buys me Adobe programs from one country, and I use the account in another country, will something happen?

as the title said, Adobe suggested that I uninstall and reinstall my Lightroom because there was an error, and so I did. Now I am unable to reinstall my Lightroom Classic anymore and that I will have to buy it. Any decent help will be appreciated. Do not tell me to just buy it after I already own one.

meu creative cloud depois de uns dias sumiu os programas e com isso eles ficaram com diversos problemas e fechando sozinho, agora está ainda pior. nem o programa da creative cloud está abrindo. e desta forma eu nao consigo desinstalar ele e conseguir tirar os demais programas. já pago o pacote anual a 3 meses e está pior do que quando eu usava de forma ilegal -.-espero poder solucionar esses problemas. por favor quem souber como solucionar esses problemas. Me ajude. Agradeço desde já.

Hi. Is Creative Suite 6, Design Standard compatible with Windows 10?

Estou criando uma contada Adobe Creative Cloud e porque quero usar o Pacote Estudantil, me parece que o Administrador me der permissão de alguma forma que eu não saiba, para poder desfrutar dos programas.  

Hello,My Mac got destroyed due to water spill and I need to urgently install phtoshop and illustrator on wondows 8. However adobe asks me to update to windows 10, without giving me paycheck for it. How can i install and use photoshop on windows 8?

The dialogue box states that Photoshop did not complete loading. How do I restart Photoshop so it will load and  I can use this service I paid for?

I have my own paid subscription to the Creative Cloud but logged in several weeks ago and unexpectedly was presented with the option of signing in with my company. I declined because, even though I have an email account associated with this company, I am paying for the subscription myself. By declining I somehow ended up with all trial software. How can I get my own account back?

Hello how are you? I'm helping my client "EMAIL REMOVED", she is having a problem with Photoshop on her iMac 27 inch 2015 (MacOS Sierra v10.12) where when trying to open Photoshop it calls the Adobe Application Manager application which does the license verification process, but it results in the screen saying that the license was not found, as the package was recently purchased.   How to proceed with this question, she really needs to use Photoshop...   [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information]  

Hello,I bought one year plan. then i downloaded Photoshop via creative cloud desktop.after downloaded the photoshop however, when i open it. it showed 7 days left in trail. I really wonder what's happening. cos when i check my visa card. i already paid for monthly service. So any one please explain to me why this happen and what i should do?

I am not a citizen of Russia! i am Ukrainian!!! why am i not getting updates?

Hi everyone! Hoping to get some help on this, cause I'm so confused.  So, I just upgraded my Adobe account from a free user to a creative cloud user. Unfortunately, that change has potentially deleted all my active profiles (behance). When I tried logging into my Behance account, the system seems to assume that I'm a brand new user, because I have no access to my old messages, old profile preferences, moodboards, appreciations etc. The old account seems to be nonexistent.  Has anyone experienced this before, if so, how do I get the old account/preferences/messages etc back? Please and thanks