Download & Install

Hello, My Adobe apps stopped launching, so I tried the good old delete and reinstall. However the installing programs don't launch. I've tried to troubleshoot and fix it with the help of previous community posts. Like using repair and cleaner etc. that I found through Google. The issues are with windows 10 and are only with Adobe apps. Can anyone help?

Descargue normal mente creative cloud pero al intentar abrirlo de nuevo no me abre la pestaña por favor alguien que me diga como reglar esto

For some odd reason I never get any updates of any of the apps on my system. I've tried the suggested options in this community including removing the .db file from the library/OOBE folder and uninstalling and re-installing Creative Cloud alltogether but to no avail. Even though I am several versions behind for Photoshop the updates page within CC keeps showing 'You're up to date!'.  Only thing that seems to work is uninstalling and re-installing each app, something I really don't want to do every single time I find out online there's a newer version out..  Any suggestions are greatly appreciated.

Despite having a functioning Adobe account and having purchased an annual subscription to Adobe Creative Cloud, the Creative Cloud installer (as well as all other Adobe installers I have tried) appears to believe my e-mail does not exist in Adobe's database. The same thing occurs when I attempt to find my account. I have attempted this on other computers, and it works just fine - but what I need is on my laptop, and my laptop is the machine experiencing this issue. Does anyone have a clue on why this might be happening? Thanks for your time.

je change d'ordinateur.comment réutiliser ma clé sur le nouveau.Merci

Desde el dia domingo por la mañana he estado teniendo problemas tecnicos para acceder a mi cuenta, ya se hizo formateo del equipo, se cambio el equipo de trabajo, se desinstalo/reinstalo Cloud Desktop, Lightroom y Photoshop, el acceso a las aplicaciones es correcto pero no puedo usar las funciones de IA generativa. De verdad me urge tener acceso nuevamente a las funciones del plan que tengo adquirido. 

Hallo zusammenIch habe eine Lizenz für Adobe Acrobat 2020 pro für MAC.Ich habe mir einen zweiten Mac zugelegt und diesen mit einem Backup von dem alten per Zime Maschine installiert.  Von dem neuen habe ich Adobe Acrobat 2020 pro für MAC deinstalliert. Also habe ich das Adobe Acrobat 2020 pro für MAC nur auf einem Rechner. Jetzt kommt immer die MeldungDie Höchstzahl von Computern, auf denen die Seriennummer 1110????????????????620 verwendetwerden darf, ist bereits erreicht. Du musst einen anderen Computer innerhalb von 20 Tagendeaktivieren, um dieses Produkt verwenden zu können.Wo kann ich das bei Adobe abmelden weil ich das ja nur nach auf einem Computer laufen habe

Hello,I recently purchased an Adobe subscription redeem code. However, when I try to activate it, I receive a message saying that the code has already been redeemed. Could you please check and confirm when exactly this code was activated? I just want to verify the activation date, as I wasn’t able to use it myself. Thank you for your support.Best regards,

I can not download my Premier Elements 12 in my account. What is the problem? Have you deleted it?

I have Creative Cloud and am logged into the desktop app. I have noticed recently that the more i use Cloud applications, the more new Adobe credentials I get stored to my Windows Credentials Manager. Just today, I launched Bridge and then Photoshop. After working for about an hour, I now have 44 "Adobe App" generic credentials added and 3 "Adobe User" credentials.Why are credentials being stored?Why so many?Did something change with this latest version of the Cloud App (4.7.0.400)?I am using Windows 7 Enterprise SP1 (64-bit).I just did a "Repair" on my Creative Cloud Desktop App to correct the continuous prompt for login issue. The Credentials Manager had been clean at that time.Thanks

 Photoshop Elements 2019 won't install on Windows 11 public release. It thinks I'm using an outdated Windows version. Compatiblity modes don't work. I get the following message consistantly... 

I have been trying to install Creative Cloud and keep getting the error 206 message. I have seen a few posts of people getting this issue in the past, and have tried a lot of the recommended solutions, such as changing firewall settings and running the Adobe Cleaner tool, but nothing seems to work. If anyone might have any solutions, it would be appreciated.

Hello, Does anyone know how to get acces to Indesign app? I payed for monthly subscription and got an conformation mail about payment. The money also deducted from my bank. Only I cannot see this active memebership in my Adobe account. It says i don't have any memberships. I also cannot access the Indesign app. It says my subscription is expiered. I already reïnstalled the app. It still has the lock with access ended. Can anyone help me with this proplem?

I've embarked on new nonprofit customer terms for Adobe Creative Cloud including Acrobat Pro. The PC has had Acrobat Pro 2020 installed for years. When I log onto the cloud dashboard, there is a place to "download Acrobat Pro" which I thought would give me an upgrade to my installed version (i.e., installed, not cloud based). But nothng at all happens when I choose that, and no inastaller shows up in my Downloads directory. OK, it may be a misunderstanding on my part, and perhaps my new license allows me to use a cloud version of Acrobat Pro only. But if so, this is not exactly a seamless upgrade. If I click on any PDF file on my system, it fires up the installed Acrobat 2020. What am I not understanding? Thank you.

After I entered the product number, it showed the message in the picture, and I can't use the program, even though I bought the program legitimately from a distributor as a lifetime license. Okay, so when you contacted the chat support, they told you to "help yourself" and sent a link that wasn't helpful for solving the problem. That's incredibly frustrating, especially when you've legitimately purchased a product.   

Hello,I just wanted to pass along a quick tip that I've been using to solve a number of intermittent issues that our customers have been reporting.The Creative Cloud desktop app has a key command that will relaunch and reset the application. You may want to try this first before calling support if you experience any of the following:Continually prompted to sign in to the desktop app, i.e. sign-in loop.Individual creative apps e.g. Photoshop, InDesign, not staying signed in.Acrobat not signed in or Document Cloud documents not available.Applications launching in trial modeApplications not showing updatesAny general weirdness in the Creative Cloud desktop app whatsoeverTo reset the Creative Cloud desktop app, make sure it's in the foreground, then press:Win: Ctrl + Alt + RMac: Cmd + Opt + RThe behavior varies slightly depending on your OS, but the application will restart and reset itself. This won't fix every possible issue, but it fixes a lot of issues and I've been getting a lot of mi

Hi, im using ai v27.0 when i making package link files .psd.psd / .tiff.tiff.  I need to update v27.2. Can anyone have setup? .dmg file.  

I recently upgraded my system font from Helvetica to San Francisco, but I can't use the San Francisco font in any of the Adobe Creative Suite apps (IE Photoshop, Illustrator, etc.). Is there a way for me to use it in these applications? If not, how do I get a copy that I can use in the Creative Suite?

I have purchased photoshop elements and premier elements 2018 on disk. I install both. At the end of installation of each a pop up box opens. It says installation complete and also says some items could not be installed successfully. Why does this happen? The box refers to the error report but when I click this it is empty.

I've got a new computer (Windows 10) and am reinstalling my CS6 Standard I purchased from an authorized dealer in 2013. I have been using this since 2013, and installed in on my last computer with no problems. I also successfully registered it at purchase.I have the serial number but this time it says it has been revoked. I have the receipt with the serial number in hand.

I purchased a licensed version of Acrobat XI Standard in 2014. I used the software until I changed my PC last month. When I tried to reactivate the software on my new PC (I had already deactivated the license on the old one), I received this message: "The serial number XXX is already in use on the maximum number of computers allowed. To use this product, you must deactivate another computer within 16 days." When I click on "Retry activation. One of the other computers has already been deactivated," the window loops and nothing happens. I can't use the program like this.

i cant use desktop app

If one reads the help about deactivation, Adobe leads you to talk on forums or via chat, about problems related with lost computers, and some others.The case we face here is that a computer is damaged and needs formatting, so we weren't able to deactivate the Master collection before the accident happened, so we need a way to make the deactivation process via remote or directly via the licensing website...I tried via chat but being CS6 the products we have, it seems we arent accountable for such help now.Please help us with this issue with 2 of the 17 MasterCollection CS6 licenses the University of Tolima bought around 2012. please!!!

Hi Community, I have had to completely reinstall my Windows 11 Dell XPS 15 (9510) Laptop. So I lost everything. I have successfully reinstalled every except for Elements 2019 (Version 17) The installer starts with a blue rotating circle but then the screen goes blank (white) and just sits there.  I'm using Windows 11 with all latest updates.  Attached is an image of what I see when the installer briefly runs and then appears stalled. There is nothing below when using the right hand arrow. It is all blank.I have tried everything I can find to fix this but it contains to fail the installation. I have tried the following:Use a different browser to download the intallerRun Install as AdministratorDisable Norton Antivirus and FirewallAdd the installer.exe to Norton as an App ExclusionInstalled Creative Cloud Can someone please help with this, I intended to upgrade but need to restore from the Elements 2019 Backup firstly to be sure all is restored okay. Thank You&nb

Hello, I came across our old CS5 Design Premium CD set (educational set) the other day, and noticed that this set still seems to be in demand from the looks of all the ebay auctions that are selling. There are lots of the educational sets on there selling too. I thought these sets were not transferable. So why are so many folks buying and selling them if the buyer cannot use them? I would love to find someone else who could use these, but I do not have that old serial number anymore. Is it worth selling this without a serial number?