Download & Install

Hi, I only want to buy the photoshop app. I don't need the full creative suite. Can I download the photoshop app on both PC and MAC, or is this only permitted to people who buy the full creative suite package? Can the monthly subscription/ yearly subscription be cancelled at any time? Thank you 

I subscribed to the basic level of service yesterday and tried to go through the installation process which was interrupted by "unable to reach Adobe servers."  I am at a loss as to what to do to correct this problem.

My registered version of CS5.5 Acrobat Pro is no longer on my system.  I had to download the reader to do a work around but it's not the same.  I logged in and went to reinstall but it's not highlighted for a download.  Can you help me?Tom 

creative cloud apps won't open, I've downloaded everything but still nothing will launch. i'm using a mac computer and nothing is showing up in my application folder either.. please help!

When I click on the create cloud app in the tray or launch it from the menu the app loads, then a small empty dialog box appears with a small creative cloud logo in the middle. Then nothing happens. I can't close the window and nothing responds. I have to force the application closed.The system is running a fresh copy of windows 8.1 and a fresh installation of adobe creative cloud.The only thing i did was change my adobe account password after requested to.The applications I have installed still work but I can't add anything or update any of the apps.This is what it looks like.

I am having trouble activating my Adobe.  When I ring the numbers fot Australi the 1800 says it is wrong and the other landline numbers says there is no one there.  I need help 

Hi. Recently replaced my monitor with another (Samsung) and installed the drivers. Now my Reader doesn't launch. In the Task Manager the Adobe.exe does show but Reader is not available. I presume it may have been an update from Win10. Not sure if the screen install can cause such a problem.   Any help will be appreciated. I have followed the possible fixes on the internet but no luck   Thank you Pieter Rossouw My e-mail is xxxxx   [Moderator]  [personal information removed per policy -   https://community.adobe.com/t5/adobe-community-professionals/email-signatures-and-personal-information/td-p/4786467  [This is a public forum, not Adobe support, please do not post personal information]   

I am trying to download Creative Suite and Desgn standard on my computer, and an error comes up "Please Close these applications to continue." IT directs me to a Adobe website that tells how to do this, by quitting the application, and then by going into the Mac OS, to Applications/Utilties/Activty Monitor. There you are supposed to be able to quit any applicadtion, but the ones listed in my download "SafariBookmarkS" and "SafariLaunchAgen" do not appear. I quit various other Safari apps (some did not apper to quit), but the message remains.  Can you help me with this? Thank you. David Pendery

If I'm using a businees plan, On how many computers can I install my Adobe app?   According to my knowledge, We can install Adobe applications on more than one computer, activate them (sign in) on two, but use them on only one computer at a time. To activate apps on a third machine, we’ll need to deactivate (sign out) on one of the two current computers first. I just want to know is this applicable for both individual and business plans?   I'm running a small business and I have 3 designers work with me. For, adobe XD, do I need to buy 3 business licenses? or can I do it with only 1 business license?   Moving from Using the Community (which is about the forums) to the correct forum... ModTo ask in the forum for your program please start at https://community.adobe.com/

Hi, I've been waiting for the latest updates for more apps running natively on Apple Silicon. I have two computers running Creative Cloud with my subscription: one is an Intel-based Macbook Pro, the other one is a Mac mini with M1. The new updates showed up on the Intel MBP three days ago, however, no updates on the M1 mini till now (Jul 23).   I clicked "Check for updates" several times a day, tried different networks, re-logged-in, etc. Still, no updates on M1 mini. I wonder if it is because Adobe has been pushing updates in different batches based on the device id? Otherwise, I don't know why one device gets it but the other one doesn't.   Please share if you know why or you have any suggestions to try. Meanwhile, I'll continue to wait.   Thank you! Tao

Hello.I want to ask if Adobe Flash CS6 is abandonware now and if I can download and send a link to the download to other people as well. I need to use the program to game UI. I don't want to do any piracy stuff but I found out that it's discontinued and I can't buy it anywhere.  Thank you for rensponces

Hi all,ok so I had to reinstall windows on my computer because I had issues with windows update. But my adobe apps worked perfectly. Now my Windows is up to date but I can't seem to install any app from the desktop creative cloud app, even installing the CC app turned out to be really complicated. Indeed I had the MSCV140.dll problem, which I managed to fix by reintalling the missing files.Anyways, when I open the CC app I see a spinning wheel in the top right corner over the little cloud icon, and it just won't dissapear. In the beginning (that is before I followed all the relevant instructions I could find in the threads here) it was because the CC app started updating and could never finish it, so when I wanted to install any other app it was in line behind it and never started. After this I came here searching for solutions so I did execute the app in admin mode, I did delete the OOBE files, uninstall and reinstall the CC app (which again did not work for a couple of times before i

I have my office desktop connecting to the internet, but when I opened Creative Cloud, it says Offline, no internet connection. My coworker's CC is fine. See the following picture   

I bought Adobe 2020 download and have installed Organiser but am unable to download Photo Editor

He instalado correctametne el software Au y cuando le doy a ejecutar me sale un error que no tengo permisos de escritura ni lectura en la carpeta de preferencias, cuando yo soy el administrador del equipo donde lo estoy instalando. Qué puedo hacer?Alberto D.

I am putting in a 256 gb SSD internal drive.do I uninstall lr could and reinstall on SSD drive.i only use the cloud version.Anything I should know before doing thistks in advance 

Hi Please let me know how can I donwload Neural filters.I can't find it. And how much is it ? 

Hi !I have a real business issue on the DC installation. All files are deleted from my computer and creative cloud don't want to reinstal it. I don't know how i can do it... 😕😕Sry for my bad English 😉

Hi there!I want to install LR6 on my new computer. The two computers LR6 previously was installed on don´t exist any longer. How can I please get access to customer service in order to reset my serial number? It´s denied to LR6 users! Thank you very much,Christian  

Hi, this is my first time in the community and excuse me if I'm not in the right place asked this question. Several years ago (2008) I purchased the above programs and had them on my PC until recently when my hard drive died. I have the installation files but no longer can find the serial numbers and there is no record in my Adobe account of these purchases. Can anyone suggest if I can do anything about this to recover the installations.

Dear All,Where can I download the offline package? It is because I want to install the app at China's PC but the internet access to adobe is very slow & sometimes no response.Thanks. 

Can anyone kindly advise we have a Windows 2012 foundation server and Adobe Dc pro installation fails with the following error C136.Also creative cloud doesnt connect to adobe servers even though all firewalls have been disabled and clock is correct.

Hey,I recently downloaded adobe creative cloud for uni but accidently selected personal account when signing in with my uni email. My uni has included two free downloades for us, which I ned for my course, however, in a personal account I can't seem to access them. I've looked around and can't seem to find a way to switch from a personal account to a work/company account.

My boss got this Adobe cloud thing so that we could use Photoshop in the office, but I installed the "Adobe Creative Cloud" softwarer onto my Windows 8 work laptop and I get thsi error stating it cannot connect to the Adobe servers. The software gives no further troubleshooting or support instructions. What can I do to proceed and use the software? Thanks.

My company has a busines subscription for Adobe Acrobat Reader DC, which I have been using without any issues. However, today when I tried to use it, only the basic tools are accessible. When I go to my account, Adobe prompts me to use the free trial of the program. I confirmed with HR that I am still on the subscription, so I don't know what the problem is. Has anyone else had this issue?