Download & Install

I have been granted a student license to all of the creative cloud apps for free, but I don't understand how I am able to download it. If I go to the Adobe site it asks me to start a free trial.

nothing seems to happen when i try to install this app. if tried directly and with the creative cloud app. nothing happens - not even an error message. does this app still exist?

Ao tentar instalar o app Creative Cloud aparece os seguintes erros: *A execução de código  não pode continuar porquie MSVCP 140.DLL não foi encontrado. *A execução de código não pode continuar porque VCRUNTIME 140.DLL não foi encontrado.

Chat with the support agent, used creative cloud cleaner tool + restarting the PC to uninstall the file and is still there. Error message pops up whenever I tried uninstalling" PDapp.exe. application error.the application was unable to start correctly (0xc0150002). click ok to close the application. " I need help urgently! I have my installation disc ready to reinstall but the file doesn't want to be removed no matter what I do! I need to access photoshop for work and now stuck with uninstalling the program. 😞

Can I use my Photshjop Elements 2019 on my Macbook air 2020 M1. It has been installed and the only thing I see is waht would you like to do, however I can not open it. Furthermore I do not get any indication that app is not opening. 

Hallo, ich kann meine Crative Cloud nicht aktualisieren. Es kommt der Fehlercode 191. Deinstallation und Neuinstallation haben das Problem nicht behoben. Wo liegt der Fehler? Weiß jemand Rat?

Hallo, auf meinem PC sind Die Programme irgendwie doppelt und in unterschiedlichen Versionen installiert. muss das so sein, oder kann ich die ältere Vesion einfach deinstallieren? Und warum ist das überhaupt so? Ich habe sie nicht nocheinmal auf dem gleichen PC installiert. Oder werden sie mir doppelt angezeigt, weil ich sie auch schon auf meinem Laptop intsalliert hatte? Aber da sind sie schon lange wieder deinstalliert.... ich verstehe das nicht so recht... vielen Dank für eure Hilfe

Moin, wenn ich von Photoshop 2018 auf 2021 wechsel, muss ich dann die Version 2018 erst deinstallieren oder kann ich Photoshop 2021 nach dem Download einfach installieren?? Für eine kurze Info danke ich im Voraus Klaus

Dear sirs and ladies,   I have bought the programm Adobe Photoshop Lightroom and try it to re-install on my computer because I have removed everithing (al the programms) in the maen time i have used this programm on an other computer. (only for the time being. because this main computer was broken.   Now i have following uped your advise to re-install it on my other computer. I have done this, but still it is IMPOSSIBLE to install this programm omn my main computer.   I get every time the same message please remove this programm from the other computer. BUT I HAVE DONE this.   PLEASE can you help me! It will be very approcated. Kindest regards and many, many thanks in advance for your help in this case.   Albert Stolwijk <serial number and address details removed>   I have two email adresses <email addresses removed >

Hello – I really hope this email gets through to someone who has the ability and care to take some responsibility over my customer experience and enable me to purchase the products that I have been trying to for more than two weeks now.  This will be my last attempt to communicate with a company that has such a bad attitude towards its customers.My ID- *****The problem is that I have tried many time use your online transaction service.  Both credit card and Paypal and of the something like 6 times (yes six times) and two weeks of talking to your customer services staff I still do not have ANY feedback from Adobe as to why the transactions are not going through.  I have however had feedback from my bank and separately from PayPal.  Just as an aside to this point I want you to understand that when I say I still do not have ANY feedback from Adobe, that is 100% accurate.  Each time I have tried to reach out to you I have been told that my important issue is being

I am trying to download my apps and creative cloud on my new macbook pro, and the website keeps giving me page not found. So how do I fix this issue in order to get my apps to download on my macbook pro.

WHEN I try to download I get a message MSVCP140.dll and VCRUNTIME140.dll are not found,  How can I fix this? 

Newbie here...sorry for my ignorance.  I pay monthly for Adobe CC and it says my updates have been installed.  However, when I hope Photoshop CC it's stuck at version 2018.  I want version 22.1.1, especially for the sky replacement tool.  Can anyone help me?  

It all started with opening photoshop - requiring a serial code sent to my email account to log into Adobe, it would just keep asking me to verify my account by loading a browser page, signing me, meanwhile endless circle/loading. Then I use the AdobeLimitedAccessRepairTool (as I couldnt uninstall the apps because I was now locked out of Adobe), now im trying to reinstall CC, and its doing the exact same thing it was when I was trying to sign in in the first place.  Ive tried disabling my antivirus and firewall, checking net connection etc, and I didnt need to manually fix HOST file. Any ideas on what else to do?Thanks

Keep getting "update failed" in CC 

I bought a few years ago the Adobe Photoshop Elements 9.  I thought I was going to spend more time editing my pictures but I never did.  Last year or so, an Adobe rep helped me to create a pdf file, but in doing so she asked me to uninstall the version in my computer and then she asked me to install a new version from Adobe which indicated free trial.  I then got a message last month that the use terms were changing and it was going to be cancelled.  I thought I could install my own program, but it is now allowing me now.  It keeps asking me to buy a monthly subscription.  I only want to change the document I have into a pdf file so that I can send it to everyone in my family.  I rarely use the program, so why do I need to buy a subscription when I paid several hundred dollars for the program itself.  Could you helop me please_

I bought illustrator and photoshop 6 days ago. I looked at my banking app and it says I made two payments on that day. I have them both installed on my laptop. When I click on them however it says that my trial has ended and I need to buy them. I click on "buy". I fill out all my info again. click submit and it says I can't buy it because I already own it. I have repeated this cycle many times and I do not know what to do.

Right click on the adobe creative cloud icon in taskbar nothing happens, this is normal? I am Brazilian, sorry for my bad english, thank you in advance! 

HelloAfter using a  "AVAST" Application ( "Cleaning UP" and "UNINSTALL" programs , it seems that it caused some files to be deleted by mistake )..All Adobe Applications in my PC were disappeared from the desktop ( but still were found in the program files)  ,and when I tried to reinstall any Adobe Application from the CLOWD  the next ERROR  appearedRemark:  My PC Operation system is " Window 10" 301,Unable to install the product.Click Retry to download and install it again.  Please adviceThanksSam

I 'm trying to download Coldfusion builder 2018 release trial for the last two days but the adobe site not initiating the download and also not showing any error or warning message .I tried downloading from below two linkshttps://www.adobe.com/products/coldfusion-builder/download-trial/try.htmlhttps://www.adobe.com/support/coldfusion/downloads.htmlOnce i entered my details and click the signup link in the trial download page , the site taking me to below page without initiating the download.https://www.adobe.com/products/coldfusion-builder/download-trial/get-started.html Kindly let me know how to solve this issue.

HelloI'm considering purchasing a Creative Cloud photography plan, but want to keep my current Photoshop CS 6 and Lightroom 6 applications also. Will installing the latest Creative Cloud version affect these existing applications in any way? I've determined my Mac is compatible with the latested CC requirments.Thank you 

Good day,I today removed Photoshop (Mac version) via the uninstall app because there was a problem with opening a DNG file.Now I want to reinstall Photoshop via the Creative Cloud app, but after 33% I get an error message with the text:Exit Code: 145-------------------------------------- Summary --------------------------- - 2 fatal error(s), 0 error(s), 1 warnings(s) FATAL: Error (Code = 145) executing in command 'MoveFileCommand' for package: 'AdobeColorCommonSetRGB_1_0-mul', version:1.1.4FATAL: Error occurred in install of package (Name: AdobeColorCommonSetRGB_1_0-mul Version: 1.1.4). Error code: '145'WARN: Destination path is file or already used "/Library/Application Support/Adobe/Color/Profiles/Recommended/ProPhoto.icm"---------------------------------------------------------------------------I used the Adobe Creative Cloud Cleaner with the described actions and reinstalled Creative Cloud, but it didn't matter. The error message code 145 keeps coming back.LRC,LR,Bridge

Habe ein Abonnement Creativ Cloud (Photoshop, Lightroom, ..) und werde den Rechner auswechseln (mehr Power). Was muß ich machen ? Auf dem alten Rechner die Lizenz "abmelden" oder "deaktivieren"? Geschieht das über mein Adobe-Konto? Muss ich auf dem neuen Rechner mit "Creativ Cloud" beginnen und die Programme neu herunterladen? Ich habe meine Anwendungen auf 2 Rechnern laufen (PC und Laptop). Leider habe ich keine klaren Anweisungen zu diesem eigentlich normalen Vorgang gefunden.Bitte um Hilfe.Franz Haslinger  

I tried to get the Premiere Pro free trial so I could edit a school project but I get this when I choose the "free trial" option: Direct Purchase UnavailableWhile this product isn’t available for direct purchase in your region (IO), you can purchase through various resellers available near you. It seems odd that the program would be unavailable to purchase in a country like Canada, is there a reason for this? Is it a bug? All I want is to be able to download the program.

I've been having some issues with logging in to my Adobe account. Everytime I try to sign in, I get this error message:Your Personal Account has been deactivated. Please review our Terms of Use  and contact Adobe Customer Support if you believe this is an error.When I try to create a new account, it refuses to let me, saying that the email is already in use. As Customer Support is not available due to the wait times, are there any suggestions on here on what I should do?Thanks.