Download & Install

Hello, I haven't been able to update my Acrobat for about two weeks. I keep getting this error message (see screenshot):Unable to connect to the Adobe update server. Check that you are connected to the internet and try again.Error: 105 I've tried everything, like using the Adobe Limited Access Repair Tool, resetting the hosts file, and disabling the Mac Firewall.NOTHING, absolutely nothing, this window keeps popping up. Yesterday I completely reinstalled another Mac. And here, too, I can't update Acrobat. This window pops up. Yes, I have internet, otherwise I wouldn't be able to publish this article. What is this? It only affects Acrobat. I can update all the other apps. ThanksJoerg

I submitted all the relevant information in January to Adobe to get my education status confirmed for 2026. I have been had the education status since 2023. I have the confirmation email confirming my status - received 30/01/2026. In 2025 the switch was automatically made. 2026 it has not. I am paying S113.49 not the education price of $54.99/month or even $69.99/month. When I go into change the plan it says I need to confirm my education status again. I am being over charged and would like to know how to fix this.

Ich habe zwei Rechner: einen stationären PC im Homeoffice sowie einen älteren Laptop, den ich als Reiselaptop nutze, da ich häufig auf Messen und Events unterwegs bin.Bei meinem bisherigen Reiselaptop scheint sich nun allerdings der Datenträger zu verabschieden – kurz nach dem Start friert das Gerät ein und ist nicht mehr benutzbar.Daher habe ich ein anderes, etwas neueres (aber ebenfalls älteres) Laptop von mir als neuen Reiselaptop eingerichtet und dort Photoshop installiert. Dabei erhielt ich jedoch die Meldung, dass die Seriennummer bereits auf zwei Geräten verwendet wird.Mit mehreren Anläufen – da der alte Reiselaptop immer wieder eingefroren ist – ist es mir schließlich gelungen, Photoshop dort zu deaktivieren. Ich bekam auch die Bestätigung, dass ich die Lizenz nun auf einem neuen Gerät verwenden kann.Allerdings wird mir auf dem „neuen“ Reiselaptop weiterhin angezeigt, dass die Lizenz bereits auf zwei PCs aktiv ist.Der Telefonsupport konnte mir leider nicht weiterhelfen. Mir wur

I have a stand alone version of Photoshop and Premiere installed on my PC. Today when I went to edit an image I get a box asking me to sign in on line. This should not happen. My software is on my machine and I don’t use the cloud. 

I need a telephone number for customer support.

IK HEb AL TWEE MAAL ADOBE AANGEKOCHT MAAR HEB NOG GEEN KUNNEN DOWNLOADEN [Private Personal Information removed by moderator] 

still the same , i can’t download  , have tried all troubleshootings of possible errors on creative cloud help

...wanted to reinstall it to my new notebook: he shows error "the serial number....

So I’ve just had to reinstall Windows 11 totally afresh on my PC after a forced update from Windows 10 broke it, that took a week but all that’s in the past now, this is a totally clean install of Windows 11 on a freshly formatted HD and so far the only apps I’ve installed are Firefox and Bitwarden.I want to get my Adobe apps installed ASAP as I’m a week behind work for clients as a result of this but for some reason Adobe’s Installers are completely not working. I’ve tried running the installer for the Creative Cloud app and also for Lightroom Classic, and each time I try, nothing happens. The process is running (sometimes multiple instances) but no splash screen, no nothing. I’ve tried the following. Check there isn’t anything by Adobe installed that isn’t showing up (no there isn’t, just core Windows apps, Bitwarden and Firefox)Close all instances of previous attempts - (no effect)Run as administrator - (no effect)Run in compatability mode - (no effect)Disable antivirus - (no effect

Hi how are you?Following an update, the cancellation process for one of the applications never seems to finish.I started updating my Adobe applications, but it was taking far too long. Since I don't use Premiere, I decided to cancel its update so that the installer could focus on Illustrator instead. However, the status has been stuck on "Cancelling..." for over two hours now.I tried opening Premiere, but it won't launch. I also tried uninstalling it, but that's not possible either.How fix it? Thanks  

Hi, I need the direct download link (offline installer) for Adobe Bridge 2023 (v13) for macOS Monterey 12.7.6. The Creative Cloud app only shows newer incompatible versions. Could you provide the official installer link please?

With Adobe continuosly changing the licensing and forcing customers to move to a subscription based model I want to download a full copy of my Photoshop Elements 2024. How can I do that? I guess it might be actually irrelevant as I would still need access to Adobe servers to activate it but I would like a full installer copy anyway. Anyone can help? Thanks

  antwoorden maar niet kunnen downloaden Ik heb TWEE MAAL ADOBE AANGEKOCHT MAAR HEB NOG GEEN KUNNEN DOWNLOADEN na twee jaar nog geen oplossing gekregen veelpaulamachiels@telenetbeAccount Paula Machiels

I got Microsoft Visual C++ 2013 Redistributable but that didn’t help. What next?

I updated my IOS on MacBook and Photoshop Elements stopped working. I re installed from my account and used the serial number which told me it was revoked. I would like a new serial number  

I just want to express my frustration about the app “Adobe Fresco” being blocked at my region.

I keep on trying to open creative cloud and getting the error code {"error":"invalid_credentials"}Ive tried to uninstall but it wont let me because it says that other applications require creative cloud, but when i try to uninstall those it just takes me to cc with the same error. is there a way i can fix this? (also I have no clue what the topics mean, so I chose one i think fits, sorry if it doesnt)

We are thrilled to announce that the latest version of the Creative Cloud Desktop app (v6.9.0.618.1 and 6.9.0.618.5 – web-only) is now available for download and brings improvements to make your experience smoother. What’s new / improved in 6.9: Multi‑app update support: update multiple apps together for a better update flow Local file support in Files tab: view local files by selecting a folder Generation history + file search in Files: see Firefly generation history and search files by nameMore details:Adobe Creative Cloud desktop app release notes     👉🏻 How to update Creative Cloud apps? Facing issues or have questions while updating? Start a new discussion in the Download & Install community for help and guidance.

I purchased Adobe Photoshop Elements 15 with my Dell computer almost 10 years ago. I do have my License key, but I do not have the .exe file to reinstall the program on my new harddrive. Where can I get the file Please?

I have contacted adobe via chat agent.They said that they would email me.  They emailed me to a page that didn’t have a solution.They closed the Ticket. Contacted Agent and they told me to post on here.I would like my serials deactivated on the dead computers they’re registered please.

Nog steeds  Geen oplossing na  nieuwe aankoop Adobe 2026ik  kan aankopen Adobe  niet meer zien Paula Machiels Paula Paula

I own Adobe Pro 20.0.I have it installed on one laptop and want to put it on another.I can see the serial number on my account page. I downloaded the software from there.I have installed it, and now it says that it’s not the serial number for a qualifying product. But I do own 20 and this is the right serial number (number changed to all 9s in screenshot for privacy)Is it that this version is not supported, that I cannot install it any more?Or it thinks this is an upgrade? I’m not trying to upgrade.   

Cannot activate 2013 Acrobat Pro XI after transferring to new laptop. Worked fine before.The standard answers do not work. I get it that it is ‘not supported’. However it can still be downloaded from the website and how much ‘support’ is required. Just allow activation and leave me alone.

Hello,I am trying to move my licensed copy of Adobe Creative Suite 5.5 Design Premium from my old Windows 10 PC to a new Windows 11 PC. I have a valid single-user retail license.Product: Creative Suite 5.5 Design PremiumPlatform: WindowsInstaller used: DesignPremium_CS5_5_LS4 (downloaded fresh from account.adobe.com today)What I have done so far:- Registered the serial number successfully at account.adobe.com – the product was recognized correctly as "Adobe Design Premium 5.5"- Downloaded the official installer from my Adobe account, provided after the registration- Ran the Adobe CS5 Cleaner Tool before installing- Installed as Administrator- Entered the serial number during installationThe problem:I used the LS1 installer (English International) which showed a green checkmark for the serial number during installation, but rejects it at first launch - "This serial number is not valid for this product" immediately when entering the key. The old PC is still running CS5.5 without problems

From my registered products under my account, I'm trying to download the English version of the Adobe Master Collection (English).For that you need to download a “.7z” file and assosiated “.exe” file.On my page, for alle languages both match, except for English.That should give a “MasterCollection_CS6_LS16.7z” and “MasterCollection_CS6_LS16.exe”, but instead the .exe is for another language pack (MasterCollection_CS6_LS4.exe)ANy idea where I can get the correct .exe file ?