Enterprise & Teams

This is ridiculous.I have been with Adobe with a few of my businesses since around 2008. I have had multiple applications and now I dont need them as I have gone in another direction. I now try and cancel my account and I am being told I have to pay $95 cancellation .Ha, are you kidding.  I then go and chat to the support "agent" who regurgitates the same : if you cancel within the contract you will have to pay blah blah blah. No GOOD ADOBE.  This is unjust and just shows a lack of care towards customers.Let me leave without charge or I will take this further.UNHAPPY!AC

Due to log in problems to my adobe cloud creative suite (Mac) I have changed my password but now I cannot access Photoshop or my other apps because it says I do not have a license for them. I do. Need to fix pronto as I have a deadline today.

it would be nice to be able to query an API endpoint for application usage by user.  this is not product assignment but rather a reflection of the user's adobe desktop app grabbing a license for use in a session.

Hello,I’m trying to sign up for the Adobe API free trial, but I’m unable to proceed because the “Sign up for free trial” button is not clickable. I’ve tried different browsers (Chrome, Firefox) and cleared cache, but the issue still persists.Is there a known issue with the sign-up page, or is there any workaround to get access to the trial?I’d really appreciate any help or guidance. Thank you!

Hi everyone,Me and my teamates have lost access to beta versions in CC. I would like to access to Photoshop Beta.  The only beta version available is Illustrator.  I'm running on Win 11 with ACC 6.70.0278 thanks for the help !

We use the entire Adobe Suite of products throughout our campus on shared computers. Our problem is students are not signing out of their Adobe accounts after class ends allowing other students to plagiarize work from other students. I have searched on the web for a way to force sign out students from Creative Cloud. Nothing works including deleting the opm.db files, clearing the OOBE folder, and other like suggestions. Does anyone have idea on how I can sign a student out of Creative Cloud when the computer reboots?Thank you for any assistance.

Hello All, We have recently migrated to Shared Device Licensing and pushed out various CC programs via JAMF MDM successfully. The problem we're running into is students logging and out. Our current procedure for MacOS is as follows:  Beginning of class instruction:Student login to lab device, Open Creative Cloud Application, login to CC Application using Federated ID Credentials, Open desired Adobe CC service. End of class instruction: Save work instance, Sign out of all Adobe CC services (including the CC Application), Log out of lab device.---First class session to do this had no issues. The second class session in the lab had issues with logging in. This manifested in CC Application automatically logging students in to previously logged in students who deviated from the previously stated process.For example, 2nd session student tries to open Illustrator before opening CC Application, login window auto login to 1st session student. Opening CC Application

Dove posso trovare la scadenza annuale del mio abbonamento?

Estou tentando aqui no Brasil conversar com revendedores oficiais da Adobe, mas ninguém sabe orientar como funciona o credenciamento, só me passam o valor da proposta como empresa. Com qual contato eu consigo conversar sobre isso?Muito grato!

Quero cancelar a assinatura antes dos 7 dias e não consigo. Como devo fazer?

As adminstrator I have signed up members of my company to an Adobe Corporate Account. Now that I have done so how do they log-in and start using? I thought they would get an automate invite email or something but dosent appear that this is the case.  

I have bank transfers to adobe for a subcription, but i cannot find any plan in my adobe acocunt

https://helpx.adobe.com/uk/download-install/using/install-previous-version.htmlI try to install old version's app in CC desktop as above guide mentioned. But there is no 'Other versions' option in my CC desktop, all apps have such problem. Background is I used a Adobe InDesign license only account before, at that time I found there was no 'Other versions' option for CC desktop app. I thought that's ok because my account may have some permission limitation.  Now our company starts to use Enterprise License , thus I change to current account. I still can't see 'Other versions' option.....  But my colleagues don't have such issue.  Looks there is cache in CC desktop that still use my old account's user setting. Please help. My CC desktop version is 6.7.0.278. I just re-installed it yesterday, but can't solve my problem.

Hiiii 我將檔案存擋下來的時候，檔案的頁面都是橫的，很正常可是當我關掉在重新打開，檔案的頁面就會變成直了，即使重新存檔正確的，也還是一樣我是公司買的企業版，都已經花錢了，卻沒有享有到花錢的功能與特色

Hello everyone, I got a reward from nvidia of Adobe creative cloud 1 month reward. when i am trying to redeem it i am getting this error. 

Hello,I have an issue with the Creative Cloud Desktop login. It asks for my username and password, which I put in, then just spins and will not login. This is preventing us from using any Adobe software. We believe something is specific is being blocked.We did found out our corporation is blocking all endpoints with a "*" in the address. They want to know what the specific addresses are so they can put in an exception. Here is a list of the endpoints with an "*" that are being blocked. Would any of these prevent us from logging into Creative Cloud Desktop? Can anyone provide the actual endpoints we can pass on for an exception to be added?gocart-web-prod-*.elb.amazonaws.com*.adbecrsl.com*.adbephotos.com*.creativecloud.com*.macromedia.com*.omniture.complatform-cs*.adobe.ioacp-*.adobe.iosharedcloud-production*.s3.amazonaws.comsharedcloud-production*.s3-accelerate.amazonaws.comaep-cs*.s3-accelerate.amazonaws.comaep-cs*.s3.amazonaws.comtranslate-captions*.s3-accelerate.amazonaws.comwss://l

Hi!If I create a portfolio website using Adobe portfolio (I’ve already purchased a domain), will the site still remain accessible if I cancel my subscription? And if I want to make edits later, how would that work?Thanks for your help! 

If I change my email address on my Adobe account, are there any possibilities of losing my subscription?. my Personal account to organization mail.

I am unable setup Azure Idp because the Create Directory button is greyed out There looks to be a directory listed as Business ID but I cann select it the check box is also greyed out  We have 120 licenses for Adobe Pro     

Does anyone know how I can sign my 300 plus membership association up for Linked Membership in Adobe?

Hi, is there an Adobe API that can be used to automatically assign Adobe licenses to users? Because the licenses frequently need to be transferred to different users, and the manual transfer process is very time-consuming.

I'm having problems with the Adobe console. The day the previous license administrator left, my email account as the new administrator was blocked, and so was the console. Now I can't assign licenses to users using the company domain, but only using the domain of their personal email account. 

Concerns Console -> Storage -> Individual users folders -> Inactive usersCan the option to search for an user in the option Inactive users be added as is already possible in the option Active users?

Hi, I´m working monitoring the Adobe licenses of my company, when someone have to leave the job, I take back the license of Adobe of the computer. Usually the computers are MacOs and Adobe Licensing Toolkit works very well on take back the license (using the command "-t" or "--deactivate"), but when I use the procedure of the official page (https://helpx.adobe.com/es/enterprise/kb/sdl-toolkit.html ) on Windows 10 64-bits, the command line marks "Adobe Licensing Toolkit (1.1.0.100) ERROR: Access denied. Operation Failed", I tried it in the administrator account, do it on the PowerShell, writing the direction by myself, probe it on different computers and nothing works. Pd: I also read the article https://community.adobe.com/t5/enterprise-teams-discussions/adobe-licensing-toolkit-doesn-t-seem-to-deactivate-anything/m-p/10546577 before. I really need a solution for this.

Requesting Adobe to allow usage audits for applications and last logins for users from Adobe Admin Console.  There are multiple posts throughout the Community Forum over the past few years regarding this same request, this is one more.  It would be a useful tool for Admins amoung orginizations to have this capability.   Perhaps if Adobe doesn't want to create the feature, generate connections to allow 3rd party monitoring.