Enterprise & Teams

Hey there,I recently installed Acrobat Standard DC in my company on about 50 PCs. I disabled automatic updates via Adobe Customization Wizard because we had an issue with IBM Notes 9 (see here: IBM Notes 9 doesn't start after updating Acrobat DC ). Now that the issue is resolved, I would like to re-enable automatc updates. I changed some registry keys (see here: Pre-Deployment Planning — Enterprise Administration Guide ), but I get a message that an update could not be installed due to policy settings.Do I have to set other registry keys as well or how can I re-enable automatic updates?GreetingsFlorian Burger

I am working to get Adobe Audition deployed on our closed network (no internet connection) to the 25 machines we have licenses for.  I have the serial number which I can PM someone at support.  Can someone at support provide an unattended fully activated MSI if I provide the serial number to you over chat or PM.  Also, I was told by a support person on the phone to use the chat feature which I cannot find.  Does anyone have a link?

I'm having so many issues with my CC membership that I don't know where to begin, but let's take the most common once:I don't get to see the content of my library, the link within the panel goes to a message saying that "Adobe is working on this issue" bla bla but the suggested action doesn't lead to any result.When I re-start and start every Adobe app again then the library is magically available again - but then only in PS but not in IND. In the latter app it says I need to log into my CC account in order to see my library, but as I'm already logged in that's not the issue obviously. When I start Illustrator the library is available with all its content. Seems like the library is randomly working and randomly not.I'm totally unable to run any new updates, it just generates a red text saying "Cannot update, please contact support".This is mainly the greatest hits from all CC issues in addition to all the crashes, instabilities, menu items being in and out of availability etc. This is

How do I create a package and get the new version of Muse that has the responsive web site included.This does not show any updates ?

Our company had signed up for a distribution license key for Adobe Reader DC and Flash Player; why don't we hear back from Adobe?

I work in a school system with Adobe Enterprise for Education. I contacted the person I suspected would be the enterprise admin, but he didn't see the Manage Team panel in his Adobe account. How would we find out who the actual admin for our Enterprise account is? Thanks.

Hi all,how can I change my VAT number?Thx!Best regards   Frank

Hallo,ich habe für unsere Firma ein Programm entwickelt, welches per Acrobat Reader Instanz PDF Dateien anzeigt. Das funktioniert alles wunderbar.Die Dateien werden im Lesemodus geöffnet. Dabei stört mich, dass in diesem Modus unten in der Mitte dann immer diese kleine, schwarze Werkzeugleiste eingeblendet wird.Da das System bei uns in der Produktion hängt, sollen die Mitarbeiter keine Angriffsflächen für irgendwelche Experimente haben. Da man aber mit der Leiste auch in die normale Ansicht des Readers springen und dort speichern, drucken usw. nutzen kann, wäre es schön wenn man das unterbinden kann.Deswegen die Frage:Wie kann man die Anzeige dieser kleinen schwebenden Leiste unterbinden?Danke für jeden Tipp!Alex.

I am currently using Yosemite and my CC installer is updated to 3.6.0.248. When I go to select check for updates it says that all my apps are update when there is a new version of Bridge (6.2). I need this new version of bridge to update the output module to make PDFs. Do I need to update something else? Do I have to uninstall and reinstall all of those apps? HALLPPP PLEASEEE!

Can I turn off data sharing on an enterprise Adobe CC account? When I log in, I don't see a Security menu to adjust settings.

We've had a 2 year licence for CC Enterprise which we've just purchased a 2 year extension for.  Will we get a new licence key for this or will the existing key remain valid?

Hello!We have deployed Adobe Acrobat DC to our company and most, if not all, users who try to view PDFs from IE (using the "open" option) receive an 'Error 16' error message. We have exhausted all efforts and are hoping someone else out there has experienced this and has a solution. We've contacted support and have gotten nowhere.Full error - Please uninstall and reinstall the product. If this problem still occurrs, please contact Adobe tech support for help, and mention the error code shown at the bottom of this screen.Error 16http://www.adobe.com/support/We have tried...Making the user a local admin on their PCGranting full permissions to all Adobe filed in ProgramData and Program Files. Uninstall, clean with Adobe Cleaner, ReinstallFresh install on a new machine (which will sometimes work, but then breaks later)Monitor traffic on the firewall and proxy for blocks (there are none)Please help!

Hey,We've got a really weird issue with this combination.  Basically after a clean install of Windows 10 and this version of Reader, after the first successfull launch, we get the following error:Fatal errorAcrobat failed to connect to a DDE server.If I delete the Adobe folder in both the local and roaming part of the user profile, Reader successfully launches again, once, then any other attempt results in the same error.This issue does not exist on our Windows 7 deployments (both Windows 7 and 10 are the 64-bit versions),Any ideas?Thanks

This program is garbage.  Nothing is intuitive, the menus are all gone, it takes clicking several different buttons, opening new windows, just to run OCR and then save as a PDF-A.All of this worked well on all of the other machines in the office Running X and XI.Additionally I install programs on all our office PC's and having to register a stand-alone program to someone's email is a royal pain. We slip-seat machines.I absolutely, positively, hate DC.Can I downgrade to XI?

WTF is this crap? Seriously.Why does my End User need to sign into frigging anything to use this simple pice of software??I have 5 people that use the same PC. So you want to me to register all 5 frigging prop-le so they can create a damn PDF?Stop sniffing GLUE.

HiWe have a device based CCT for Education license. Since we offer work from home options, we need the ability for an end user to work on two devices, non-concurrently. Can we migrate from a device based CCT license to a named-user license? We are okay to pay the price difference between the named-user and device based license. Any help/pointers would be greatly appreciated.

Windows 7, Acrobat Pro XI.I've a number of users that are experiencing a recurring Registration Popup dialog while in Acrobat Pro XI despite selecting the never ask again option.   Is this setting held in a file someplace which may not be getting replicated as part of the users' profile?Thanks,

Has anyone come across this error before? Am looking to get Acrobat Reader DC in an Enterprise environment and the steps on here Resolve error 1402 or error 1406 when installing Acrobat or Reader  have not made a difference.

Hello.I bought a package of 9.99 euros.The money was already taken from my bank account, and the applications of PS and LL still do not work.How long do I have to wait for it to operate.

Hello,My workplace purchased CS3 in 2007 with 6 activations. I have been using it since then. Recently I have received a new machine and forgot deactivate CS3 on the old one. When I installed CS3 on my new machine and tried to activate it told me that maximum activations have been reached and I cannot activate it.I know we currently only use 3 or 4 activations only.Please help deactivate one, so I can activate it on my new machine. Serial #:Thank you.Message was edited by: Lieve Weymeis I took out the serial number, you don't want anyone else to use that number I suppose. This is a public forum, do not throw such sensitive information in a thread.

Good day,I have successfully created and tested 32-bit and 64-bit Adobe CC packages for Microsoft Windows that I have created using Creative Cloud Packager.The issue I have is that my SCCM distribution point space is limited, I have tried to merge the 32-bit and 64-bit source files.Windows merged the files and folders to create a 3rd "package", and I skipped the files/folders where there were matches between the 2 packages. I tested the 32-bit install which failed with the following notable log entries in %temp%\PDApp.log:06/02/16 09:27:37:630 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4356 | Adobe Installer launch location is :: C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe06/02/16 09:27:37:630 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 4356 | deploymentFile = (C:\Users\xxxxxxxxxx\AppData\Local\Temp\{D255D32D-F4B5-49B7-ADB6-06CBBFB27A40}\\{29CD8A91-A2A5-4417-A675-2C3CE542DE49}), installSource

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Hi,I'm trying to move a CS5 Design Std software to a new computer, steps taken:- On the old PC, opened software and then Help > Deactivate. Choosing permanent. When I try to open one of the software's in the suit I get the promt for trial or licensing. So the software seems to successfully been deactivated.- Downloaded the software to the new computer from this site. Download Adobe Creative Suite 5 products The two files under "CS5 Design Standard" for Windows.- After the installation on the new computer I get the trial / license window as expected. But when entering my serial number from the Software License Certificate paper I get a waring triangle and "This serial number is not valid for this product.".- Iv'e been in contact with Adobe Chat support, just saying there is no live support for this product anymore and transfers me to this forum instead.It's a company license for one installation, if I read it right.Complete SKU Description on my Software License Certificate"Adobe Des

I have installed cs3 on my computer.  This was a multiple users license.  When I enter the serial number, it tells me it is not valid.  I have done a chat with support, only for them to send me here - saying they no longer support that version.  anyone know what the problem is and how it can be corrected - or how I can talk to someone at Adobe.

I have been trying to encode H.264 file just under 2 hours... I did the Wednesday show but now was going to do the Thursday Show but it is given me problems.  I keep getting the follow:  - Encoding Time: 01:42:0805/31/2016 09:08:47 PM : Encoding FailedExport ErrorError compiling movie. Unknown error.I cleared the cache file to make premier rebuild.  Still having the same problem... Sometimes a quarter the way in and some halfway or more and I get the error.  I can encode a smaller file with no problem but I don't know what to do.  and I have this project to get though and 2 more to go... I been held up... please help... I can't find anyway to contact adobe.  It says I don't have phone support... I use to not sure why... I pay my monthly.... Any help  Thanks!