Questions

Ich habe ein aktives Abonnement, es wird mir jedoch nicht angezeigt. ich soll ein neues Abonnement abschließen, aber das ist nicht korrekt. ich bitte um Korrektur. viele Grüße, Silvia Vollmer 

I got the free 7 day trial and i want to cancel my subscription before the billing period starts but im unable to find where to cancel it anywhere. can this please be cancelled?

i did the free 7 day trial and i want to cancel my subscription before the billing period starts however i’m unable to find where to cancel my subscription. i’ve checked the settings app under subscriptions and also the adobe app and website too but it’s no where to be found. 

I currently have an active Adobe Scan subscription, but I am unable to use the editing features. Whenever I log in, the app keeps asking me to subscribe. When I select the subscription option, it shows that I am already subscribed. After I tap “OK,” the app keeps loading and does not proceed further.

Mi adobe tiene errores de  iniciar sesión 

Coloquei meu número de cartão para fazer um teste grátis do Adobe Scan, porém, agora preciso cancelar e não estou sequer encontrando a assinatura no gerenciamento de assinaturas da Google. Tampouco consigo pelo aplicativo. Pode me ajudar? Se cobrar eu vou quebrar tudo!

Hello, I forgot to cancel free trial to a yearly subscription and I got charged on May 26, 2026. The amount was $69.99. Today is May 29, 2026 so I missed the forty eight hour deadline quite literally yesterday, huge mistake. I had called the developers really early in the morning and they told me to try to request a refund in the Google Play store but it will take one through four days and I'm not sure if it's guaranteed. I had the app for less than a month so I really want my refund back, because I got charged for a full yearly subscription. If you cancel within 14 days of your original purchase, you will get a full refund. I really need my seventy dollars back because like I said, I had barely even used the app for less than a month I only wanted to test the free trial and I forgot to cancel it yesterday. If I were to cancel with a bank I would most likely get a charge back and Google Play will terminate my account permanently, so I can't even consider that an option. 

Adobe scan, went to subscription, no way to delete the trial... If I do it from Google store it's the same. If I chat with the bot, it says to go to Google store and it's a catch 22!

I want to talk to a real agent not a bot

I can’t find all my data in cloud storage. Only 2 files left. I need access to old files. I checked all my other accounts. Please check and help restore them.

I have subscribed 350 rupees pack today..my money has been got deducted from my account..in Adobe I am unable to use my subscribed pack 

Como conseguir reembolso após não ter recebido o teste grátis?

Jag gick med på en provperiod på en vecka och sa upp prenumerationen samma dag. Nu har det ändå dragits en månadsavgift, som jag vill ha tillbaka.

Opłaciłem subskrypcję roczną - płatność za pośrednictwem google pay 12.05.2026. Jednak dziś subskrypcja wygasła. Bardzo proszę o wyjaśnienie.

Я отписалась от подписки в течение 14 дней и мне не вернули оплату. Хотя писала в тех поддержку 

7th April, 2026.I have read similar requests and tried the steps offered but still cant find my documents. I used the app for more than 3 years but All scans disappeared from my phone app, and desktop as well. I need assistance asap! 

I already subscribed for premium account on Adobe scan. Now I check again for the price, time of my subscription but I can't find it anywhere. Please support 

When I scan in docs to create pdf it constantly crashes when trying to save. Has anyone had this issue? 

I have saved several documents in Adobe...Now when I open them,it altogether opens a different document..Even if I recently save a document,it shows different document as saved..

I forgot to notice. I just wanted to do the one-week test. And it is just 2 days to late?Can i have the opportunity to retroactivate the notice before two days?How can i contact to clear this personal? 

I subscribed to the free trial and cancelled the trial before subscription start , but somehow I got charged INR 849 . I did not intend to pay nor subscribe to such service. I would greatly appreciated if I could get a full refund. Many thanks 

Hola, por favor solicito un reembolso de una suscripción de Adobe scan. Yo no necesito aquella aplicación, solo quería probarlo pero ya me debitaron y busque en la página de Adobe un asistente en línea y dicen que están ocupados por eso estoy aquí. Puse una queja en Google play pero me manifiestan que debo comunicarme con ustedes. Ayúdeme con el reembolso ya que no he usado este servicio. Hola,Solicito el reembolso de una suscripción de Adobe Scan que se cobró sin mi autorización. Solo quería probar la aplicación, pero ya se realizó el débito.Intenté resolverlo directamente con Adobe a través de su asistente en línea, pero indicaban estar ocupados. También presenté una queja en Google Play, donde me informaron que debo contactarlos a ustedes.**Por favor, ayúdenme con el reembolso**, ya que no he utilizado el servicio premium. Agradecería su pronta gestión.Quedo atento a su respuesta.Saludos cordiales,

I want to cancel a trial subscription but can't see the details on my account 

I have changed my mobile handset. Now how to get my old scanned documents

As I have uploaded one file named lookbook catalogue 1mm Now I want to remove the file but when I am trying to remove it is not removed showing some errorI am sharing you the screenshot of that error kindly help in this