Lightroom ecosystem (Cloud-based)

Hi everyone,   I’ve been having an issue with the Lightroom mobile app for the past week. Photos are not loading into the app, and even the thumbnails of previously imported images are not showing up. I’ve already checked the following: I’m using the latest version of the app   My internet connection is stable (tried both Wi-Fi and mobile data) I have enough free storage on my device I’m logged into the correct Adobe account Syncing appears to be enabled, but nothing seems to be syncing I’ve tried restarting the app and my phone, but no change Has anyone else experienced this recently? Any suggestions would be much appreciated!   Thanks in advance, Zuzana

  Hello, I recently changed my phone (from a Samsung M12 to a Samsung A16) and transferred all my data. When I opened the Lightroom Mobile app on the new device, I realized that all my previous photos were missing. I logged in with my Google account (sokrovishe97ag@gmail.com), which I believe was the one I used before. I also tried checking via Facebook and the Lightroom Web version, but none of them showed my previous photos. On the old phone, I had many important photos saved in Lightroom Mobile. I suspect they were stored locally and not synced to the cloud. Is there any chance you can help me recover these photos? Here are my details:- Email: sokrovishe97ag@gmail.com- Old phone: Samsung M12- New phone: Samsung A16- Last access to Lightroom with all photos: around May 2025 Please let me know if there’s anything else I can do. These photos are very important to me. Thank you in advance!

Not sure if I'm in the right place. I have Windows Lightroom Classic. When I share a collection to the web, I'm getting rendering errors. Either it continues a "rendering" or a "rendering error" message. After working for years, the error just started this afternoon 06-19-2025. What other info do you need from me?     Thanks, ...Jerry   {Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

I'm trying to send photos/videos via email that includes geotag location details. the receiver of the photos/videos claims that when he saves them the goetag location is not available anymore. Any ideas how to do it?

lightroom salvando fotos sem edição, mesmo eu escolhendo a opção pra salvar editadas

Others have also had issues with Lightroom's Denoise not working but mine appears to be possibly slightly different. OK - I am up to date with Lightroom, I have plenty of storage on my Mac, I always shoot in RAW and the Denoise feature was working perfectly up until a few weeks ago. In fact a few things have been going a bit wrong with LR lately including having to close down LR and go in again because I sporadically lose "information" on my photos). Not sure if relevant but I also have the Topaz DeNoise plug-in. I have had this for a while and it's never been an issue before. In the past I have always been able to choose which Denoise to use either Topaz or LR depending upon which looked best. The Topaz denoise function still works by the way. Now if I press the Denoise button in LR I am taken to the usual Enhance Preview screen and whilst it looks like the image is loading properly it then greys out and if I press "enhance", I get a new window called Enhance Errors which states

* NB: This issue just started a couple of hours ago.i take pictures using my Android Galaxy S25 phone and upload them to Lightroom Mobile (Premium V 10.4.1). They then synch to my iPad with Lightroom Mobile v 10.4.0. I've been doing this for years without issue. This afternoon that changed. The images look fine on my phone but on my iPad just appear as black squares (no image or detail available). If I go to the web it shows the images loading...but they never do. I have uninstalled and reinstalled LR on both my phone & iPad. I've shut down the devices and restarted. I've cleared the cache. Nothing works. Any help appreciated.

While trying with mask tool, tools failed to locate the subject.

 I am having issues stacking images in grid view. I am in the folder where all the images are, but stacking is greyed out. 

Good morning.The new "add border and share feature" is a brilliant idea to be able to output the photos directly to social media (mostly Instagram), but...it doesn't have ANY export options, so it's useless right now. If you click on "add border and share", no export option appears:You can't choose quality, color space, output sharpening...and most crucial of all, you can't choose the dimensions of the photograph. Right now, if I choose a square frame (1:1), it makes me a 2108x2108px photo, a completely random number that cannot be changed. For Instagram, we are supposed to upload the images with a long side of 1080px (on some sites I have read that double would also work). The same happens with the rest of the social networks, or even for your own use. Each requires a different dimension. Why don't we have output options when we add the border? Is there something I'm missing?Thanks in advance,Sergio

  May '25 REMIX IT! Hey everyone, we're back with another Remix-it challenge and thank you for the amazing responses on our April Remix-it.   Antelope Island in Utah The Antelope Island in Utah is other-worldly. The variety of sites one can take in within the same day is breathtaking. Antelope Island is the largest island in the Great Salt Lake, located in northern Utah. It’s known for its striking landscapes and unique wildlife. Lightroom's newly released feature for creating landscape masks now allows for separating elements in greater detail, vegetation, water, mountains and sky. Be sure to give it a try when you Remix and remember to post here so others see what your take is.   Show us what you can do and check back next month to see out top pick for this challenge. To check out the top picks of the April '25 Remix-it challenge, check out the the post here.     About the photographer Celeste Guidice has been an Adobe Community Expert since 2016 and foun

How can I remove photos from an album that was shared with me? My organization hosted an event and we were hoping to use Lightroom to sort/remove any pictures that we didn't need, and then just edit within Lightroom, however we can't seem to figure out how to remove the pictures as collaborators with editing permissions. Would appreciate any help!

Tidak bisa masking setelah update aplikasi ke versi terbaru di tablet

Hi,We're looking at shifting at least partially from LrC to Lightroom. Looking at the naming options for exporting, it looks very cut down in Lightroom compared to LrC. I tried to use variables in the Custom Name field but they came out verbatim, not as variable results. I tried this syntax: myname - {Filename} Is it really so that we can't use any variables in this Custom Name? Or am I missing something, is there another way of doing this? Rgds, Björn

I wanted to ask if someone has experienced something similar before saying its a bug. So I wanted to crop an image from its original specs (8192 x 5464) to a 1:1 square image.   However once I am done with the crop, lightroom seems to be doing an additional step which changes the image (it seems more stretched than it was when i did the crop).    Original Image:   The moment I select 1:1 overlay, the image is already stretched horizontally. You can see the difference in how the leaf and the bird looks in image 1 (no crop mode) vs 2.     And once i complete the crop, it changes to square but it takes parts that are not in that square also in the image. Refer image below.   A similar issue is also happening on another image where I am trying to crop and rotate. I cannot get it to rotate to the position I want because the angle keeps changing (significantly) after the crop action is over.

Hello,I'm encountering a critical issue with Lightroom Web on my Windows computer. The loading screen hangs indefinitely, and the browser console shows this error:Uncaught RangeError: Failed to execute 'postMessage' on 'DedicatedWorkerGlobalScope': Maximum call stack size exceededat acr_web.min.js (loaded from CloudFront)Details:- Happens on all browsers (Chrome, Firefox, Edge)- Cache cleared, incognito, extensions disabled – nothing helps- LocalStorage cleared manually- Hardware acceleration disabled- GPU drivers updated- SFC/DISM Windows scans done- Re-installed browsers – no changeThe problem started recently and disrupts my entire workflow — I can only access Lightroom via my phone, which is not viable for professional use.Could Adobe please investigate whether this is a bug in the latest `acr_web.min.js` version? Is it possible to roll back, patch it, or provide a configuration workaround?Happy to provide system info, logs, screenshots, or remote session if needed.Thank you!

I have just started using Lightroom after switching over from Lightroom Classic which has become unusable on my PC.   I am a bit confused which regards to copying to cloud. If I copy images to the cloud it saves a local full res copy on my c drive or in my case I've go it to save to a second internal drive on my laptop. Then I move them to a collection in cloud and that syncs with the cloud so I can view and edit on my iPad. I am then able to delete the versions of the files that have been copied to the internal drive on my laptop.It's weird as the files are already local on an external HDD so I don't understand why they have to be copied to my internal drive to then get copied to the cloud. Any help on this would be much appreciated.

How to find images that do not have keywords in Lightroom desktop not lightroom Classic.Sorry if I should have found it from documentation

Hi! I had the basic subscription, and have paid up consistently for years. I took a break from photography for a while, and during that time I guess my storage ran out and a decent number of really important photos were deleted. I've upgraded my storage today, but can't recover the photos through the basic troubleshooting steps I found online. Fairly desperate to see whether there's any way I can get them back.

I am having a problem since a couple of weeks. When I try to export a photo after assigning Meta Data (keywords) the following quiet often occurs:-- The first export attempt does nothing and shows no error and no export is performed. No progress bar is shown.-- The second attempt brings the error shown below. Two progress bars are shown. -- The third attempt performs the export. When it happens, it always takes three attempts after adding keywords. The indicator for a process in progress (upper left screen corner) is not shown. My catalog and Output are on two seperate USB drives which have up until now, never been a problem.I have updated my ZOTAC GeForce RTX 4080 driver. Any ideas?    Lightroom Classic version: 14.3.1 [ 202505061331-b063faef ] License: Creative Cloud Language setting: en Operating system: Windows 11 - Business Edition Version: 11.0.26100 Application architecture: x64 System architecture: x64 Logical processor count: 16 Processor speed: 4,7GHz SqLite V

Trying to export a video file from my drone to upload to a social media platform....the file size is about 480mb......it just keeps saying  "exporting video" and never exports....IS there a place for me to change the file size? Ive alrerady chopped it down a bit, but still no go........Any advice?ThanksRich 

So my pc is literally just used for lightroom I don't leave any photos on it i have them on external HDs  The last few days lightroom has been really laggy and everytime I try to use remove tool it may let me start bit it freezes and the only way out is ending the task.  Ive un-installed and reinstalled etc any ideas? Im windows user. 

I have a problem with lightroom. Two applications start on my account. Sometimes one and sometimes the other. I have different photos on each of them. How can I combine them into one? I have already tried uninstalling lightroom and reinstalling it but the problem persists.

Heyo. I am simply trying to select all my photos in Lightroom CC on a Mac using command a and it's not working. How can I select all my photos? I know I can select the first image and then hold shift as I click the last image and this selects everything inbetween, but it saves time when you don't have to constantly scroll.