Questions

I notice that any older form I try to edit crashes the program as soon as I hit "Prepare Form" and now, there's now way to format the date field, even though you can select Date as a field type in the Text Field Properties tab.  So, how am I supposed to explain this to the client who wants the date format changed? 

Hi thereI am trying to add field conditions to an existing pdf but I can't find the way to get onto the 'Yellow' text boxes so i can change them. I have tried through edit form and prepare form but i just get the white boxes which don't allow the form field changes. Can someone please explain how i get to the for to make permanent conditions please, the link shows the yellow boxes but i don't know how to get there!  https://helpx.adobe.com/uk/sign/using/form-field-conditions-settings.html 

Hi, Am I able to use the biopharma setting for adobe in the Microsoft teams and Google drive plugins ?  Thanks 

I'm pulling in a completed PDF into the Fill and Sign for my signature and when I open the document all of the fields are blank. The only thing remaining are the electronic signatures. How do I maintain the fields to sign the documents?

I have given call back url in the agreement in api.After signing the document the callback is not at all triggered.I used "callbackInfo" as key for the URL.Need immediate solution pls help

Sorry - this is going to be a rather lengthy set up.  Scenario:  I have a document requiring signature from a person.  That person has an "assistant".  The assistant wants to be included as a "reviewer" on all signature requests sent to the person, but doesn't want to be required to sign the document.  What the assistant wants to do is receive the request for signature, review the document, click on something to send to the person who is supposed to sign the document with a note something along the lines of "reviewed; ok to sign".  I haven't been able to find anything specific to that.  The only thing I cound was CC, but that doesn't allow for the auto forwarding of the document to the person signing the doc.  Thanks.  

When I send a document to be signed and/or reviewed, after everything is done, I can download the audit report as "extra" evidence. DocuSign allows an additional option to download a Certificate of Completion, which includes not just information about the signers, but also things like the IP address they used when signing, and other similar idetifiable information. Is that something that is possible to do with Adobe Sign.

Hello,I have an issue with a user unable to request signatures in Acrobat. They had no issues until recently. Anytime they attempt to request signatures, he is prompted with "Could not send. You are not authorized to send documents for signatures."I had him sign out and login to his account. We reinstalled Acrobat. Verified they have the right license and has access to that too;. Checked security settings under properties and saw nothing that would prevent them from requesting signatures. We also took away the acrobat license and reinstated it.He is signed into the account associated with the license. Our payment info is all good and up to date. This user is the only one having an issue requesting e signatures. Wondering what would prevent them from requesting signatures and what are some steps in resolving it.Here are some of the resources i used already to help troubleshoot. Adobe Sign error message | Not authorized to send documents for signatureSolved: Not authorized to send d

For self signed documents the audit trail only includes the "Document created" history entry, it does not include the "Document e-signed by" entry which is included when there are multiple signers. Is there a way to self-sign that would cause the "e-signed by" entry to be included in the audit history? I'm using Acrobat Pro DC 2022.002.20191.

Is there a way to get the attachments to an original document to keep thier own titles when they come back after being signed instead of all the attachments having the same title as the orignal document that you wanted signed?

Hi, We are trying to setup a workflow involving Adobe Sign. To do this we need to give our customers the possibility to add some information before they sign. This information involves introducing some float numbers that are then used in some formulas within the document.The issue is that when the field is set as numeric with 2 decimals, the German decimal separator "," is not accepted as valid (so the document cannot be signed) and if we use the "." it considers it as thousands separator and the formulas do not work properly.Setting the field as text with no restrictions, allows the use of "," as separator and the formulas work properly in the browser, but as soon as the document is signed and comes back to us, all the calculated values are wrong. Please advise

Hi all, is it possible to use more than 10 signatures with Adobe Sign? In our case the limit is 10. Is it possible to change something in the settings? Thank you very much in advance.

Hi. My signature says my name and date of signing. I was wondering if it is possible it would also say who is the issuer of the digital certificate I used to sign the document. Thank you so much.

We have some non Microsoft accounts using Office 365 that need to use Adobe sign. When it is added to 365, Sign just shows up for the microsoft accounts. What step am I missing.    Thanks!

In my Enterprise account, how do I set and control Signature Preferences at a global or user group level? Right now, it only appears to allow this to be done at a user level. I would expect that logging into my Enterprise account > Acrobat Sign Solutions for enterprise and then clicking on teh Manage Adobe Sign (see below) would accomplish this but instead, it takes me to my user account login screen and home page which does not allow me configure settings for all my users at an enterprise level.  At an account/user level, we are able set signature options by clicking your profile icon when logged into acrobat and selecting I think it was “settings” and then “edit settings” under the e-signature preferences section. However, this will only make changes to your currently logged in account but won’t affect other users. The goal of managing at a group level is to be able to enforce those settings throughout the organization so it can be said that there is some

Hi, I need to contact the Adobe Sign support team per the installation guide to provision our Salesforce channel. However, the support instructions don't take me live human. Can someone please reach out to me to assist? Thanks.

Hi, I am trying to figure out if there is a way to integrate a Adobe Sign Web Form to Google sheets. I created a job application form to publish on my website and I want the data from those forms to be integrated over to google sheets for easy access. Is there a way to do this easily? Please help!

I'm working on a front end React application that requires OAuth 2 authentication for Adobe Sign. I'm able to open a popup with a login screen for Adobe Sign like so: axios.get(`https://secure.na3.adobesign.com/public/oauth/v2?redirect_uri=${redirect_uri}/auth&response_type=code&client_id=${client_id}&scope=user_login`) .then(res => { // open new window var myWindow = window.open('', 'newWindow', "width=500,height=700"); // render html from response in new winsow myWindow.document.body.innerHTML = res.data } The issue is that the login button does not do anything after entering my credentials. The redirect URI in the parameters is listed in my application settings as a redirect URI, so it should be redirecting the user to that uri with the authorization code. Also of note -- the "signup for a free trial" button in the popup works, but the "forgot my password" button also seems to be disabled.

I added an agreement via the api with the state "DRAFT". This was succesfull and I can find it with the request: "GET /agreements/{agreementId}"However when I search for it on the site it is not showing up.Pasting the agreementId into the url gives the error"Invalid agreement Id"When I follow the same steps but with state "IN_PROCESS" it does show up on the website under the tab in progress.

I have a user who should be part of only one group within Adobe Sign. I have changed the group permissions as I have admin role within Adobe Sign. But when I open the report settings the user is displayed as part of two groups and not one.Why is this displayed?

I'm a single owner/user of Adobe Sign.  I want to enable or change my "replace recipient" settings.  Where are they, exactly, and how do I get there?  Apologize if this is too basic a question ...

I have an agreement sent to recipients for signatures in the order of the workflow design.There are multiple steps in the workflow where the agreement goes to same recipient for signature as a signer or initials as a form filler. Can the recipient edit the input fields filled by themselves in the earlier step? If this is not possible, anyone have other suggestions to achieve this. Any help is appreciated.Thanks in advance. Sanna

I am creating an agreement using Adobe Sign API v6. The PDF that I am using to create a transient document does not include any predefined signature field, so it is auto-creating a signature field along with an email field below that. How can I remove or restrict the email field getting displayed?

Unable to add multiple participants in a web form using Adobe sign API v6.I am using the below API to create the web form.POST /widgets 

I have a use case in which I am converting the HTML page containing a form to a pdf in the angular app using jsPDF library and then uploading that PDF to create a transient document and webform. After that I am embedding the webform into my app for signer to sign. The signature field that is getting auto-created is very small in size and hardly visible.