Questions

Hi,Im trying to add a form field for an TAX ID which is exactly 9 digits.  I am entering it as shows in the attachment but it is not working.  Any help would be greatly appreciated.

Hello everyone ! I have to request an electronic sign from my co-worker but he doesn't have a professional mobile phone and he doesn't want to give his personal number.I can't make sign him because it's his first connexion and Adobe Sign needs a phone number (as you can see at the end of my message). Is it possible to make him sign the document without phone number please ? I thank you for your response. 

Hello, Since most recent update—I am unable to send documents for signature. I am able to insert signature, indicate where to sign, Review,  but I get this error message when clicking "Send"These are the details of the version I am using and the system configuration I am using:Architecture: arm64Processor: Apple M1 MaxBuild: 23.6.20360.0AGM: 7.1.2CoolType: 9.0.2JP2K: 4.0.0.52671Thank you

Hello, one of my signers is being asked to login to their Adobe account when I send a document for their signature. What should they do? I've never run into this issue, as they typically click the link I send and they are allowed to immediately sign the document. 

We have configured the Adobe Sign for Sharepoint Online and in the site we are 3 users, one of them is Adobe Sign admin and the other 2 aren't. Only when the Adobe Sign admin sends a document for signtature, the process is completed ok. But when any of the other 2 users try to send a document for signature, we get an error saying: "Something went wrong, please try again later." What are we doing wrongly?Thanks!

Hi Community,  I'm sure this has been answered before, because there is no way this issue can still exist.   When I create a "batch of agreements" in Salesforce.  The "email recipients" are still blank and I have to select them which is absolutely unproductive. Again.  I can create an agreement from the "Batch Agreement" creator.The agreement created doesn't have a "recipient" email address in it.  (Not saving me anytime). My usecase includes the need to send these agreements out in bulk for signature and this should reduce the "reconcilation" time spent on this process.

Good afternoon- The 2-3 times I requested an E-Sig, it worked perfectly. Now, every time I try to upload the document, it gets frozen at 72%.  Has anyone else had this experience and achieved a successful resolution?  Thank you for your help 

Some of our clients prefer to sign the document manually and send back to us by email. Before this we can click upload the add the signed document. Now when I click the upload. Nothing happen. Please help. 

Hello Community,We are having an issue with creating a Adobe Acrobat Sign connection in Microsoft Power Automate. We bought the Adobe Acrobat Standard for Teams and we have another simillar plan that was working perfectly even across tenants. The errors we are getting when we try to sign into the connector are as follows:Acrobat Sign user: Failure passed to redirect url. error_description=Your product edition does not allow you to use this application. Please contact your account administrator for access. error=access_denied Acrobat Sign group admin: Failure passed to redirect url. error_description=Your product edition does not support group scopes error=access_denied Acrobat Sign account admin: Failure passed to redirect url. error_description=Your product edition does not support account scopes error=access_denied We really don't understand the issue and we have been reaching out to Adobe Support but they have not given us any useful help. Is there something wron

HiWe have a user that have left the company without sharing they account i Adobe Sign.Who do I share this account with his colleage? So that they can take over? 

All the salesforce Manufacturing cloud standard objects are not available when using get record action.In the object type i am not able to get standard objects from Manufacturing cloud such as SalesAgreement,AccountForecast.

Hallo, ich wollte ein Dokument unterschreiben lassen und bekomme jedes Mal folgende Fehlermeldung: "Senden nicht möglich. You are not authorized to send documents for signature". Bisher hatte ich nie Probleme damit eine E-Signatur anzufordern. Nachdem ich aber letzten Monat ein Test-Abo hatte, geht plötzlich nichts mehr. Mir wird auch weiterhin angezeigt, dass ich bis zu zwei kostenlose Transaktionen durchführen kann. Aber ich bekomme sowohl in der App als auch im Browser jedes Mal eine Fehlermeldung.Der Kundendienst konnte (wollte) mir nicht weiterhelfen.  Angeblich können sie nur eine Fehlerdiagnose machen wenn ich ein Abo habe...Kann mir jemand hier weiterhelfen?

I'm working on validation for an EIN text field. The format is ##-#######.In the webform, I'm using this custom - regular expression ^\d{2}-?\d{7}$This acheives forcing ##-####### or #########, but I want to know if there's a way to make it that the dash will appear after the 2nd character if the user doesn't enter this in.Does anyone know how to do this?I know this is possible since I'm pretty sure other fields that are presets do this, like phone numbers.Thanks in advance!

Is there a way to personalize the automatic messages for web form notifications after signature?The Adobe default response message is too specific. Tks a lot for any help !

Deal all,we are a team using Acrobat Sign for signatures.All works fine but we would like to akt as a team and for that we would like to be able to send the documents and anyone of our group should be able to see all documentsthat where send by anyone of this group and in case of vacation, sickness,... be able to send reminder and so on. But we have also individual documents that should not be seenby the others as we use it as well for internal purposes like expenses.How do we need to setup Acrobat Sign for Teams so that we all can have access to all the documents that were sent as a team member?Thank you for any help

I have just received the new update and before this I was able to add multiple documents to be sent for E-Signing and then be able to download them as individual files once the document had been signed.Can you please tell me how to send multiple documents on the new version to be able to save them individually once signed??Thanks

Hello. I recently found a menu of settings that appear to control certain functions of web forms. The only way I found to access these settings was by going to "E-Sign" and then clicking on "Add e-sign branding".I want to know what other way I can access this menu. I'm not sure if this has to do with the type of account I have. Once I was in that settings menu, I changed some settings. Specifically related to the terms of user acceptance and the post signing landing page.It appears that the settings I changed only apply to web forms I created after I applied the new settings, but I want the settings to apply even to web forms that were created before I edited the settings. How can I accomplish that?

hello, I work in HR and have to deal with approval from upper management on a daily basis. We process 10-15 or more employees promotions, resignations, demotions etc. for that I recently started using E-Sign features for signature from upper management. It gets tedious to assign people every time when you have to deal with more. Is there a quick solution to automatically assign signature and date fields for multiple people at a time? Can I save a template and use that for every single time as the upper management does not change. 

How to solve the problem when you get message "This web form is very popular right now and can't be processed due to high demand" in Adobe Acrobat Sign?  

How to solve the problem when you get message "This web form is very popular right now and can't be processed due to high demand" in Adobe Acrobat Sign?  

With the latest update the signature block has two options. One is the signature, name and date. the other is the same plus email. with how we layout alot of our documents we just need a signature, and we place the date and name seperatly.  Is there a why to do this? Initally the latest update seemed great, however without being able to add a signature by itself easily it makes it almost useless for us. we'll have to consider going elsewhere.

when I sign a document it sends an auto email confirmation to the recipient with the subject "Document xxx is signed between XXX  Ltd and xxxxx." Is there a way to change this message/ company name?

I'm trying to sign document as spouse, and it will only sign with my husbands name.tried 5 times

Buenos dias necesito poder enviar documentos para su firma y se queda colgado a la hora de marcar donde se firma. otras funcionalidades tampoco funcionan como la lectura de pdf. Gracias

Hi guys, I'm just a partner that wants to integrate adobe sign in my platform (adobe sign login, agreements and webhooks) I did an integration in old adobe sign version, but it seems almost everything changed I don't see where i can register my oauth 2.0 application and webhooks configuration Could you help me?